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LensCrafters

4.0 (106 reviews)
Closed 10:00 am - 8:00 pm
Updated 2 months ago

Services - LensCrafters

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

LensCrafters Photos

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Recommended Reviews - LensCrafters

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Reviews With Photos

Darilyn T.

By far the worst experience. Bought two pairs of glasses and was told that I would get two texts but to call the store if one text comes because sometimes both pairs of glasses will come. Received one text and called the store. Spoke to a guy name ERIC and he seriously was the rudest when I called. Said if I didn't get two texts they weren't here and hung up. That very same day I got my second text. Drove to the store and was told by Eric that there's only one pair of glasses at the store and then questioned if i really got a second text. Only one pair was there EVEN THOUGH HE SAID IF I GET TWO TEXTS BOTH WOULD BE THERE. And get this. HE SENT THE SECOND TEXT! As for his rudeness on the phone call all he could say was that he was busy. Well then don't answer the phone next time. All he did was give false information, admitted to sending the second text to me, said sorry about being rude cause he was busy. But all he seriously did was waste my time and gas! Tina the manager was about to fit me for the glasses that was there since I drove all the way to the store only to find out that they didn't install the nose pads that was ordered with the glasses. My experience seriously went from bad to worse. Spending over $700 on two pairs and this is what I get... so disappointed. Thank you Tina for trying to make this bad experience better even though at this point there was nothing you could do. Overall if you want your time wasted... I recommend you come here and speak to Eric.

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7 years ago

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Matthew W.

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5 years ago

Thanks so much Tina for straightening my very bent frames! Fast & friendly :) I'll stop wearing them during acro yoga

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10 years ago

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13 years ago

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7 years ago

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15 years ago

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8 years ago

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Page 2 of 3

Ask the Community - LensCrafters

Review Highlights - LensCrafters

Eric and Tina went above and beyond to explain our benefits and ways to select lenses that best fit our needs.

Mentioned in 10 reviews

Read more highlights

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Downtown Vision - (Dr. Chun and wife Mia)

Downtown Vision

4.9(90 reviews)
5.3 miDowntown
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So a few months ago my computer glasses that I need for work broke so I tried calling my eye doctor…read moreto make an appointment to get a new set...the eye doctor that I've been seeing for almost 20 years, but...his number was out of service so I'm assuming he's retired. I haven't gone to see him in close to 4 years so I have no idea. In the search for a new eye doctor that was near me Downtown Vision came up and with really good reviews. Being the holiday season they were busy so it took a month to be able to get an appointment on my day off but it was well worth the wait. Dr. Chun and his wife Mia are terrific! They're both extremely personable and I felt welcomed from the moment I stepped into their office. I ended up getting a pair of progressive bifocal glasses that I can use for work and close reading. I also had my regular distance lenses replaced on my older set and I couldn't be happier with both of them. I have no hesitation recommending them if you're in need of eye care.

I am so glad someone recommended Dr Chun!! It was a great start from the appointment scheduling -…read moretalking to his wife Mia. Dr Chun is so awesome - you know he is vested in your eye health. He even helped me in choosing the frame to match my face shape! I felt so comfortable throughout the entire appointment! I really encourage you to choose Dr Chun at Downtown Vision!!

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Downtown Vision - 700+ frames

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​James K. Miyasaka, O.D. - Miyasaka Optometry - "Dr. Jimmy" James K. Miyasaka, O.D. Comprehensive Eye Exams, Ocular Disease, Vision Therapy

​James K. Miyasaka, O.D. - Miyasaka Optometry

5.0(11 reviews)
0.8 miKaimuki

Dr. Jimmy loves and respects Veterans and Veterans love and respect Dr. Jimmy…read more Dr. Jimmy is focused on giving Veterans the best treatment available. If you're a Veteran (or anybody else) and need eye care, look no further than Dr. Jimmy.

I was in a bind. My regular eye doctor was out of town and I needed to find someone that could see…read moreme asap (same day). My eyes were red and inflamed and nothing I did helped overnight to stop the swelling. It literally went down south within 24 hours. I did a quick Yelp search for doctors around kaimuki. If not, I would have probably just tried urgent care. I stumbled about this Yelp page and noticed it was nearby and open late so I could hopefully get an appointment later in the day. Luckily for me - they took me as a new patient and I was squeezed in towards the end of the day. The office is on the second floor in the kaimuki plaza building across the two major municipal lots. They advised me to park in those lots - the meter one is actually cheaper than the one next to it. I then checked in, gave my Id and insurance card and answered a few questions on a iPad, then met with Dr. Richard M. He was very nice and patient for the first meeting. It went fairly fast and I was out of there within 30 minutes. My eye drops were sent to a nearby pharmacy and was ready to pick up when I got there. I did a follow up appointment today to see how my eye and face was doing and it is so much better than 2 days ago! I'm so lucky to have gotten a last minute appointment because I really don't think that my swollen eye and face would have healed on it's own if I didn't go.

Hawaii Vision Clinic

Hawaii Vision Clinic

4.4(56 reviews)
4.1 miAla Moana

Went here to see Dr. Ing on a referral. Located in the Nauru Tower overlooking the pool. Parking…read moreinside under cover, if full, parking available outside. Waiting for my appointment,beyond the normal wait time, but worth the wait. Dr. Ing took the time to diagnose the problem, didn't rush me out to see the next patient. Restrooms Located outside of his office.

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free…read moreconsultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location for the consultation. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picks up her phone so I left voice messages every time, yet NEVER calls me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.

Photos
Hawaii Vision Clinic
Hawaii Vision Clinic - Dr. and Mrs. Ing, Dr. and Mrs. Wong

Dr. and Mrs. Ing, Dr. and Mrs. Wong

Hawaii Vision Clinic - Owner Dr. William Wong Jr.

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Owner Dr. William Wong Jr.

LensCrafters - opticians - Updated May 2026

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