Nathan did excellent work and explained everything he did. We were very satisfied and would…read morerecommend them highly. Please keep Nathan as our permanent Technician.

Samuel did a fantastic job! He communicated prior to his arrival so I was ready for him and he…read morearrived in the window that I was given. He was polite, friendly, professional, and extremely knowledgeable when I asked questions about timing, yellow jackets, what was included in the service, etc. I enjoyed meeting him and would like him to be my regular service person because he knows my house and yard and its layout very well.

Dewey always lets me know when he is arriving to spray for mosquitos so I can bring my dogs in…read more They also came back in a timely manner after a big rain when I requested an additional service.

I cannot recommend Remedy Pest Control enough. I would give them and especially their tech Dewey,…read more 10 stars if it was possible. Every interaction from the time I first called for a termite inspection till Dewey finished the inspection and left, was top shelf. These people are total professionals. I am happy to recommend Remedy Pest Control to anyone.

Highly recommend- responded to my online service request very quickly, scheduling was easy, and…read moreservice was great. Poor Chris drove all the way from previous appt in Davidson to me in South Charlotte- and I ended up have a very small problem. But he was polite, helpful, sincere and fixed the vent hole. Would def use again, and - highly recommend

Sadly, zero stars is not an option here. By far the worst experience I have ever had with a home…read moreservice company. Had birds in bathroom fan vent, along with bird mites in bathroom, and asked to have them removed and vent cap installed. Technician showed up and reeked of marijuana and said he was allergic to birds. Probably the wrong industry for him. He removed the nest and installed a vent cap, but did not solve the problem of bird mites that we discussed. I was told on the phone by owner Chris that they would use a brush tool to clean out vent tubing and spray solution in the vent to kill the mites. That didn't happen and the technician told me to just spray Lysol in the bathroom fan. Lysol kills bacteria, not bird mites. They asked for payment of originally $199 and then somehow it climbed to $273. I told them I'd be happy to pay if they came back out and actually solved the problem we originally discussed. No phone calls to come back out, only text messages and they never answered the phone when I called. I came home one day to find the same weed-reeking technician leaving my property after having gone in my back yard, through a gate, and climbing a ladder to rip the vent cap out of the soffit while my wife was home along. I arrived home as the technician was leaving and tried engaging him, telling him as I'd done numerous times before over their preferred method of texting that I'd be happy to pay him if they performed the services they described and solved the problem. He refused to talk. The police were called and we are now pursuing damage to property (for the mutilated soffit) and trespassing charges for entering a gated property without homeowner present and without consent. I would steer clear of this company at all costs and not recommend them to my worst enemy.

Awesome service. Used when I lived in Charlotte NC for 9yrs. Patrick was my technician.. Friendly,…read morethorough and knowledgeable..

We love Drew at Killo! We have been using this service for years now and they are friendly,…read moreprofessional, and effective. Drew is always happy to come out between sessions if we see any bugs.

I hired these folks when I first moved to Charlotte in 2011, mostly because they are a small Mom &…read morePops business. Well after 3 years that was a great decision! It's family run and it seems I've met the whole family, who by the way are extraordinarily professional and friendly. Their prices are very competitive but most importantly their service is EFFECTIVE! If you see the creepy critters after they spray they'll come back at no extra charge. Overall this is a great example of a well run small business. Highly recommend them if you need pest control.....far more personal service than the national chains.

The guy was on time, friendly, professional and seemed to be very thorough in his inspection. We…read morewere really happy we did NOT have termites after all (yippee!) and nobody tried to upsell us or pressure us for more than we needed. Good service, fair price.

Called to have them inspect a rental property and follow back up with me after that was completed…read more The did not follow up with me at all. I called to find out what happened and even through I make several request for someone to follow back up with me they did not do that because they did not put a note on the account. I would not recommend doing business with them given their lack of communication and ability to follow basic request.

Terrible customer service. they no called and no showed in October. In December, they called I said…read moreI might use there service again in March and then Shannon a female decided to tell me that I'm rude and I cannot speak to anybody else! with that said, she also tried to say that I had to renew a contract, even though they missed my schedule date I do not recommend the service to anyone because of my interact with her!

Jeremy is the man!!!!! He has been working with me for years at different communities and we get…read morenothing but results. He is beyond professional even when residents may give him a hard time. He has great attention to detail and is a true expert in the field. I wish you all could clone him and make 10,000 more. This company could not have a better employee and I for one cannot imagine using another pest control technician...EVER!!!! He deserves a raise and then some. I wish I could give 10 stars!!!!!! Kudos to your company. Great Job!!!

The technicians that come out to your house are very sweet, that is about all you can say that is…read moregood about this company. When I signed the contract with Action. I was told if I had a problem, to just call and they would send someone out. I called the company and asked if they could send someone out, as I had a problem in my yard. (Action is 2.6 miles from my home) She asked me to send her pictures. I emailed her pictures. Her response was it was a lawn problem and I needed to contact a yard maintenance company. Well I found out it was grub worms. Action is supposed to take care of 20 feet from the house. Grub worms are scarab beetle larvae. To my knowledge beetles are bugs. The infestation is right outside both my front and back doors. I returned a email to her asking if they had anything to handle grub worms. I got no response. I don't know exactly how much contract is left with this company but they can have it!

We suspected bats in our attic from persistent chirping / squeaking that sounded incredibly…read morebird-like. It ended up being a mechanical issue! We felt like idiots but can highly recommend the responses from 2 companies who both helped us ID the issue on-site. Communication and followup with the office and scheduler was excellent and they had availability next day to come inspect, unlike 2 others we called. The inspector arrived when expected (texting to keep us updated on arrival time) and was professional, well-informed, and thorough. Even came with shoe protectors to keep floors clean after poking around. He somehow managed to keep a straight face and remain cheerful and compassionate when it turned out to be a false alarm. Pointed out some roof / attic repairs that may be needed, unrelated to wildlife. We learned about PCA through Reddit, from others who actually had wildlife and gave them high marks for removal. So, though we didn't up needing their removal services, I'd call them again if we DID have that problem. I've found that professionalism from the start is a good omen.

Chris was amazing. Incredibly thorough and personable and addressed our concerns without trying to…read moreupsell. I will recommend PCA Wildlife to friends and clients without hesitation.