I got new lenses from them and nobody discussed getting a warranty. So I called and they said you…read morecan only get it at the time of purchase. Someone didn't do their job and I get screwed if something happens to my new lenses. Since when are lenses not backed by a warranty.

Hello, I went there to get my first glasses ever at 46. I work on computers and was having some…read moretrouble with smaller fonts on the monitors. I went there for glasses and was not really questioned on how I would use them. I facilitate in person meetings weekly from a computer to participants in a large room. I need to glasses to work for reading the computer then needed to be able to see and address the room. The glasses they made for me were only for reading. So, when looking at the room everything was blurry. When I made them aware of the issue they told me that I would have to pay another $300 to get new lenses that would work for both. This was after already paying $300 + after my insurance. This is what I needed for them onset, but feel like they just ordered what they wanted without asking me. Since this was my first pair of glasses I didn't know what to ask for but made them aware I never wore glasses before. Now, I am constantly taking them off and on during this huge part of my job and what I needed the glasses for.

My husband and I were able to get convenient Saturday appointments together. Dr. Tabeling was very…read morethorough and informative. Eye exam was excellent and we were told about any additional charges upfront and chose not to have our eyes dilated and chose the other testing instead. Our bill was explained to us at checkout as well as the contact lens provider refund options. The office staff was very helpful when I couldn't get my documents scanned at home clearly for the refund and emailed me everything I needed. Thank you!!!!

Dr. Tabeling is super kind, and great at what he does. I appreciate when a doctor can give it to me…read morestraight, in a common person language I can understand. The desk staff here are also super sweet. They have always been very friendly and inviting when I come in. The have a wide variety of glasses frames such as Ralph Lauren, Oakley, Nike, Versace, Ray Ban, Columbia, etc. There were also some non designer brands to choose from. They ranged in price from $150-$300 for frames. They offer a 30% to those who don't have vision insurance. It's super easy to book an appointment online or by phone. Every time I've called they've always had openings for the day-of or the next day. I've been with them for several years now after having a negative experience with several other eye drs around, and would highly recommend them!

Absolutely no help after 30 days unless you buy the Warranty, which in itself is another deceptive…read morepractice loaded with stipulations, Fees & Co-Pays and VERY limited. That sound you hear after your Credit Card is processed is the door closing on your ability to get any service from this manager..Good luck getting anything without that Warranty! It is just another way to extract more money because of their poor quality Glasses processing. NEVER AGAIN!! Went to a mom & pop store on Turkeyfoot & EXCELLENT SERVICE, NO HIDDEN FEES OR SNEAKY UPCHARGES!! Support small businesses not Corporate Cons!

Today made everything perfect everyone was friendly and professional…read more I had some communication failures in the past, but all of this has been corrected.

So this is the 4th Costco location my fiancée and I visited the past couple of months. We are new…read moremembers and already love it. My friends rave about this location and I can see why! We definitely saved the best for last. This Costco has a liquor store separated from the main building. It's on the front entrance to the left. So many great deals! We ended up getting tequila, scotch whiskey, red blend wine, and bourbon. All at a great price! The main store is the same set up like the others but this has more to offer. Better selection for electronics, home, furniture and appliances. They offer more samples, more variety of products and clothes. They have a pharmacy, tires, home remodeling, optical and hearing center. Also their food court is always solid. My fiancée and I always have lunch whenever we pay them a visit. We spent a couple of hours and purchased some great deals. What a great experience! I would say this and West Chester locations are my favorite by far.

This is officially my favorite Costco location in the greater Cincinnati area. The staff are all…read morevery friendly and helpful, the selection is exactly what you would expect, the prices are always good, AND there's a liquor store attached to this one. I was amazed by the prices and massive selection in the liquor store too. How many places can you get a 1 liter bottle of top shelf reposado tequila for $13? You simply cannot beat that price. We're definitely coming back here to restock our libations.

I am visiting them today for the first time, I hope that all goes and it did go pretty well!read more

Fast service and good pricing. Eye health is important and everyone in the office was professional.read more

If I could give them a negative rating, I would! After waiting nearly 2 weeks for a new pair of…read moreglasses, I finally received a text at 3:01 PM saying they're ready. The envelope containing my receipt had a QR code on it and when I scanned it and entered the store # and payment #, the website also said the glasses were indeed READY! When I got there and showed the young lady my receipt, she dug around a couple of drawers and then said they must have "just shipped". HELLO!!!!! I got a text saying the glasses are READY and I verified this on their website!!!!! Bunch of worthless, incompetent buffoons!!!!!! But don't take my word for it! Check out these screenshots...

Called this place on the advise of my vision insurance provider looking for a specific brand of…read moreglasses for my son. I was told: " yes! We have that brand and model in stock!" So I loaded up the son, my insurance info and his prescription (eye exam happened someplace else). We arrived at the store, all my personal and insurance information was taken and then they told us: "oh, we don't carry that brand and never have". This happen literally 60 minutes after I called!! After relaying the information I told on the phone to the young man helping me, another person, a female, with the EXACT same voice as the person I talked to on the phone spoke up and implied I was lying! Then immediately tried to talk us into something that my son didn't want. Guys, here is some advice when dealing with customers: DO NOT LIE!!!! ANF DO NOT TELL OUR CUSTOMERS THAT THEY ARE LYING!! It's real simple to tell the truth. Also once it's found out you can't tell a truth if you lives depended on it don't expect me to buy something from you!! Despite VisonWorks being the "preferred provider" for my insurance plan I'd honestly rather be blind than deal with you guys again. Can not recommend this place and I'd advise you to shop elsewhere. Anywhere other than this place.

I love the scan and go. No waiting in line to check out. You can find some good bargains if you…read moreshop right. I love buying in bulk to save money .

I had to deal with T-Mobile this time so it's always a headache getting a phone transferred. The…read morestore itself I did find many good values. But four pair of Hurley shorts for my husband for under $20 each as well as two shirts. I think they were $12 each i'm not sure I'll ever get used to not having bags provided, but I do like their skin as you go service so you don't have to wait in the line. One complaint I do have is the parking lot is a mess and you can never find a place to park no matter what day or what time you go.

I have been to other doctors, but I truly felt that Dr. G listened to me and thought of more than…read morejust aligning my spine. She discusses nutrition and exercise as well. Such a thorough series of visits!