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The Eye Gallery - Ala Moana

4.4 (44 reviews)
Updated over 3 months ago

Services - The Eye Gallery - Ala Moana

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

The Eye Gallery - Ala Moana Photos

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The reply to my review did not address anything in my complaint, all it did was attempt to insult me by calling the review ridiculous. That does not change any of the facts presented in my review. The lettering in the serial number is not uniform, I did not receive a sticker with a barcode, a box or a certificate of authentication, and the glasses squeak like $5 sunglasses from the gas station. I brought the glasses back 5 business days after receiving them, and one of the employees said they called "corporate" who said I had to keep the glasses. Regardless of whether these are indeed authentic I am not satisfied with the purchase and I brought them in within the 5 days specified on the receipt, and still was not offered even an exchange. This is at best horrible customer service and at worst petty fraud. Please note the attached images. Look at the position of the square in the size guide and the Gs in the serial number.

Store front of the Eye Gallery

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1 year ago

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7 months ago

Stopped in to shop for frames & the associate said the store is closing at the end of the month.

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1 year ago

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3 years ago

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Calista Z.

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2 years ago

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Calista Z.

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3 years ago

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Calista Z.

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1 year ago

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2 years ago

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2 years ago

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Calista Z.

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3 years ago

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Hailey M.

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2 years ago

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1 year ago

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2 years ago

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Calista Z.

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2 years ago

Super happy with our glasses! Very professional and knowledgeable staff. Very happy with our eye exams, as well. Thank you!

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Calista Z.

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2 years ago

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Calista Z.

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2 years ago

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2 years ago

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2 years ago

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5 years ago

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7 years ago

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2 years ago

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2 years ago

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2 years ago

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6 years ago

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7 years ago

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5 years ago

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3 years ago

Aki is very helpful/ knowledgeable on all items. i have purchased a few pairs of glasses here.

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5 years ago

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7 years ago

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Kathie O.

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3 years ago

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5 years ago

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6 years ago

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7 years ago

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7 years ago

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Ask the Community - The Eye Gallery - Ala Moana

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Seoul Optical - Loving my new glasses!

Seoul Optical

4.9(119 reviews)
0.2 mi
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Someone sat on my glasses I bought in Japan from Jins and I was crushed. It was my only pair of…read moreprogressive lenses and my absolutely favorite. The temple hinge had cracked off the main frame part and I took my glasses to Costco optical, LensCrafters, Jins in California and they all couldn't fix it. Jins USA couldn't even fit my old lenses in any of their frames because Jins USA is completely different stock from Jins Japan. I took my broken frame to Paris Miki Ala Moana because they sell Japan frames but they were not helpful and couldn't help me. I know I'm not the first person this has happened to so I was disappointed I couldn't find anyone to fix my glasses. I just include this part so you can avoid all the trouble and just come here if you have a similar problem. SEOUL OPTICAL is on the 12th floor in the Pacific Guardian Tower, which is next to Walmart across Makaloa. They open at 9am. It's not facing the street or in a shopping center so you have to go looking for it. Kenny is the optician and speaks both Korean and English and was extremely helpful and told me he can't fix the broken temple hinge but he did have some frames that would fit my lenses! He immediately showed me a few frames and I was out of there in 10 minutes with my new glasses. My new frames are made in Korea, they are even lighter than my Japan frames, and the nosepads are not the clear silicone ones that turn green after a while, they are silver and so cool. My frames were $150 which is a great price compared to Costco/Lenscrafters and because they are made in Asia, fit my face better than any American brand frames I own. Even if you're not Asian, I highly recommend this place for your optical needs, he does carry US name brand frames too, but the frames made in Asia are far superior and cheaper than a trip to Japan/Korea.

Excellent service! Great selection of frames my son was able to find a great pair at a wonderful…read moreprice. They were able to get his glasses with special lenses in about a couple of days and took time to fit them on this face. Seoul Optical was patient and understanding of our needs. Will be coming back for sure. Thank you!!

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Seoul Optical - Pretty sure they've now got TWO 'cutting machines' so they can be cutting two customers' glasses at once.

Pretty sure they've now got TWO 'cutting machines' so they can be cutting two customers' glasses at once.

Seoul Optical - The second pair I got after I got puppies that really liked my first pair

The second pair I got after I got puppies that really liked my first pair

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Downtown Vision - (Dr. Chun and wife Mia)

Downtown Vision

4.9(90 reviews)
1.7 miDowntown
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So a few months ago my computer glasses that I need for work broke so I tried calling my eye doctor…read moreto make an appointment to get a new set...the eye doctor that I've been seeing for almost 20 years, but...his number was out of service so I'm assuming he's retired. I haven't gone to see him in close to 4 years so I have no idea. In the search for a new eye doctor that was near me Downtown Vision came up and with really good reviews. Being the holiday season they were busy so it took a month to be able to get an appointment on my day off but it was well worth the wait. Dr. Chun and his wife Mia are terrific! They're both extremely personable and I felt welcomed from the moment I stepped into their office. I ended up getting a pair of progressive bifocal glasses that I can use for work and close reading. I also had my regular distance lenses replaced on my older set and I couldn't be happier with both of them. I have no hesitation recommending them if you're in need of eye care.

I am so glad someone recommended Dr Chun!! It was a great start from the appointment scheduling -…read moretalking to his wife Mia. Dr Chun is so awesome - you know he is vested in your eye health. He even helped me in choosing the frame to match my face shape! I felt so comfortable throughout the entire appointment! I really encourage you to choose Dr Chun at Downtown Vision!!

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Downtown Vision - 700+ frames

700+ frames

Downtown Vision - Storefront on queen street

Storefront on queen street

Downtown Vision - Parking Garage:  Turn up Alakea

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Parking Garage: Turn up Alakea

Mid Pacific Eyecare - Reception Area

Mid Pacific Eyecare

4.3(6 reviews)
9.7 mi

Took my 82 year old dad here for an eye appointment and also had an appointment myself and I was…read morereally impressed with the staff and Dr Cherilyn Lai. They have this cool retina scanner that you can pay extra for to get a better map of it, seemed pretty nifty! Dr Lai was very helpful and patient with any questions I had and everyone was really professional and nice with us. Their COVID practices seemed good too. Would highly recommend this place and intend to go here regularly for our yearly checkup! Oh one other thing, I have a weird issue with the drops that dilate your pupils. In the past when i got them I would be dilated and spacey looking for 48 hours. I told Dr Lai this and she used much weaker drops and it helped a lot! My appointment was at 10am and by 10pm my eyes were almost back to normal which is a huge improvement from other times. Thanks!!

Very disappointed today. I had been seeing one of the doctors here (soon to retire) who merged his…read morepractice with their so that his patients would continue to get good care. Been seeing him for many, many years and was always highly pleased. Went in today for my annual eye exam and I needed new glasses. AFTER everything is done, the staff presents me with a bill for over $800 (apparently they no longer take Medicare and/or my Advantage plan)!!! I went straight home and called my Advantage provider. Then went back to the Optometrist's office -- had them cancel my credit card charge for the $800+ and just give me the prescription for the glasses I need. For some reason, they still wanted to charge me $100.......... Went to another Optometrist a couple of miles away, ordered my new glasses (which will be here in 1/2 the time as MidPacificEyecare) and it is ONLY costing me about $125........what a rip off!!!!

Photos
Mid Pacific Eyecare - Selection of Oakleys with sunglass and ophthalmic frames

Selection of Oakleys with sunglass and ophthalmic frames

Mid Pacific Eyecare
Mid Pacific Eyecare - Our BEBE display updated monthly with new styles!

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Our BEBE display updated monthly with new styles!

The Eye Gallery - Ala Moana - opticians - Updated May 2026

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