Have not gone to the eye doctor in many years and I'm super glad I came to this one! He's a…read morewonderful eye doctor and great at what he does. Very friendly and highly recommend (:

I have had Dr. Eric Brauch as my optometrist for more than 20 years. I do not trust anyone other…read morethan him to exam my vision. Also, Jose is very courteous and welcomes you every time you visit and answers any questions you have making you feel as a valued customer. I would not go anywhere else. Highly recommended. As for the exam price you get what you pay for, Top quality professional service, not Walmart in and out service.

I have been getting my glasses from Lakes Eye Center for years. Today I went in to change the nose…read morepads on my Ray-Bans, and they took care of it in 5 minutes. They are always so helpful; they never disappoint. Highly recommended!

Everyone at this location was very professional and took great care of me. I was able to receive my…read moreglasses sooner than expected which was a relief because they were very much needed

Amazing experience . They treat you like they know you…read moreall there lives. I will recommend them to all my friends. the doctor has so much patience with kids and very thorough with her examination.

Doctor in this practice that I see is very thorough and I'm happy with this part of the services…read more The optical part is something else and this is where I'm basing my survey on. My insurance covers $300.00. They instructed me to a wall with about 10 frames that were cheap looking and cost about $20.00 so they're trying to tell me I have to pay $280.00 for single vision lenses that are just for reading. When I asked again, I was told yes, this is what they covered. Would not break down the lenses and frames separately. I called a few optical stores and the going prices for regular single vision polycarbonate lenses are between $60.00 to $120.00 dollars so are they trying to charge $180.00 dollars for frames that look like mediicaid frames. Do not buy glasses from this place and shop around as they are trying to rip off customers. I understand making a profit but cheap looking frames for almost $200.00, I don't think so. Reading glasses in pharmacy look better than these frames.

Lady on desk don't know what she does charge me $85 and charge me another $45 paid ment and give…read moreme the wrong prescription ben blind since I got the wrong medicine don't go back again

My review is just on the amount of choices at affordable prices that I noticed when I came in for a…read morelook. I need an eye exam soon and no doubt after that a pair of clear glasses for watching tv and a pair of prescription sunglasses for out and about in the sunshine. I think from what I have seen and reading the reviews I will be back (as Arnold says!)

Went in here today for an eye exam and to obtain a new set of glasses; it was a really good…read moreexperience. I set up an appointment online for the eye exam and checked into the front desk. I then filled out a form indicating my medical history along with signed authorization. A staff member then had me look into 3 machines to check the health of my eyes. No longer do you have to get eye drops and experience blurred vision for hours. The new machine they use just requires you to look inside the eye opening and wait for a a green light to come on in order for it to take a detailed photo. I was then escorted to Angela, the doctor, who performed the reading exam and lens determination. She was very quick and friendly. I was told they store your eye examination records there for 5 years. The final step was to pick my frames and choose the options. In the next room, I was served by a couple of staff who were very helpful. I tried on a few pairs of glasses, with the staff suggesting a couple of different styles. Most frames ranged in cost from $200 to $250. I eventually went with some nice spring-loaded RayBan's, with the extra options of progressives, non-glare, and transition lenses. They made the measurements of the glasses on my face and put the order into the system. They are due to come in within two weeks. Apparently they are made at a central factory and then shipped to the store. An email will be sent to me when they arrive. Such a simple and smooth process!

Customer service is Great and Doctor is kind and patientread more

The whole family, party of 5 goes to Lakes Family Eye Care. Dr. Briceño is the best. She's super…read moreknowledgeable and patient with my 3 kiddies. Staff is great and office is nice and clean.

Why would you if should be open, are closed, with no previous warning and why would you wont leave…read morea message stating that you will be closed on certain days that are supposed to be open??? It happened to my 84 year old mom that I took 2 saturday ago and you were closed with no warning, note on the door or anything? Today, friday after thanksgiving, no answer after multiple phone calls from my mom and myself. Something tells me that you guys did it again... is it too hard to notify customers and/or at least leave a message when you call that you will be closed? That saturday, like today, it says open in the website but again , Im sure you did it again. Shame on you. Needless to say that my mom need her glasses...

This eyelab is a disaster. First they get my glasses wrong. Second they tell me that someone will…read morecall me when the DR is actually in to redo my eye exam. 2 wks pass and nothing. I happend to be in the area and popped in. To my surprise the DR is there. She sends my glasses back to get redone. 3 wks later still not right. At this point I requested a refund in July. She did say about 10 bus days for me to get it. Well it's 9-18 and still no refund. This store never answers their phone not even when their own customer service center is trying to reach them. I was told it would be expedited and I will receive it by the end of the week. This was 2 wks ago. Still trying to get my refund. Called again today and now they are telling me they want the lenses back. 2 months later. I already got my glasses redone someplace else. How the hell do you want me to get the lenses back. Lucy is the most DISRESPECTFUL AND WORSE CUSTOMER SERVICE I HAVE EVER DELT WITH. She called me now at 11:52am telling me she was waiting on me to return the lenses. Lucy was the one who took my refund request and told me to keep my glasses. She is now trying to cover her ass by telling me that she never told me that. If you really told me that, then why would u tell me I will receive my refund in 2-3 wks if I still had to go back. I kept asking her for corp phone number to talk to them directly. She hung up on me. That is great customer service. I am writing a complaint to the bbb and will continue to write a bad review and call BBB everyday until this is resolved Avoid this store at ALL costs. If this is how they treat their clients, its not worth going to any eye lab!!!!

I really tried to give this place a chance, with no appointment expect to wait 2 hours. They do…read moreyour glasses right then and there and that was an extra 15 minutes. I put my glasses on and my right eye ended up being blurry, I told them that it was and they said because I haven't worn glasses it's gonna be that way, but if you go to an actual eye doctor that never ever happens. So I had to come back a week later to replace them. I had an appointment this time and yet I was still seen 1 hr to 2 hours later. When everyone was just chitchatting in the back and laughing. What's the point of an appointment? I don't recommend this place at all, huge waste of time and money especially. They say they have the BOGO, which I tried to purchase and it came out to both lenses being $400 and when I said charge me for one it was $200 so there's isn't really any type of deal. If I could get a refund and just never return I would. Read the reviews because they're not wrong. Don't come here for an exam or for your lenses. There's definitely better places. My appointment was at 12:45 and I left at 2:30.

My go to place for all my prescription needs and if your there see Lourdes to enhance your…read moreexperience Don't miss out on service professionalism and honesty Thanks Lourdes

Dr. Osvaldo Cabrera at Jade Optical is fantastic. He took his time with my sensitive eye concerns,…read moregave great recommendations, and provided an accurate prescription. Pricing is very reasonable, the eyewear selection is great, and the staff is super friendly and helpful. Highly recommend!

Dr Cuevas and his staff are amazing! He will spend quality…read moretime with you and guide you throughout the entire purpose and evaluating your eye exam. Highly recommended!

I've been coming to see Drs Cuevas for many years and I can honestly say, I'm grateful for their…read morehelp and knowledge. They both give you plenty of time on your appointment.

The service was amazing! From the moment you walk in the door you feel welcomed and comfortable by…read morethe great staff in the front. You will have time to browse through a really great and organized selection of glasses. I am tough when it comes to styles and I found what I needed in less than 30 minutes! A feat for me! The optometrist is also a delight! She made me Feel comfortable and discussed options for me. Totally recommended!

The office staff was very welcoming....very professional and courteous. The doctor was nice and…read moreshocking remembered me a week later. Only negative..was they would not give me my PD number. I like to order cheaper glasses for work, and need that. My other doctor (retired) would supply that....its called ..order from me.