Ordered a case they had online and they canceled it. .usually a business honor there sales . They…read moresaid they can't send it free shipping even though there site gave the option and said it's a mistake. . Well isn't that the point of honoring your sales ! Other wise it's false advertising or click bait. . It's one case they had they should just bite the bullet for there mistake .instead now I have wait 3/5 Days for my money back ! I won't be doing business with them j recommend others to avoid this kind business practice

I've taken two guitars into the store for restringing and service over the last two weeks. While…read morethe work itself was fine, the customer service left a lot to be desired. I'd describe it as unhelpful, and borderline rude. Can they do the work? Sure, but given a choice I'll take my business elsewhere.

The Soundhouse is a wonderful organization for aspiring musicians to collaborate with other…read moreartists, gain experience and exposure in the industry and overall just have a lot of fun! They are not a school, but rather a place where your student can put into practice the skills they are learning elsewhere. However, they will still learn a ton from the hands-on experience! My middle school student has been participating in one of the bands for several months and has found the group to be highly supportive and is gaining confidence in his performing ability. As a non-musical person, I enjoy coming to the shows to support the bands. They are all very good and I'm surprised at the talent and skills of such young people.

Great experience to play here and learn more about music. Love this place and only been in a band…read morefor half a year

Met my son's piano teach here to help pick out piano lesson books since the last time we picked a…read morecouple up there were a little outside his current level. The young lady at the counter was able to help find the missing lessons for the two styles were were looking for. Overall staff was very helpful and inviting when you walked in welcoming you. Easy to approach and request for recommendations. They have a wide variety of lesson and sheet books for piano, string and wind instruments.

I've had great experiences with Marcus. I bought my first guitar here in 2003 and I've bought my my…read morehigh end Gretsch and Taylor guitars here In 2019 and 2020. I always get a great deal with great customer service.

Kyle has been teaching my daughter guitar for several months. It has been a wonderful experience…read more He is kind, qualified, and driven. We have seen great progress in a short time. His song choices keep my daughter motivated. I highly recommend him.

From the owner: Lessons for Guitar, Bass, Ukulele, and Music Theory!read more

the employees were so nice and helpful!! we really enjoyed our experience, it was much better than…read moresummer hays

This place is awful. I wish I had read all the reviews before purchasing from them. I ordered a…read moreguitar from Bert Murdoch Music to be shipped to Virginia, and on arrival I noticed there were a lot of quality control issues with the guitar and the case. When I reached out to initiate a return, they told me they would not help at all with the cost of return shipping, and they also told me they would not issue me a full refund since I was returning it. A DEFECTIVE item. This place doesn't stand behind what they sell, and they are incredibly rude to boot. Avoid this company at any cost. If I could give zero stars, I would.

I think the school of rock is a great idea. I think they…read morehave high quality teachers, unfortunately they underpay them tremendously and keep the profits. Less than minimum wage. The teachers are the ones that make this place work.

My daughter Scarlett started with School of Rock Sandy a few months ago and we have finally found…read moreher niche. She LOVES going to practice each week and it is because of the wonderful staff. Thank you Jace and Brooke and Van for your patience as she works on memorization (as she is only 7 and still learning to read haha)! James has been very helpful at the front desk to and accomidating :) A very special thank you to Marcus who has inspired her greatly. His enthusiasm is contagious and his belief in her abilities has given her confidence visibly in other areas of her life.

I have always left this establishment feeling like they gave me good advice and great value with my…read morepurchase. I really love this place

Purchased my daughter's guitar there. The staff was super helpful in helping me decide what the…read morebest fit and price point for her needs would be. They even made minor recommendations on a few accessories she would surely need (that I would've had no idea about.) They also got the guitar into the bag and all set up so all my daughter had to was strum away. I'd recommend Mountain Rock to any of my friends and family looking for a really well run customer service based company.

They are no longer in business. You'll have to go elsewhere for music instruments and accessories…read more For repairs and lessons in Richfield, UT, you can contact Ken Rhodes at https://richfieldguitarlessons.com.

I came to the Piano Gallery several months ago in my search for the right piano to bring home with…read moreme. The selection of acoustic pianos was very good, and I would have loved to bring one of them home with me. Sadly, my living conditions require something I can plug headphones into, so that's where I set my sights. Considering the problems plaguing a lot of retail stores with getting inventory in, the selection was still very good. There were a lot of electronic options ranging across the price spectrum. I found the staff to be courteous and honest about what I could expect if I wanted something that wasn't currently in stock, which I appreciated. There were no false promises, even if it meant losing my business. I decided on a Yamaha CSP-170 that they had in stock. The delivery guys were punctual and respectful as they unboxed the piano and set it up for me. I returned to the store a handful of times with questions and concerns. They have their own people who come out to do service calls and this is something I almost needed to use, but the issue I had resolved itself. My experience is mostly positive, though the things I was so-so about was that I felt like it was a little hard to schedule a time with the repair person that worked with my schedule. I would recommend checking out this location if you're in the market for some type of piano instrument--whether that is an acoustic or electronic.

I moved recently and when they set up my piano, the movers said "we have a problem". One of the…read morelegs was so loose, they warned it might come down in the next earthquake. Normally that's a joke, but with the recent quakes, I got unnecessarily nervous that it was going to fall on my cats or something. So I did a quick google search to find 'piano repair' and most places say they do repairs, but they just mean repairs to the keys and mechanism, not to the piano structure. I made online inquiries to two places. The other place took 2 days to get back to me, and they said they didn't do that kind of repair (although they did give me a recommendation for somewhere else). Piano Gallery (Jonny) called me that same morning, and was able to come out the next day. He checked in with me later on my type of piano to make sure he brought all the right parts. He showed up on time, gave me a call to verify parking, and was friendly and easy to work with. He showed me an at-home method to prop up my piano (bench + books), took off the leg, and fixed the screws for me. When he was finished he also checked the other legs and answered other questions I had about the piano. He recommended a tuner who could help me fix the sticky keys. He also noticed that my music desk was missing and gave me recommendations on how I could get the music stand to stay up in a better position without the desk, and told me the method to use to stain the pieces of the piano that really needed retouching. In other words, he came for a simple job, he did it fast, and he helped me make a plan to improve my piano overall. I was impressed at the service and really grateful that everything was taken care of, and am enjoying my non-wobbly piano. I don't remember ever stepping inside the Piano Gallery, although I've driven past multiple times, but I am super happy with their service!

Music is my life, I have called Summerhays in times of great need both professional and personal…read more They have come through when I thought it was impossible. Places like this are built of love and music, they are rare, hugely valuable to the community and are lifesavers for some of us. And Bobby, thank you, thank you, thank you. All The Best, Aaron Mattison 'Ezra Bell'

OUTSTANDING customer service from Christian in the string repair department. Christian was an…read moreabsolute breath of fresh air. From the moment we walked in he was friendly, knowledgeable, informative and patient with my 9 year old and her viola string repair. He included my daughter in said repair making her feel capable and confident. Christian's enthusiasm and all-around delightful demeanor ignited a deeper interest for her today. Summerhays is a beautiful store with a wide variety of instruments at reasonable prices. Many of the items I needed today were on sale which is always a bonus. Thank you for such a positive experience Christian!