I webt in for a bracelet adjustment on a new Movado and the staff was so friendly and professional…read morethat I purchased a Seiko watch while waiting. Went back today for another band adjustment and Barrett helped me look at a beautiful citizen watch. Great watch experts that make you feel at home. Best experience ever at a jewelry store.

Stopped in for a quick battery change after finding them on yelp…read more Parking/location: I love that it's centrally located, but it's on shepherd which is a stressful street for me personally. I had to wait a long time to be able to turn in and their parking lot is tiny. Backing out was quite a challenge too Service: It was a bit confusing when I walked in and not clear which counter to go to. I finally figured it out and they were quick to change out my battery. Took about 5 minutes Cost: I have a completely not special little watch and the battery replacement was about $13 which I felt was reasonable Other things to note: They do sell watches and clocks here It's freezing inside ! There are 2 chairs to sit and wait

This will be the only jewelry repair store I will use moving forward!!! The customer service is top…read morenotch and their work is impeccable! I had several very sentimental pieces that needed to be repaired and I am so glad that I chose Silverlust! Even if I didn't live in the area, I would still make the drive to them! Perfection all around!

Recently took in a very special piece of jewelry to be sized and it was done Meticulously.The staff…read moreare very knowledgeable and incredibly friendly. Their inventory is spectacular. I'll be back.

Arrogant and bad attitude, never recommend this place. Fund you a good honest reputable jewelry…read morestore, you'll get better service. Wish I could say something nice but can't think of any positives.

Very professional people. I had a custom ring made in two weeks. They kept me updated throughout…read morethe whole process. I recommend this jeweler to anyone that needs high quality jewelry at a reasonable price!

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

Strongly recommend! Fair pricing, solid work, and quick turnaround... fixed my gold chain perfectlyread more

Love this repair service! Great attention to detail, reasonably priced and quick. Have brought a…read moremultitude of different repairs here and everything is flawlessly finished. Highly recommended!!

Lazy, rushes their work, not worth it. I recommend finding a better jeweler for repairingread more

Wow Fast and best place in Houston for watch repairs Quick…read moreeasy and Family owned and run

These guys are great. I had them replace an opal and fix a prong in a couple days on a ring…read more Other stores didn't even notice the bad prong. Also before Christmas they mounted a diamond ring for me despite being busy, quick and a great price! Highly recommended.

Great family jewelers, many years in business. Two generations with lots of experience with custom…read moredesigns.

I previously reviewed and praised this business for being a locally-owned jeweler who took their…read morecustomers' needs seriously. I knew the prices were high, but enjoyed getting to know the family who run this shop. Unfortunately, they have hired others to help with repairs and don't communicate fully to the customers the effective outcome. I brought a beautiful Our Lady of Guadalupe pendant in to re-affix the lady to the backing. The soldering done removed the gold accents. When I returned thinking I was given a different piece by mistake, I was told matter-of-factly that is what happens. My daughter was very disappointed since this is a special item to her! I was not given any apology nor any offer to correct the problem. Thankfully, she found another online and purchased her own replacement. The owner's wife told me that if she could find it for the price she should buy it! No thought about our great disappointment and stress this caused even though we found a remedy without Almaza's help. No refund for damaged item.

Genuine high quality. Real craftsmanship. Beautiful work. My recent visit was for a piece that…read moresuffered metal fatigue, the repair could not have been easy, and I am delighted with the result. They have many beautiful pieces designed and made in house. The next time I have a custom design in mind I will come straight here.

I went in for new batteries in two watches and to remove links on 2 watches…read more They saw me browsing while I thought they were busy with a customer and asked if they could help. I told them my needs, and they took care of my requests in 20 minutes tops. While I waited, I was listening to some awesome music and browsing around the shop. They had a great deal on a beautiful vintage watch, and I just had to have it. The shop is family owned and seems like honest people. I'm going back tomorrow to browse a little more and definitely do some more business.

Cash only and high price point on basic services. Need to have tap pay or Zelle option.read more

Purchased charm from E&F years ago and I absolutely love it. Fast forward, I reached out and as…read moreexpected communication was prompt and just as friendly. They remembered my custom charm and I purchased earring studs to match. I've received so many compliments. The pride I know they put in their craft makes me feel extra special to own several of their pieces.

I had Ted make me a beautiful custom made set of 14k French Bulldog earrings. My new earrings are…read moreGORGEOUS!!!! I will be ordering again soon- Excellent friendly customer service. Thank you so much! Kristi -