Another customer that is POD'd. Terribly managed. The time is 8:51 AM. Both yelp and their door sign says that they opened at 8 o'clock. There is a chain on the door although the lights were on. If they can't get their store hours right, I hope to get the expiration dates on their food right. read more

You can never go wrong here when your looking for a good burger. The price is responsible and their service is pretty quick. They have what appears to be homemade ranch which I love to eat with my fries. They have a great selection of drinks shakes, malts and other desserts. read more

I am so disappointed in the service received today... Workers should be taught about what goes into their food so they can kindly respond when peeps ask about allergens. The food is great but the workers at the one off of Warner and Alma School this morning are uninformed and rude. Not sure I will go back read more

Always love me a Lenny's burger! Don't forget the bacon!! Only thing keeping you from 5 stars is your soggy bun, not sure what sauce it is that makes it so soggy, but def use less it. The Bacon is awesome!!! Love the fries and the environment is very welcoming. It is a old style burger joint that I will continue to visit. Highly recommended if you're looking to catch a burger, put down the Big Mac. read more

Lennys Burger - Let there be bacon!! - Burgers Near Me - Phoenix, Arizona

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A great find on our way back into Phoenix to catch a flight home. I had the Mexican Burger which really hit the spot ... Onions, green chilies, and two cheeses. The fries were quite good, too. The inside is decorated like a 50's burger joint. read more

The Mexican burger is my favorite but the single burger, chicken strips and chili dogs are also really good! The milkshakes are delicious they have so many flavors but chocolate is the best! The regular French fries with the seasoned salt are usually really good. They come fresh out of the fryer all hot and crispy but today it seems like they served me French fries that have been sitting out for awhile. They were hard and cold. I didn't care to go thru the trouble of complaining although I believe they would have offered me new ones. I have never had a bad experience with their customer service. read more

I have went to this location over a hundred times in high school. However, now as an adult the experience was not the same. I called in to place an order for me and some fellow employees. We have anew Lenny's location opening down the street from my job and everyone was excited to try it. I had asked the young lady on the phone if a pickup order was allowed to picked up through the drive through or if it was required to come inside. I received a rude tone back when she replied that I could pickup through drive through. At the moment I thought It was a mistake and she must have been really busy. an Additional question I had considering it was a slightly larger order is when pickup would be available if needed we could wait a bit longer to guarantee everything be finished. she assured me everything would be finished by 12:45 and when I arrived at 12:50. My order had not even been started and it had been over an hour since the original order was placed. So as I arrive at 12:50 they would not let me pick up the order through the drive through. So I park my car and go inside and pay the bill which was a little over $60.00 the cashier looked at the receipt grabbed the cups and thrusted them in my direction saying go fill them up over there and wasn't even looking at me as she spoke. So I ignore it and grab the cups and start filling them up for me and coworkers.(which the soda was flat). I continued to wait around for 20 additional minutes until our food was finally ready. Thank fully one of the young men put all the bags in a box. However, when I finally received the food I had asked if one of the employees could come help me bring it to the car which was parked literally right out front of the main entrance am about 2 months pregnant and not supposed to be carrying heavy things and the order was much heavier than I expected. I was blatantly ignored and when I asked again. My request was denied and I was forced to take everything in three trips to my car. Once I got back to my place of employment we all quickly realized that every single order was messed up especially mine when I paid for additional toppings that were no where to be found. and some of the fries were still frozen? I literally couldn't believe what had happened. I work in a customer service environment and I haven't seen that bad of customer service in a long time. By that point I proceeded to call the location and request to talk to a manager. However, I was never put through because each one of the employees told me they are unavailable and hung up me before I could give a response. I AM NEVER GOING TO THIS ONE AGAIN. AND HONESTLY ME AND MY 15-20 EMPLOYEES WILL PROBABLY NOT ORDER FROM THE NEW LOCATION EITHER. I literally have never been so disappointed in not only the food but the service as a human being I haven't been that disrespected from every angle in a long time. I really hope they change this or do some company training in customer service and hire a better team for their new location on 28th Ave and Indian school. read more

Slow service, unsanitary conditions, and flavorless food. The old-fashioned design of the joint doesn't help the fact that the kitchen has dark tile that looks as though there's years of food and dirt infused in the grouting, along with rusty metal. This is the first place to ever give me food poisoning so bad, that neither me nor my friend could work the next afternoon! Please stay far away from this place. read more

Okay burgers. Nothing special. A bit pricey. Good selection. Would go back.

I ate a delicious Lenny's Cheeseburger and fries via delivery. Although fries and burgers don't typically taste as good when they are delivered my food was fantastic. I'm only giving it 4 stars because on delivery the bun was a little soggy and the fries wilty. But still soooo yummy. I bet it's amazing fresh at the restaurant. read more

You have to experience this place. The milkshakes are amazing. The banana split is really good, but melts very quickly. Lots of junkies all around this area thou, but the food is really good. You can get 3 or 4 good pictures from this places decorations. Overall, I'll keep coming back. read more

Grossly awful way overpriced! Ordered a bacon bacon cheeseburger fries and a veggie burger. Old little pieces of soggy tomato, Brown wilted lettuce. we took our meals back and we're told that this locations Under New Management who is trying to do Cost Cuts. First time customer will never be back read more

This location has really stepped up there game. The new building is awesome. Real 50's feel. The food is still fantastic! I love there thick cut French fries and the seasoning has always been tasty. There burgers are always meaty and delicious! I just had there garlic mushroom burger and fries. Every time I come to this area, I stop by and grab a burger. read more

Honestly not worth your money ! I didn't like it at all ! I had the "Mexican Burger" and it was not good at all ! The "grilled onions" were burnt, the "jalapeño" was nasty ! I feel like the invested too much money on the looks of the restaurant vs the quality of food ! Will not be coming back again . read more

The cashier who took my to go order was really nice and helpful. The burger was great and they got it to me fast. They were busy in drive thru and still managed to get me out quickly with hot food. I ordered a chocolate chip sundae which I thought was made with chocolate chip ice cream. But no, it had a generous amount of mini dark chocolate chips and nuts instead . Only drawback was the very stingy amount of whipped cream. But over all I would go back and recommend to others. Thank you for the good service. read more

I was so disappointed tonight. We went tand my husband ordered his burgers an. ot my usual chicken salad. The kids that worked there gave us our wrong order in the drive thru. Went I went in to let them know they gave is the wrong order it seemed like a total inconvenience. I waited on my correct food order. I got home and the salad was hidious. Some lettuce and 3 carrots. They threw two small chicken tenders in there and my dressing. Seriously... I paid over $8 for that salad. I will not be back!! read more

I ordered Lenny's for delivery and the food was good, but one of the items was prepared incorrectly. Why allow someone to customize an order if you aren't actually going to do it? I ordered a burger with no cheese and added avocado and what I got was a burger with cheese, bacon and avocado added. While the bacon can easily be removed, the cheese was melted on and could not. Just a little bit more attention to customer requests would go really far. read more

Well, I used like Lenny's but won't be going back. Lazy, lazy lazy, lazy staff. I can't express enough how lazy these people are here. Hours before they closed they shut down the majority of the dining room. HOURS! Made our meal horrible when our family had to cram into a little booth. Seven of us. They had four booths open. Let's not mention how annoyed the staff was when a "big top" walked. Ha, seven people put them in the weeds? Fine, we won't go there anymore. Clearly the GM needs to stick around to ensure their staff does their job. And if he was there, they need to not be lazy. Lead by example. read more

Lenny's has great options on meals,salads,side fries,deserts. It's a very cute casual retro diner I love it!

My family and I have been long time customer's of Lenny's at Glendale and 25th Ave location, from the little burger shack to the new facility. This evening, by far just pushed the icing over the cake, we've been able to tolerate previously a few mishaps here and there, because of course it's expected in small business and you don't over-react in situations where it may be an honest mistake. The customer service attendants and employees that currently work the line have become very rude. Situations where an order is forgotten can sometimes happen, but when we have to sit and wait and watch the people that have come in after us leave with their orders can become a bit irritating and very embarrassing. When we asked about our order, the cashier turned to the line cook and they made it seem like we were lying about our order not being complete and automatically demanded (with attitude) a refund ... with no anticipation as to when we can get our food. Tensions run high of course, when in these situations ... but after we'd left, decided to place a valid complaint, the same cashier answered the phone, cursed in Spanish with another employee and slammed the phone on me. I had asked for a contact number or email to management. This definitely is not customer service and Lenny's may have lost loyal customers. Remember in business, it is hard to gain a customer and complaint of one to lose hundreds due to unreliable staff. The best part of this evening ... I received a call back from the gentleman that's been with Lenny's for 14 yrs ... his service to Lenny's customers is outstanding! He called to make sure that Lenny's didn't lose a customer tonight and apologized for the bad service. We need more people like his dedication to the business in customer service. Thanks. read more

I ordered veggie burger and it was mushy and made me ill...the fried zucchini tasted like the oil they were fried in was old. I will not be returning... read more

If someone makes a better burger and has better ice cream than this they have died and taken it to heaven.. because there is no place on this Earth that makes better burgers or have better ice cream..and I am a hamburger Queen been all around the world..and I will never eat another burger if it's not from Lenny's..REAL TALK...p.s. the ice cream is addicting ..have one twist every night.. read more

Fast, friendly service. Excellent prices. Delicious food every time. Love the old school feel.

Ordered 2 chili hotdogs, and a chicken salad. Hotdogs didn't taste good at all, like they were sitting for a little bit then added chili and cheese. The salad only came with 1 ranch, and my girl friend ordered with no Tomatoes and of course it did. read more

Food was good. I like the atmosphere. Looked very clean. There was a slight delay to order, maybe from take out orders? Once we ordered it was fast and freindly. Thank you. read more

I've told people for 20 years Lenny's was the best burger in the valley. Unfortunately, tonight will be the last time I dine there. What was once a cheap delicious burger is now an incredibly expensive overly charred small chunk of meat. It's often dirty and run like a typical fast food joint instead of the diamond in the rough that it used to be. Truly sad. read more

Food is amazing, service was basic. Overall very clean place, and has a cool vibe. I like the country style with the 1000 island. The patties are big, so a double is a meal in itself. read more

Lennys Burger - Burgers Near Me - Phoenix, Arizona

I had the pastrami burger. It was sooooo good. I've been looking for a good pastrami in Phoenix every since I've lived there. Who knew, I lived so close to a yummy place like Lenny Burger. They deliver with Uber Eats which makes them all the more like able for me read more

I do not recommend coming here.. we went at around 9 and both of our burgers were so dry and tasted bland. The employees were rude and I'm definitely not a fan of charging for dipping sauce. read more

Got a melted down banana split but other then that the food is good cant wait to go in an sit down

Back in the day before there were $14 gourmet burgers complete with locally sourced pickles there was the type of burger joint embodied by a place like Lenny's. This is an old fashioned, calorie busting, get a malt type of place. read more

I dont EVER write reviews about anything, but i just got done eating here and my experience was so bad i thought i had to say something. First off we were treated rudely over the drive thru order radio. We had to repeat our fairly small order three times and it still wasnt correct when we got to the window. Second we waited for close to 30 minutes with only one car in front of us. We finally got our food and went home to eat it. Upon taking my first bite of my mexican burger i immediately started to gag and threw up a little in my mouth. All i could taste was extremely burnt onions and insanely soggy bun. I dont know how somebody could hand this food to somebody to eat and not feel bad. I wouldnt even give what was left to the dog. It went strait to the trash and now im ordering a pizza. At least this 30 minute wait wont end badly. Thumbs down Lennys read more

This is our late night burger spot if we are not feeling like going far, maybe a few times a year. They have a decent burger, but not the best I've ever had. We always go through the drive through, except for our very first time. It is usually pretty busy inside when we have been, so we like to avoid the crowd. read more

Parking is pretty good. They also have a drive thru. Walking in the decor is equal to any other 50's diner burger joint with great pictures, statues and neon lights. The service was fast, they got our order right which was nice and it was super cheap. Burger was pretty good. Fries crispy, onion ring breaking wasn't great but edible. The music was great. read more

Delicious, Greasy, Fat, Juicy Burgers! Get a big burger, fry and drink for about $4. The place is small, and gets warm in the summertime, so to-go is the preferred method for me! read more

It was alright for a burger place but their onion ring was good. Their cashier staff was friendly. It was a cool place. We got the cheeseburger and fries combo, chicken stripes, and chocolate milk shake. It was a good experience overall. read more

I've only been to Lenny's a handful of times and never this location until last week. Swung through the drive through to get a quick burger and fries while running errands and was on my way in under 5 minutes. The burger was pretty good as were the fries, though they were a bit heavier salted than I would have preferred. Definitely check this place out if you want a good burger and prefer to avoid the normal McChain places. read more

Lennys burgers is an amazing chain restaurant. I especially enjoy there cowboy burger combo meal with their delicious raspberry tea. The dine in area is great to eat at and enjoyable. Thanks lennys! read more

I've been eating at their midtown location for years, and recently meet a friend here for lunch Sunday afternoon. While not as hectic as the other spot, the food was equally amazing. The Mexican burger and fries is my standard order, and I saw no reason to change this up. Fast, friendly service should be expected, and they nailed it. read more

I do like tasty burgers. I normally get chicken sandwiches at fast food restaurants, but the place has "burgers" in the menu, so I thought "why not?". I'm glad I went with my gut here. I simply had the single burger but it was definitely enough to fill me up! My 15 mo son had yet to eat a hamburger before today, and he ate his whole slider! My husband had the Cowboy burger and it was huge and delicious. Prices are extremely reasonable for what you get. The atmosphere was fun, too. Only 4 stars because we got a drink and filled the cup with Sobe, and it tasted waaaay watered down. read more