It's always a pleasure to visit the WEM LEGO Store. The staff are always friendly and helpful. The store features an excellent PAB (Pick-A-Brick) wall brimming with great parts and provides a welcoming environment for picking and stacking parts, which becomes even more enjoyable on Wednesday mornings when you can chat with other regular AFOLs (Adult Fans of LEGO) who come to buy from the Pick-A-Brick wall. The store consistently has plenty of stock and features excellent, fun in-store displays. It's likely the first in Canada to offer the ability to print custom minifigures. If you're a LEGO enthusiast, this store is a must-visit! read more

Maybe we're frequent customers? Maybe we just love Lego but even with the awesome Lego website that Lego has (you can switch to a Lego site for whatever country you're shipping to to browse Lego's wares which has been really helpful this holiday season and their VIP program is rather excellent -- we've picked up so many great little sets to build on top of our many purchases) sometimes you've gotta go to the physical store in person. This might be because the physical store has something in stock that is unavailable online (this has happened to us a lot lately, actually) or maybe it's because you want your child to be able to pick something out (well when we bring our child here they have to bring a Duplo set home immediately and this child does NOT want to let go all the way through the mall to the parking garage and to the car and wants to play with it immediately upon returning home. What I am extra pleased with is how well this store location is doing with regards to enforcing the current health orders. Currently they are required to limit capacity and their line system (and app) is really helpful. The staff are really personable and helpful as well and they explain the promotions that are available (including damaged boxes being discounted in-store on occasion which is yet another reason to shop in person at least occasionally! The staff are great about all the Lego promotions, helping us find stuff we are seeking and restocking the shelves when someone buys the last item on the shelf when the store has more stock in the back. My child really likes playing with the huge paper Lego bags with their toys. These bags are excellent for carrying even the heaviest and most awkward Lego sets and for that I am grateful even though sometimes the handles might dig into my hands. read more

How can you say anything bad about Lego? The people who work at the store are so friendly and know their stuff. Brad, one of the managers, has been there since the store opened and he is amazing. The other staff are also great greeting you with a smile when you enter the store. You can go online to find out events the store is having such as Lego meetings for kids. A cool idea for kids who are totally 'into' Lego. And, remember to try out the amazing TV that shows what the set will like when built. That I've only ever seen at the Lego Store! There's also the brick wall - a chance to grab bricks one by one and fill a container.... Pretty cool but a little pricey. On that note, the only negative is, of course, the cost of the Lego. Something they don't have control over in the end. But, it does cost more here than at some other places. Is that worth the amazing service? Sometimes it is! read more

Lego Store - Worth going into the store to check out this guy! - Toy Stores Near Me - Edmonton, Alberta

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I don't know who likes this store more, my daughter or my husband. I like lego but these two.... love it. the staff are engaging with the kids in the store and seem really happy to be there. they were in costume the day we were there so Maleficent and Vader were serving us. The different stations set up for kids to play while adults shopped was awesome. The Duplo section is down low for little kids and my daughter loved looking at the big lego creations while inside too. The back wall is like pick n pix for lego blocks, It's interactive and fun... and now I want my own lego sets. read more

The Lego store is everything Lego I mean you can come in here and literally spend an afternoon immersed in Lego. My boys had been asking me to go here for a while now. We live on the other end of the city so it's kind of a big deal. But it is totally worth the drive. We spent a lot of our time at the build your own Lego man table. While my kids created Lego man after Lego man I occupied my self my organizing and displaying all the other Lego men and women created by those that came before us. Some were pretty darn hilarious. Once my boys created their ideal character they then made me a Lego lady dressed as a nurse. I instantly fell in love with it. After that we moved on to the wall-o-Lego. Again we had so much fun picking a choosing the Lego pieces we want to make our next creations. On top of all that there are endless amount of premade Lego creations to checkout and box sets of everything imaginable to purchase and build at home. Happy building. read more

Lego Store - Toy Stores Near Me - Edmonton, Alberta

Whenever we travel, we've always made a point of checking out the LEGO stores in the city we're visiting, so we decided it was finally time to check out our local! We had a lovely time looking at all the exclusive and hard to find sets, as well as the LEGO people that were built up to be the size of children. Most of the store was out of our price range at the moment, but it was a blast to see what they're doing with bricks these days! Although we were only browsing, we were only in the store for a few seconds before a staff member checked in with us to see if we needed any assistance, or if there was something special we were searching for. Great customer service! We'll definitely be back when we're in need of gifts for our nieces and nephews. read more

To start: I generally have no problem with Lego. I generally had no problem with this location. I have NO problem whatsoever with government Covid regulations. However, I DO have a problem with this store's manager arbitrarily deciding to shut down customer entry to the store without notice to anyone in advance or on the web, and offer curbside service ONLY to customers between Christmas and New Year's 2021. This location's manager failed to update Lego's website, Google Maps or Apple Maps or any other web source to update their changed entry status, forcing customers to make an unnecessary and wasted trip all the way to Southgate Mall only to find the place closed for in-store service, despite their advertised status to the contrary. You can't use the pick-a-brick service via curbside, it has to be done in-person or not at all. Particularly galling when this same high-handed arrogance was not a store-wide decision in Edmonton ... the West Edmonton location stayed open to customers throughout, while it respected all government occupancy limitations. Not so with the Southgate manager who merely offered excuses over the phone and explained their arbitrary "abundance of caution" all away with "Oh we don't have control over the Lego website" (even though ANY member of the public can update opening hours information on Google and Apple Maps). What self-respecting and reasonably-competent store manager runs a business like this? I remain sceptical that this incompetent manager was more intent on limiting their location's Christmas returns of Lego sets than protecting the public from Covid out of an "abundance of caution". Yes, I am indeed upset at wasting a trip to Southgate after a long drive. So much so that I will never patronise this location again. read more

I actually didn't know there was a Lego store until I walked around Southgate Mall -- I had to walk in. I am starting my Christmas shopping early and had request for Lego. The guy who greeted me told me that they're anticipating November and December to be really busy. I found out that they've been open since June 2013. (I really shouldn't have told him that it's my first time in the store because he was following me around. I like to shop alone) They currently have a promotion right now that if you were to spend more than $99, you get a free complimentary set of Lego (with Christmas trees and little guys). Also, for every 100 points you collect, you get $5 off for your next purchase. The sign said that Lego is doubling the points for each dollar spent until October 31. It was very exciting to look through the various boxes of Lego displayed. The store layout was very easy to navigate. It's really cool that you can make your own little Lego guys. It was really hard NOT to come up with an excuse and spend over $100 on a VW Lego van!! It was so cute! Oh, and did I mention anything about their Lego train sets for 16+? (i.e. adults) It can run on remote-control once built! Shopping for my fiancé's two little nieces can be tough. The Olivia in Heartland wasn't very inspiring. I grew up on old-fashioned Lego which focused a lot on architecture. I found a really cool 3-in-one house set, with brick lights. Sweet, a gift that can be shared by sisters! This was like a grown-up doll-house. To top it over the $99 scale, I found a really cute Lego ice-cube tray, which I will definitely be using to mould melted white chocolate or model my fondant for cake-decorating. I feel like a kid again! Thanks, Lego! read more

I visited just before grand opening and I'm glad I did. This meant I was able to get most everything I was looking for. By the end of the official opening, they were sold out of most everything. (Not entirely the fault of the store; they were very well stocked at the start of the Grand Opening weekend.) Belinda, the store manager, is extremely friendly and super helpful. As were the other staff members I talked with. When I got home I realized a mistake had been made on my bill and a discount had not been applied. They were able to help me over the phone, saving me a trip to Southgate form Stony Plain. read more

When I went into the Lego Store, I became a kid again. I am not sure I can express just how cool this place is. There is a huge selection of Lego kits, from boxes of mixed pieces to sets for specific models. Lots of kids were having fun at the several building areas. My favourite part was the bulk bins of random pieces, which you could mix and match in different sized cups for pre-set prices. For around $20 I got a huge cup of exactly what i wanted - it was like buying bulk candy, except it was Lego! You can also make your own Lego characters. Lots of fun if you're a Lego fan. read more

The store overall is okay and they have an excellent selection, but what you're missing out on are the sales. Nothing really ever goes on sale here and you can often find it at another toy store or department for a lot cheaper or on clearance. Nice that they have Logo magazines available for the kids for free and the staff is always nice. The bonus gifts are a nice treat but not worth the extra charge you are actually paying anyway, the Lego club is not worth it either. read more

Stopped in the Lego store today with my 12 year old daughter and my almost 1 year old. It was very busy in there being so close to Xmas but the staff were friendly as always and quick with the smiles. The staff interacted with both of my children, engaging in conversation with my older child and showing my little one Duplo pieces and trying to get a high five out of him. One staff member even dug out all the regular sized Lego pieces (choking hazards) while my little one played at the Duplo bins so that he couldn't accidentally get at them. I've been in the store numerous times and have always had a pleasant experience. I especially appreciate that they can look up my VIP number via email so that I don't have to carry a card around with me. read more

Lego Store - Getting ready for Easter. - Toy Stores Near Me - Edmonton, Alberta

I came in here on a busy Saturday to finish off some of my Christmas shopping. Expecting it to be crazy I went in with a list so I could get in and out quickly. I was immediately greeted by a young smiling man welcoming me to the Lego store. I bee lined it to the Star Wars section and just stared... Geekgasm!!! A young lady asked me who I was shopping for and I said anyone! Lol... Who doesn't love Lego?? She continued to show me their newest arrivals and made small talk about the store and the holidays. She was very friendly and informative, I'm sure if I had any questions she would be able to answer them! After browsing like I promised myself I wouldn't (it wasn't as busy as I thought it would be) I went around and picked out my gifts. I was approached by a few other employees; all friendly and while their sales tactics were soft, you could tell they enjoyed working at the Lego store! The highlight of my visit here was the young man on cash! I have never seen someone so friendly and smiley in the retail business! He also made small talk, introduced me to the rewards program and told me about the return policy. I have nothing but great things to say about the Lego store! Yes, it can get busy but it's a fun place to be and it has something for everyone! read more

I love LEGO, and have bought much of it over the years. I have been to at least a dozen LEGO stores elsewhere and that is the standard I apply to this one and it does not stack up. The store in smaller than many in the States and the selection is very limited. One of the great things about most LEGO stores is the great selection of accessories and items not available at other toy stores or online. This store does not carry much of that. The architectural section was particularly sad with very few, mostly American buildings. The discounts for LEGO VIP members was also very limited. In other stores, there is usually at least two or three things that are such a good deal that one is enticed to become a VIP member just for that one thing. So if you have been waiting for this store based on previous experience, you will likely be disappointed. If you have never been to another LEGO store, it will seem like good addition to Southgate. read more

This is an excellent Lego store as they seem to always have a great selection of product and the staff are helpful and not pushy. Cole was very helpful on our last visit and we will definitely be back to shop for our Lego needs. read more

Holy Lego land!!! So much fun to bring the kids here and discover all the new fun ways to play with Lego! Always new sets arriving and something new to look at. Staff are great with the kids and it's a fun open atmosphere! read more

Lego Store - Our Lego train creation! - Toy Stores Near Me - Edmonton, Alberta

This store, while not huge, is amazing! We made a special trip to the south side to give it a look. Ad neither my husband nor I were disappointed. I love the fact that they have so many of the models built and on display so you can actually see them in action. There are multiple lay areas, a section for building your own mini figure, and a huge pick-a-brick wall along the back. I though the bricks would be priced individually, but you can fill one of two sizes of cups for a flat rate each. That's pretty awesome. There are also a few sets here that I've only seen online. My husband is already planning to go back for the mini figure chess sett hat we both fell in love with. This is going to be a regular stop on our toy shopping forays in the future. read more

This is our favourite place to go. The staff is always great and you really can not beat Lego for gifts and fun!!! Sign up for a free Lego build and you will see how great this place is. read more

Even at the age of 27 I had so much fun shopping in this store! They have dozens of different lego sets for different ages and skill ranges. There are several different sets already assembled in display boxes around the store to give you an idea of what your finished product is going to look like. For the extra creative they even have the option available to buy tubs of lego from the back of the store where you can pick out how many of each size and color you want to bring your own creation to life. Alas I wasn't able to find the lego catwoman cycle I wanted but still left with a super cute lego wonder woman keychain. Check it out even if you are not looking to buy it will definitely bring back waves of wonderful childhood nostalgia. read more

The staff in this store are absolutely fantastic! Helpful, cheerful, and genuinely enjoying their jobs!! The store itself is also fantastic. clean, bright, well stocked, and the prices are the best you will get for Lego. If all else fails, get a gift certificate, the shopping experience in itself is tons of fun!!! 5 stars all the way! read more

A couple months ago I walked in, looking for a bride and groom lego set. The employee helping me disappeared into the back and after a while, came back out and told me while they did not have that particular set, there would be a new bride and groom set online in a few days and game me a coupon for free shipping (which I used a few days later when I found exactly what I was looking for)! I was so impressed with his knowledge of upcoming products (or at least the one I was looking for!) and for going above and beyond with the coupon. And then today, I went in with my best friend, in search of a different head for the groom (that set came with a few weird ones haha), and once we found it, the store let us just have it without paying! Two great experiences. Hope these guys keep up the great work! read more

Staff here was so friendly and helpful to me during the Christmas craze while I was trying my best to get a 'hard to get' item. Thanks Southgate Lego store! much appreciated. read more