I totally get the hype about this place! If I lived nearby, you can bet I'd work my way through…read moretheir whole menu. There's just something different about this style of sandwich. I've had sandwiches in NYC and Boston, but Tony's were definitely better! The menu is overwhelming because so much sounds good, so we went with two 7 inch sandwiches to split--one hot and one cold. Although a helpful tip from the cashier is that you can order any cold sandwich hot. We had the Lucky Luciano (hot) and the Sophia (cold). Both were really good--it was hard to choose between the two. But if I'm being honest, that cold sandwich was reminiscent of subs I loved in the early 2000s from places that no longer exist...with that super thinly sliced turkey, thick slice of Swiss cheese, and basil mayo--it really hit the spot. We also had a cannolo--not as good as others I've had. The bottled root beer was delightful. The Lucky Luciano was the kind of sandwich I came here for, and don't get me wrong, it is deliciously cheesy and will make your hands messy. But the Sophia is the kind of sandwich I'll be craving. My only regret was not taking a sandwich to-go for later. Open a location closer to Houston, please. :)

Many visits later it pains me to remove a star FOR BEVERAGE ISSUES ONLY (the food is still…read morefantastic). They are a pepsi place (booooooo!), and there's no diet pepsi (pepsi zero is their only zero calorie soda option). If you drink Diet Coke (most popular diet drink in USA), then you don't want diet pepsi, but you'll probably drink it if you have to; however, you're very likely to hate pepsi zero (and Coke Zero, too), so no soda for you here anymore! A full Coke setup that also includes Dr Pepper AND Diet Dr Pepper is ideal. I realize a pepsi fountain is more profitable because of distributor incentives, but pepsi is favored by almost nobody and hated by many...so is it really worth it? Tony's is so great that pepsi just does not fit in. Hopefully they don't deteriorate further and change to Wonderbread for all of their sandwiches. Bottom line: at the very least, please add diet pepsi to your soda machine if that brand remains in place.

First time trying Portillo's and wow -- I was impressed. I ordered a Chicago-style hot dog (no…read moreonions, peppers, or pickles), a chili cheese dog, a medium fry, a chocolate cake shake, and a slice of their chocolate cake. The hot dogs had great flavor, and I liked the amount of toppings. The quality was solid, with a nice snap to the bite. The fries were mediocre nothing special But the real stars of the meal were the cake shake and the slice of chocolate cake. The hot dogs would make my rating a 4 but the cake slice + cake shake bumps my review up to a solid 5! I wasn't expecting the shake to be that good -- it was loaded with pieces of cake in every sip. The chocolate cake itself was moist, airy, and rich without being overly sweet. It had the perfect balance between cake and frosting. I'll definitely be back and making this a regular treat.

First heard of Portillo's at the car show at Reliant stadium a few months back as they had a vendor…read morebooth in the arena and they handed out info about the place. Just been so busy but finally got time to go and try. I will say that I wasn't impressed overall. But I also knew I was going for a hotdog and my friends were gonna order a broiled chicken sandwich. First from outside the bldg looks nice and modern and has a diner vibe. Inside looks diner/retro sorta and plenty of seats inside and outside. Overall appearance looks good. Staff friendly and welcoming and helpful with our questions since first time visitors. My main issue is they are pretty much à la carte. But do have a few combos on a center menu bar. but it didn't list all items or show all items available in combo form. I asked cashier if I had to order each item separate and she said yes. So my hotdog was $3.89, reg fries $2.99 and drink $2.49 so a total of $9.37 before taxes and the broiled chicken sandwich $7.19 so a total of $12.67 ea. Total for all 3 was $37.57 The hotdog had no size choices meaning regular or 100% beef frank or larger size. So the hotdog I got was a regular sized hotdog and the bun and toppings were bigger in size and portion then hotdog. The broiled chicken looks like a half of piece of a chicken patty, very small for the price. Way smaller than other fast food places like a chic-fil-a, Whataburger or Popeyes. The fries were actually really good but I wanted onion rings so when I asked the cashier if they were real onions cut up and battered or even pre frozen but real onion rings and not fake onions rings like BK she said no they are not real onion rings so I passed on ordering them. Once we went to the drink station they were out of sweet tea, and didn't have lids to fit the cups they gave us. I got a soda and then when I picked up our food I saw a drink station for drive thru and asked cashier if she could give me a sweet tea and she did but it didn't taste good at all so I decided to drink the root beer I originally poured. Trash bins were full, my table was clean but the seat I had to wipe down crumbs before sitting down. They had a lot of workers behind the counter not sure why there wasn't one or two in dining room cleaning and taking trash out and restocking drink station. Over all the hotdog did taste ok, but as a comparison the Chicago dog I use to get at James Coney Island with the option to upgrade to a beef frank is way better overall. They really should add an option to upgrade to a bigger dog. The chicken sandwich overall tasted good but very small and over priced. Due to portion size and higher prices compared to what you can get at other fast food places with larger portions I probably won't return.

The food is made to order. The owner is super sweet and makes an awesome variety of Philly cheese…read moresteaks as well as other sandwiches & pizza. Been going here for 20+yrs and the food is consistently good ; reasonably priced. Support this small business and ya won't walk away disappointed.

4 Stars for the value! The subs are 5.99-6.99! That is insane now a days with inflation. You can…read moreget a meal with chips and a canned drink for $6.99! We only tried the hoagies, chips, and fries, but everything was good. The hoagies came out in a crunchy baguette. I'm guessing the bread is Vietnamese banh mi bread rolls. They were crunchy and very light. I liked the Italian better than the cheesesteak. The cheesesteak is a little salty for my taste, but it is still decent. This is a small mom and pop, not a fancy or trendy place. I would compare it to a hole in the wall and many people take it to go. Lots of people were calling in for the pizza and take out.

Food is amazing, pastries also taste great the perfect amount of sweetness to enjoy your coffee…read more Service was excellent. The environment was very pleasant. I enjoyed my breakfast with my family.

I was so happy to try this bakery out for the first time and it definitely did not meet my…read moreexpectations. I ordered a 8oz toffee nut coffee, vegetarian sand which, and mango dessert. To start off, when I ordered my coffee, the guy at the register said they didn't have 8oz coffees. I was staring right up at the sign, and he said he didn't know why it said that because he didn't see it in the computer. (But gave me an 8oz cup anyway and charged me for a 12oz) I thought maybe he didn't know what a small 8oz looked lik? lol Not sure. Then I waited for about 20 minutes for them to bring me out a vegetarian sand which. I was the only person there for the first 10 minutes, and it seemed like either the guy forgot to tell them to make the sandwich, or the ladies forgot themselves. Because 10 minutes later the guy looked at me and apologized and said that it should be out in 3 minutes. Another 10 minutes later and still nothing. I was pretty annoyed at this point because how long does it take to throw some veggies together on a sand which!! I think he noticed at this point so he apologized to me again and said " I just told them to make it". At this point I was super annoyed, but I just waited. Meanwhile I waited I also noticed other customers had walked in and ordered a handful of desserts and it looked like they had to go back up to the counter because they were missing some of their order. I finally got my sandwich and left because it honestly seems like a cluster fuck. Thankfully the sandwhich was amazing. The mango dessert was, eh. Especially for the price point. I really don't like leaving negative reviews, but I felt this place was really deserving of one. Customer service was not there- he was not very friendly. Food took WAY LONGER than it should've especially because I was the only one there at first and for what I ordered. He didn't even know the specifics of their menu. Just absolutely disappointed. Will not be coming back

New location to Houston area and friends of mine wanted to try and they researched and told me…read morethere are a lot in Austin. So guess they want to expand to Houston market. Located in a HEB lot off 99 and I feel the HEB helps with traffic flow. Bldg looks nice from outside and inside is new and modern looking but sorta basic nothing fancy about it. Basic front counter and 1 small menu board and 1 small drink station. But in my opinion from a business point of view too many workers. The place was busy but not swamped to have 10+ workers. But drive-thru had many cars so maybe I'm wrong. Greeted as soon as we walked in with a worker saying "welcome in" and we placed our order and asked some questions and the cashier/order taker was friendly and helpful with explaining things to us. Prices are low ($3.50 for single and $8 for a single cheese combo) but the burgers are very small...as a comparison they are the size of a Jr burger. I ordered a single cheese without knowing this and my friends ordered doubles. $30 total. On reciept they break down the order and they number the burgers so you know who gets which burger as I added items to mine. The burger comes with lettuce and 1 tomato slice and special sauce (mayo based) I added onions and pickles but did not add ketchup or mustard as I wanted to try the special sauce and see if any good. Fries are thin and have skin on and were really crunchy, the fries were the best part of my experience, the burger was just OK and too small for adult male. My friends got the doubles and said it equaled a single normal size burger you'd get at other burger places as far as how filling the double was. I would suggest ordering a double if you're an adult who's hungry. They also have banana bread which seems odd for a burger place and really good cookies. We tried the bread and cookie and both were really good and sign states fresh made daily in store. Over all good experience but portion size to small for me to go back as I prefer a good size burger

The food overall was a 6.9/10. The double cheeseburger didn't have much flavor. I think it was…read moremissing salt and maybe the patties themselves are not too flavorful. I appreciate the all natural organic ingredients. The chicken burger was decent too, not the best but good. Fries are good. The service was 10/10. The restaurant is 10/10, very clean and friendly staff.

Mike you have out done yourself! This chicken salad sandwich is awesome! I highly recommend you all…read morerun out and get it while it lasts!

Clean store, kind staff, good option for good sandwiches…read more The manager - Lanaya went above and beyond with a large family order and was patient and courteous and the line was long. I appreciate that. Will definitely choose this location over any other when wanting a quick sandwich!

Incredible meat! Even had duck and rabbit! Great service in a comfortable environment.read more

This meat market is my new favorite. I bought multiple types of sausage like Frito Pie sausage that…read moretastes like a Frito Pie, the Green Onion sausage is very tasty and the Mac and cheese sausage was so unique and it was like a man in itself. The customer service was great because they answered all my questions and know about every sausage they sold. It was very clean and inviting so this is my new meat market.

So much flavor in this pho!! They have really good bahn mi's as well! One of the best in Spring…read more Service is casual but quick.

The customer service here is top-notch. The lady that answered the phone is extremely nice. She is…read morevery personable and explained everything to me regarding the menu. Food: I went with a traditional Vietnamese sandwich which was absolutely amazing. I opted for the beef and barbecue pork and it was grilled to perfection. I really like the sandwiches here. You can tell that use great quality product ingredients. The chicken eggroll was good as well. They have quite the menu and I look forward to trying several things off their menu. I will be back here very soon. I believe this was my first or second time here I can't remember but I was told they're under new management so if you haven't been here in a while you're in for a treat. They're doing a very good job here and I look forward to coming here for many years to come.

LIFE. CHANGING. BREAD. PUDDING. No exaggeration - this…read moredessert deserves its own fan club. That creamy, dreamy sauce it soaked up? Absolute perfection. I almost didn't share... almost. Pulled up during the lunch rush (hello, popularity!) but got seated right away . Service? So sweet and speedy you'd think we were VIPs. Yes, it's a cozy little spot (read: it gets loud when packed), but honestly? That just adds to the charm. The menu is simple -- soups, salads, sammies -- but don't let that fool you. They know what they're doing. Finally made it to this buzzed-about place and yup -- the hype is real. 10/10 would go back... if only for that bread pudding again. #BreadPuddingObsessed #WorthTheHype #LocalEats #FoodieHeaven #LunchGoals #CozyCafeVibes

Well the owner or manager greets and welcomes every customer and she is super sweet! Very…read moresouthern. I got the quiche, but wasn't wild about all the hash browns in it. Thought I was getting a different quiche, but didn't want to make a fuss at the wedding shower party and send it back, so I ate what was served to me. Others in the party got sandwiches and salads. I did enjoy the broccoli salad and the green salad that came with my quiche. The atmosphere is like a tea party. And don't forget to get a dessert. They all look wonderful. I got the Italian cream cake for my husband and I got the chocolate cake for me, both to go. The cakes were slightly dry, but I think if u nuke them for 20 sec they would be better. I am going to try the cobbler and brownie next time I go. They looked great. By the way, we went at 11am and there was no wait. We did reserve a table for 9 several days ahead. Think later in the day you might have to wait for a table. The place is popular. I posted a picture of the chandelier in the back room. It looks like ones I have seen in the Murano glass factory in Venice. Fancy!

I didn't realize I liked chicken salad until my daughter suggested we try this place out. Oh my…read moregoodness - so good! I had the chicken salad sandwich on a croissant with a bowl of chicken tortilla soup. And now I'm obsessed. I loved how the place was decorated and all the little touches - like table cloths on the tables and the way the bathrooms were labeled. Food was delivered quickly and the staff was very accommodating for people like us who had never eaten chicken salad - much less eaten at a Chicken Salad Chick. Definitely looking forward to going back and bringing my husband as I know he'll love this place too!

The food was good but I would suggest they change their music to music that EVERYONE can enjoy. I…read moredon't care to eat my meal and have Praise music singing above me like I'm in church. Next time I'll find another restaurant to go to.