I've been seeing Dr Jones for a couple years now, and every visit reinforces why I keep coming…read moreback. As someone in healthcare myself, I can recognize quality care when I see it. What stands out is how he approaches routine eye exams. He doesn't rush through them. He takes his time, listens to what's actually bothering you, takes detailed notes, and has genuine conversations about your eyes and your concerns. Compared to other optometrists I've seen, it's night and day. He also takes care of my family. That says something about who I trust with the people I love. The office is clean and in a great location. Only real gripe is the parking situation in the building, but that's on the landlord, not him. I'm willing to put up with it to see someone like this. He deserves to do well and I hope he stays in this location. Looking forward to seeing him next year.

Dr Jones is such a good doctor! I recently moved to Kakaako so my doctor in Hawaii Kai was great…read moretoo but moving into town made getting to Hawaii Kai difficult. Dr. Jones was recommended to me and I've been very happy with the service I've received. His staff is very kind and nice too. Anyway Dr Jones helped me deal with losing sight in one eye with his kindness and concern for me! I would recommend him if you need a change or an eye doctor !

So a few months ago my computer glasses that I need for work broke so I tried calling my eye doctor…read moreto make an appointment to get a new set...the eye doctor that I've been seeing for almost 20 years, but...his number was out of service so I'm assuming he's retired. I haven't gone to see him in close to 4 years so I have no idea. In the search for a new eye doctor that was near me Downtown Vision came up and with really good reviews. Being the holiday season they were busy so it took a month to be able to get an appointment on my day off but it was well worth the wait. Dr. Chun and his wife Mia are terrific! They're both extremely personable and I felt welcomed from the moment I stepped into their office. I ended up getting a pair of progressive bifocal glasses that I can use for work and close reading. I also had my regular distance lenses replaced on my older set and I couldn't be happier with both of them. I have no hesitation recommending them if you're in need of eye care.

I am so glad someone recommended Dr Chun!! It was a great start from the appointment scheduling -…read moretalking to his wife Mia. Dr Chun is so awesome - you know he is vested in your eye health. He even helped me in choosing the frame to match my face shape! I felt so comfortable throughout the entire appointment! I really encourage you to choose Dr Chun at Downtown Vision!!

From start to finish it was a great experience! Living away from Oahu for the time being, my family…read moreand I fly in to get all of our appointments done before heading out overseas again. It's nice to find somewhere that understands our families unique situation and is able to accommodate us on short notice. The eye exam was thorough yet quick! There were tons of glasses to choose from within our coverage limits. They even went the extra mile to help my son learn how to put contacts in. I truly appreciated everyone and can't recommend Dr Iida and her team enough! Thank you all!

Been looking for a good optometrist and Makana Vision is female owned! The staff are very friendly,…read morepersonable and helpful. The renovated office is modern and clean, it's a beautiful office space they really did an amazing job transforming it to what it is now (you can see what the office looked like before/after renovation on their IG page). Comfortable seating/waiting area, and I love the pink theme around the office! Dr. Iida is professional and does an amazing job tending to your appointment in a timely manner while still being personable and interactive. She's knowledgable, thorough and experienced at what she does, making you feel you're in good hands. Parking available under the office building. The staff will give you a sticker to validate your parking for 1 hour free. 10/10 recommend! Would love to see them get more exposure and more clients!!

Dr. Poon was very thorough during my routine eye exam, and her assistants are also friendly. With…read moretheir help, I was able to reselect my frames in a seamless process! Large selection of glasses too. So glad I switched over to Dream Vision Eye Care! The only minor caveat is that they have you browse their glasses selection after dilating your eyes, which made it a bit difficult to choose properly. My advice is to come in earlier to browse, or come back another day as parking is free/validated. Thank you!

New Job= new insurance/new doctors. So happy that I found this place! I found out that VSP…read moreinsurance is very good. Dr Poon and Maria are amazing! I usually dread picking out new glasses. I always feel sorry for whoever has to help me. It usually takes me 45-60 minutes. I tend to get the same style. I know what I like. I warned Maria that I take a long time to find one, but also showed her my two glasses that I currently wear. I was pleasantly surprised that she was able to bring me 8 -10 similar styles. I was shocked that I found one that I liked within 15 minutes. Maria is very good! Dr Poon found a retinal hole/tear on my eye. I am going to Pali Momi right now to laser repair it. I will go back for contact lenses as well.

Where is the 6th star?…read more Dr. Saito's office is located at the Hale Pawa'a building on Beretania. Fairly new building. His office overlooks the beautiful city lines of Makiki and the mountains. This, while you browse his wide variety of premium frames or, if you choose, conveniently watch TV in the brightly lit waiting area. It's clean. Dr. Saito is very clean. Front desk, waiting area, ALL machines are clean. Did I mention the front desk? ALL of them came from hospitality. Friendly, helpful, and kind. Have a question? They'll answer it, and if they don't have an answer, they'll help to get it. My family and I have been seeing Dr. Saito since his previous location. He's personable and makes everyone in our family feel welcomed and cared for. He has a knack for kids and treats us adults like his old friends. We all feel comfortable seeing him and enjoy visiting his office (never a drag). He always stays up to date with the latest technology to help care for our eyes. He is patient and always willing to answer any questions you may have. We definitely recommend Dr. Saito!

Very kind, experienced and talented. Staff is fabulous too! Excellent selection of eyeglasses at…read moredifferent price ranges. Quality eye exam by caring Doctor. Have confidence in his work and opinions.

Dr. Jimmy loves and respects Veterans and Veterans love and respect Dr. Jimmy…read more Dr. Jimmy is focused on giving Veterans the best treatment available. If you're a Veteran (or anybody else) and need eye care, look no further than Dr. Jimmy.

I was in a bind. My regular eye doctor was out of town and I needed to find someone that could see…read moreme asap (same day). My eyes were red and inflamed and nothing I did helped overnight to stop the swelling. It literally went down south within 24 hours. I did a quick Yelp search for doctors around kaimuki. If not, I would have probably just tried urgent care. I stumbled about this Yelp page and noticed it was nearby and open late so I could hopefully get an appointment later in the day. Luckily for me - they took me as a new patient and I was squeezed in towards the end of the day. The office is on the second floor in the kaimuki plaza building across the two major municipal lots. They advised me to park in those lots - the meter one is actually cheaper than the one next to it. I then checked in, gave my Id and insurance card and answered a few questions on a iPad, then met with Dr. Richard M. He was very nice and patient for the first meeting. It went fairly fast and I was out of there within 30 minutes. My eye drops were sent to a nearby pharmacy and was ready to pick up when I got there. I did a follow up appointment today to see how my eye and face was doing and it is so much better than 2 days ago! I'm so lucky to have gotten a last minute appointment because I really don't think that my swollen eye and face would have healed on it's own if I didn't go.

I have many issues with my eyes: cataract surgery on both eyes. I have corneal issue as well.. Dr…read more Jeff Wong has been my eye doctor/surgeon for many years he is professional, efficient, and an excellent doctor. He listens to his patients when they have questions or concerns. I have just had a follow up laser procedure, which is quite common. All went great. I would highly recommend this practice, including their optometry department for your eye care needs. They are the best!

Hi I love my doc, Dr. Bossert , but I'm really upset that this office switched to nearly only TEXT…read morefor appointments. The process literally has me in tears at first. I was shocked. This is just cruel to their patients. My husband had a detached retina and Dr. Bossert saved him. Now he could never get in to see her. Apparently they just switched in March 2026. FINALLY and thankfully I got someone on the phone and she helped me. I was VERY grateful but I really hope this text thing isn't a trend for the future for all doc offices. I still would recommend them because their doctors are top notch. But the appointment system is really impossible right now. Hope it can change.

Doctor is rude and unprofessional, would not recommend. My first and last visit. Find somewhere…read moreelse to go.

You might think that going to Costco for something as important as an eye exam is crazy. You would…read morebe wrong. I hadn't had an eye exam in a long time. It was incredibly easy to set up an appointment. Dr. Ron Wilkelman was extremely personable, and he was clearly very professional. As a pilot and lighting designer, it's particularly important to have good eye care. This was an extremely easy and very quick process. I immediately selected 3 pairs of glasses to replace the ones I've had for longer than I should have. The entire staff at Costco Optical was fantastic. Not for nothing, but the total cost of the 3 pairs was only 1/3rd of what it cost me at LensCrafters in 2021. And my insurance paid for the exam and $300 worth of the classes. So my out-of-pocket cost was only $227. That is amazing if you compare it to what I shelled out 5 years ago at LensCrafters. I won't be doing that again!

The eye exam I had here was good. The woman was very professional and patient. I appreciated the…read moretests and how they gave me uv protective eye covers after. The price of the glasses are high. The price shown doesn't include the prescription--just the frame. The store is clean and the service friendly, but I can't say the price is reasonable.

Stopped in to shop for frames & the associate said the store is closing at the end of the month.read more

Re: Dr. Ing: Poor quality of care, misdiagnosis of condition, and unnecessary testing. Plus poor…read morebeside manner for a doctor. I'll be submitting a complaint to the board. This doctor is unfit to continue practice.

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free…read moreconsultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location for the consultation. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picks up her phone so I left voice messages every time, yet NEVER calls me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.