I recently moved to Monroe and was really excited to check out this salon. I came in for a refill service. There appeared to be an employee holiday party happening during business hours while customers were still inside--which, given the holidays, wasn't an issue to me. However, it felt as though the nail technician was obligated to take me as a client and was interrupted from his festivities. I sat down, complimented his Christmas sweater, and explained what I wanted done. From the start, he was condescending and very rough with my hands, but I didn't say anything. Every request I made, he countered with options that didn't make sense. I'm not a nail artist--I simply asked for a soak-off because he didn't have the matching acrylic powder. Instead, he kept insisting on refilling with what he had, even though the colors didn't match and I wanted a French design. He repeatedly told me a French wasn't possible because the acrylic difference would show, which is exactly why I originally requested a soak-off. I tried to compromise by choosing a dark nude or gray, but it still wasn't the look I wanted. He then told me he couldn't do a French at all. At that point, I told him that as the artist, he should be able to offer solutions rather than rushing the process. He responded by speaking rudely in his language to his coworkers and then abruptly got up from his seat. I have never been treated this way in any establishment. I was shocked, confused, and embarrassed, and I truly wish I had never stepped foot inside. I came in with high hopes and left with nothing but attitude, rudeness, and disappointment--and no holiday nails I was so excited for. Moral of the story: ask all questions at the front desk before being assigned to a technician, so you don't end up with someone who clearly doesn't want to work or be bothered. (Tom) read more

Horrible pedicure!! Left a lot of dead skin on my feet and nails, didn't throughly clean my feet. Never going again, definitely never recommending. read more

AWFUL. Did not give me what I asked for and did a complete different design on my nails. She got me with the drill some also. I left with powder all under the bottom of my nails that she did not even bother to clean up. read more

Firstly, it's like a cattle drive. Rush,rush, rush. I asked for a pedicure and acrylic nails. Pedicure was fast but fine (hence the 2 stars vs 1 star). However, I showed a pic of what I wanted for my nails. Charged me extra... still don't know what for.. and was no where near what I wanted. I will never go back. Your "spa" experience isn't there. It's really bad. read more

Lee's Spa Nail - What I got - Nail Salons Near Me - Monroe, North Carolina

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This is place is what i look forward to every couple of weeks of when i need my nails done. My usual technician i go to is Tom , he's so good at doing nails and is able to do what you want. He's so skilled , whatever you ask he will do it and the results is exceeds my expectations . Highly recommend Tom 10/10 read more

Tom is also great as well he does a fantastic job for my family and friends I also recommend him 10/10 if I were you I would come down and see Monica and Tom those were the two people that took great care of me and my peoples read more

My experience was good. I came in on a Tuesday during lunchtime and it was not busy. I will opt not to return though due to the number of unsatisfactory reviews. I would hate to have a negative experience after having such a positive interaction during my first visit. Unfortunately, I know all too well how my experience at an Asian-owned nail salon can go from great to horrible with a blink of an eye so I will look for a nearby salon with better reviews. read more

Lee's Spa Nail - Satisfied with Gina's service. - Nail Salons Near Me - Monroe, North Carolina

The absolute worse!! My nail shape look awful! The paint on my nails look awful!! I highly recommend going somewhere else! 0 stars! If you do go do not get Nancy! Complete waste of money! Asked if someone else could fix my nails and they said no! I will not be returning! read more

Lee's Spa Nail - HUGE NO!!! - Nail Salons Near Me - Monroe, North Carolina

As soon as I(black) walked in with my friend(not black), I was asked if I wanted extra-long nails. I told her no; I wanted a short set and a mani-pedi. Getting my nails done, the older man never spoke to me and freestyled my nails, giving me the wrong shape and making it look clumpy. As the paint was drying, it got smeared in the light, and he took a big sigh, said something in what I assume was Mandarin very angrily and walked away, and someone else had to continue my nails. My nails look terrible; the French tip is different on every finger. I wanted a short square shape, but because he never asked and refused to look at the inspo picture, I got clumpy duck-shaped nails. I have never been treated like this at a nail salon and seen such an unprofessional environment. It was truly a terrible place, and it did not feel welcoming, especially when the employees were cracking jokes about you. read more

I told the nail tech what color I wanted. while she was applying, I noticed the color did not match the color I asked for. when I told her she got very defensive and she said, "I guess " to me asking her to change it. She continued with the pedicure laughing and giggling with other employee. While painting, pushing my foot down and telling me to keep my toes straight. I then continued to where she wanted me to sit for a manicure. The seat had rough hard dried glue in it. I went to switch the seats and she stopped the chair and said it's just dried glue. I told her I didn't want to sit on hard glue. She continued to share that its dried. At this point I have had enough and just asked to pay for the received services and left. I have been going here for awhile but NEVER again. I also buy gift certificates for gifts but that will unfortunately not happen anymore. plenty other places who will give me the services I work hard to pay for. read more

There were a total of 6 women sitting at the pedicure with NO WATER! At almost the hour mark we left (myself and my daughter) as she was so ready to go at this point! The women were more interested in taking the plastic out of the dirty bowls instead of filling up our bowls with water so that we could at sit there, relax and have our feet soaking. I said what I needed to say about the situation, but WILL NOT be back! read more

Lee's Spa Nail - Hoping this goes well! - Nail Salons Near Me - Monroe, North Carolina

This was one of the worst experiences I've had getting a pedicure, ever!! The lady rushed through and kept jabbing me with tools. When removing my gel polish, she had the setting too high on the drill she was using and hurt my toe. They kept insisting that I get gel and was told there weren't many regular nail polish colors to choose from. I didn't want gel because my toe nails are thin due to how gel polish is removed. I will never come back to this salon again. Oh, and when I was sitting to allow my nails to dry, the fans went off, several workers noticed and didn't attempt to help me. I finally asked and a guy showed me how to turn it on. They were rude, snarky and unprofessional. read more

Lee's Spa Nail - Nail Salons Near Me - Monroe, North Carolina

Fantastic service and quality. Staff is amazing and friendly!! Clean and comfortable! Ask for Gina, she is remarkable! read more

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The guy who sits all the way against the wall, who appears to be the owner is extremely rude. I have HAIR in EVERY NAIL!! He rushed my entire service and you can tell by the look of my nails. He was rough and I was more of a number than a customer. At end of my service he drenched my hands in oil, I asked for a paper towel and he said "go wash it". Well my purse was in my lap so I would have gotten it all over my purse so I said " I'll just a take napkin. He basically tossed it my way as if he was annoyed. He will never do my nails again. Stay clear of this man. Worst service I ever experienced here. read more

I've been visiting Lee Nails for over 10 years. Lara is absolutely fantastic! I always request Lara, but any of the techs are great. After years of only going there, I had the chance to compare Lee Nails on a trip to Atlanta and realized that all salons are not created equal! The owners Tammy and her husband are on-site and are very accommodating, professional and friendly. If there ever is an issue, they make sure it's handled right away. Just really love Lee Nails! read more

First time there! I will be making this my nail place. Lara did a fantastic job. Everyone was very nice. See you soon!

I recommend , to be more specific with what you want ,and speak up when you don't like don't just wait until the end read more

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I usually go here with no issues, but today I don't know what was going on I came in for a fill in and a replacement for a nail that came off. I got charged $50 for a basic fill in, no polish included. AND look how textured these are, they aren't even smooth after putting on the gloss finisher. Will not be returning. read more

Lee's Spa Nail - Nail Salons Near Me - Monroe, North Carolina

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I felt like they were very rude. I brought my baby in with me and the lady that sits at chair number 1 was so mean. This was my first time ever going there and I will never go back read more

Ouch. I have been here in the past and had a fine enough experience to return: but this past time was my last time. I'm not the type to complain at a nail salon. I've gotten colors or shapes before that I wasn't a fan of. But this time I did complain because I would have been embarrassed to walk around with this on my fingers. And I'm not even mad that they turned out bad, I'm mad at how the nail tech reacted and how I was treated when there. When I walked in there were about three people waiting. No big deal nail salons always seem to be busy. But then they took two women that came in after me before me (and they didn't have an appointment). When I finally was sat they ended up moving me. Finally it was time for my nails to get done (I wanted a fill in) the type that I wanted was an ombré he told me I couldn't have that because it's a special dip. No big deal, I'll just get a solid color then on the nails I already have. He starts filing down my acrylics and asked if I got them done there. when I say no, he proceeded to tell me how badly they were put on and that they all needed to be removed. I agree, and say since we are removing them anyways let's do the ombré I show him the picture I want it's a nude color to white. He agrees and begins removing my old nails. He does the ombré. And they look HORRIBLE. There are white spots in the nude color along with lines and they are all different lengths. So I spoke up and told him I don't like the way the ombré showed up. He offers to restart after I've been in the salon over an hour and a half. I tell him no thank you and ask if it's possible to just paint a solid color on top of it. He quickly and aggressively tells me no and starts clipping the nails off painfully without talking about other potential options. Clipping my nail bed and making two of my fingers bleed. He told me it's because of the colors that I choose and them being too dark. And that my fingernails are to wide for the shape that I wanted. First of all sir, you offered me a variety of different shades and if it was going to be to dark you should have told me from the beginning. Because the entire experience you had no trouble telling me no about everything I wanted. These nails were supposed to be for my bridal photos. So it's awesome that I know have little scabs and no acrylics. 10/10 recommend you avoid this nail tech. I'm not sure what his name is but he is the bigger man that usually answers the phones. read more

Lee's Spa Nail - The tech cut my fingers aggressively removing the acrylics. - Nail Salons Near Me - Monroe, North Carolina

Been there twice. My bestest girl goes here often and I finally joined her. First trip was okay. Got manicure with gel polish. Was decent. Nothing to write home about. Second time I got spa pedicure and manicure. I wanted holo polish (HOLO! ) and right off the bat the tech had an attitude about it. She kept trying to sell me other services by mildly insulting my appearance but she could "fix it". Yeah, no... When it came to the manicure she rushed through it, watched TV through half of it, and ended up flooding my cuticle beds with polish and top coat. Thanks to Simply Nailogical, I knew this wasn't good news. She refused to fix. Gel polish lasted 3 days and started to peel, as expected. Won't be back. read more

While I like service that is fast, i don't like it so fast that the quality is jeopardized. Let's start with my pedicure... the lady was moving so fast! Like too fast that I felt like i was on a roller coaster! She cut my toe nails too short without asking if I wanted them cut. Same lady was also prepping my SnS removal and again moving so fast she nicked my finger. Now let's get to my SnS on my nails... I asked for a color based on number from their selection... white 002... the girl who was doing my nails shows me the powder and I asked " is that the 002 I asked for,this has sparkles?"... she proceeded to argue with me about what was white and what was not. I said just get the color associated with the number. I then asked if I could get an extra coat to make them more durable. I said I would pay extra if needed. She then became irritated IMO and proceeded to count the coats and complain they were " too thick". And THEN she finally finished. I look at my nails and they are raggedy up close. See picture for the horrible clean up on my nails. The thickness has zero to do with the terrible cleanup! My bill was $85 and I still left a $10 tip for a total of $95 regardless of the terrible attitude and service. read more

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Made an appointment for 10:00 am for my husband and I Waited for 45 minutes before pedicure started. The people that did them flew so fast through them. Big disappointment read more

I've been here twice the first time overall was great except they try to upsell like crazy and it's a little uncomfortable. The second time was not a great experience. The lady who did my pedicure was so rough when trimming my cuticles it was painful! She next day after my pedicure my big toe was extremely sore and painful all around the sides and red. I had to use Neosporin plus an antibiotic to get it to calm down. 3 days since my pedicure and it's much better but wow I am terrified to ever go back there. I would recommend somewhere else before coming here. read more

I have been going to he same nail salon for years and recently moved so I needed somewhere to go. Multiple recommended this salon to me, and I was pleased to find they are open on Sunday's! The pedicure was great, I got the deluxe with designs on my big toes and it still only cost $35! I get ingrown toenail sometimes and the nail tech was very careful to trim my nails to prevent that from happening again. When I got my eyebrows waxed, the woman said they had been waxed wrong before and very carefully waxed them to get the right shape back, I was so grateful!! I had my iPad with me and the nail tech automatically asked me if I wanted the Wifi password, I didn't even have to ask! I agree with others that it may not be the most relaxing, quiet spa atmosphere, but they do a great job. My nail technician was very friendly and made me feel very comfortable, making sure she added more hot water as the water began to cool down. I would definitely recommend this salon to those looking for a good pedicure and wax! read more

I have tried many nail spas in Indian Trail but I drive to Monroe. They are quick to greet you and will get you in and out quick. Everyone does a fantastic job and are very friendly no matter how busy they are. read more

Lee's Spa Nail - Nail Salons Near Me - Monroe, North Carolina

although when I first got my nails done here, they were very good quality and looked very pretty. But then, after a few days there was something on them and I went back to get it fixed, because the man who owned it told me if anything happened come back. they made a huge deal over it and had everyone in the salon staring at me. he was very aggressive when fixing them, and talking about me to another nail tech. I was very uncomfortable and will not come back. read more

I was frequenting this place for a while but its seems that my nails always lift or I have some problems in between fills. I really love the atmosphere here but I might have to find a new place if I keep experiencing problems. read more

I went in for a SNS dip and pedicure and was not able to get Nancy who is the best tech and who always does my nails. Instead I got a random lady who not cut my cuticles but did a horrible job on my nails.. I had them done on May 30, 2019 and five nails popped off on Monday June 3rd!! If you can't get a good tech don't go! Plus I was charged $115 for it!!! I will never go back!! read more

I used to come here with my MIL all the time and only used one specific person because she was amazing. Everyone else does not listen to what you want. The men there are aggressive and rude. I went back and signed in to their new system. Went to TJ Maxx and came back 40 minutes later when I got a text. Was told to sit down and after waiting 20 more minutes I left. Not coming back even though it's less than a mile from my house. read more

Horrible!! My sister and I went to get manicures and we both got French tips. The next day both of our nails started to crack. I called and asked if we could come back on Monday to get them re done because we are out of town for our aunt's funeral till Sunday. The lady on the phone kept explaining that they may crack if they aren't dry, well the problem with that is we sat under the dryers for 40 minutes and the lady told us we were ok to go. The lady on the phone also proceeded to tell me that they could re do it if it were 1 or 2 nails but not a whole hand. HOW DOES THAT EVEN MAKE SENSE?! It is not my fault that they all decided to crack. I have done nothing to be rough on my nails causing them to crack. I also offered to take pictures and send them to someone to see we weren't lying, but she denied that offer. The polish is cheap and I will not be going back to this place ever again after they fix my nails for free! It makes me really upset because the manicure was my gift to my sister for her birthday. It was her first ever manicure too. This is not a good place. read more

The salon, in all is ok. I enjoy the pedicure and that the basic spa pedicure includes hot stones. However, I have had the two worst experiences with Yvonne (says Vy on my receipt). The first time, I went for a full set acrylic with gel polish, I enjoyed her chatty nature and suggestions, but my nails were not straight and 3 had broken after 10 days! This time, I went for a fill in and just my luck, Yvonne again. I had a full set from another salon which I was pleased with. She filed off the gel polish but left remnants of the gel behind and put acrylic over it! She swore it would be filed away, but wasn't. She then completely changed the shape of my nails and made them uneven on the sides because she applied to much pressure and filed forcefully. I still have her a tip but I will not be going back if I have to be serviced by Yvonne. read more

Worst service ever! I went to get my eyebrows done the lady who did them ended up burning me. She was so rude didn't even say sorry.My first and last time going there!! read more

Visiting the area from Michigan. Looked them up and called to asked if they were busy. They said no and to come right over. I am there in 5 mins. Same people that was on the phone yells from back that it will be at least 30 mins just to get polish. 40 mins later I am still waiting while others are getting served. I asked how long it will be and I am told that I have to " just keep waiting". Not!!!! Worst customer service I have ever seen!! read more

Horrible service, they don't care about their customers. I came in for waxing and I've waited for about 10 mins and then an employee came in and asked if I want to do an eyebrows and I said no so she said something in Vietnamese and left the room and then no one came back to do the service. Simply rude!!! Especially since I've been there many many times before. They just lost the customer read more

I just walked out of the nail salon not 2 minutes after being sat. I requested that my acrylics be removed and nothing else. The woman I was sat with kept asking if I wanted a manicure too, and I said no, just the removal. She then made a huge scene about me only wanting a removal, involved the entire staff at the salon, and had other customers staring at me. I got up and left, making a point to say that I'll be removing them on my own. Their service has declined severely in the past few years and I will never be returning. read more

I just to love coming here, but it's so busy every time. The owner is great, he is always super nice. I would like to be a regular customer again, but the wait time kills me. read more

This nail salon is not as good as it used to be. The last two visits people that came in after me for the same service were taken before me. The quality of my pedicure was poor and the wait was extremely long and after waiting so long my pedicure was rushed. When I went to check out the cashier messed up my transaction and had to run my card twice. I gave this nail salon yet another chance, but they keep disappointing me. read more

I went for a pedi and lip wax! The paint job wasn't good and she had to use the tweezers and I ended up leaving with a bump on my lip from her grabbing my lip instead of the hair. Great way to go on vacation! Never again read more

Love it here. Tammy and Fong are awesome. I go every 2 weeks. Gel nails and a pedicure. Clean and relaxing read more

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