Insects, rodents, wildlife; they will always look to make a home inside of 'your' home. In this…read morecase mine. I suppose I could be ok with this if they didn't make so much noise. In which case I had a few rats, that unknown to me, burrowed their way under my foundation and into the crawl space. Learn something new every day. So I call Charlotte Wildlife Removal and learn that rats can actually dig tunnels. And from earlier battles to remove them over the years; found that there were a few holdouts left. CWR laid out large box traps along the entrance to the hole and other areas as well as in the crawl space. Being sure not to lay poison yet so that they wouldn't die and then I would have the smell in the house. Side note; contrary to popular belief, the poison doesn't drive them out to get water, they'll just stay and die. CWR came by every other day for 2 weeks to check the traps. All of the rats we caught happened in the first few days but did it for 2 weeks to be certain. Then the poisonous was laid in the attic, and crawl space. The best part though is that CWR dug down where the tunnels were filled it all back with concrete and covered with dirt. Overkill, possibly. Serious follow through, ohhh you bet! I have a near full basement and these tunnels contributed to leaks into the basement on days of heavy rain. So I'm very thankful for this dual repair. They will be back to do other preventative work for the crawl space. For now it's back to just being my home. Pleasant to work with, diligent and priced fairly. Highly recommend them.

Will at Charlotte Wildlife Removal is timely and effective. He has helped me with an ongoing…read moreraccoon problem and their pricing model has been really conducive to working with them on an ongoing basis.

John has been helping me with my home and commercial properties for years. I can give him my…read moreendorsement for efficiency and integrity. He treats the animals that he removes in the most humanely way possible. I don't hesitate to let John into my home, even when I can't be there. For personal service by a true professional, you can't do any better.

From the owner: Kingdom Animal Removal Solutions specializes in Nuisance wildlife solutions. From trapping and…read moreexclusion to post-infestation cleanup and client education, Kingdom Animal Removal solutions has the right experience, education, and attitude to solve your wildlife issues.

Hi neighbors. Not sure if most of you recall my post a few weeks ago regarding my raccoon issue and…read morePCA remediating. So after receiving a call from the company on the final day of contract informing me the issue was much worse than the original inspection stated and it would cost me near another $4,000 to complete, I wrote a letter to the company. I have to say I was impressed that the owner, Rick called me and texted. When he did not hear back from me, he wrote me a letter expressing his disappointment in how everything was handled by his team and offered to complete the contract and the added work at no extra cost to me. It would all be completed for the original contract price. He was also there to supervise the entire project. Here is where he really impressed me. Before leaving we chatted a bit. We got on the subject of other house projects and I mentioned I was looking for a plumber and told him my issue. He asked to look at it and in 5-mins had resolved that issue and probably saved me several hundreds of dollars. Charlotte, if you ever have any problems with pests around your home you should consider the Pest Control Authority. Tell them they were highly recommended by me! 704-377-2844

I was impressed with the description of the PCA service. I called to ask about the pricing. The…read moregentleman I spoke with said he would come to the house to see what would be needed and give us a price. There was no mention of a fee, of which I would not have approved, as I was unemployed at the time. SIX months later, I was still unemployed and I received a bill for $125. I spoke to a woman there to let them know I was still without work and surprised by the unauthorized bill. She was less than understanding. Two months later I finally found work and before I could pay them they turned me over for collection despite my situation, my open communication with them and the unauthorized charge. I called to make the payment, which was deducted from my account, and two weeks later the collection agency is still sending me letters. I suppose it will depend on whether or not we need to involve a lawyer and the Consumer Financial Protection Bureau to determine if we ever use them or not. I certainly hope their work in the field is handled better than their accounting practices. GET EVERYTHING IN WRITING!!!!!

Great communication and they keep the pests away at a fair price, which is why we hire them…read more Brandon is a great tech.

We have been consistently happy with the service we're getting from Truly Nolen. Termite traps…read moreoutside the house are checked and emptied regularly (and yes, they get quite full). We no longer have an ant problem (we used to have fire ants under our back deck) or a spider problem in our home. Lately, we've had a problem with carpenter bees. Harmless enough to humans, but they seem to want to eat my house. No problem. We called TN and they have been out a couple of problems. They're not killing the bees; they're making them want to go somewhere else instead. Friendly workers, efficient service and most importantly, they get the job DONE. #ServiceStarShoutOut [Review 14987 overall, 489 of 2021, number 2853 in North Carolina.]

We were customers for a while. The mosquito treatment did not work, even though we paid a premium…read morefor the bucket and the spray, and tried both the green option and the regular option. We switched to spraying Wondercide ourselves and saw some serious results, so it is not truthful that the problem is just the season. The problem is the service. When we first switched to them, the indoor spray worked, but then I believe that the technicians got lazy because even though I was on maternity leave, I never saw them inside, and we started having pest problems. We called more than once about the issue inside and outside. and were told that we could pay for them to come back. Multiple times we expressed our frustration, but were never escalated to someone to help until we cancelled. We were supposed to hear back from the manager after we canceled future service about having them come back to our house to do a call back since we were still under the supposed three month warranty, and had just paid $200 for absolutely no results, and they never called back. I did follow up more than once and never heard back. Looking at reviews, that seems to be the norm. Customer service: 0/10 Efficacy: 0/10

I only had a 30 day warranty for bats. When the service was finished in October, I didn't know that…read morebats were still in my chimney because they hibernate from October to March. The warranty needs to cover the time of hibernation.

DO NOT USE THIS "COMPANY"!!! Like other reviews have mentioned, this guy (Sergio) is a SCAMMER. I…read moreinitially came across this company via a Google review which in hindsight was clearly doctored. Sergio has the gift of gab and will ramble on about supposed animal habits for whatever you're dealing with...enough to make you think he knows what he's doing or until you absolutely have to excuse yourself as to not waste more time. Ultimately, he's not scared of dealing with rodents/pests, but any sort of follow up work to prevent pests from returning will be shabby, that is if you're able to get him to return. I spent three months hearing excuses (ex. car problems, family problems, other clients, etc.) before he finished "reinforcing" my roof so that raccoons would not reenter. Do yourself a favor and go with a name brand company or a referral.

Reckless and negligent…read more Apart from terrible communication and excuses, the guy who came out to remove squirrels and mice from our attic left about 20 long sharp metal objects on our roof when he couldn't finish a job. One of the objects fell off, almost hitting someone. He shrugged when I showed him. He then left a packet of rodent poison out in our PLAYROOM and my 1 year old baby got ahold of it! Thank GOD my baby didn't eat it and is fine, but it is horrifying what could have been had we not grabbed it from her immediately. I wouldn't trust these guys for anything. RUN. FIND ANYONE ELSE.

I became a customer 12/21/21. Contract was written by employee of company and also the person. That…read moreinstalled baits. Contract called for 12 baits around property for set amount and annual fee of 20.83 as stated in contract. I agreed and they were placed. A year later 12/22 i am waiting for call to do annual. No call to set appt. I call i am told system was updated excuse's. Appt was set. But it rained badly so appt was set for 1/12/23. Tech came i see him checking not changing. And 15 min he's gone. I look at me email and see bill for 250.00! What! I call and I'm told that is for yearly service??? Well that is not what it states in my contract. You have breached contract. Receptionist tells me she has to call boss. Boss calls and tells me 250. Is for bond. I tell him what it states on my contract. He tells me its wrong! Well who's fault is that!. And if I don't pay they will remove baits from my property. I will pay the agreed amount in the contract. They are not upholding what is in the contract. And now they are threatening to cancel because of their mistake. And also i had three baits along the back and one is missing? Not happy with this company.

Always on time. Respectful employees. Bugs GONE!! Response time is %. Reasonable rates. Good…read morecommunication.

HIGHLY RECOMMEND!!!!! Monica in the office was awesome in…read moreexplaining everything regarding my pest control. She answered all of my questions. That is the reason I decided to go with Citywide. Customer service and communication is important to me. The technician Adam was very thorough and walked me through everything that he was doing and explained the whole process and timeline.