We had a very good experience here today at Sunglass Hut located inside Macy's at Aventura Mall!…read more Our saleslady was very helpful and patient by unlocking a few pairs of sunglasses for us to try on. Her picture is posted as part of my review but her name is not on the receipt so I dont know her name. We really appreciated her help. This store has a large selection of many designer sunglasses and that's why we always return here to purchase upgrades or replace lost or stolen sunglasses. They have the best and most current styles. They also have good sales and reward money points. We wound up purchasing a pair of Dolce & Gabbana sunglasses. They are just what we were looking for. Today was a good shopping day!

If this is the location inside Macy's, I'd recommend skipping it…read more I told the sales associate upfront that my budget was $250. As soon as I said that, her attitude shifted. Without a word, she walked away mid-conversation to help another group. Completely dismissive. Even if I end up increasing my budget later, I won't be coming back. The service was that off-putting. Also worth noting: most of the designer brands they sell are literally inside the mall and sell their sunglasses directly. You're better off going straight to them and avoiding the extra markup from a kiosk like this.

POOR ONLINE ORDERING EXPERIENCE. I placed an order for frames on 3/25/26 and paid via PayPal,…read morereceived a confirmation immediately but then didn't hear anything for a few days. So I emailed them on 3/28/26 to find out what the status was and did not receive a response. So today 3/31/26 I called and they told me the frames I ordered were actually not available and they would cancel my order. When I asked why they never notified me about any of this, the man on the phone just said "because we didn't get to it." They may have a great walk-in mall shop (I have no idea), but AVOID ONLINE ORDERS with Next Level Optical - they are amateurs. I gave them two stars (instead of one) because at least they answered the phone, were polite, and finally refunded my money.

3 stars I needed new glasses while visiting our son in…read moreFlorida January of 2024, this place got good reviews so went there, they were very nice HOWEVER I paid $500+ for the glasses which is fine it is what it is but I live in Indiana, the lenses I paid for I cannot seem to clean no matter what product or soap and water I use so I went to my regular optometrist for new lenses (December 2024) they said they would need to send them in, I cannot go without my glasses so they said if I called next Level they could give me the shape number of my lenses that they should have them and if not their lab should and that would prevent the need to send them off, I called was informed he did not keep that information, he didn't send lenses to a lab he did it himself but did not keep any of that information on file, I had him speak to my optometrist in case I was asking the question incorrectly, she hung up astonished, said he told her he didn't keep that kind of information in my file, he saw to many patients to do that?! my advice, find somewhere else

This has been my go to & favorite Nordstrom Rack in the South Florida area. They always have a…read moregreat section & selection of purses & shoes. Top luxury brands & also economical options that look modern & fashionable. Their extra clearance sales always have some great pieces from name brands like Free People, Madewell, Vince, Theory, Lucky Brand & the likes. They are also very efficient w/their returns & helping look for a replacement item if you really wanted the style of the item purchased.

I've never had such a ridiculous experience shopping for something as basic as a suit. I went into…read moreNordstrom Rack trying to buy one for my son, and like any normal person, we needed to swap sizes to get the right fit. Apparently, that's too much to ask here. The manager flat-out refused to let us mix sizes because they didn't "match." That's honestly one of the most out-of-touch policies I've ever heard. Not everyone is built like a mannequin. Expecting people to fit into perfectly pre-matched sets is absurd. What made it worse was the attitude--completely unhelpful and unwilling to even try to find a solution. No flexibility, no customer service, just a hard "no" with zero effort. We walked out without buying anything, and I won't be coming back. If you're looking for a place that actually understands how clothing is supposed to fit real people, this isn't it. - Reinaldo Lopez

I am writing to file a formal complaint regarding my recent visit to your office and to request a…read morerefund for services that were not disclosed to me in advance. Three weeks ago, I had a full eye examination with Dr. Wise, an ophthalmologist (MD) in Florida. Since I have worn glasses since high school, all I needed at this visit was a new prescription after losing my glasses. Last year, I also had a full exam at LensCrafters in Aventura, where the front desk clearly explained all costs and insurance coverage before my appointment. That visit was handled transparently and professionally. At MyEyeDr, however, the front desk did not explain what my insurance would or would not cover. During my appointment, a technician took retinal images without informing me that this would result in a $44 charge. I should have been told in advance and given the choice to decline. In addition, I was charged $140 for a contact lens fitting that was never discussed with me beforehand. The optometrist attempted multifocal lenses, which did not work for me. I was the one who had to suggest the lens setup I normally use (one lens for distance), and only then did he agree it would work. This left me feeling the fitting was unnecessary and not worth the fee. At checkout, I was presented with a bill of $640 that included these undisclosed charges. I was not prepared for such an amount and chose not to proceed with the purchase. The interaction with the sales associate afterward was uncomfortable and unprofessional. Because I was not informed of these additional services or fees beforehand, I am requesting a refund of the $44 retinal image fee and the $140 contact lens fitting fee. I believe this is a fair resolution given the lack of transparency and communication at my appointment. Thank you for your prompt attention to this matter. I look forward to your response and resolution.

My appointment on 1/21/2025 was a pleasant one. I'm never disappointed whenever I'm seen by Dr…read moreBarry Kay. He makes you feel at ease, and that your feelings and whatever you're experiencing matters to him. He's very caring. We need more optometrist like him. He keeps you laughing, and he's professional with his patients. The staff let's not forget about them. They're all very professional the young ladies that were there, were new since my last visit this time last year, so I didn't know their names. Marlin, I hope that I have his name correct, as always was exceptional! Thanks staff of MyEyeDr you're all the Best!

This is the best eyeglass store in miami! Large selection of frames, but more importantly is the…read moreprofessional and flawless match to any prescription. You are not merely a client, you are treated as a close friend!

Stephanie, Thank you…read morevery much for taking care of me today. It was a pleasure meeting you and I look very forward to using my two new pair of eyeglasses you are making for me with Varilux progressive lenses that I purchased from your store today. After working with you today to find the best frames and lenses for my prescription, I can see why you have earned all of the very positive customer reviews posted on the Essilor website which your store is designated as an Essilor Expert and led me to your store today.

This is a fun shop. Their sunglasses, sportswear, casual clothes and shoes are always very avant…read moregarde and very much in fashion. I stopped in here to check out some of their sunglasses since they have so many. Oakley is based in California and it's known for their sports performance equipment and lifestyle pieces including sunglasses, safety glasses, eyeglasses, sports visors, ski/snowboard goggles, watches, apparel, backpacks, shoes, optical frames, and other accessories. Oakley currently holds more than 600 patents for eyewear, materials, and performance gear, hence the uniqueness of their styles and materials. As a fun fact, the name "Oakley" came from the founder's English Setter, "Oakley Anne".

$200 for a glasses that came without case. I didn't like the way they treated us when we came to…read morethe store asking for a case. Never buying at this brand again

The store is nice with lots of inventory but they lose points big time for a lack of customer…read moreservice. I was here searching for a bracelet similar to one I had bought at this chain before. After twenty minutes of walking around every table top display, I gave up. Only as I was getting ready to walk out the door, was I approached to be told about their sale (everything is 25 percent off today only). Sorry CC you're a little late... sure would have appreciated some help earlier!

Girl's store, guy's review:…read more Embarrassment factor: 4 (other than the name of the store, the exterior is unassuming) Seat count = 0 Designated male waiting area = anywhere (store is large) Boredom level = 9 (no knickknacks or entertainment available)