DO NOT GO HERE!!! LISTEN TO THE REVIEWS!!! I WISH I DID!!! I scheduled my appointment a week and a half in advance. I gave the lady my medical card and told her I have VPS as well but they do not provide cards. I have the digital copy on my phone. She said that was ok. I get here only to be told VPS is out of network but my medical would be in network. I'm sorry, so my in network medical will be triple the cost than what my in network VPS would be? IM SO P!$$ED!!!!! I waited almost 2 weeks without glasses with constant headaches only to have to go through this because someone was too lazy to do their job!!!!! DO NOT GO HERE, FOR THE LOVE OF GOD!!!!! read more

Another OMG moment with a business that has no right to be in business at all. They survive by having people going to them because of insurance company participation and proximity. So aside from lacking any organizational skills beyond pointing to where to go, no help really with picking out frames ("you see what we have doncha" responses), and in the unlikely event of finding something you like, has no ability to process the purchase to tell you what your insurance will cover and even if you wanted to pay, an ability to pay and get your glasses ordered. When I think of the thousands of people unemployed, please oh please take them as well. They are useless! read more

So now that my days of wearing contacts has been pretty much kiboshed, I needed to get a pair of prescription sunglasses. Since this particular location is attached to my eye doctor's office, I figured this would be the easiest of options. There is a huge selection of frames and the staff (well, most of them) seem to have some comprehension of sunglasses. Since they were running a special of 50% off frames, I figured I would give it a try. I finally picked out a pair and then practically had to chase someone down so I could start getting them made. Their sales tactic works like this: once they know they have to you sold on a pair of glasses, they quickly move to the next soul walking through the door to sell them. While you traverse the frames, it is clear that as the customer, your responsibility is to find someone to throw money at them. Grrrrr! So I picked out a pair of Ray Bans and started the check-out procedure. I will give them credit that they did several calculations as to what would yield me the "cheapest" out-of-pocket cost to me since insurance would only pick up so much. Really, that is the only shining moment. An hour and a half later, I come back to pick them up. I bought a pair of tortoise shell glasses with the amber lenses. When I picked them up, the lenses were practically yellow and one could see through the lenses right to my eyes. They looked like something straight out of the 80s. All I needed was a pair of acid washed jeans to go with them. When I asked why they were so "light", all I got was, "Well, that's the way they are." It would have been REALLY nice to know that before I spent a decent chunk of change on them. Two days went by and I finally had enough of them. Fortunately, LensCrafters has a really good return policy and I was able to pick out a new pair, with a new lens, and even try on a "sample" with the prescription lenses. Bottom line: it took a lot of aggravation, a lot of back-and-forth, and a lot of money to get what I wanted with a lot of subpar customer service. Consider this as a disclaimer. If I were to do it again, I would have bought the frames from LensCrafters just based on their selection and work with an independent lens shop to have the lenses made for what I needed. read more

Staff Tim, extremely helpful the first time and even though we did not purchase from this store. He was more than happy to help. He was friendly, helpful and everything ud expect from good customer service. I think ill return to get glasses from this store in the future. Just to get his help read more

I will say this rating is not for this store in particular, it is for the Lens Crafters customer service platforms during this time. I placed an in store order in 3/14/20 for new glasses for not me and my son. I understand the store closing was beyond all of our controls, but there has to be some type of service to customers that paid for a product. My son received his glasses, they were shipped. Mine were not. So I called the store and the message said call customer service, so I did. I stayed on hold for almost an hour (2 times), and even tried to wait in queue online to "speak" to someone. Well that left a lot to be desired. They were not able to (or willing) to help and told me to contact the store. Well that sent me right back to square one. The store is still closed and I still don't have my glasses. I can obviously wait for the glasses, my check cern was that one pair shipped and the other didn't. I just want to make sure the package was not stolen or misdelivered and I can't even get that information. As a customer, I think better service should be provided. read more

I don't think this Lenscrafters, located in the South Shore Plaza is as bad as some of the reviews make it out to be, but it certainly could use a bit of improvement. The Good: First, this Lenscrafters has an exceptionally good selection of frames; many brand names, and a wide and diverse amount of frames offered. One of the best selections I've encountered in my experience. I found a set of frames which fit me perfectly. Second, this Lenscrafters does an excellent job cutting the lenses to fit the frames. Other business I've frequented do a somewhat sloppy job of cutting the lenses that do not allow for the frames to properly enclose around the lens which ultimately results in a slight gap where the screws tie down - if you know what I mean. But not this Lenscrafters - they make the lenses fit the frame like a glove. Perfect! Third, optical alignment, which accounts for how your eyes look out of the lenses. Lenscrafters offers a new type of computer program (whatever you want to call it!) for aligning vision within the lenses. Wow - what a difference I've noticed. Very clear, crisp viewing and comfortable on the eyes as everything is aligned perfectly. Eyes are not as tired anymore. This, in-and-of-itself, is a worthy reason for trying Lenscrafters. Fourth, the pricing, is reasonable. Between health insurance, coupons, and Lenscrafters own sales, it is possible to inexpensively price a pair of prescription lenses & frames. And the Not so Great: First, overall quality of the lenses. I've found that the polycarbonate lenses do scratch easily and the anti-protective coating wears down after a while. I strongly recommend purchasing the warranty offered by Lenscrafters. I've had lenses replaced before, and if within the warranty period ordering replacement lenses is easy and hassle free. Second, the staff, which - as someone else aptly noted - could also be found scooping ice cream in the mall food court is relatively young and tends to rush though servicing customers. The staff does an okay job, yet seems somewhat disinterested and ultimately concerned about moving onto the next client. My advice, don't go on the weekend if you want a bit of extra attention. Try a weekday when the mall is less crowded and the staff can spend a bit of extra time with you. read more

Kudos for the great workmanship, finishing you get here on your prescription eye lenses. I went to the other lenscrafters location in dedham for my prescription glasses and the finish was far worse than the worst! They remade it for me, it still didn't change a thing, there was a huge gap between the frame's corner and the lens. I thought I'd come here and give it a shot. The manager was very approachable, cool. He said he'd ask his technician to remake the lens for me so it would fit my premium frame. And they did!! I am more than happy with my new prescription glasses now. Special mention to the manager here and the technician at this location who knows his job well. read more

Great doctor, terrible staff! The front desk is the absolute rudest people ever. They make no effort to even look at you never mind being friendly no matter how nice you are. I've been there at least 3 times and every time it's the same. Lighten UP people!!! read more

Went in to buy 2 pairs of Glasses, waited about 10 minutes to have someone greet me, took my information and then went to another customer, sat with another person from lens crafters and when i asked when we were going to get started, told original person was the only one who can fit me as he is the optician. I WILL NEVER GO BACK TO LENSCRAFTERS AGAIN For a company when is high priced to begin with, they do not have to treat me rudely by dropping me for another customer read more

They messed up the first glasses of my little girl and she will remember it for a long time. They are disorganized, overpriced and not polite. read more

WATCH OUT FOLKS! Sent my daughter there for a contact exam as they had times available. Been going to Pearl for 20 years but were up against a time frame. These people tried to pull off a scam that the Contact Lens "fitting" is in addition to a Contact Lens "exam". We have full vision insurance with minimal copays. They were trying to charge an additional $120 out of pocket not covered by insurance for the "fitting". Think about it, you go for a Contact Exam and it essentially means nothing as you can't get a prescription without the fitting which in their world isn't covered by insurance. Complete scam. Can't imagine how many people have fallen for this. Have both my wife and I in addition to our 5 children in contacts. As mentioned been going to Pearl for years. When you get the exam that is covered with a copay it includes the fitting and you are good to go. read more

Great service and huge selection of most designer brands of glasses. Conveniently located in the mall on the second floor.

Audrey is impolite and rude. I don't know if she was having a bad day or had a lot to handle.But her attitude needs to be adjusted. (She knows her stuff although her direct is awful) She was not welcoming at all. You guys are only receiving a 3star because Lauren and Victoria weas helpful and very patient. And Vu was fantastic and knows his stuff. read more

Awesome experience with Dr. Arsenault at Braintree Eye Associates! He is charismatic, has good bedside manner and made my visit quick

Bought glasses here 5 months ago. Just brought them in and asked if they could fix them because the nose pad broke off. The guy flat out said no because I didn't buy the protection plan. Said there was nothing they could do. I went downstairs to Cohen's and they bent over backward to help me and I have never spent a dime there before. Kai was great. I highly recommend taking your business there instead. read more

My boyfriend had a work related accident and his work sent him here. He couldn't even open his eyes and they treated him as he had an annual check up appointment! Took their sweet time on calling him and kicked me out because i didn't have an appointment. I needed to be there in case he had to form paperwork because he COULD NOT SEE AT ALL! These people are legit the worse they will not care of you have an emergency we should have gone to the ER. read more

They don't honor their own coupons. Very rude and condescending to customers. Thank God there is Warby Parker...no need to put up with this type of attitude. read more

AVOID! Terrible costumer service. Rude and unprofessional staff. Go to LensCrafters at Macy's instead, much nicer and professional staff!

This place is painfully understaffed. To make it worse some that are working there don't know how to deal with a busy location. We had an appointment at 11:50 for an eye exam and did not get seen until 12:35. After that time we waited 30 minutes to be sized for the frames as there was only one gentleman doing that job. We came back an hour later to pick up the glasses and most of the staff was one lunch break. One girl was doing the pick-ups/sizing checks. The glasses were put on the desk and we were told "She will be with you in one minute". We waited 15 minutes for her to be done with the woman before us. When it was finally our turn, another customer walked into the store looking for help. Even though we were sitting there WAITING she helped the woman who JUST walked in. We continued sitting there for 10 more minutes before we grabbed the glasses and walked out without the final fitting. If you want to waste 3 hours of your day because of under staffing and inefficient workers then stop on by! If you value your time and want your place in line respected, go elsewhere. read more

This lens crafters simply needs more employees. I did get the glasses i wanted but the problem was it took forever to be rung up. It also took forever for them to simply print a recipt. The ipads and registar are old and it hinders the checking out process. How is this acceptable? When i went to pick up my glasses it took 20 minutes to check out... im not impressed. Overall the glasses are great but this store needs to really work on providing better service read more

I've been to this Lenscrafters (note - its redesigned its store) twice, when in need of new glasses. The first trip was mediocre - I found my own glasses, and was ignored until I hunted down an employee with my credit card in hand. The second trip was legendary for bad service. I had just broken my glasses, and needed a new pair desperately. I went after work, in desperate need of something to help me see. I was ignored, but I didn't mind since I don't want help picking glasses. I found the ones I wanted, and brought them to a bored looking sales person. I gave them to her, and said I wanted them. She seemed a bit stumped, and took a few times of rewording to get across that I wanted to purchase that style of glasses. She commented on their attractive design, which I then mentioned that I had the same style, just in a different color. She asked what color, I told her, and she didn't believe me. I explained that it was from about two years prior, and had thus presumably been discontinued. She still did not believe me. I didn't see how it mattered, but when someone tells me they don't believe what I say, its annoying. So I pull out my broken pair, and show her. She grabs them (um, I didn't give them to you) and exclaims on how nice they are. She really seems to like the color scheme, and says that she likes the colors over the new one I picked out. Thanks, seeing how I agree, hence why I had those glasses instead of the newer and less appealing colors. She then leaves to show her coworkers, who are also interested. I was in disbelief. Now, it was about 8 pm, and the mall closes at 10 pm. There is a big sign for 1 hour service, which I hoped I could get. When asked when I wanted to pick them up, I asked if the 1 hour service would be possible. I was given a blank stare. She asked, "Like, in one hour?" No, I want one hour service in three hours. She did say that it was possible in an hour, so I accepted that. I pay, and pass the time walking the mall. I come back exactly an hour later (I clocked it, left at 8:21, back at 9:21) and no one is to be found in the store. I wait a few minutes, and the sales person comes out, and sits down at a computer and does whatever she needs to do on it, completely ignoring me. I go up to her, and she asks, "Can I help you?" Um. I walked around the mall, so I know it wasn't busy. Not sure how she didn't know who I was. In any case, I ask if my glasses have arrived back. She asks which glasses they were. So I tell her what style they were, and she needs my receipt since she can't remember. Whatever, but really? She goes out back, comes back a few minutes later, and tells me they won't be ready until the next day. I try to explain that I opted for one hour service - to which she counters that the guy who normally does that had to be somewhere that night and left early. Okay - stuff happens, but she also said that he left at about 6. How did she not know the service wasn't available until the end of that night? In any case, I leave to come back the next day. They are ready, and when they hand them to me after cleaning, they invite me to try them on. I do quickly, to check that they are the proper prescription, and when I take them off the sales person asks if I like them. I say that they are fine. She then probes more, asking if I really like them, or am just saying that. I am annoyed, so I say, "Well, I preferred my old pair, but they broke and aren't sold anymore, but these are okay." So she then comes around, and brings me to a display with several styles, saying to try them on. I don't see why, since I have my new pair, and I picked them out from the whole selection, so why would I want to go through that again the very next day? I tell her that I am all set, and she doesn't seem to accept it - she grabs a pair that she thinks will look good, and hands them to me. I say no thank you, don't take them, and start to leave. I hear her mutter something under her breath as I leave, but I don't care enough to stop. Interestingly enough - my coworker had equally bad service, but thats not my story to tell. read more

i have this thing where i try not to write reviews mad so, i've waited a bit to write this one, risking my "first to review" ribbon. and, with that . . . . i have been a customer here for about 3 years and bought a couple of pairs of glasses from this location and others. i never really comparison-shopped, so i just assumed my glasses would cost about $500.00 (with a coupon for 50% off the lenses) for the rest of my life and that's why i wouldn't get new glasses very frequently. my problem: on my last pair of glasses i got the transitions lenses, as i usually do, with all the coatings - glare, scratch, kryptonite, whatever. about 13 or 14 months later, the coatings started peeling off so i brought them back. i was told i was about 1 month outside of the warranty period, so the best they could do was re-do the lenses for 50% off - about $300.00. so, i shopped around. NO ONE else quoted me above $200.00, no one. everyone else told me the coating was defective and they should have been returned, unless i worked in a chemical lab (which i don't). suffice it to say, i didn't get my lenses replaced there. in fact, i had the lenses replaced AND bought a pair of sunglasses for LESS than lenscrafters quoted me. on the plus - they are conveniently located in the south shore plaza; the store is very nice, having recently been remodeled; the staff is attentive, helpful and knowledgeable and their selection of frames is hard to find in any other store. i also try not to put in the "someone i know" stuff in my reviews, but here it is. someone i know has a very complex prescription. first, they put in the lenses off-axis (i.e., the center of the lens was not in the center of the frame, so it was a bit like looking through the edge of a magnifying glass). they fixed it. no problem. the new lenses they put in "imploded." seriously, imploded. they just started cracking from the outside in because, again, they were not put in correctly. again, they fixed it. no charge, no problem. since this didn't happen to me, it's not factored into my rating, but it does factor into whether or not i would go back there. just sayin. read more

Some really great staff....and some not really great staff. I had a good experience picking out my glasses and then a not so great experience picking them up and trying to get them to fit properly. One of the biggest annoyances was that they entered my email address incorrectly in the system and I never got a notification that my glasses were ready. I called a month later and they said my new glasses had been ready for a month. They had my phone number. I don't know why they wouldn't have just called...or looked to see that my last name is in my email address and that it was spelled wrong. I'd go back here in a pinch, but it is not my go to place. read more

I understand Lenscrafters is a corporate entity. I understand that the mall they're in is fairly upscale. I understand that I, coming directly from work, looked less-than-desirable in their pristine glasses area-- But the treatment I received was abysmal. The older woman who waited on me seemed distracted and like she wanted to be somewhere else. I was treated with distance and discourtesy. I understand the store was having some technical difficulties with their computers, too, which was fine...but the true trouble came when it was time to get my lenses. I've used Lenscrafters a few times before. Twice, I think. Once in Hyannis and another time in Peabody. Both locations were helpful and by far much less...expensive and trying. I understand also that by using new insurance, some things were, of course, going to change. But never did I expect to be greeted with a fee of close to $300 for my prescription. With transitions, but still--even without, the bill still came down to a whopping $200--BOTH WITH INSURANCE. I need these to see, so that really wouldn't do. I tried to come up with another option. When asking the associate whether or not there were options for a payment plan, she blandly stated, "well, you could open a Lenscrafters card with us...but I don't think they'll let you without purchasing frames." And offered me literally nothing else. I didn't have $300 to just blow on a slight change in prescription lenses despite my own being scratched from about a year and a half's usage. I was angry; upset. But the associate offered me no further solution (not even sympathy!), simply staring at me until I felt so uncomfortable I was pushed to tears and left. I have never rated any experience so low. But no other associate stepped in to help, and the associate herself offered me 0 ideas to solve my issue. Would I go back to a Lenscrafters again? At this point in my life, assuredly not. read more

I don't know why this place is getting an average rating. I just got glasses for the second time in two years and I have to say that I have had great service both times. Lindsay, the manager, and Paul both have treated me very well, know what they are doing in the complex job of fitting today's sophisticated eyewear. Aside from the looks of the frames there is so much that goes into a pair of progressives such as I wear that you need people who really care about your satisfaction and vision. I have bought glasses in several other places including online over the years and the service I have gotten at Braintree Lenscrafters is the best yet. read more

My husband and I have been coming here for the past five years. The level of service and selection is outstanding! Last month we worked with Regina who was absolutely fantastic! She had a charming sense of humor, and more importantly and great eye for the selecting the right frames for me! She worked with us for well over an hour, and I was so thrilled with my selection and experience! She is a stellar team member at LensCrafters, I highly recommend. read more

Went here because of one hour service...needed new glasses pronto. Poor selection of frames, nothing stylish or unusual. Choose a frame from what they had, and glasses were ready within an hour. Unfortunately the frames are ugly and the wrong shape for my face...not much help from the salespeople here. Better off to go somewhere else where staff is interested in helping customers. read more

Beyond happy that I bought my glasses from here!! From the eye test to the quick one hour pick up for my glasses - everything went wonderfully!!! My only complaint would be that they didn't text me like they said they would once my glasses were ready. Other than that it was a great experience :) plus my Versace frames are faaaaabulous read more

I bought my glasses through a mobile vision truck that came to my work, but when they arrived in the mail they were very crooked! I took them into LensCrafters and everyone was so nice and helpful - adjusting my glasses for me until they fit correctly (even though I did not purchase them there) and they did it for free! read more

I came here yesterday to pick out a new pair of glasses. From the moment I walked in till the moment I picked up the glasses, I had a fantastic experience! I was helped by a sales associate named Lucy. She was great at explaining all of the different kinds of lens coatings and showed me what the difference was between all of them. She was also great at helping me find the best deal whether it was using my insurance benefits or the current store promotion. I usually go to Vision Works downstairs but haven't had the best experience as the staff is really unfriendly and unhelpful. I will definitely be returning here when it's time for my next exam! read more

My first time at this location in Braintree. Excellent and very dynamic service with scheduling an eye exam. After I received my lens prescription there was already someone waiting for me to assist in selecting new frames. Over all fantastic experience and great customer service! I left very pleased with my new glasses! read more

Associate Donna Martinez created an extraordinary and helpful experience at LensCrafters in Braintree. Typically, I find the whole eyeglass-selection process to be an expensive ordeal, but she was patient and attentive. She had a great sense of taste and what would work for my situation. I felt her one-on-one focus changed my attitude, and I fully endorse their services and product quality. I had just had my prescription updated at the eye doctor's office next door, and Lenscrafters offers a full range of prices and options. read more

If you have EyeMed insurance, be sure to pay attention so that you are not being ripped off. I was serviced by Monique this past weekend. My EyeMed insurance provides a $150 credit towards frames (with 20% off any amount over that) and covers lenses with just a $20 copay. That includes polycarbonate and scratch resistant. So, if I pick out a pair of $150 frames, and non-AR lenses the total I should have to pay is $20. I picked out a pair of $183 RayBan frames (knowing these were $33 over the allowance for frames but with the 20% EyeMed discount on anything over $150 would only cost me $26.40). Monique was the associate who checked me out. Imagine my surprise when she quoted me a total of $351 for my glasses. I told her there was no way, given my insurance. She proceeded to tell me that RayBans have their own lenses that aren't covered and that's why the glasses would be so expensive. My daughter had gotten RayBan glasses in the past with no such issues so this didn't sound right to me. I tried calling my vision insurance on the spot but had issues so was unable to have that call while in the store. I walked out with no glasses but with the printed order summary in hand. Later that night, while looking over the order summary, I noticed that in the column that says "YOU PAY" was listed a price of $46.40. This was more in the range I was expecting ($20 copay + $26.40 for the extra amount on the frames). I thought it was an innocent mistake on Monique's part having quoted me $350. I decided to call the store as opposed to driving all the way back first. I finally got that chance today. As luck would have it, Monique answered the line. I reviewed with her that the order summary page she gave me showed me a customer price of $46.40 and not the $350 she quoted me in the store. She continued to tell me that it would be that amount because they are RayBans and RayBans have their own lenses. I asked, why then, does the order summary show an amount of $46.40 in the "YOU PAY" column. She said she'd need to see it. I offered to text her a photo of it. She told me to go ahead and send it to her cell phone, that she'd go in the back and call me right back. That was at 11:42 am. Cut to a half hour later (I'm at work, rescheduled a meeting waiting for her call) and still no call back from Monique. I called back several times and there was no answer at the store. Finally, at about 12:25 a gentleman answered the phone. He stated that Monique was with a customer. Uh, wasn't she going in the back a half hour ago to look at the order summary I texted her and to continue with the customer (me) who she was dealing with first? I explained to him the situation, asking him to confirm whether the amount in the "YOU PAY" column is what the customer should be quoted as having to pay. At that point, he put me on hold. Monique then came on the line. I explained that I had been sitting here at my desk for over a half hour waiting for her call. She said she was now with another customer and could she call me back. At this point, I told her that I'm all set with the transaction. I'm pretty sure that Monique made an innocent mistake quoting me $350 for a pair of glasses that, with my EyeMed insurance, should've only cost me $46. The fact is, had I allowed her to run the transaction, I would have overpaid by $305!!! I tried giving her the benefit of the doubt, but how she handled the situation and dealing with me, after likely realizing her error, was completely unprofessional. Make sure you know what you're insurance allows you and be sure that's all that you're paying LensCrafters (or Monique). read more

LensCrafters - Eyewear & Opticians Near Me - Braintree, Massachusetts

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I had my first appointment w my new eye doctor next door at Braintree Eye Associates. After getting my new RX I went into LensCrafters and was greeted by Sylvia. She was absolutely adorable. She was top notch professional & knowledgable. She helped me pick out new frames AND my FIRST pair of prescription Sunglasses!! Sylvia took her time w me, didn't pressure me into anything and even walked me through my new insurance. Aside from the friendly staff the other great part was my new glasses were ready in just ONE HOUR! Very Happy. I highly recommend LensCrafters at the Plaza. Ask for Sylvia, although the rest of the staff was super fun too! read more

Super expensive! Slow! Just an okay selection! The staff was in denial when I tried my glasses on and told them they messed up the prescription as everything was blurry. One staff member responded by asking if I've ever worn glasses before. Eventually they admitted fault and apologized but not the best experience. Go anywhere but here! read more

OK, so the first time I went there, I sang praises of the place. I got the cutest frames that I've gotten so many compliments on. LOVED them. And I was told, should anything happen to them, they would get fixed for free. I told everyone I know to go there from now on. NOW is a different story. I bought my frames 6 months ago. I went to go to work yesterday and they fell apart and I had to go to work all day blind. So, later that day, I went back and brought my glasses to get fixed. I was then told they couldn't fix them b/c of how they broke. SO apparently they can only fix them when broken, if they break a certain way. They were happy enough to offer me a new, same pair(as long as they had them in stock) for 1/2 off! how nice of them. I will NEVER go there again. read more

Decent frame selection but don't think I will ever come back. I had an eye exam first where my vision was pre-tested by a possible intern/part-timer who looked like she hated her job, then by the doctor who showed up late and rushed through the primary tests. Then it was off to the retail side where the salesperson was practically breathing down my neck. After deciding on a pair I was told the total cost would be around $500 after insurance coverage. Total ripoff. read more

These people might as well be scooping ice cream in the Mall. Their service is terrible. They have zero knowledge. The don't stand by their product. I can't begin to describe how bad my experience was with them fire 'em all and start over. This used to be a pretty good store. For nw, steer clear. read more

It only took the nine months and seven different pairs of glasses to get it right. I bought very expensive progressive lenses that were repeatedly cut wrong. I could go on and on with this saga but suffice it to say I'll never go back to Lenscrafters. Every time I went back and told them the lenses were wrong they would re-make them until they finally got it right. Even a blind hog finds an acorn now and then. I've had problems in the past with Lenscrafters but I've finally learned my lesson. read more

I had my Burberry glasses purchased here. I had to go back twice as the first time was too tight to my temples. I like the customer service here cause they always help me when I came in. The wait can be long if you come on a Friday afternoon. read more