Alex & his crew continue to go above and beyond to ensure our system is doing what we want. They…read moreprovide what you want and need, not the most expensive. I have been buying AV equipment from Sundown One since 1976 (I started early in my life). I'm still using a turntable from the 1980's and still buying new equipment today. What more can you say about supporting local expertise.

We just bought a 55" Samsung and Sonos sound it's great after the Sony was just over priced at Best…read moreBuy never could get sound bar to work .over 3500 for those. We now have much better pic then Sony and sound bar that works .Thank you SunDownOne .

There's a reason they're fading away. Only person working was gone for 10 minutes until I knocked…read moreon back door. Just wanted a pair of headphones!

The guys at Benchmark fixed some work I had done at another shop, as well as added a sub in my…read moreBronco. Very informative, great people to work with! Highly recommend!

It was 30 years ago that a friend got a new "system" for his car.. haha.. Well, here we are! I…read moreneeded to get the stock stereo out and something up-to-date, Benchmark took the time and got me into something perfect!! Thank you sO much!

I would give -0- stars if I could. Worst experience in my life. Spent $2,000.00 on computer only to…read morehave computer lock up before even getting to actually setting up. You cant talk to a live person from the Springfield store as I was told they are not accepting outside calls. Great customer service. NOT. GEEK SQUAD from a foreign call center had no clue, kept asking what do you want me to do? FIX IT. Its brand new.

On Monday, June 30th at 11:36 AM, I found myself preparing for a shopping adventure at Best Buy,…read moreeager to explore the latest gadgets and technology! My rights were violated against their policy Two the employees Paul and Tom went inside of my belongings without my permission. Best Buy, loose prevention team and general employees are instructed not to engage with suspect to avoid potential legal issues.

I called this guy and inquired about audio equipment. He quoted me a price of 95 bucks. I went to…read moreone of his competitors and got a price of $10. I called this shop back and the owner's response to me was, "whatever" and then hung up on me. This guy isn't worth your time. Spend your money somewhere else.

When dealing with Dave over the years, this was a stellar place to do business. For me, that ended…read moresadly yesterday. I highly recommend Mark and the Luthier Shoppe. All I wanted to do was buy a combo amp and the "owner", while being on the phone passed me from one employee to another and then got condescending. Mark was more than happy to sell me a nice combo tube amp. Dave, thanks for the years of service and congrats to the new family addition. Troy finally sold me a small piece I wanted, but it's always sad to see an idiot that doesn't understand customer service in a place I've done business with for many years. But, like he told me: "There's always online."

Terrible management and toxic work environment. Too much drama. Management treat you like shit…read more Also, the store is messy and a lot of the workers half ass everything.

First time going into this Target since I'm not from around the area. Looks clean and organized…read morewith a nice variety of items in each department. Although I did notice the set up of the store is a bit different from most Targets I've been to.

Kwadjo was very helpful and very personable! He really knew what he was doing and helped me to get…read moremy son a new phone and answered all of my questions!

Incompetent fraudsters. Accessory purchased 7/23. No receipt provided because they have gone…read morepaperless. discovered it was not the proper accessory. I've been trying to call for several days to find out what the return process was. I went out there today and was told that all returns were being done online. I was given a link. In going to that link I was taken to a chat program. After 45 minutes I was told that I needed to return it to the place I had just left. I went back and was told, for the first time, not when I purchased the product, not when I was on the chat, not when I was there the first time, earlier that day, but just now, that they have a 14-day return policy and that since this was day 16 they would not processing a return. Now mind you, I understand there is a pandemic. But that pandemic has not one time prevented them from billing me every penny and on the day it was owed. So it seems like the pandemic gate only swings one way. Terrible service. Makes Comcast look like five-star hotel service by comparison.