I was not happy with the service from Lee's Carpet Cleaning. It was $195 for a quick in and out service, very mediocre. I made several attempts to have them come back to rectify a few spots, stairs, and a portion of the top of the stairs. To no avail, they calls were argumentative (at least 6 calls) leaving me to believe they would come back. The day I had an appointment to rectify, I waited, called, and Lee himself said the guys said the stairs were "beautiful". He had "no knowledge of who I talked to" and was condescending. They had no intention of coming back out even though I had an appointment. I went to the credit card company to try to dispute since I needed to repeat the service as every spot came back through within weeks. Lee got to keep his money, I paid someone else to fix it. I was talked down to, argued with, stood up, dismissed, and pretty much called a liar. I'm embarrassed for this company as the carpet store recommended them and they did a great job the first time I used them. The "boys" who did the job did NOT want to be here that day and snowed their boss. What happened to taking care f the client. I was not asking for anything I didn't already pay for. read more