We had a very good experience here today at Sunglass Hut located inside Macy's at Aventura Mall!…read more Our saleslady was very helpful and patient by unlocking a few pairs of sunglasses for us to try on. Her picture is posted as part of my review but her name is not on the receipt so I dont know her name. We really appreciated her help. This store has a large selection of many designer sunglasses and that's why we always return here to purchase upgrades or replace lost or stolen sunglasses. They have the best and most current styles. They also have good sales and reward money points. We wound up purchasing a pair of Dolce & Gabbana sunglasses. They are just what we were looking for. Today was a good shopping day!

If this is the location inside Macy's, I'd recommend skipping it…read more I told the sales associate upfront that my budget was $250. As soon as I said that, her attitude shifted. Without a word, she walked away mid-conversation to help another group. Completely dismissive. Even if I end up increasing my budget later, I won't be coming back. The service was that off-putting. Also worth noting: most of the designer brands they sell are literally inside the mall and sell their sunglasses directly. You're better off going straight to them and avoiding the extra markup from a kiosk like this.

POOR ONLINE ORDERING EXPERIENCE. I placed an order for frames on 3/25/26 and paid via PayPal,…read morereceived a confirmation immediately but then didn't hear anything for a few days. So I emailed them on 3/28/26 to find out what the status was and did not receive a response. So today 3/31/26 I called and they told me the frames I ordered were actually not available and they would cancel my order. When I asked why they never notified me about any of this, the man on the phone just said "because we didn't get to it." They may have a great walk-in mall shop (I have no idea), but AVOID ONLINE ORDERS with Next Level Optical - they are amateurs. I gave them two stars (instead of one) because at least they answered the phone, were polite, and finally refunded my money.

5 stars because 10 isn't an option. Robins was incredibly helpful and knowledgeable. He ordered…read moreme the perfect pair of custom Vaurnet glasses with prescription lenses. The selection of designer and styles was out of this world!! Thank Next Level and thank you Robins

We stopped by here a couple of evenings ago looking for beach wear for a trip to Key Largo. They…read morehave a large selection of marked down designer handbags, like Kurt Geiger, Michael Kors, Anne Klein, Rebecca Minkoff, etc. They have both winter and summer styles available now. They also have clothing, jewelry, and shoes for women. The prices are marked down and lower compared to other stores. Lots of bargains and big selections to choose from In women's clothing, Nordstrom also provides big size carts for your small children to sit in as well as for your purchases. The sales staff there were very welcoming and helpful in showing us where everything is. We found a couple of things that we could use on our trip. Parking is in front of the store for free and there are several wheelchair accessiblability parking spots. There are other stores to shop at in this mall.

Service is terrible. The salesman was highly distracted and overly confident. I had to wait for…read morehim continually and he attempted to send me away with poor fitting clothes. Their clothes are EXTREMELY EXPENSIVE and they still charge for alterations. Unlike other men's clothiers that charge less. The pants they altered were done too long and had to be re hemmed. I left with a jacket and shirt requiring alterations that I would not allow them to do. NEVER AGAIN !!

I began seeing Dr. Barry Kay here back in 2017 when they were still Hollywood Eyes. He was the…read morefirst optometrist I had ever seen, so I was a bit nervous at first, but any apprehension I had went out the window as soon as I began interacting with his office. Everyone was very welcoming and reassuring and walked me through each step, including helping me select a nice pair of frames. Dr. Kay helps you feel at ease and is happy to answer any and all questions one might have at any point of the exams. He explains what each assessment does and how it helps him determine the best course of action to improve one's vision. He seems to really like to get to know his patients and is always handy with a quip to keep it light and help patients feel comfortable. I would have no hesitation whatsoever recommending his office to anyone looking for a knowledgeable, friendly, and professional optometrist!

I am writing to file a formal complaint regarding my recent visit to your office and to request a…read morerefund for services that were not disclosed to me in advance. Three weeks ago, I had a full eye examination with Dr. Wise, an ophthalmologist (MD) in Florida. Since I have worn glasses since high school, all I needed at this visit was a new prescription after losing my glasses. Last year, I also had a full exam at LensCrafters in Aventura, where the front desk clearly explained all costs and insurance coverage before my appointment. That visit was handled transparently and professionally. At MyEyeDr, however, the front desk did not explain what my insurance would or would not cover. During my appointment, a technician took retinal images without informing me that this would result in a $44 charge. I should have been told in advance and given the choice to decline. In addition, I was charged $140 for a contact lens fitting that was never discussed with me beforehand. The optometrist attempted multifocal lenses, which did not work for me. I was the one who had to suggest the lens setup I normally use (one lens for distance), and only then did he agree it would work. This left me feeling the fitting was unnecessary and not worth the fee. At checkout, I was presented with a bill of $640 that included these undisclosed charges. I was not prepared for such an amount and chose not to proceed with the purchase. The interaction with the sales associate afterward was uncomfortable and unprofessional. Because I was not informed of these additional services or fees beforehand, I am requesting a refund of the $44 retinal image fee and the $140 contact lens fitting fee. I believe this is a fair resolution given the lack of transparency and communication at my appointment. Thank you for your prompt attention to this matter. I look forward to your response and resolution.

This is the best eyeglass store in miami! Large selection of frames, but more importantly is the…read moreprofessional and flawless match to any prescription. You are not merely a client, you are treated as a close friend!

Stephanie, Thank you…read morevery much for taking care of me today. It was a pleasure meeting you and I look very forward to using my two new pair of eyeglasses you are making for me with Varilux progressive lenses that I purchased from your store today. After working with you today to find the best frames and lenses for my prescription, I can see why you have earned all of the very positive customer reviews posted on the Essilor website which your store is designated as an Essilor Expert and led me to your store today.

This is a fun shop. Their sunglasses, sportswear, casual clothes and shoes are always very avant…read moregarde and very much in fashion. I stopped in here to check out some of their sunglasses since they have so many. Oakley is based in California and it's known for their sports performance equipment and lifestyle pieces including sunglasses, safety glasses, eyeglasses, sports visors, ski/snowboard goggles, watches, apparel, backpacks, shoes, optical frames, and other accessories. Oakley currently holds more than 600 patents for eyewear, materials, and performance gear, hence the uniqueness of their styles and materials. As a fun fact, the name "Oakley" came from the founder's English Setter, "Oakley Anne".

$200 for a glasses that came without case. I didn't like the way they treated us when we came to…read morethe store asking for a case. Never buying at this brand again

The store is nice with lots of inventory but they lose points big time for a lack of customer…read moreservice. I was here searching for a bracelet similar to one I had bought at this chain before. After twenty minutes of walking around every table top display, I gave up. Only as I was getting ready to walk out the door, was I approached to be told about their sale (everything is 25 percent off today only). Sorry CC you're a little late... sure would have appreciated some help earlier!

Girl's store, guy's review:…read more Embarrassment factor: 4 (other than the name of the store, the exterior is unassuming) Seat count = 0 Designated male waiting area = anywhere (store is large) Boredom level = 9 (no knickknacks or entertainment available)