This family owned store is a true gem in the Upper East Side. The owner/proprietor has been serving the clients over a few decades with their expertise , exceptional customer service/support, & reasonable cost. They have two on-site ophthalmologists for Mondays & Thursdays offering though checkups at no cost for customers who needs prescription eyeglasses. Sometimes, I bring my own frames & they outfit it with the perfect custom lenses that help my vision with style! 5 stars in every way. Highly recommend. read more

Decent selection of designer frames in a variety of colors, shapes and sizes. They offer 50% off their frames, which can only be applied if you don't utilize your vision benefits or uninsured, which can bring the price down for sure. The issue comes with pricing with insurance. The sales lady (who was friendly and very helpful) said she could compare the price for $549 pair of Monclear frames with the stores discount vs my insurance. Proceeded to do the math in front of me and stated with insurance it would ~$630 vs with store discount and not using instance would be ~$600. You would think awesome savings? Wrong. She either accidentally quoted my benefits wrong or did it on purpose. Stated I had 20% off lenses when my insurance eye med covers it entirely with $15 copay, states anti reflective coating would be $99, when per my insurance should only pay $45 and stated I have $175 off frames when in reality I have $175 off and 20% off price above. When I did the math myself would be  $359.20. When she told me the insured priced it gave me a bit pause because I thought wow my insurance barely covers anything, did my benefits change drastically this year?! So I left to price shop and review my benefits. I would love to give them the benefit of the doubt but this is perfect scheme to entice a customer to use their coupon instead of insurance so they can maximize profits without having to deal with insurance reimbursement. Funnily enough if they actually quoted me the real insurance savings I would have purchased immediately. Now I certainly will not be back. read more

I am a former patient of Glasses on First. When I called to make an appointment, the staff were unfriendly and not knowledgeable about insurance. I left a review letting other patients know about my experience and within minutes, I had a very long reply from the office repeatedly accusing me of cursing at their staff. I called to ask them why that was their response and was met with resistance and arguments from the office manager, Stan F. I'm sure he will reply negatively to this review as well, as accepting accountability and feedback is a skill he is still developing. Don't expect the same experience here as you received at Glasses on First. read more

I always have a lovely experience when I come here for a contacts -refill due to the exceptional customer service. They really know how to make customers feel welcome by greeting you as soon as you walk in the door. The wait time is nonexistent; you get assisted immediately. Also, the employees here communicate efficiently when it comes to notifying you that your order has arrived for picked up. You receive a phonecall or a detailed message. I'm a loyal customer until further notice. read more

HMY vision has a large selection of frames and is well staffed, but here's the more-important reason why you want to buy your prescription glasses at HMY: their opticians and optometrists are talented professionals who thoughtfully help you choose the right lenses with the right features for your particular needs. They review your prescription, discuss how you use your glasses and, then, work with you to pick the best frames and lenses to meet those needs. They aren't salesy or "pushy," but simply professionals trying to get you the best result. HMY is the opposite of those mass-market glasses retailers who move you in and out in a hurry. They get that building long-term relationships means doing the right thing for the customer. read more

Great customer service, quality, and installed high end lenses in my frames very fast. I will definitely return.

Stumbled upon this place like 2 weeks ago and absolutely love it. The optometrist and the guy at the from desk are very patient, knowledgable and helpful for any needs. Coming back for contact lenses. read more

I bought a Google Offers deal for this place. $35 for an exam and $260 towards lenses and frames. I came in with no appointment and saw the optometrist right away. The exam took no more 15 minutes. When it is was time for me to pick out frames I knew the exact ones I wanted, the Ray Ban Wayfarer. Unfortunately they didn't have the frames I wanted so the girl helped me pick out frames that were similar. They were so patient with me because I was so indecisive! In the end I chose really cute frames made by Legre. I was very happy. What I didn't expect was the cost of the lenses. I knew the deal included lenses and frames but I didn't know was that the lenses cost $249. Plus extra for scratch and glare resistant lenses. The girl gave me both for $85, I think it's normally $135 for both. So I paid a lot more than I expected with the deal, but I got my new glasses (picked them out Monday and they were ready by Friday) and I love them. But I do wish I didn't spend as much. read more

This place is a complete rip off! Beware! It's an up sell, up sell situation. I did not want to spend more than the voucher value. Not happening! No matter which way you look at it, it was a minimum of at least Another 150.00 and that was for reading glasses. RIP OFF I TELL YOU!!! Complete rip off! Wait for the groupon offers for See Eyewear instead. read more

My husband has an appointment and I had his glasses in my purse and accidentally cracked them in half! I went over to HMY and Jenny went through at least 30 different frames to try to pop my husband's lenses into. Eureka! Thank you for great service and the glasses were taken care of before his appointment was done. Yes, I purchased a hard case as well! read more

I came here with a City Select voucher. $39 for an eye exam and $150 credit towards glasses. Since I didn't need an exam, I got $185 credit towards glasses. I had mistakenly thought the voucher included lenses (the cheapest, no frills they offer is $135). They have a huge selection of frames and the saleswoman was very patient and helpful and honest about which styles looked good on me or not. Most of the frames were around $289 to $389. Turn around time was one week and included cleaning solution. The manager was also very nice and wanted to make sure everything was to my liking and told me not to hesitant to come back if I needed adjusting. So I ended up pay $240 (not including the voucher price) for frames and lenses (with uv protection, anti-glare and scratch resistance). The frame themselves retailed for $289. They said if I wanted to use the voucher for just frames (not lenses), then it would only be for half the credit. read more

I bought the $35 living social voucher that included a$260 credit toward glasses. The frames are a bit expensive, but that is the nature of good quality glasses. Overall, they were very helpful and I had a good experience. read more

Walked in at 5pm today and was seen immediately. Contact lens exam was quick, but thorough and Stanley in the front was great! I'm going away for the weekend so he gave me an extra pair for free just in case something happens since my supply might not be in on time. Overall, a great experience so far! read more

All I can say is wow wow wow. Friendly staff, great selection of designer frames, amazing service, and a 3 minute walk from work??!! AWESOME. Before I continue this well deserved beaming review, I ought to mention that I am quite the thrifty gal, always looking to maximize my dollar in every way possible. I was very happy that I bought designer frames with lenses that included all the bells and whistles for an absolute bargain. Suffice to say, I was a happy girl :) The doctor on staff was prompt and ready to see me as soon as I walked through the doors. Stan, the owner, was very understanding and worked with me at negotiating down some of the costs. In addition, he allowed me to maximize my reimbursement from my vision provider. I am an avid supporter of local business and stellar human beings. I will be wearing glasses for the rest of my days, and I'll be getting them at HMY. read more

I bought a pair of frames online that were too large for my head, they kept sliding down my face. I was going to have to return them if I could not get them fixed. I looked up eye wear places in the area and HMY had great reviews. I figured I would see if they can help. The women working was so kind and friendly and was willing to fix my glasses that I purchased elsewhere!! She would not even accept money from me! It was clear they had good reviews for a reason!! That is great customer service and now I have an eye wear place in the neighborhood. Everyone go here!! read more

Great place. Stanley totally hooked me up with a wonderful free eye exam, an inexpensive contact exam and two pairs of glasses. And not just glasses, a Prada pair and an Armani pair. I love them! And I'm definitely seeing much better too. xoxo read more

My first experience buying glasses and I was very pleased! Optician was great and the staff in the front answered my questions and were patient. They also give me advice on the aesthetics of glasses that would look good on me. read more

I would like to update my previous review by saying that I've been wearing the same frames I got 2 years ago and I still get compliments on them. I love my glasses and they are still in great shape. :) read more

great frame selection and a great deal on a complete prescription glasses. Stanley and his team of professionals provided me with thorough service from start to finish. Per Stanley's recommendation, I went with a digital lens as it is now available for single vision prescription. I'm truly glad I did as I noticed a clearer difference compared to my old glasses. I'll be a repeat customer. read more

Recently purchased a pair of glasses and had such a pleasant experience. I love fashion and accessories,and they have a great inventory of options. The staff is attentive,from the moment you enter..whether you are window shopping or actually buying. I'll be back for another pair! read more

Totally agree that the place is a complete rip off! The cheapest Frame is $299, and then the lenses for me (-7.0) is for around $400? From my voucher on Livingsocial, they didnt say anything about how much for their DESIGNER frames and lenses at all!! and not even from their website... my coworker got new one in BJ is only $150 with everything done...And there, one glasses is for almost $700?? The DESIGNER frames they are proud of are not as good as mine... I HATE heavy frames specially I might need heavy lenses for my eyes(-7.0)... I dont want my glasses too heavy... Most of their DESIGNER frames are pretty heavy...(at least heavier then my old one which already has my lenses on)....Cant believe it.... and they just told me, it is b/c their quality is better.. that is why it should be heavier?mmm.....I really doubt it....good quality doesnt mean have to be heavy... The only good part is they are very patience and good attitude... But sorry guys, I can't pay that much for a glasses which I can get under $200...Will ask for refund from Livingsocial and they should make their voucher more clear about the price. read more

I received a postcard on the street so I decided to give them a try since I needed to update my contact lens prescription and I needed new glasses. I was NOT going back to another Cohen's Optical EVER again (see my other review). So I walked in without an appointment and there were able to take me right away. I got a great exam, the doctor was nice and my prescription is perfect now, she gave me contact lens samples and a little box of solution to try. The guy at the front (owner?) was really nice and helped me pick out new frames...I think he showed me the whole store! It took less than a week to get everything. The selection is huge! Prices are reasonable...and he gave me a discount since I got glasses and contacts. Definitely a great addition to the neighborhood. Gotta save up for new sunglasses now. read more

Overall really impressed. I needed new glasses for awhile but held off because I am broke. I saw a scoutmob for them and decided to use it. 50% off up to $300, can't hurt. I saw the optometrist on call, she was kind and helpful. Then I had to chose a frame. This can take awhile for anyone. The staff there were so helpful. I cannot stress that. They kept finding pairs of glasses that suit me. Let me try any pair in the store without seeming impatient at all. They even went to the back room to find pairs I liked in different colors and shapes. (Several times) The selection is HUGE and they really have all the name brands. Prices were fair. Ranging from 220 up, plus I had a scoutmob so 50% off. My frames cost $370 plus lense $140 and I got some anti glare for $95 (since I drive with glasses) and maybe some other extras. Final cost after taxes and everything was $360. Free eye exam, scoutmob and I think 20% for doing the exam there or something. I definitely recommend this place not just because of the price but the patience for customers who need to take their time finding the right frames. I never felt rushed or pushed to buy a more expensive frame. Plus they take walk ins even though I made an appointment. read more

The staff was very pleasant and helpful. I got two pairs of amazing frames. Loved the professionalism shown to me. I would definitely go there again! read more

I was very happy with the service. The doctors worked hard to get my prescription right. They made sure that I was satisfied. Sadly... I lost the eyeglasses 36 hours later. I now live in Brooklyn, so it's quite a trek to the upper east side. Michael I read more

Great selection, great staff, informative and helpful with pricing for out of pocket vs. vision plan vs health flex account reimbursement. My friend had a great experience so I went back myself while living in the neighborhood. They are friendly and patient while you try on a thousand styles. Up to date vision screening set up on site. I moved to Jersey last year, but called Sam up this month and he was able to promptly get the retired Kate Spade frames I wanted shipped to my house. If they don't have the frames you want in stock, they will find them! Small companies give better service and selection than Lense Crafters, etc. Highly recommended. read more

HMY Vision is the best! I make it point to buy my contact lenses from them instead of an online retailer. The customer service is great and the whole staff is friendly. In fact they go the extra mile for their customers. I was running late one day after work and called, fearing I wouldn't be able to pick up my order. Well, Stanley was super nice and actually waited for me, 15 mins after the store had closed. Can't beat this type of service plus I love that I'm supporting a small business. read more

I brought in a brand new pair of glasses (purchased elsewhere) for a quick adjustment. They overheated my glasses and "crazed" the lenses. For those of you who don't know what "crazed" is (I have been wearing glasses for 40+ years and never heard the term) it means they ruined the coating on the lenses and made them unwearable. The employee went to the back to make the adjustment and brought back my glasses too hot to touch and full of tiny scratches. Again, have been wearing glasses for 40+ years, adjustments many many times and never had a problem. Beware!!! read more