Dr. Osvaldo Cabrera at Jade Optical is fantastic. He took his time with my sensitive eye concerns,…read moregave great recommendations, and provided an accurate prescription. Pricing is very reasonable, the eyewear selection is great, and the staff is super friendly and helpful. Highly recommend!

Nice facility The optometrist is very good and knowledgeable…read more Their hours are not great and getting an appointment is challenging The worst part of process is ordering prescription reading glasses I am still waiting for them after 3 weeks Staff are young and lack experience Overall not worth the experience Go somewhere else

5 estrellas bien merecidas para Óptica Marcelo Tu Óptica…read more El servicio aquí es excepcional. Marcelo es muy profesional, honesto y atento a cada detalle. Se nota que tiene experiencia y pasión por lo que hace. No te sientes como un cliente más, sino como alguien importante. María fue quien me asistió y su trato fue maravilloso. Súper amable, paciente y muy servicial. Me orientó con mucha dedicación hasta que quedé totalmente satisfecha. Un lugar donde te atienden con respeto, calidez y profesionalismo. Sin duda volvería y lo recomiendo con los ojos cerrados

Excellent and personalized service. The business has been here a very long time. First time I have…read moreentered this establishment. A wonderful lady took care of us. Very reasonable prices. Thank you

Isa tried assisting me today by rescheduling my appointment twice for me, I really appreciated…read morethat. The office was unable to assist me with my eye exam unfortunately. Previously I have gotten glasses at this location and they have assisted me with new lenses and fitting.

The blonde Receptionist working on Saturday September 27th is very rude. Made me wait while she was…read morehelping someone else, her coworker said she was going to help me and she made her wait to do so. I had arrived 2-5 minutes late, my fault. I had apologized. She then waited until she finished talking to the customer she was with and then proceeded to tell me that my appointment had been auto cancelled since it was past "la hora" that i was late (incorrect) and said i would have to reschedule... Mind you I never even received a notification that my appointment was cancelled, it would've been impossible as I was BARELY late. So rude. If she had let her coworker help me nothing would have happened. Very unprofessional.

Great experience at Express Optic! Friendly staff, quick service, and a wide selection of eyewear…read more Highly recommend!

The guy answering the phone is very rude and not helpful. We called to ask to get a clear reading…read moreon the doctors scribble so we could purchase our glasses online, and his answer was that the person who would make the glasses knows how to read the prescription. I can't fathom that my wife and child paid to get prescription and we had to pull teeth from the gentleman to get the recipes explained to us. Treated us like idiots assuming we are optometrist even after I pulled a chart to get all the details in order to get them online. Very unprofessional and didn't make us comfortable by not taking the time to answer all our questions. Furthermore they didn't measure the PD so I have to Google it in order to measure it. Go to Hollywood Eyes they are awesome and treat you kindly and with respect worth the drive.

This place is great, they really know about everything that has to do with eyewear and the best,…read moresame day glasses, fantastic!!!

If you want only glass for your frame this Óptica don't help you, I called some guy said in Spanish…read more"Nosotros no hacemos eso, tenemos nuestras monturas" ...Guacatela

Dr. Hernández was great! She was amazing and eased my nerves as it was my first time getting a…read moreproper eye exam. She was very understanding and gave me all the information i needed!

The doctor is amazing, the staff is good, but be prepared to have to go into the store if you have…read moreany questions. They do not answer phones, or their phone system is set up wrong so you could never talk to anyone on the phone.

la Medicioin fue bastante exacta, los lentes despues de 5 viajes, no sirvieron, en estos momentos…read moreme he decidido a devolverlos por un reembolso y si no me lo quieren reembolsar, alli, les dejos los espejuelos con lentes y todo. Tratando de arreglar el mismo lente, en ningun momento lo cambiaron, tratando de salvar el dinero del lente, me gaste bastante gasolina y viajes yendo alli por una solucion. No recomiendo a nadie fabricar espejuelos alli, la parte de la medicion no es tan mala. Luego les dire como me va con la devolucion.

Por años mi esposo y yo hemos sido cliente de este lugar y estos últimos espejuelos que mandamos a…read moreponerle el cristal la señora que hace el trabajo no le puso el cristal que él pidió con el tinte que él quería y fue muy grosera con él se atrevió a decirle que si lo cambiaba y se rompía la armadura tenía que pagarlo otra vez de muy mala forma que lo dejó con la palabra en la boca y se retiró es una grosera y una falta de respeto ahí no vamos más mi nombre es Ana Rivero

Here's part of an email that I had wrote to the district manager about this place and my…read moreexperience: Dear Ms. Sanchez, I am writing to express my deep dissatisfaction with the experience I had at your LensCrafters location yesterday, January 2, 2025. This was my first visit to this store, and unfortunately, it will also be my last due to the unacceptable and disrespectful treatment I received from an employee named Carlos. On December 10, 2024, I visited the store for an eye exam and placed an order for a year's supply of contact lenses. The younger employee who assisted me was professional and kind, which I greatly appreciated. I opted to have my contacts shipped to my home, as I had always done with my previous provider, America's Best. While I found it odd that I didn't receive a tracking number, I trusted the process and assumed everything was in order. However, by January 2, I still hadn't received my contacts. Concerned, I went to the store to inquire about my order. Initially, a lady began assisting me, but then Carlos stepped in to check the transaction. From the start, his tone and demeanor were unnecessarily hostile. He claimed that the contacts had already been delivered via UPS, but I explained that I had not received anything. Carlos then stated that he would email UPS to confirm delivery and suggested that if it had been delivered, he would need to contact the district manager to see if a replacement could be sent, though he doubted it because "UPS already said it was delivered." I asked why I should have to pay for something I didn't receive, and his tone became even more aggressive. His attitude was so unpleasant that I had to stop him and ask why he was speaking to me in such a disrespectful manner. The exchange was embarrassing, especially in front of other customers. It was completely unnecessary and made me feel humiliated. Hoping to cool off, I walked away to browse potential eyeglass frames. When I sat down to wait, Carlos looked at me and, in a rude tone, asked, "Are you waiting for me?" I replied yes, and he responded with even more attitude, saying that he needed to wait for a response from UPS and that it would take a long time. At this point, I decided to leave because I would not tolerate such hostility over a simple issue. A couple of hours later, I received a call from Carlos informing me that UPS had not delivered the package because no one was available to sign for it. (This made sense, as I never received any notification, knock, or package in my mailbox.) He said he would set the order for in-store pickup to avoid further issues, which I was planning to request anyway. I thanked him and simply said, "Okay." He responded with a dismissive "Mhm" and abruptly hung up the phone. This entire ordeal was the most disrespectful experience I've ever encountered. Carlos's behavior was unprofessional, aggressive, and completely unacceptable. It left me feeling unwelcome and frustrated, and I have no desire to return to this store.

This is my first time coming here today! As soon as I walked in, I was greeted by Alexis. I did…read morenot have an appointment and figure that I was going to be there awhile. I probably waited about 10 minutes, fill out a form and I was seen by the Optometrist. The dr probably took about 15 to 20 minutes to check my eyes. Afterwards, Mariel help me selected a few glasses. I honestly appreciated her honesty and all help with selecting my glasses. I personally recommend this place.

Everyone at this location was very professional and took great care of me. I was able to receive my…read moreglasses sooner than expected which was a relief because they were very much needed

Everything about Lakes Eye Center is perfect. Dr. Belkis…read morePerez is wonderful and explains everything during your visit. She attends to any follow up issues promptly. Sandi is the most important person to deal with if there are any problems she goes above and beyond to resolve any issue!

Never again. After a year, my eyesight got worse due to the mistakes of the disrespectful,…read moreunprofessional staff. My prescription glasses and sunglasses were different, throwing out my sight. The one at the front desk is very unprofessional and disrespectful. Never again will I or a family member step foot in this place. I gave it a 1 star because there was not a minus star.

No good service and they make you buy stuff and if you go there with your medical service there's…read morePeres of glasses that are super ugly