I cannot believe that I haven't reviewed this place yet. Me and my family have been coming here for about a decade. While there has been a couple of staffing changes in that time, the service remains consistently great. They have always been timely, they work together to ensure your time is respected. The doctors have been great, all reviewing my file, explaining any changes and what I need to do to keep my ocular health. The glasses selection is great with affordable options as well as high end brands. The people who help you get the glasses are super friendly and give great advice. My entire family comes here and we plan on coming back for our eye care for years to come! read more

C & K Eyecare - Sitting area - Optometrists Near Me - Miami, Florida

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BEST GLASSES I HAVE EVER GOTTEN! Betsy was AWESOME. Such a great place. The staff is amazing and very attentive. Will be doing my glasses here forever! read more

I was under the impression that I was seeing an optometrist. Instead, the person who examined my eyes was an optician. Optometrists have much more education than opticians, who are NOT supposed to do eye exams but just make the glasses.' read more

Really great experience with Dr. Sarah Naturale. I don't go to the doctor as often as I should, but after experiencing blurry vision and some floaters the past few months I knew it was time to come in for an exam. Dr. Naturale was friendly and patient with answering all my questions regarding my eyes (I have had eye issues in the past and have a family history of retinal detachment, so I had a lot of questions and concerns!) Everyone at the office was pleasant and helpful. I feel so much better having gotten a clean bill of health and my new prescription. Highly recommended. read more

Great dr and selection, good instructions to use contacts for teens Gggggggggggggggggggg read more

I moved to Miami a year ago and needed to find a new eye doctor. After much research and calls to see if they accept my insurance, I stumbled upon this place which is really close to where I live. This is located in a small plaza. I never had trouble finding parking here. The decorations inside is interesting since it kinda gives a tropical tiki vibe. I also like how they are open on Saturdays so I can pick up something or schedule an appointment if I am unable to make it during the weekdays. Everyone here is knowledgeable and friendly. You do not feel rushed during your appointment. They make sure that you are getting the optimal treatment. My doctor was able to answer all of my questions and concerns. I've always had trouble with contacts but she was able to explain to me why my eyes aren't the best with contacts. It felt great to finally have an answer why my eyes were always uncomfortable with contacts. Overall, I am glad that I found this place. I highly recommend them for your glasses, contacts, and any eye concerns! They have the technology and knowledgeable staff to assist you. Just make sure to call them beforehand to see if your insurance is valid. read more

Amazing eye care for the whole family! Dr. Betsy amazing!!! The whole staff is very professional, my family and I have been going there for years. read more

C&K was professional and courteous, I had an eye exam and discussed various options for eyeglasses under my plan. They were very knowledgeable. I asked and was provided my eye prescription with no issues. I recommend them and will use their services again. read more

I took my son the this place because one of my co worker recommended this optometrist. This office is located in a small and easy to find shopping center. As soon as we got in, the receptionist greeted us nicely and gave my son the paper work to fill out. He went inside to get all the testing done and he was happy with everyone. When he finished the other lady in charge of the prescriptions was extremely helpful and gave my son a pair of contacts to try and see how it works or not for him. We are definitely coming back. Thank you for all your help! Llevé a mi hijo este lugar porque uno de mis compañeras de trabajo me lo recomendó. Esta oficina se encuentra en un pequeño y fácil de encontrar centro comercial. A penas llegamos, la recepcionista nos atendió muy bien y le dio mi hijo todas las formas que el necesitaba llenar. Luego el entró para hacer todas los exámenes y estaba contento con todo el mundo. Cuando terminó la otra dama a cargo de las recetas fue muy servicial y le dio a mi hijo un par de contactos para probar a ver si le funciona o no. Sin duda volveremos. Gracias por toda su ayuda! read more

C & K Eyecare - Optometrists Near Me - Miami, Florida

Great service and attention to all your needs! Would recommend them. After visiting several different eye doctors, this was it for me. Very thorough with my tests and evaluation. read more

So my sister was having really bad experiences with eye doctors all around miami. her contacts were bothering her, she had to stop wearing makeup due to her eye health concerns. she was referred to this location and she was amazed by the service. not only are they extremely caring and in depth with the examination of her eyes but she can finally wear make up again! she is in shock at how quickly her eyes were able to heal and all it took was to go to this eye doctor. prices are expected to be high for eye doctors. i believe she paid $600 for a year of contacts services, not gonna lie, it doesn't sound too bad. my husband once paid over $300 for an exam and 3 months of contacts. also, she was able to order contacts through the phone, she didn't even have to go in store for that part of the process. very clean store and extremely nice and genuine employees. she has recommended this place to anyone that needs contacts/glasses or any sort of eye care services. read more

If I could give them less than one star I would. I have never filed a complain with my medical insurance about a provider but this time I had to. I don't want any other patient to go through what I had the terrible experience of going through today! I can understand having to wait in a doctors office for over two hours, (emergency do happen) but what I find unacceptable is disrespectfulness and rudeness. Jackie has to be the most unprofessional employee I have encounter. If you don't want to have a BAD experience DON'T go to this place of business ... I decided to try this place because my MD at Baptist Hospital retired last year. read more

Been coming here for over 20 years. The staff has always been pretty courteous and friendly. The prices on the glasses a bit high but it comes with the territory. The optometrists have always given me great feedback and updates on my vision. Hopefully they stay around for many years to come! read more

Ive been a patient here for the last 3 years and I've never encountered any issues. Appointments run on time and the staff is friendly and helpful, especially the optometrist Betsy. Always professional and a pleasure. I've referred my boyfriend here as well and he had the same experience. read more

I was hesitant when I first dialed the number but from the moment I stepped into the office, I felt at ease. Mark answered the phone when I first called and was a perfect ambassador for the office. When the Dr. saw my husband first and I sat in with him, I knew we were in the right place. Explained everything to us in a language we could understand. Can't say enough about everyone in that office. That will be our office from now on. read more

4 years later, still the same beautiful people in here and the same if not better service. Beats any other eye doctor by FAR.

I've been going to this eye doctor for both check ups and glasses for the last couple years. They have state of the art equipment including Izod lenses. From what I understand, this tests your vision on more levels than a regular eye exam and then you can purchase custom lenses created based on your results. I feel like I see in HD with my Izod glasses I purchased here, I love them! They have a wide selection of frames and a decent selection of sunglasses as well. I purchased my glass and prescription sunglasses here and was very pleased with the service and knowledge of the staff members. I recently began purchasing contact lenses here as well since 1800contacts was purchased by Walmart and the prices are comparable. I have referred coworkers and friends here and everyone has been pleased so far so if you're looking for a great eye doctor in the Kendall area look no further. The best part may be the beautiful Golden Retriever who hangs out in the office in the back - too cute! read more

I have been a patient of C and K Eye Care for over 10 years and would recommend their practice to all my family and friends. The staff is pleasant, professional, and respectful. I have a great experience everytime I go to their office. They are so great at what they do. read more

I have been going here since a little girl, great place. People there are extremely nice and caring. I bring my whole family here and they love it. We are all happy and It's because of you guys. Thank you. read more

I'm not sure what the other reviewers experienced here but I went in for a contact lens exam 2 days ago and left with probably the best result I have ever had with an eye exam. The dr was a young woman (can't remember her name) who was super sweet and attentive and just really great at her craft. She did not stop until my vision was as clear as it has ever been. I mean really! I am so happy :) I found my new eye doctor! And the front office staff was great too. read more

Went into this place today for the first time. I live pretty close to the location so thought I'd give it a try. The staff was super friendly, the exam was thorough and all of my questions were answered. Sarah took care of the exam and Mark helped me choose new glasses. He was wonderful, super helpful picked out tons of lenses he thought would look great on me and we found the winning pair. I will definitely be returning to this location for my future exams. read more

I've been coming here for over 10 years & ive always been on the receiving end of jackie's nasty attitude & so have my sisters. The doctors are amazing & friendly & I absolutely love them, but because of her attitude I will NEVER go back (after I get my free pair of glasses that is). She is so stingy with samples. I let the secretary know I had dropped them in the sink & was unable to use them, however I never got a chance to go back & get a new pair until today. They said they only had my left eye sample because my right pair was out (this is bullshit & they told my sister the same thing). I left upset & when I called to speak to the doctor to complain, said "hes not in but even if he was he doesn't talk to people on the phone." She also wasn't sure when he would be back. She then accused me of asking for samples before even after I told her that was my sister (we look A LOT alike). I have never been accused of lying by a customer rep & have never been made to lose my cool by a manager, but I did. She can shove those samples up her behind. I'll be taking my business elsewhere. I wanted to leave 1 star but this isn't jackie's business. Dr koepnick & the rest of his staff is amazing. But, Jackie needs to fix her customer service skills ASAP! read more

This place is fantastic made my appt last minute they were very helpful every step of the way, They take alot of insurances so that helped. I left really happy and will always be going here for a my eye care. read more

Took care of my mom's eyeglasses problems; troubleshooting and resolving with smiles and expertise! What a great place for service - don't go anywhere else, here you are treated like a VIP. Thanks! read more

It's a shame i won't be going back. The place feels like an exotic jungle getaway, it's beautiful, and the doctors are so friendly. However, the office manager Jackie has such a bitter attitude that when i finally confronted her about it, she said nothing. Her customer service skills are non existent. I asked her for the owners name and was clear that i was going to make a complaint against her, and she gave me his business card and told me to email him because he never goes to the store. When i look at the email address, it's the email she receives and responds to. I again confronted her about the email address, and she said with her nasty attitude "I'll have him call you". Weeks later, I'm still waiting for the owners call. I'm 100% sure she wiped her butt with my complaint and the owner has no idea. I tried to Google the owner and found an aol email and sent an email but i haven't received a reply yet. I won't be going back, i refuse to give my business and referrals to a business that allows a b**** manager to talk to customers like they are not important and in a disrespectful tone. She's bitter and takes it out on the customers and staff around her. read more

I went for an eye exam. When I got the new glasses they were blurry couldn't see clearly went back to office 3 times and kept telling me it takes time to to get used to them the staff was unprofessional and uncaring. I went to Costco the tech told me the interfocal distance is wrong It turned out The C&K people didn't take the interpupillary distance which is required in high powered glasses. I went to back to them they told me they will redo them. Four months later my glasses broke when I tried to get another pair (My insurance covers 2 pairs per year) my claim was denied It turned out that they submitted the correction as a new pair !!! read more

I don't love the customer service there. I wish the assistants there would show more care and understanding of their customers needs. They won't go out of their way to help. At least that's my experience. read more

Dr. Kopenick takes his time with all of my crazy questions and puts me right at ease. I'd actually pay more just to be able to go to him. I recommend C & K to everyone! The staff is also VERY friendly and helpful. read more

My husband, children and I have been going to C&K eye care since 2005. We absolutely love the entire staff. They have all been very helpful. The check -ups are very thorough and they are very reasonable. These happy customers recommend this very reputable facility. read more

I highly recommend this place for all your vision care needs. The office has a very warm and inviting staff who are eager to assist you in any way possible. Wait times are definitely dependent on the amount of eye exam appointments they have at the given time but as many times as I have been there it honestly never felt long to wait. My wife introduced me to this location and I have been a happy customer since. I even introduced my mother as well and she happily bought her latest pair of glasses here. They have a great selection of glasses and I highly value their opinion of how the glasses may look on you. They are very patient and give you helpful insights on why and why not a certain pair of glasses may or may not work. Again, a great atmosphere with a very friendly staff with a great memory of their customers. If you are looking for a new place for eye exams or any vision care needs, this is definitely the place to come to! read more

I've been going here for the past 4 years or so and I definitely will continue to go here. Everyone is very helpful and friendly. All my questions and concerns are answered. read more

I was referred to C & K by my sister because she said they're wonderful and Betsy is the best! She was absolutely right! The staff was so sweet. Betsy took her time to test everything and explain what she found. Then the kind woman after her took her time to try on literally almost every pair of glasses with me until I found the ones I loved! Thank you so much! You have a definite patient! read more

Went to C & K Eyecare for the first time today as a new patient; I was able to make a 'new patient' appoint very fast (I called on Friday & got an appointment today- Tuesday). The waiting time was about average to less than as anywhere else in Miami, but honestly if you do feel like you're waiting a while it's well worth it. The staff is incredibly friendly and helpful, from giving directions to finding the office, to recommendations on eye wear and explinations throughout your testing- This office has a superior staff with them. I went in looking to get a new pair of eye glasses and their selection is plentiful! I believe the gentleman's name was Mark who helped me in the selection process. Mark was incredible! So nice, thoughtful with his opinions and very patient. He honestly allows you to take your time in making your choice, he figures out the size of frame, the measurements that would look right on you specifically. He really leaves a lasting impression. The atmosphere of the office is a little like a Hawaiian bungalow, but I liked the uniqueness of it. I had an AMAZING experience at this office; I would recommend it to anyone looking for a new optometrist. I will definitely be returning to C & K for any eye care need I may have in the future. read more

First time customer and I have to say everyone I interacted with in that office was extremely pleasant, helpful and went out of their way to answer all of my questions. My appointment was right on time, a rarity nowadays and Betsy is the best. She performed the most thorough eye exam I have had. Now I know what other optometrist didn't do for me in the past. I highly recommend them. read more

I've been coming here for years the doctor is great. But the girl in the front by the name of Jackie is so rude. Whats going on how can such a well known office have such a rude person answer the phone and be so unhelpful. Oh well, sorry Dr. K but I'm going to have to look for another optical that will treat patients kinder, nicer and more helpful. read more

The doctor and the ambience in the office was great, up until my daughter who had been going to them for years ran out of heatlh insurance, I was in a new insurance and was adjusting to the new plan that they didn't accept in the mean while I was trying to make the adjustment so my daughter can continue with their service, I ask them to sell me a box of lense like they did every three months,mean while the new insurance will kick in, but the secretary there Jackie denied the sale because her prescription had expired (again a prescription that was given to her by the doctor there) . They instead told me that I had to pay $100.00 dollars for them to do the exam so my daughter can get her contact lens. I agree that people work for money, but where is the humanity to these people all they had to do was give her the much needed contact lens that she neededto be able to see and do her school work , and a month after she will be able to see the doctor there, I instead got a copy of the prescription and took it to another place and my daughter was able to buy her contacts. It's not about the $100.00 dollars this was a place that i trusted, that I thought cared for my daughters well being and that they were humanly enough to know that my whole family had been going there for years now even my friends that I myself reccomended to them and for just one month of wait they wouldn't help me out. It's feels auwful when you see that you child can't see and the only place that can help, Is the place where you truly believe that will do so, denies the help instead ask you for $100.00. I mean that's what the patient means to them, never mind all the years of service and a girl that they saw grow up to a beautiful young lady...WOW $100.00 DOLLARS (Is all she was to them)... read more

Dr K and the staff are great. Eye exams are extremely thorough. They take my VSP insurance. I've recommended them to co-workers and friends and without exception all now get their eye exams and glasses at C&K. I like going to a business where year after year I get the same excellent care from the same people. This is NOT a place where there is turnover of personnel every couple of months. These lovely people greet me by name when I come in and take very good care of my eyes. Eyewear selection is not overwhelming. The glasses on display here are handpicked for quality and are quite fashionable to boot. I know this because I have been to the chain eyeglass stores and they may have thousands of pairs of glasses, but none that ever felt were good enough to actually purchase. The latest pair of glasses that I purchased at C&K were the first ones I picked out.......if you want great eyecare and top quality glasses and accessories, go to C&K, you will not be disappointed. read more

Make sure that you receive a paper copy of your prescription immediately following your exam because this eye doctor and its office will do their best to make you order your contact lenses from them and pay twice as much. I made the mistake of not getting my prescription in hand when I left their office. I ordered my lenses a few times from them but got tired of overpaying for lenses that took just as long to receive if not longer than if I had ordered them online. Be aware that in the state of Florida, citing Florida Statue 484.012, your prescription for contact lenses is valid and required to be filled for a period of two years, not only one year. Please look up this Florida Statue online and see for yourself. I have ordered lenses online since my last contact lenses exam with C & K Eyecare over one year ago and have always had problems with their office refusing to acknowledge that my prescription is valid even though the Florida law states that it is. This is very unprofessional and their attempt to get me to pay for another eye exam when I do not need to have an exam yet. Being an office of Optometry, I think they should be aware that in the State of Florida the law states the consumer must receive a hard copy of their prescription and that it remains valid for a period of two years. When it's been two years since my last contact lens exam I will definitely not return to C & K Eyecare or recommend anyone to. read more

I had the WORST experience of my life at this office. I've been Dr. Koepecnki's patient for the last five years. I had the appointment yesterday at 6 pm for my annual check up. When I got there there was a HUGE dog by the door, inside the office that belongs to Dr. K's assistant James Black (who's also Dr. K's formal boyfriend). I have phobia to dogs, so I kindly asked him to move the dog. He was EXTREMELY!! RUDe and asked me to leave the office since that was a "private property". When I requested a copy of my medical records he refused to do so and threw me a piece of paper to me. Dr. Koepecnic was observing everything and he didn't do anything and allowed that to happened at his office. I felt very aggravated and stopped at the police office to report the incident. They said that since there was not crime involved they couldn't do anything but they did suggest me to report them to the American Medical Association what I'm about to do now. I still can't believe this happened to me when I was there to receive a medical service which I really needed. Looking for a new Eye Doctor and still shocked about what happened last night! Take your own conclusions regarding if you want to visit this office or not. Good luck!! read more