Might as well go to portillos. For the price and quality and service u get not worth it. Their chicken tenders are not really chicken tenders, they look like a portion for 2 yr olds, small portions. They dont listen well so they screwed up our order. They dont have the right tops for cups, too big. Super greasy and way too hot to eat. The outside of grilled cheese wrapper burned me. Baddddd Awful...... :( read more

The employee was extremely rude. She had asked me for ID which I wasn't upset about but when the next customers came in I just wanted to make sure she was Checking their IDs too. When I asked if she did she rolled her eyes at me and wouldn't let me speak cut me off and kept being rude to me so I talked to supervisor of shift and I watched them both laugh at the situation when the supervisor assured me she would speak to her. The lady who was extremely rude to be was named Brooke and when I asked for her name she gave me another dirty look . The customer service here is extremely horrible and the staff running register is extremely rude. I would recommend Lenny's burger on 35th ave and thunderbird and not this location on 27th and Glendale . The service was horrible and I'm super disappointed with this visit, will NOT be back. read more

First time at this place. Fries were ok, nothing great. Hamburger, not that good, meat didn't look very appetizing, looked and tasted poor quality. Do not recommend this place. Place looked very nice, 50's theme, however customer service needs to be improved, the person taking our order didn't seemed very pleasant and not very friendly, places like these need friendly smiling people, so the customer feels welcome. read more

Ordered the 3 piece chicken strip meal and got 2 old strips and the third one was undercooked

Great place! It makes you feel like you jumped into a time machine back into the 60's. My boyfriend and I came here for our first time and share the chili cheese fries and shared a rootbeer float everything was amazing!! Everything came out quick and hot! Can't wait to come back and try more of there delicious food! read more

Lennys Burger - Chili cheese fries - Burgers Near Me - Phoenix, Arizona

Lenny's is usually great no matter which location you're at, but this location stands out because they have 2 really cool dudes who treat their guests right, Ben and Danny!! Ben is super sweet and great customer service just comes so natural for him. Danny can THROW DOWN on the grill!!! Every time I visit, Danny is the guy who cooks my burger and omg it's freaking delicious!! I manage a restaurant myself so I know how much a good review means to those trying to make a difference and these guys definitely deserve the credit. Thanks for the experience gentleman and hope to see you on the next visit!! read more

I just finished my burger. It is one of the best around. I asked for my fries crisp and they where just right. The staff is friendly and cheerful. That is why I keep coming back. read more

I received the wrong food after waiting in the drive-thru. I tried calling to resolve the issue with no answer. It's so unfortunate it was my first time wanting to eat at this establishment. What a waste of money! read more

I am impressed! Huge, delicious burgers, bargain priced. They have a nice menu with a variety of burgers and good looking hot dogs too. I had a double cheese burger. It was flame grilled and besides being big and juicy, had a nice smoky taste. The fries were hot, crisp and nicely seasoned. After eating his 3/4 lb TRIPLE cheeseburger, my teen son had to have some ice cream. For just over a buck, he got a generous soft serve cone with that crunch coat stuff that I haven't seen since I was a kid. The place was very clean and the staff were all polite, helpful and friendly. I foolishly drove by Lenny's for years, thinking it might not be so good. Don't make my mistake! I loved Lenny's and can't wait to go back. read more

The root beer float was so good. The chili cheese dog was amazing and hot. Will definitely try again.

Lenny is the man and his burgers are some of the best you'll find in the Valley! I first met Lenny and his family at the Burger Battle a couple months ago. After experiencing how great their burgers tasted and how nice the family was, my girlfriend and I decided we'll have to check out one of the actual restaurants in Phoenix. I am glad we did because it reminded me why we gave Lenny's Burger our vote for best at the Burger Battle! My girlfriend and I both ordered the Ranch Bacon Cheeseburger and it was out of this world! Lenny came by to check and see how everything was and we informed him that everything was just as delicious as we remembered it from the contest. It was nice to get to talk to him about Lenny's Burger history in Phoenix too. The fries are awesome and I recommend trying one of their six dipping sauces. Everything is reasonably priced, the seating area is nicely designed and clean, and service was great! I'll definitely come back to Lenny's to satisfy my frequent burger cravings. read more

It had been awhile since I had been to Lenny's and I was really looking forward to it. The food is still great but you should take it to go...unless you want a hooker with your burger. Yeah got propositioned by a hooker in the drive through. The burgers are big and delicious with many combinations of condiments to choose from...fries? crispy on the outside soggy in the middle and just a hint of garlic salt..yum. They close the shake machine at 8 which blows. I really wanted choclately goodness. There is also one of those meth billboards with the gross mouth right across fromt he drive through and that is not appetizing. Oh yes and the kid working the drive through kept playing with his lip ring which I must say grossed me out a bit...just not enough to not eat my delicious goodies.... If someone had picked the food up for me I would have gone four stars but I must say...the hooker, meth, and piercings brought my appetite down a bit. read more

There are several outposts of Lenny's around town. This is the nicest one I have been to. Getting there at the end of lunch hour it was quiet. By the time I was done the place was packed again and people were waiting for tables to clear. I don't think I have ever had a bad meal at Lenny's and my Mushroom Swiss burger and fries this trip were no exception read more

Lennys Burger - Mushroom Swiss burger - Burgers Near Me - Phoenix, Arizona

These guys are always really solid and I love that they have a veggie burger option. Tonight I had a patty melt with a veggie burger, wife had a burger combo and the kids had the chicken tenders with fries. Their fries are amazing... now, gotta decide about what flavor milkshake to order... read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona

So I fall asleep watching the food network, I wake up and was sleeping through a show about amazing hot dog places all across the U.S., now, I am not a hot dog fan, but I must have had some sort of hot dog subliminal message pumped into my brain while I slept, because I needed a hot dog like 10 minutes ago. I jump on Yelp to find a hot dog place near my house....They are all closed on Sunday or further then I care to drive. So I think, hey, lets hit up Lenny's, I bet they have a decent dog. I believe I gained 5 pounds from this meal. I ordered the polish sausage, mustard, onion and relish. Fries and a butterscotch shake. The polish sausage was insanely good, in fact, I cant stop thinking about it! Its a MUST try! The fries are fantastic, they put season salt on them! Who else does that? No one! I could eat these french fries all day long. AND lets not forget the butterscotch shake! People, this was my very first butterscotch shake, I was a butterscotch shake virgin. I am soooo glad I no longer am, because now I am a butterscotch shake slut! I will do what I can to get my paws on one of these amazing treats. Do yourself a favor and order the large, your eyes will fall out of their sockets when you see how large it is. I have been nursing mine for 3 days now. Its HUGE! You could easily split it with 2-3 people! Lenny's, I heart you. read more

It was ok. I felt the burgers were a bit overpriced. If it's chicken strips you are craving, drive over to Cane's on Peoria. You'll get chicken in your strips and not just bread. I was charged for a large drink on my receipt but only received a small drink do check your ticket before signing. Also there is a fee for using a debit/credit card. read more

Lennys Burger - A service fee is charged for using debit/Visa card. I received small drink but was charged for a large. - Burgers Near Me - Phoenix, Arizona

Food wise, this is my favorite Lenny's location. They make the perfect jalapeno cheese burger. The fries are really good too. The location kind of sucks. Its surrounded by a greyhound station, a liquor store and some kind of AA hall. Need I say more? read more

Loved Lenny's. Amazing burger and sides. Highly recommended for those looking for the burger dive. I left quite full.

They charge an additional fee for credit cards AND DEBIT CARDS. That isn't cool. I really like the place and have been coming for years but didn't realize they were charging extra for debit cards. Uncool. read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona

I had the cowboy burger and it was delicious! Meat was cooked just right and all the ingredients stayed on the burger instead of being a mess. It reminded me of the charbroiled burgers I get back home in CA. I hope one day they get a drive through! read more

Please READ entire review!!!!! My kids are always excited about lennys, but this visit.. Not happy!!! Drive through took forever! Ordered the crispy chicken which probably was a mistake at a birger joint... It was not good and sandwich was so soggy!!!!!! Chicken had weird taste to it! Also, we ordered a bacon cheeseburger with just pickle and ketcup, but yet no ketchup and now mustard on it!!! Really people you want more than minimum wage??? Next up I paid extra for ranch and cheese sauce which I did not recieve!!!! Kinda annoying when you are Already several miles away and are not turning back to wait in line again for their uneccessary screw up!!! Sooo...a day or two after I wrote this review I recieved a message from the owner stating they were very sorry for my Sub par visit. She wanted to make it better!! She asked if I wanted to come in or have to food delivered to my work. Customer service at it's finest!!! Kept in contact through yelp and responded immediately!!!! We went today to have our lunch and they treatsd us like royalty!!! Honestly, it was amazing!!! And.... The food was just as it should have been... Delicious!!!!! We even had THE Lenny come to our table to make sure everything was satisfactory!!! Wow... Talk about how to run a company right!!! Thanks again for making the wrong a right!! jen read more

I want my old Lenny's back. Since moving into your new building several years ago, I have noticed a lack of care, a decrease in quality, and service. In my last few visits I have experience issues with my order dealing with the quality, quantity, and correctness of my orders. and I have called, emailed, and left my name for a manager/owner to contact me. It is a pure shame because I love supporting and referring to mom & pop place. On my last visit we came about 30 minutes before closing and ordered the Mexican burger adding lettuce and tomatoes, the meat was dry, and over cooked, their was almost no green chilies, and they didn't put the lettuce and tomatoes that i was charged for on it. When I went to the counter I got additute. and few minutes later a small tray of the missing items was brought to my table, by then my burger was almost gone. While we were eating they started mopping the floor with a soured smelling mop, now don't get me wrong I understand that restaurants but a lot of pressure on their employee's to get their employees off the clock as soon as possible, but at least use clean water so it does not ruin my dining experience. I gave 2 star because I have been a customer for a long time and I know they could do better (but I should only give them 1 star for my current experiences ) small business guy just remember bigger is not always better. I still want my old hole in the wall Lenny's back. even if your are in a bigger new building don't lose what u had. Currently I cannot recommend Lenny's read more

I am completely saddened to write this review. I have been living 5 minutes from this Lenny's establishment the majority of my life, and I have been a customer for years because of it. Oreo shakes have been my most recent obsession here, so I come about once a week to get one. I have always left satisfied with the food and customer service, even when I'm rushing after work to get here before they close at 10 PM. Today I was greeted with extreme rudeness, by both the young girl working the drive-thru window and the older man at the register when I tried to resolve the issue. I ordered an Oreo shake, per weekly ritual, and I thought I received one. I tried it before driving off, and I realized it tasted like a chocolate shake. I work in food service as well, so I thought "common mistake", and went around the second time. I explained the situation, and I even apologized for it because I did not want to stress them out. The girl's response was short and abrupt with me and did not apologize. As I feared, she sounded very annoyed that I presented this problem to her. She looked inside the cup and confirmed it was oreo, and I believed her. I already felt embarrassed and she offered for me to try another flavor because that's simply how they "always make them". I had no reason not to believe her, so I decided to keep the shake. I get home shortly within minutes, and I asked others in my home to try the shake. Everyone made their guesses, but there was not a single person who said it tasted like oreo. Maybe I wasn't wrong all along? I decided to drive back and order a second shake. I assumed they might have added chocolate to the shake which could have overpowered the taste of oreo. Therefore, I apologize once again if I can order a plain Oreo shake, with no extras. I was careful to watch my tone of voice and to be respectful because I encounter rude customers on a daily basis. I truly did not want any of the workers to feel offended, as I even offered to pay for my second shake. Again, the drive-thru girl was even more short with her words with me. This time I kept my mouth shut, even though I was feeling many thoughts. I paid and she handed me my shake. I thanked her and I was about to drive off, and she says to me condescendingly "this is how we always make them." She caught me off guard because I am now looking and the shake is not even the same color of a deep brown chocolate shake I was handed before. I go home, I have noticed that nobody wanted to finish the old shake so there was still plenty left over to make a comparison of the two. The taste was drastically different. I have paid for two oreo shakes but only have received one. I was hesitant to go back, but I did not want this one experience to ruin Lenny's for me. I ultimately decided to go, because I wanted to give them a fair chance to redeem themselves. I return back to the restaurant a third time, and I walk up to an older man that was working the cashier. I take a deep breath, and I once again explain the situation, with calm softspoken words. As I am telling the story, the drive-thru girl walks towards the front, notices me, and yell's "oh my god!" and walks towards the back. I was mortified, embarrassed for both of us since she did this in front of everyone surrounding me. I never once complained about her attitude, but the man starts to immediately defend her. "Yeah, she told me about the shake." "We really do make them this way." I never asked about the drive-thru girl's opinion, all I asked for was either a refund for one shake or a 2nd oreo shake since I paid for TWO OREO shakes. He finally gave into giving me my second shake, but never once apologized for the hassle or for the girl's behavior. He could not help but laugh and tells me to closely watch him make an oreo shake in front of me. He was mocking me now. I begged him to please try the old shake because it did not seem he believed anything I was saying to him. Of course, he did not though. Whether or not they were telling the truth, I believe they should have just remade my shake when I initially was unsatisfied. I am well aware that sometimes mistakes happen in the food we prepare, and it does not always reach restaurant standards. In food service, we may not realize mistakes until a customer tastes the food and reports their opinions. Just because we make the food, does not mean we know if it tastes as it should. This did not have to become such a big deal to resolve, but they decided to waste both my time and theirs. I will not be returning, nor will I continue to bring my friends and family members to this establishment. (And honestly, they have cheaper oreo shakes across the street, and they're not so rude about it.) read more

WOW! Recently moved to Phoenix & have been passing this eye catching locations for weeks now. We finally decided to go for lunch yesterday & let me tell you, it was amazing. The service was spectacular, we had the general manager assisting us at the register. He recommended the perfect meals & portions for my buddy and me. Wonderful food. The 10 for $10 sliders is my new go to for 2 people. Fries were awesome. Don't forget your dipping sauces either! Will be back & highly recommended as I NEVER leave reviews read more

Let me just start by saying a YUM! The burger is flame broiled juicy and seasoned just right. I like mine with crispy bacon and cheese. The cheese is gooey and melted by the delicious greasyness of it all! The fries are fat and go great with the greasy, juicy yummyness! If you want a tasty fat juicy burger go see Lenny! They also have a drive through at this location. Perfect on my way home. read more

So I had just gotten done with my daughters dental appointment. I wanted a burger. This was the right place to go! The burgers are amazing! Not to expensive and great reviews! The ice cream sundaes are awesome! They have great music and great service! I just wish I lived closer! read more

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Left the house and flipped a penny in which way to turn at every major intersection. We ended up finding Lenny's and we couldn't have been happier. The food is great value. I had the pastrami, my wife had a ranch burger, and we split bacon cheese fries. Everything was treated excellent. The restaurant had great character, like walking into the fifties. Will definitely make it a point to make it back this way. read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona

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I pass this place all the time. And I'm convinced you can smell their burgers right after exiting the I-17 at Glendale. I ordered the classic burger with chili fries through Yelp. It was ready when I got there. The burger was decent and the fries were as well. Really nice value for the price! read more

This is a solid tasty burger. Cheep and cheerful. 3. At least at this location the flame broiled sandwich was not greasy this evening, a big plus. The building is all new and the house is looking like a vintage diner. Having already covered many of the burger institutions that are routinely heralded on yelps "best of" lists by all of the locals, I decided to take a look at Lenny's before working my way back home. I believe it is time to say the Lenny burger is worth it. read more

Now Lennys is by no means completely bad but compared to what it used to be i am so disappointed and sad. I've been coming here for 6 years and was always satisfied until the prep for the new building. It obviously wasnt cheap to build a new place and i can tell they took it out on their loyal customers. I used to be able to come here on my lunch break with a five dollar bill in hand and get a no 1 combo with a BIG soft drink. First the price went up about a buck, thats fine its not gonna cost the same forever. But then as they were planning the new build there went the big drink in exchange for a small drink not half the size it used to be. Now with the new building open prices are even higher, food is nothing like it used to be (half assed), food takes ten times longer to come out, and none of the old friendly staff is there, just pimply teen agers that don't give a shit and are rood as hell. Plus they now wrap their food in this tin foil shit that makes my food even worse bc now its soggy AND half assed- I'm assuming the new wrap is cheaper. The whole place has become a production. Lenny you may have had the best burger in town at one point and i may have agreed but not anymore, not even close. I paid 9.48 for a no 1 combo with a beyond SMALL shake. Long cry from its roots. Just another burger king or mcdonalds now... read more

I went today for lunch and WOW I can't say how great this place was. Ok you do have to get past the fact it's not the best looking location or even in the best area but this place is a must experience. I got the Mexican Burger which came with grilled onions, mayo, monterry jack cheese, and green chili's. I tried a fry first and was amazed I usually don't like the bigger cut fries cause they are never crispy enough but no these fries were the best I've had in a long time. They came with seasoned salt on them and were just amazing. I had a milkshake with m&m's which was amazing as well. I can't say enough about how good this place is. If you have never went as I never had you need to go NOW. read more

Sadly disappointed :( we ordered take out and when we arrived the buns were soggy. To much soggy lettuce and tomatoes with sauce overload. My turkey burger tasted like it needed to be cooked more. The patty in the kids burger is super thin and small. My kid pretty much ate bread. The sweet potatoes fries were really good and the chili cheese fries. read more

WOW! Found this place thanks to reviews from YelpFriends, and boy, they were right - the burgers are fantastic! Really, really awesome big burgers at low prices; super seasoned fries and even fish 'n chips for your anti-social burger-free cousin. Big portions and great prices; an almost-new restaurant in an area it's tough to find anything nice in, and great 50's-diner atmosphere inside - not hokey and over the top like some retro diners, but just right. I can't recommend it more highly! read more

The burgers were good, but nothing special. They actually reminded me of Burger King. My husband ordered the Cowboy Burger with fries and cheese dipping sauce. I ordered the #1 combo, which is a single patty burger with fries and a drink. The fries were the kind that I like, but they had a lot of salt on them. All the items are priced really well. I enjoyed the atmosphere. It's made to look like a 50's Diner. However, it also has a drive - thru, which I didn't even realize when I've driven by several times before. When your order is ready, they call out your number and someone brings it to you. When you walk in, it looks kinda small, but it helps that they have bar stools on onside along with booths. I wish that there was a foot rest on the barstools though. Oh well, I dealt with it. I wanted to try their milkshakes....They looked really good, but I was full. I will have to go back for one sometime. read more

I don't understand why Lenny's doesn't have a 5 star rating . This location is a classic , always leave satisfied & full , one of the best burger joints in Phoenix in my opinion. Came here the other night for dinner with my family & tried their new chili cheese fries with pastrami (pretty sure it was like a secret menu item that people would create themselves) first of all their pastrami is to die for and then their chili cheese fries and are gift from the fry gods and putting it together should get a Nobel peace price read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona

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I ordered my Lenny's bbq burger over the phone and was told it would be ready within 10 minutes. I arrived about 15 minutes later and the cashier couldn't find my burger. Turns out I ordered from the wrong location. There's a Lenny's Burger SHOP also on Glendale Avenue that I mistakenly ordered from. Confusing! This was my first time at Lenny's so I didn't know all the options they had on the menu. I saw a picture of the Mexican burger and decided to get that instead. It was ready within 2 minutes. It's a cute place so I decided to eat in. This burger was delicious with, yummy grilled onions, sliced green chilli's and ranch saunce and the fries were big and I couldn't even eat all mine. Also for such a delicious burger they are well priced, my combo was $6, almost the same price as a fast food joint but this food tastes better. Lenny, the restaraunts namesake, was there and greeting people. He was really nice, there were two other people who had order issues and he took care of them right away. He said that since they've moved to the new location it's been overwhelmingly busy. So perhaps that's why there were order issues. They are still working out the kinks. I'd return here with frirends. read more

Just ordered through postmates. Absolutely not worth the price. $30 (plus more for delivery) for two burgers and sides. Burgers were flavorless and soggy, avocados weren't rips, pretty sure my burger was missing ketchup. Fiancé struggled to finish his burger because it felt undercooked (texture wise). Onion rings were cut too thick, super sweet and otherwise flavorless. Bacon ranch fries were soggy, fries were flavorless. Basically, you get soggy and flavorless food for too much cost. Won't be going again :( read more

Decent burger joint. Definitely pricey for what it is though. Don't expect to get many onion rings with your order, quite disappointing. If in the area, I might try it again, possibly their pastrami sandwich, which looked good. However, I'm unlikely to go out of my way to eat here. read more

Lenny's is always a classic. Every time I go I make sure to dine inside. The music is great and the scenery reminds me of my grandparents. The BLT is the best on the menu. Add some avocado and 1000 island sauce, amazing flavors ! Today when I had went the avocado was a little old, a bit brown. But never the less, the burger was still delicious as ever !! Thanks for always satisfying! YOU GO LENNY !!! read more

Lennys Burger - Massive ! - Burgers Near Me - Phoenix, Arizona

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Lenny's burgers have just been around since 1984 It has a couple of different locations around the valley which all have great 50's theme with great inside to decor they make a good hamburger with many different choices. read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona