About 30 years ago my ophthalmologist recommended Loft Opticians to me. I have been going there ever since for glasses and new prescriptions. Their customer service has always been excellent and I trust them completely. I wouldn't go anywhere else. read more

Fabulous service and selection of glasses! I know I will always be greeted with a smile and find exactly what I am looking for.

Loft Opticians have an outstanding assortment of frames and the service is great. Robert is very knowledgeable and very low key. There was no sales pressure at all and I ended up buying three pairs of glasses. The best part was that I had my new glasses with my prescription within two days! The next time I'm in NYC I will certainly go back for more. I rarely write reviews, but Loft deserves for people to know how great they are. Thank you! read more

I'm not an easy fit as far as lenses go, and Loft has filled more prescriptions for me than I can count. I have the same frames in numerous colors and am branching out. The hardest part of shopping here is the amazing selection and guidance. read more

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They are fantastic at working with you to find frames that meet your expectations and look good on you. Their collection is far greater than one might expect from the size of the store and includes frames not found at other places. They are polite, kind, efficient and simply the best. read more

This is the best optician business I know. The owner gave me ideal attention, fitting my small head with the ideal, very funky glasses. There are so many outstanding, cool choices that it was difficult to narrow down. Customer service is outstanding and Loft is my first choice going forward for lenses. I live in Utah and I will continue to order a few pairs of glasses each year when I visit NYC. My pairs arrived within 10 business days and I am wearing the blue while I type this review! read more

I've bought several pairs of eyeglasses here and am never disappointed. The selection is fabulous; in other stores I've often struggled to find one pair that I like and that looks good on me, but here the challenge is to choose among the many pairs I love. My prescription is not a simple one, but they always get it right. The staff are terrific and go above and beyond--making sure I knew I qualified for a post-cataract-surgery Medicare rebate and even filling out all the paperwork. There are many eyewear stores in my neighborhood but I go crosstown because Loft is the best. read more

You are the best. Maybe No need for 20/20 vision to see that Loft Opticians are outstanding. opticians. Make sure to see (No pun intended) Robert or Kathleen for a stellar experience in terms of competence and customer service. To find this high level of customer service, especially in these Covid times, is a miracle. Love Loft! read more

Don't believe those planted five star ratings. This place is and has always been a rip-off. They clearly haven't changed, as they just charged me $8.00 for 2 of those tiny silicone bridge pads that cost $1.50 everywhere else (no wonder people have resorted to showrooming). When I told them I would install them myself, the large woman gave me attitude, which is probably why she gouged me. I should have walked out when she told me how much they cost. If I had let them install them as she suggested (simple as pushing a button), she probably would've charged me $20.00. read more

Loft Opticians is excellent! Robert, Kathleen + Nancy are extremely knowledgeable and super thorough in all eye care needs. Not to mention - the kindest! read more

Anyone looking for professional, customer centered, caring opticians - stop looking. Loft opticians are the best I have ever tried over the years. They have not only made my glasses perfect, but also my prescription. After two failed attempts to have my prescription changed by my doctor, which resulted in glasses that made me feel dizzy, uncomfortable and simply made wearing them impossible, Loft helped by actually checking what for what felt comfortable, not just what my vision was. They modified my prescription and they did an amazing job. The glasses were ready the next day! I would not go to any other place to have your lenses made. read more

I stopped in the see if they could check out my glasses. They were severely bent on the plastic part before the hinge, so I was skeptical that they would be able to be fixed. Not only were they able to fix but they didnt charge me for the repair!! Highly recommend! read more

I first encountered Loft when I began working at a school in the neighborhood. I have an obsession with frames so their selection was a complete surprise; they have classic styles as well as artsy, funky, modern, & sleek styles and everything in between. Remarkable when you imagine the store is small and could barely house 3 hot dog carts! Also, the customer service cannot be beat. I have worked at my school for 3 years and have 3 pairs of glasses to show for it! Nancy, Frank, and Saul, put quite simply, ROCK! Get. Thee. To. Loft. read more

So glad I found Loft Optician!!! What great service, courteous, helpful and patient! I have found my new go to optical .... I buy glasses when I come to NY yearly! Was looking for a different store....read the reviews on Yelp etc....saw Loft ---seemed the best and I am a happy customer! Thank you Loft for a fun experience in purchasing new glasses! read more

Katherine Yao misreprents herself as a qualified Optician but the FACT is that she has NO formal education and NO license. Do you want to trust your eyesight to a dishonest saleswoman? Loft Opticians is also NOT BBB accredited. That speaks louder than planted 5 star reviews. read more

I was sent to Loft Opticians in 1987, from my eye doctor. Nancy and Sol helped me out then, and at least every other year since. I went to visit last Wednesday after getting a new prescription and dropped of 4 pairs of glasses (all from them in previous purchases) to get the lenses updated. Nancy said they would be ready the next day. I went in Thursday morning to get a pair because I had decided to listen to her advice and change the 5th pair as well. So I went on my merry way and was told to come back later. I came back around 4 pm to all 4 pairs being done, fitted to my face, and perfect. Then I tried on some glasses, because I love to do that, and ended up ordering a pair of sunglasses. I was told that I could get them Saturday, but as I was going to be upstate, and leaving early on Monday, they offered to drop them off at my parents house. I have seen some famous people in there, some pets, and It never fails that I come out with a smile. And unfortunately a large handful of tootsie rolls, which I swear Sol places there to torment me! They know everyone by name, are super at service, and are not afraid to tell you what they think about how a pair looks on you! Refreshing! Now if only they would serve self control to go with the candy that is always there! Some people will say it is expensive, and it is on the pricier side, but they send glasses overnight anywhere in the country (they have done it for me about 8 times!) and send replacement parts if you need them. I have tried other opticians, and will always return to Loft as the customer service really can not be beat! Thank you all! read more

Great shop! Big selection of stylish frames.Nancy helped me with a recent purchase,she and the staff are outstanding,very patient and helpful. They also recommended a very good optometrist who I visited before my purchase.I can't say enough good things about how helpful Nancy was. She was patient and never rushed me into a purchase I would regret.I am very pleased with my prescription sunglasses I purchased.I will definitely go back to Loft Opticians. I highly recommend her and this optical store.I look forward to going back again.Thanks,John read more

First off, the customer service at this place is out of this world. Nancy was able to pick me out a frame I absolutely love and was able to call and get the prescription I had on file out of state and have them ready for me by within two days. She was incredibly patient while I went through almost every pair of sunglasses they had in the store and when I couldn't make up my mind between two pairs she went so far as to let me take them both home so I could decide. Unbelievably wonderful service and about as good as it gets. I will definitely be back, and I'd recommend them to anyone who wants a hand picking out a pair of quality specs from a great selection and a level of service that is second to none. read more

Robert and the Loft opticians team are the place to be. I randomly stopped by knowing little information but was in desperate need of an eyeglass repair that's been nagging me for months. The place is clean, cozy, with a varied selection of glasses-something for everyone. Robert was knowledgeable, kind and friendly even though my original purchase of glasses in question was not bought at his store he happily identified the issue and assisted me with a temporary solution. Robert going above and beyond to help made this five star customer service experience memorable. I am grateful for his assistance and guidance especially because he didn't ask me for a penny. NYC is such an expensive place I don't appreciate getting ripped off and charged just to ask a question. If I ever need anything I will be visiting Loft opticians again. Thank you Rob so much for your help! read more

Every business that's been around for a while will have its admirers and haters. In my case, I'm a big fan of the guys at Loft. In my 3 years of dealing with them, they have bent over backwards to provide helpful information that didn't turn a dime for them by recommending an excellent opthamologist, they gave me excellent service and advice in clarifying the reasons behind one lens type vs another and, finally, when after using my new lens for a while I had an additional question or two, they offered to have them replaced at no additional charge. I think these guys provide an outstanding, high-quality service that is as trustworthy and reliable as anything from anyone I've worked with in NYC. read more

Great selection of stylish frames! Very patient, knowledgeable, professional, attentive staff who will work with you to find the perfect frame/fit! read more

I love this place. Granted it's small, but the selection for both regular glasses and sunglasses is excellent. My fiancee and I have been here a number of times. They have a very friendly staff and the prices are very reasonable. Sol will find you glasses to perfectly fit your face and meet your needs. They also do a quick turn around when needed. read more

The owner or the lady in the store when I went seemed nice enough. Until it came down to price. I was in bad need of a pair of frames and she ended up charging me over double for them! She took someone who could barely see and decided to gouge them out of their money. Great way to run a business. Go somewhere else and save yourself a huge bunch of dollars instead of handing it over to these crooks. Absolutely shameful. read more

Amazing service, very accommodating. I come back regularly to get my glasses adjusted. If you need glasses for differently types of work--this is the place to go! read more

Friendly helpful and knowledgeable professionals in this awesome optician space. One of the largest and most diverse selections of inventory around. Time to receive product is also unbelievable. Definitely my "go to" place for glasses. read more

Small business but amazing selections of glasses and wonderful service! Nancy is super nice! She always helps me with adjusting my glasses for free. read more

Amazing frames & sunglasses to choose from. Everyone is extremely friendly and helpful while picking out frames to fit my face shape. Plus, there's candy! ;) read more

I can't thank Nancy and Kathleen enough for their professionalism, patience and kindness. This was the first time I used Loft Opticians. I came to them with a problem - my previous optician made new glasses with which I just couldn't see. Nancy and Kathleen worked with me, they identified the problems and solved them! I couldn't be more pleased. They also have good candy! read more

After trying to find glasses for a very long time, I was so glad to land at Loft Opticians. Robert and Kathleen were so helpful, patient and professional. They really helped me find a perfect fitting frame. They have a wonderful selection of glasses. And they want you to feel satisfied with your purchase. To that end they worked very hard to accommodate me as I was having a hard time finding the appropriate sized frames. I am so pleased with their kind and personable service and highly recommend them. read more

Loft is the best. Wonderful customer service. Staff is so helpful and knowledgeable. And the frames are beautiful . . . you can get everything from traditional frames to "way out" ones. I've been going to them for 15 years and they are consistently top of the line. read more

Quality service!!!!! I was recommended to Loft from the owners daughter. I had struggled for years when it came to driving at night. The lights would just be blinding from on coming traffic as well as from the street lights reflection, during driving. The owner of Loft Opticians Sol customized a pair of eyeglasses for me, and I no longer struggle with this issue. I since introduced my Mother to Loft and she wears a beautiful pair of glasses designed by Face A Face. She gets compliments everywhere she goes. Loft is a small family owned and operated business right in the heart of the upper east side. I sure did get the "Mom and Pops" intimate & quality service I was looking for. Highly recommended if you want the perfect fit!!!!!!! read more

I love this place. They are the nicest, kindest opticians that I have ever dealt with. The store is small but they have great selection for any price point. They really care that you are satisfied and that the glasses fit perfectly. They are fast and contact you as soon as they are available. Since I found them a few years back I wouldn't go anywhere else! read more

Seriously...I am in love with this place. On a whim after a dermatology appointment stumbled into Loft on my way to the subway. I have been wanting a new pair of glasses for months and have looked around but not really seen anything that grabbed me. I love supporting local businesses and this place was great. I was NOT planning to buy anything but they had such a wonderful eclectic selection ( like glasses with a little edge, not like everyone else's) and found a pair that was fabulous, how could I not buy them! And, when they said they could take my prescription from my current eye glasses and contact my insurance....done! Great service. Nancy is who I worked with and I felt she was truly honest in her guidance towards the right frames for me. They had them ready the same day! Who does that!? I am used to waiting a week. I picked them up 24 hours later (today) and am thrilled, I was fitted and reaffirmed that THIS will be my go-to place for future eyewear. For those wanting "classic" eyewear they certainly have that too...tons of tortoise shell etc. I just happen to love that they have quality, unique items because that's what I look for in glasses. Who buys eye glasses on a whim...!? Like I said, I couldn't resist. That's what you want, right!? I highly recommend them. read more

If you are looking for quality, extremely friendly, and professional experience when purchasing anything "glasses"...Loft Opticians is the place to go!! Believe me when you experience the customer service at Loft you will never go anywhere else!! This is what happened to me after my first purchase of sunglasses, I won't go anywhere else for glasses or sunglasses!! Loft Opticians is the BEST!!! It is in a perfect location on the Upper East Side and I feel so "at home" when in the store I will stop in just to say "hi" when I am in the area! It is that kind of place when you walk in you know that you will be greeted with a smile and treated well! I have made a couple of purchases from Loft Opticians and I am SO happy with them all!! I suggest you go check out Loft Opticians for your next pair of glasses!! read more

I stumbled upon Loft while taking the bus down Lexington Ave. I had already visited most stores on the UES and was quite annoyed by the pushy behavior of many of the employees. I was concerned that the same may happen when I first entered Loft, however I was PLEASANTLY surprised to be greeted in a kind, non-aggressive manner. I found them to have a very nice, updated,selection with styles that were modern and functional, and they were reasonably priced. I would def recommend them and will be back to get my hubby a new pair of glasses! read more

I just got my first pair of new glasses in 15 years & the folks at Loft could not have been more helpful. I had a prescription for progressive lenses, but they didn't work well for me. The store's owner, Nancy replaced them with distance-only lenses without hesitation, free of charge. That kind of service that's hard to find these days. read more

I asked my ophthalmologist for a recommendation because I was so upset with the dismissive treatment I was receiving from my previous opticians, who I have given many thousands of dollars to over many years, so she sent me to Loft Opticians. All of the staff that assist you are professional, wonderful, knowledgable and helpful. For a small store they have a wide selection, and are good at fitting you with the right glasses for your face. They are friendly, easy to talk to, make excellent recommendations and remember you by name quickly. This is my third year going there and I'm so glad they are in the neighborhood. read more

The best! I bought 3 pairs of glasses recently. Two for me and one for my wife. Super friendly service. Glasses well done. And, as a neighborhood place, they're pleased for you to stop in for a little adjustment here or there. Exactly the kind of place I love. read more

Not only does Loft Opticians have a great selection of beautiful, high-quality frames, from very affordable classic styles to funky vintage-inspired and designer, they have the best customer service in town! Upon observing repeat customers, it was obvious that the Loft team really understood their customers' needs. They actually operate under the forgotten notion that "The customer comes first." Kathleen, Nancy and Saul will do their absolute best to please even the most ridiculously indecisive customer. I should know! Look no further for your eyeglass needs! read more

Great find. Tiny store but has large selection with something to fit every taste and decent price range. Fastest service in town, as they don't outsource. Pleasant, helpful staff. In addition to making up new glasses for you, they will change lenses in other pairs even if your frames were purchased elsewhere. And they accept eyeglass donations, too, and forward to an agency serving those in need. read more