I have an old pair of glasses whose frame life I am trying to extend. I surely thought it was all over when the one lens kept falling out, no matter how many times I put it in. I guess I underestimated Ms. Ana Amarante,at the Upper East Side location, who quickly realized that the problem was fixable. A screw needed to be replaced and with her usual expertise, she not only took care of the screw but also did other things to enhance the glasses. From the time I walked in, she was warm and welcoming, and she stayed like that throughout the visit. Incredibly, there was no charge! I am ever so grateful and I shout her praises! I would highly recommend her to anyone and everyone. Donna Blanc, New York City read more

AN OUTSTANDING and rewarding LIFETIME EXPERIENCE! I am a physician requiring complex (progressive) corrective lenses. Following numerous previous disappointing (and expensive) lenses/frames, I was referred by my Ophthalmologist to Ms. Ana Amarante, Store manager/Licensed Optician at Leonard Opticians (UES on 3rd Avenue). Ms. Amarante was welcoming, extremely attentive, patient, and following her advice (with both frames and lenses), I am experiencing the clearest vision I have ever had. My vision is precise, without squinting, or excessive head movement. Simply unbelievable! Ms. Amarante is a gifted, knowledgeable, and highly experienced professional. Recognizing this unparalleled opportunity, she guided me through preparation of three pairs of glasses (backup and sunglasses). I consider it a privilege to be able to encountered such a professional Optician as Ana. I am truly indebted to Ms. Amarante for her gifting me the best vision I could hope for. read more

Wonderful frames. Always perfect. Fabulous staff! Once I found this place I never looked at others. So accommodating!

It's always easy to do a review when you really like a business. I'm here to say this Optician business is super easy to like. First don't let the door buzzer deter you. I saw the employee was busy with a customer so I hesitated looking in the door until he saw me. He immediately buzzed me inside. He was finished with her right at that time. He smiled greeting me which immediately put me at ease. I needed new nose guards for my glasses. I asked if there was a charge. He said "no" and he'd be glad to take care of that. In a few minutes he returned with my glasses as good as new. He even cleaned them for me. I was so glad he gave me his card. He said if I ever need anything else they're glad to help. The selection of glasses is beautiful. The waiting area is beautiful and the atmosphere is warm and welcoming. Walt is very professional. I feel I could trust him with my eyeglass needs. I told him I would write a Yelp review before I even saw the card referencing Yelp on the table. Smart business move! We Yelpers are the best form of advertisement! read more

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Leonard's is an outstanding optical store. I was referred by my eye doctor because I have complex lens (mine require prisms, which are extra tricky). I have always been pleased with the choices of frames, and the fine glasses they produce. read more

After all the available discount options for glasses, the prices at Leonard's seem high. That said, the quality and design selection of the glasses are very high quality and the frames they have cannot be found cheaper. And what i find most outstanding about Leonard's is the service provided. Each one of the staff and notably their manager Anna, is highly professional and knowledgeable. She is familiar with every visual challenge and will make sure you get exactly what you need. So if you're looking for either high quality frames, which last for years, terrific styles, or need anything more complicated than simple reading glasses, I can't recommend Leonard's more highly. read more

I walked into the store to see if they could fix my ray ban sunglasses. Fortunato helped me immediately and he was very helpful. Would definitely use them next time. Good job! read more

Wandered in off the street, lured in by the Siren's call of the cutesy front door. Whilst upstate, I needed an emergency repair to my eyeglasses which resulted in a super-floppy temple, causing them to fly off my face if I looked down by 3°. Brought them to my OG optician's here on the UES (they shall remain nameless--for now) who botched the repair even moreso. So there I was, entranced by the front door. Walked in, explained my plight, and my glasses were immediately whisked away to their subterranean lab. Five minutes later, no, really, five minutes later, they were back in my grateful hands, good as new. And with NO CHARGE to boot. Although it did come with an only-in-NYC admonition: "You know, you're playing with fire having only one pair of glasses." I took that not as snark, but as a well-crafted marketing campaign. And when I'm ready to take that plunge, this is where I'll go. The Professor enthusiastically recommends this establishment. read more

I had a real emergency, as I was cleaning my glasses late on a Friday night, when one of my lenses popped out. My glasses were purchased downtown at a place that's closed weekends. The closest and most highly recommended place I could find was Leonards Opticians. Fortunato had my glasses back to normal in minutes, free of any charges. They also had a great array of frames as well. I highly recommend Leonard Opticians for all your glasses needs! read more

I'm moving to Arizona in a couple of weeks after living in NYC all my life. One of the places I will miss is Leonard Opticians. I called the store on 3rd Ave and spoke with the Manager, Ana, which let me know they can accommodate my needs even though I will be over 2,000 miles away. Leonard's is the only optician store that doesn't give me thick glasses. Needless to say, I am thrilled. Joyce C. read more

This place is a true gem. They are knowledgeable and professional with no upsell. I have gotten my son several pairs of glasses here and they are always accommodating and reliable. It's a relief to know they are in the neighborhood. read more

I started using Leonard Opticians many years ago when Art Leonard was at the helm. My ophthalmologist had recommended Leonard as an optician because of my eye problems. Late last year, I fell and badly bent the titanium frames and badly scratched one of the lenses. When I brought in the glasses, the optician, whose name is easy for a New Yorker to remember, Walt Frazier, was able to bend the titanium frames back to normal and was able to somehow grind away the scratch, warning me that the strain on the titanium might eventually lead to a break. Meanwhile, he saved me from having to buy a new pair of glasses. Today, the titanium frame finally succumbed. I brought the glasses to Leonard this morning, and thanks to his being able to find a replacement frame, I just picked up the glasses with the new frames. read more

This is the optical store to come to for complex needs in eyeware. I developed double vision several years ago, and obtained glasses here on the recommendation of my ophthalmologist at Manhattan Eye & Ear. Leonard's has helped me as my vision has changed, from specialized paste-on prisms, to complex ground-in prisms (with bifocals, with a slightly different diagnosis). These are complex lenses that routine optical stores can't manage at all (I checked a popular chain: "we don't do those"). The staff here are always very pleasant and professional, and they are a pleasure to work with. read more

Amazing customer service! Came in off the street with a pair of my own glasses (not purchased at Leonard) which needed new nose pads. The store was quiet on a Thursday morning and the saleswoman graciously offered to replace the pads while we waited. Five minutes later, a new pair of nose pads on the old frames and I was on my way. No fuss, no muss...wishing the Starbucks line worked as efficiently. Can't speak to the variety of glasses or any other services but they did have a nice assortment of magazines to browse while waiting... read more

Thank you for your excellent service. Months ago I was told by Cartier to call Leonard's in regards to warranty on a pair of Cartier I purchased from another optical shop. Not only did they provide the service the other retailer was responsible for and wont complete, but they expedited the manner and proved updates along the process. Superb customer service Ulisa and Leonard's Optical and thank you again. Nancy S read more

Leonard Opticians is the only optician I would go to. They are always helpful and the frames are great. My problem in the pass has been getting my prescription correct but Leonard's have been right on point. Thank you. read more

I recently stopped by Leonard Opticians on 3rd Avenue to have my glasses adjusted. I have been a customer of Leonard Opticians for twenty-five years and have always appreciated their outstanding work and customer service. Anytime I have needed help with my glasses, assistance has been rendered promptly, courteously, and efficiently. The person with whom I most frequently dealt is out on paternity leave. I was helped by a person new to me, Walt F. (sorry I am not sure of the spelling of his last name). He immediately introduced himself, asked the reason for my visit, and proceeded to make the needed adjustment. This type of consistency of service along with the quality of work done are the reasons that I have continued with Leonard Opticians. Mike O. read more

OMG sunny hot humid day, taking a walk and my Ray Ban sunglasses broke. Just screw fell out and I could not locate it, simple but major. Lucky me Leonard Optician's Arkady Hasanov came to my rescue. So kind and helpful. Fixed the sunglasses, would not even take any money. Show him kindnesses matter. Shop small! Support local! Say hi to Harkady! with thanks and gratitude from me read more

First time customer. Terrific Service.Walter was patient, answered all my questions and explained clearly my eyeglass options. I left with a pair of eyeglasses that felt custom made for me. Every Optical store needs a Walter! read more

Yuliya Zhukova was the most precious eyewear sales person I have had the honor of being greeted by in quite a long time. The environment at Leonard Opticians is warm and inviting. The displays are enticing yet the beauty transcended in Yuliya is that of a beautiful rose; The Latin Translation of Julie; aka Yuliya: Rose, Beautiful flower, Youthful, Vivacious. Yuliya is this and more. Thank you so very much for your kind hearted nature. Clare [Margaret Clare Elizabeth] read more

I have a complex prescription. The opticians and technicians at Leonards handled everything precisely. With Monica's expert help, this was combined with style. I never knew that lenses had so many options. If you are looking for expert personalized attention and a custom result call Monica at Leonards read more

I have been a client of Leonard for over 20 years, but NO more! Yesterday I went to have new glasses made, and it used to be that I would leave a deposit. When the glasses were done I would pay the remainder of the bill. This how I did business with them for over 20 years. However, yesterday they told me that I had to pay the entire amount of my glasses up front. I can not and will not do business like that--this not totally ridiculous and unacceptable. I will NEVER do business with this optician again. They have just lost a good client. read more

So glad I discovered Leonard's. My doctor recommended it--they are expert, helpful, fast and thorough. One cannot ask for more!

The staff here is really attentive and pleasant. Working with them is a breeze. As long as you communicate, they'll make sure you walk away happy. read more

Friendly staff. Professional service. Wonderful neighborhood business that I am happy we have on The Upper East side. Highly recommend them as a source for new glasses, shades as well as frame and lens repair. read more

I have nought lenses and frames from Leonard Opticians for years, and believe that they do an excellent job of preparing eye glasses. However, they are not inexpensive. In the past, when picking up new glasses which easily cost nearly $1,000, for just lenses not counting the frames, I have always received gratis a box of Kim Wipes and eye glass cleaning solution. Today, when I picked up new glasses ($945) I was informed that it is now "company policy" not to provide Kim Wipes or cleaning solution any longer. If that is really company policy it is very short sighted. A minor irritant, but an irritant no less. There are other high end opticians from which to purchase glasses. read more

Best optician in NY city. Extensive assortment on very high quality frames. Not cheap, but you get what you pay for. Meticulous personal service. Won't let you leave, if glasses aren't just. Always stands behind their work. Been a customer for many, many years. Always totally satisfied. read more

I highly recommend Leonard Opticians, 1264 Third Avenue. They use the finest lenses which have practically eliminated my ophthalmic migraines! The staff is friendly, courteous and professional. read more

I took my 14month old son here for his first pair of glasses after being highly recommended to us by his eye doctor at Cornell. I have twins so it was a bit of a trying day for me. The entire staff was friendly (especially with the kids) and took extra time near closing to get my order placed ASAP. They rushed my order and were able to get the glasses to me in 2days (it was an urgent need as told by the doctor.) About a week after our son had his new glasses we received a phone call and they told us they had not been happy having to rush them and had produced new lenses for us and if we could come back they would like to switch them for the new lenses free of charge! My husband had recently had lenses done somewhere else and was not happy so we dropped off both pairs and they were able to have them both ready at the same time so I could pick them up in one trip instead of two. After all of that we received a hand written thank you card from the staff. These people are incredible, they made this transition so easy for me, I don't have glasses and feel confident I have provided my little guy with the absolute BEST product possible. THANK YOU Leonard Opticians, you are awesome! read more