I had a great experience at this optical shop. The staff was friendly, professional, and very…read morehelpful throughout the entire process. They took the time to answer all my questions and made sure I found the perfect pair of glasses. The prices were also very reasonable compared to other places I've visited. Overall, excellent service and great value--I would definitely recommend them!

My initial appointment was fine. I am writing this review today. I ordered contacts through this…read morecompany three or more months ago. I just got off of my last phone call with back-and-forth with them. I paid $175 for an eye appointment that included left and right contacts. They just now over probably the past week got my left side contacts and when I initially went in I explained to them that I do not live in Florida and I needed to get all of this done. I traveled from Tampa to Miami to pick these contacts up four different times. The only thing I got was six right contacts. I also paid in Cash. I am too stressed out to deal with this situation. So they have stolen $75 from me. I actually just told him that they could keep it because I know there's not much I can do because I paid in Cash. I don't think that saving $30 compared to what other companies recommended me was worth it to keep staying in a State that I do not live in dealing with these peoples back-and-forth problems. I much rather would have paid the amount. I did and gotten the contacts. But unfortunately I am out $75. I don't have any contacts for my left eye, which I have a degenerative. I disease in and that's all I can say about that. I do not recommend this place.

Phenomenal Optical here in Sunset!!!…read more Dr. Erica Lang was very honest and took her time with no rushing what's so ever. Answered all my questions and concerns. The staff were very friendly and there glasses options were very modern and chic! Every patient comes out with a smile on there face which this is a very good sign they are doing things right here. Highly recommend to anyone needed to get there vision checked! (:

Great honest, friendly, and quick service. Received a breakdown of the prices with how much my…read moreinsurance actually covers. Have never received that anywhere else.

I cannot believe that I haven't reviewed this place yet. Me and my family have been coming here for…read moreabout a decade. While there has been a couple of staffing changes in that time, the service remains consistently great. They have always been timely, they work together to ensure your time is respected. The doctors have been great, all reviewing my file, explaining any changes and what I need to do to keep my ocular health. The glasses selection is great with affordable options as well as high end brands. The people who help you get the glasses are super friendly and give great advice. My entire family comes here and we plan on coming back for our eye care for years to come!

BEST GLASSES I HAVE EVER GOTTEN! Betsy was AWESOME. Such a great place. The staff is amazing and…read morevery attentive. Will be doing my glasses here forever!

This is a real review. It has been my family's optician for several years, they have an excellent…read moreservice and the attention of the staff is first class, I recommend it 100% Este es un review real. Es la óptica de mi familia desde hace varios años, tienen un excelente servicio y la atención del personal es de primera, la recomiendo 100% Mike.

Beautiful and affordable eyewear selection. The girls…read morebehind the counter, very nice and efficient. I highly recommend them. Love this place

I just had the most exceptional care from Sally and Ely. I forgot my contacts before heading on a…read morecruise and they were able to get me a best fit in a pinch. Very friendly and went above and beyond for a most likely 1 time customer.

called today to order contact lenses, followed prompt instructions selecting option 2 to order…read morethem. Receptionist answered and transferred 3 time to voicemail. Asked to speak with the manager and was not available. At the end I was told my prescription expired and will need a new appointment for it, and next available appointment will be in August. If this is the way they are conducting business, I may have to seek assistance somewhere else, and switch vision insurance.

* This review is based on my consultation experiences, not the actual procedure. *…read more I had been thinking about lasik eye surgery for a few years but recently started really looking into it because wearing my contacts and glasses were becoming unbearable. I began my research last month and also asked some friends for recommendations. One of them suggested TLC and said he had a wonderful experience. I scheduled my consultation appointment via their website for the following Monday 3:30pm. I scheduled that appointment after another appointment at another company, since I figured do two appointments in one day. Come Monday, my eyes were dilated from the first appointment, which I did not predict was going to happen. I figured TLC would not be able to check my eyes due to the dilation but I went anyways so I could ask some questions and schedule another appointment. The entrance to office was a bit tough to find for me, it was a very narrow road that I missed the first time and almost the 2nd time I went. The building was small compared to the other building next door. I parked and went inside the office. The waiting and reception area was small as well. The receptionist was pretty nice and had me fill out some paperwork. I waited a while and almost watched an entire show of Ellen DeGeneres talking to Bieber and then Shonda Rhimes. Finally, I was greeted by the Patient Consultant, Luisa, who seemed to be in a hurry. I explained to her what had happened and that my eyes were dilated from another appointment and apologized. She said they would only be able to do a simple screening then and that I had to be out of my contacts for 2 weeks prior to the consultation, which I did not know. She told me that she felt bad that I waited a while and I offered to come back another time, I just wanted to ask some questions since I had the appointment anyways. I went ahead and started asking her some questions, and was ready to jot down notes, but she said she'd be giving me a folder with the info later. Luisa went ahead with some tests and then had me watch a video on the computer monitor, which repeated for 4-5 times. Then Dr. Stelzer showed up to talk to me about coming back again in 2 weeks for a more in-depth exam because my eyes were still dilated and I haven't been out of contacts long enough yet. He went over the difference between Lasik and PRK, talked highly about Dr. Aran, and just spoke so fast that I still hadn't process the information. He said so far, I am a candidate for lasik, but they won't know for sure until the next in-depth exam. Afterwards, I was back in Luisa's office. She spoke really fast as well, seemed to be bothered by something, gave me a folder with some info in it about the center and doctors, and showed me a small brochure of Wells Fargo finance option along with the cost of the procedure: $2395 p/eye $4790 -$400 $4,370 After finishing, she closed the folder and was ready to send me out the door. I said, "Wait, I still have some questions to ask." She said, "Oh, sorry," but didn't seem sorry in my opinion. I felt so rushed and disrespected. I get it, it was close to their closing time, but let me ask my questions and don't rush me. My appointment was at 3:30pm and it took them a while to get to me. I was on time, I was polite, I waited, and I deserved some quality time instead of being rushed. She then told me to go to the front desk to make the next appointment. I left with such a bad taste in my mouth about TLC, but I still gave them a benefit of the doubt since one of my friends had gotten his custom lasik done here, and Cassie from Yelp as well. The receptionist scheduled me for 7/5 Tuesday. Days later, I got a call saying their doctors will be on vacation, so the center will be closed, therefore, they have to reschedule my appointment. At that point, I was annoyed. I canceled that appointment. Even though my gut feeling told me not to go back, and I had gone to another place for consultation during the 2 weeks, I went back to TLC anyways to give them another chance before my final decision. I called back and got an appointment for 7/11 Mon at 1pm. I arrived early, waited to get called. A staff led me to the room next to Luisa's office and did some quick tests. She was nice. Then she showed the results to Dr. Stelzer, who came by really quick, asked if I rubbed my eyes. I said, maybe when I woke up, but other than that, no. He said something about one of my eyes being funky, so I would have to come back in another 2 weeks to get tested, and not to rub my eyes. I was scheduled to come back in 2 weeks. When I got home, I made my final call of where to get the lasik eye surgery done and I am happy with my decision. Today I called TLC twice as a courtesy to cancel my next appointment, but was put on hold for more than 10 minutes each time. Overall, I did not have a great experience, but maybe you will :-). Definitely do your research.

Review based on initial visit…read more Receptionist was very attentive and detail oriented. However, Dr. Seltzer should take training on quality care. Not only did he make us wait (as he was leaning back on his chair) he left us waiting for about 30 minutes THEN rushed to get us out of the office. He didn't even give us an opportunity to ask questions. Overall, he was super unprofessional and impersonal. I should've given more credit to the Yelp reviews. If you have legitimate questions about quality eye care, save your time and look else where.

The ladies working there are very friendly, sweet, and personable. Turn around time is fairly fast…read more They offer a full range of services and accept Medicaid.

They have the best prices in town and I have had many pairs of glasses done there and was always…read moresatisfied.

Manny helped me out, I brought some glasses to be adjusted to my face and he was very helpful. Nice…read moreoffice here!