We recently had to put euthanize our fur baby. For a…read moreterribly hard time they were wonderful and made the experience less awful. They have a quiet room that feels like you are in a home. Complete with treats, sofa and nice blanket on the exam table. We have gone through this process previously at other facilities , however this was the most peaceful & calm experience we have ever had. Our fur baby was comfortable and at ease. The staff were all very caring and compassionate. Dr. Snow who had been working with us was wonderful we could not have asked for better care and understanding. They worked with us as we determined the best course of action for our loved fur baby. Lastly they also were great in communicating with us during our furbaby's illness. A dramatic improvement from my previous review. A big shoutout to everyone there we are very thankful for the care you gave our baby.

Best place ever! Staff is so nice and friendly totally recommend taking your fur babies hereread more

This review is for my experience over the phone with Lori , I have not visited the clinic…read more My pup wasn't doing well. He was shaking, vomiting, had a lack of appetite, and bloody stool. He's a little guy, so he tends to go downhill quickly if he doesn't get treatment quickly. The vet I typically use said they couldn't see him until 3 days later, even after explaining his symptoms. I didn't want to make my pup suffer that long and I was really concerned because it was getting progressively worse rather quickly. I called local vets. Some weren't taking new patients, some didn't have any openings, some weren't friendly or informative over the phone when I called. I called Lompoc Veterinary Clinic, they could not see him HOWEVER, Lori couldn't have been more friendly and helpful. She was so patient and gave me a long list of other local vets & numbers to try. I was very appreciative of her extra efforts and her caring manner. Not long after my conversation with her she called me back telling me she forgot one other option. She totally went the extra mile and my pet isn't even a patient at this clinic. I'm so grateful to Lori because that phone call made all the difference. I called that last option she gave me and it was EXACTLY what I was looking for. It's VERY rare these days where a business does what they're getting paid to do, even more rare when they're going above and beyond without getting paid for it! I SO appreciate Lori's kindness, thoughtfulness, and her going the extra mile. This is exactly the type of service I would love for my fur baby to receive. So while I have not had the opportunity to visit this clinic, I would not hesitate to recommend them based on the EXCELLENT service I received over the phone by Lori. Very grateful. Thank you !

They are very caring. They took my dog for boarding on a last minute request. I need a Vet for my…read moredog in about 8 months. I will definitely contact them as my dog's Vet.

Village Vet has been such a meaningful part of our pets' lives over the years. We first came to…read morethem with our Rottweiler, Roxy, when she was very sick. They had all the equipment needed to run tests and figure out what was going on, and every single person we interacted with was kind, patient, and incredibly understanding. When it came time to say goodbye to Roxy, they made one of the hardest moments of our lives feel as peaceful and supported as possible. Their compassion truly meant everything to us. A few years later, we found ourselves in that position again with our 15-year-old Dodger (our Black Mouth Cur). Even though Dodger wasn't an established patient, they treated him with so much care and kindness, as if they had known him his whole life. That meant more than I can put into words. What I appreciate most about Village Vet is how heard and understood they make you feel. Their approach is realistic, down to earth, and genuinely compassionate. Every doctor we've worked with has been wonderful, especially Dr. Edwards. Thank you to the entire Village Vet team for your care, patience, and kindness. You made even the most heartbreaking experiences feel supported and full of compassion. I truly can't recommend you enough.

Great rapport with me and my dog. All questions answered and left feeling "heard". Thank you…read moreVillage Veterinary!

If you hate your animal enough to have this monster as your vet, just be kind and shoot your animal…read morein the backyard or leave it in a field to find a new life. This "man" is an awful human being that got into the wrong line of work. I went there twice and my dog and I were both absolutely traumatized both times. I went back the second time to give him the benefit of the doubt that maybe he was having the worst day of his life the first time, but no... he's just a complete vapid waste of human space... an ass**** of the highest regard. Dr. Sam? Can you hear me? I know you can. Might I recommend you take that bottle of ear wash and shove it far up your own cavity. Maybe a quality wash might help. Nothing could make you behave worse toward animals OR the humans that love them.. that's for sure. You can bet that I will / have told everyone in my atmosphere to not go here. FIRST REPLY: To respond to your comment, let me say that I agree that feedback needs to reflect full and accurate context, so I'll remind all the readers that you have an ulterior motive to respond and lie (such as: call me a liar and/or delusional), because the success of your business can be effected by these reviews. On the other hand, I don't have an ulterior motive, my life moves on whether I tell the truth or not... and I am telling the truth. Look how many reviews on here talk about how inappropriately Dr. Sam behaves. It's an issue. You can ignore it, but it doesn't stop being an issue, even if you do. Dr. Sam was absolutely brusque in his communication, but it's funny, because he yelled at me to essentially get out of his way while they examined him, but then when they couldn't control him anymore, they asked for my help. Hmm. Your staff wasn't concerned about me getting bit then... right? And you know why the staff asked for my help? Because he KNOWS me. He doesn't know the staff there. He trusts ME. This is why that poor dog shook like a goddamn leaf and was trying everything he could to escape their clutches. They were either swinging him around like a ragdoll or holding him down like a live bomb. It didn't have to be like that. He's a sweet boy and when he feels safe, he'll totally comply. Maybe having a shred of compassion would've helped. As you implied, I definitely was not the "good guy" to my pet that day... I felt awful for having handed him over to humans who borderline assaulted him. We both felt powerless to do much of anything. I made a promise to protect him and I failed that day. SECOND REPLY: At no time was I "hanging on to my pet". Nothing even remotely close to that. Since whoever is responding here admits that they weren't in the exam room, I'll give you the benefit of the doubt that you make that allegation out of ignorance and not deceit. "Due to insurance requirements, owner's are seldom allowed to restrain their own pets." If treated with any level of compassion and kindness, my dog would not need to be restrained. You know... maybe greet him when you come in the door, rather than just burst in and immediately start yelling at me and man-handling him or let him smell your hand and give him a minute to get used to you. This is why you're so concerned about being bitten... because you're "GO-TO" is to restrain the animals immediately. You are asking to be bit. "Perhaps Dr. Sam was a bit brusque in telling you that" - See, you made a mistake here, because you admitted that he's brusque (definition: blunt in manner or speech often to the point of ungracious harshness). There are a ton of vets out there, people. Even if this is all you accepted as truth, do you want to put your animal in the hands of someone who is described as "ungraciously harsh" even by his own staff? Furthermore, your admittance of this fact adds validity to the rest of my entire review, so thank you for that. "Your abusive, unfiltered language pretty much speaks to the person you are." You'll have to forgive me, I guess that is the way I respond when I see animals being treated so horribly. Since you edited/deleted portions of your first comment and you may plan to do so again, I have screenshotted what you said here so that viewers can follow along, fully and accurately. I know that's important to both of us.

Everything! Could not recommend them more!! Dr Sam treats my pets like his own and we love him....read more

My partner first visited Rivers Edge in order to register our dog, pay for doggie daycare, and get…read morea tour of the facilities... tour was not available after 3pm. Our choices in the area were limited and we needed a place for our dog the next day, so my partner went through registration without a tour. The registering employee was provided all medical details - we noted that our dog's booster was due but would be completed at our vet visit scheduled for the next afternoon, and that we needed daycare starting the same day. She said that wouldn't be an issue so we paid in advance for 10 days. The next day, partner drives the half hour to Lompoc to drop our dog off and was told that she could not be taken back without the booster. So now he's in the situation we were trying to avoid, unable to work because our dog does not have care, and the woman at the front desk was not concerned about the miscommunication. Booster acquired, our dog is now a regular doggie day care customer. She looks forward to her visits with her dog buddies and the staff. Pick up and drop off are fast and straightforward. She gets a little dusty but we bathe her regularly anyway. Since that first day, we have had a few more issues with daycare availability that are all the more frustrating due to lack of communication. If doggie daycare is optional for you, this may not be an issue, but for us it means someone has to take a day off or loses half a day to making alternative arrangements. There are a few things you can do to try to mitigate the risk of not having care, but the legwork will be on you and are not guaranteed. 1. Weekday after a holiday - facility will be full of boarded dogs who haven't been picked up yet. Call ahead and/or arrive at 7am. 2. Rainy day - facility will be limited by kennel availability to avoid muddy dogs. Note that a single rainy day can lead to a week of limited availability due to muddy conditions. Call ahead and/or arrive at 7am. Note: This review is only for doggie daycare experience. We have not boarded our dog with the facility.

Was going to board our dogs there for 2 nights but there is no staff from 6pm until 7am and all the…read moreanimals are in crates! That is 13 hours being in an enclosure! Dogs will automatically try to hold their urine and feces (hello that's why we crate train) and even if you opt for the bigger area it still defeats the purpose of crate training if the poor babies hold their potty so long and then have to finally go in their enclosure. And what if something happens to the pups? No one is there! What is the point of boarding an animal if all they are going to do is lock them in a room for 13 hours alone. People can and do neglect their animals for free :( . Really cruel. DO NOT LOCK YOUR DOG IN A CRATE FOR MORE THAN 4-6 HOURS AT A TIME! For puppies crate time is much less! They have to use the restroom and get thirsty! I can't believe dog owner's support a business that does this to their dogs and pays for it! Heartbreaking!

We were having a hard time finding a good Vet in our area. I finally asked my friend who had a…read moreDachshund which I knew was very picky on who she would take her dog to. She highly recommended Dr Mendez and the Animal Care Hospital staff. We were very happy when we took our Labrador to see Dr Mendez. Dr Mendez is a very smart and caring Vet and her staff is equally as kind. Dr Mendez worked with us on all the areas of problems our dog had. She went the extra mile to study our dogs case talk with other experts when our dog was diagnosed with Cushings disease. Every issue our dog had was treated with a caring, correct course of action. When our dog was old and in pain Dr Mendez talked with us in a caring, detailed manner letting us make the decision to let her go. Dr Mendez and her excellent staff were so very kind and thoughtful with us as and shared our pain in euthanizing our beloved dog. I would recommend Dr Mendez and her great staff to anyone who wanted the top Veterinarian on the Central Coast of California.

I have been going to Animal Care Hospital since 2011 with my dog and 2 cats. They have always been…read morewell cared for by Dr. Mendez, who is skilled and very caring to both the pet and client. Euthanizing my dog was a very painful, but necessary decision. Dr. Mendez made it as easy as possible for both me and Sasha. I will always be grateful to her for that. The other vets are good also and staff is always friendly and efficient. I wouldn't go anyplace else!

First time here with a nervous dog. Great cut and overall experience. Friendly staff, easy to…read moreschedule online. Quick turnaround. I received updates during his grooming and a photo in the bath!

Very hard to get to with limited parking. Parking on the street so you have to navigate your animal…read morethrough traffic. Hair everywhere - very dirty. Then to have a young groomer with attitude didn't sit well. I'm willing to pay for my special need animals but they are not the place to take your pet. 0 stars

Francesca and her team are amazing groomers! They really put love into what they do, and it really…read moreshows! My dog is always so happy after her appointments too, which really shows me they take such good care of her because she is a very anxious dog. I had taken my dog to a previous local groomer and after switching to 3-C's, we haven't looked back. It was a huge difference between how good her cuts are now compared to then and her behavior after being groomed. They really take their time to make sure their cut is perfect and they always give them a cute bow or bandana that perfects the look. They are also educational and will point you to the right products and tools for your pup. I always recommend them to everyone I know with dogs. You really get what you pay for and it is so worth it! Their pricing and policies are listed all at the front and they do ask you what you would like to be done, so there are no surprises. Every professional grooming place will have additional fees for matting, behavior etc. so that should not be a surprise either. Their customer service is amazing and they all have truly beautiful energy. I highly recommend you take your pups here!

As you can tell from my profile, i really don't review. But I felt like I needed to this time. I…read moretook my dog here last month for the first time and was charged a behavior charge. no biggie, assumed it was because my dog was new to the place. i still tipped, $125 for a groom. second time, today, they said my shih tzu/pomeranian was over 25lbs (additional $20) and that she was bad (additional $15) and they added on services i didn't even request for (teeth brushing $10) and my total was over $150 for a groom... all i'm saying is my dog has been groomed for the past 7 years, and another groomer in Lompoc never had an issue with her "behavior" and she has also been there twice and always said she was good. so i question, what are the groomers doing to make a non-reactive dog reactive??? save your money, save your dog, don't take your pet here.

It is with a heavy heart to share that this vet Dr. Lucinana Mankel with Animal Medical Clinic…read moreprescribed an antibiotic/Enrofloxacin (Baytril) 136mg dosage suitable for a large dog to my 12.5 lb pet cat. By day 4 he succumbed to acute blindness. How a vet was not alarmed seeing the dosage on the bottle is beyond me. Ophthalmologist verify our cat is completely irreversibly blind due to its toxicity. I've had vets for over 30 years and never had anyone been this gross negligent. Another woman shared on my Nextdoor post that her dog was prescribed antibiotic by this same vet and caused fatal internal bleeding. Fatal. It makes me wonder what kind of vet this woman is. She's only been there since Feb 2023, just a short 3 years. There may be other cases we don't know about. Beware. If you choose them, you should really google info and ask PetMD about the meds/dosage. I did file a complaint with VMB. CA law does not punish vet malpractice unless it's proven to be intentional. VMB is a division of the Department of Consumer Affairs. They will investigate and do have a measure of accountability from citing fines, to further training, to probation, to protocol requirements, to suspension and revoking license. Pet owners need qualified medical professionals treating our pet family members.

Well worth the drive from Santa Barbara. Dr. Mankel was so…read morevery kind and supportive to our old dog Harry, and to us as well. When he suddenly got very sick on Sunday evening, she interrupted her Memorial day weekend to drive to our house and put him gently to sleep, on the floor with the family all around. We had been thinking we would have to take him to some cold animal hospital where we wouldn't know anyone, and where he would have been taken away from us. So very kind and understanding.

Absolutely unacceptable experience at the Petco in Lompoc, CA…read more I was in the store with my family, including my 7-year-old daughter, to purchase a teddy bear hamster and a temporary cage. While an employee was retrieving the hamster, the General Manager approached us aggressively, raised his voice, and began scolding us about the cage, claiming a previous hamster had gotten ringworm from it. I tried to calmly explain that the cage was temporary and that we had done our research, but he would not let me speak, repeatedly talked over me, and belittled me in front of my child. His behavior was hostile, intimidating, and completely unprofessional. He then told us that if the hamster got sick, we should "not come back" because he would refuse to replace it, which felt threatening rather than helpful. Most alarming, his speech appeared slurred, and there was a strong smell of alcohol. Regardless of the cause, his conduct was inappropriate and concerning, especially from someone in a management role. What should have been a happy experience for our daughter was completely ruined. No customer -- especially a family with a child -- should be treated this way. Corporate should seriously look into the management at this location.

Drive to Santa Maria if you want customer service and not being judged…read more I had aquariums my entire life and they make it as hard as a child adoption. They are loud , argumentative and contrarian to whatever you say asking a ton of questions of which you will never get it right unless you have a pound . Just ask if we've had that fish before or if you have questions about care . those fish are there for only god know how long in those overcrowded tanks. Not even want to say on the betas. The first associate was nice and straight to the point and having people skills (prob new employee). While he was starting to retrieve the 3 fish I asked for, his manager (of someone who feels like it) asked him very rudely to stay away that he would take of the rest. But once he took over he asked me a ton of questions making us feel harassed then saying I could not take the fish I want . In front of my kid and wife making it a terrible experience for me and my entire family.