Thanks to Casey and to Jack for their excellent help in the purchase of my 2025 CRV exl!read more

I recently brought my 2024 Honda Accord to Valley Honda in Aurora for a recall service, and I…read morecouldn't be happier with how everything was handled. From the start, Kristina Pszotka, the Assistant Service Manager, made the process easy and stress-free. She clearly explained what the recall involved, how long it would take, and kept me updated during the service. Kristina was professional, friendly, and very straightforward -- no runaround or upselling, just honest communication and great customer care. The repairs were completed on time, and my vehicle was returned in perfect condition. I've dealt with many service departments over the years, and Valley Honda stands out. If you need service on a Honda, ask for Kristina. She will take care of you and make sure the job gets done right.

This review is for Tobias King and Blair Berg…read more If you want to have a comfortable experience and be directed to the right car at the price you are willing to pay, see Tobias King, Sales Consultant at Enterprise Care Sales in Aurora. Tobias actually became a friend along the way. He patiently listened to what we were looking for, then brought the car up for a test drive. He answered all of our questions. We felt as if we could leave at any time, which is different from previous car purchase experiences. But we didn't want to leave because we were learning so much. Blair Berg gracefully walked us through financing and we obtained a better loan than we expected. Thanks to both Tobias and Blair for such a comfortable experience. John and Barb

I highly don't recommend this location 4000 Ogden. I worked with someone great but this location…read moreprovided the worse service ever. I put a down payment on a vehicle to hold it a week before I picked it up. When I picked it up and got it home the car already had issues so I had to take it back. A random lady from the place called me to tell me the car was ready to be picked it but she couldn't even explain to me what was wrong with the car told me that's not her department. They gave me a loner car on full tank and i gave them my car on half i returned they car back full tank and they returned my car back on E don't know how that was fair and the lady again told me that's not her department i hate the experience i went through with this enterprise.

This place sells nothing but LEMONS, within 2 days of purchasing a vehicle the problems started…read more Took the car to their mechanic, they only fixed the minor problems. I was given a 90 day warranty on that they fixed, a week later same issue so when I went to make another appointment they had a notice on their website that the Service Dept was moving to Gurnee over an hour away - there was NO WAY my vehicle was going to make it there.

i would give them a big fat zero. my transmission went out…read moreand and wanted me to drive it to chicago illinois so they can fix it. i told them so many times it is not safe to drive. so i totally stop the payments on my jeep and told them to come and get it. they don't care about thier customers. especially the ones who pays on time

Today I came in and searched to trade my car and buy a new car and I was met with Dion and he…read morehelped me out so much. This place was quick and easy and I highly recommend anybody looking to trade in in a car and get a new car or used car !!!!come here!!!!! he will make the deal happen

I will never buy another Hyundai again. I took my 2017 Santa Fe Sport to Napleton's multiple times…read moreover the course of 2 years to get the engine burn issue addressed. Each time required multiple back-forths and testing only to be told on the final testing that the issue was magically fixed despite this being a known issue for this model of Hyundai cars that can only be fixed by an engine replacement. Well, on Thanksgiving day (literally) while driving across the state my engine bricked due to said oil issue. Of course when the issue was first raised my car was at 80K miles and within warranty. When the car died it was at 110K and outside of warranty. Shameful. Hyundai and Napleton's lost a customer forever and earned some serious negative word of mouth to all who are listening!

bought an Alfa Romeo 4c unseen and had it shipped from Chicago to Palm Springs, CA. Rakan, the…read moresalesman, is the epitome of professionalism, personable, attentive and prompt in answering questions and queries. Would buy a car from him anytime! Unfortunately, management is the epitome of used car sales sleaziness. Dishonest, lying and evasive. Very unfortunate

Our experience sucked! Never got to meet with manager. Was told (& verified through car fax that…read moreall the tires were replaced 2025 this was not true qhen I called the dealership they did nothing to help me I had to buy all new tires!I wouldn't recommended this dealership to anyone

Cruz went above and beyond with his service when I went to finance a Mitsubishi eclipse. I would…read morerecommend this dealership to family and friends :-)

Great People to work with! Cruz & Jared are super helpfull. They answered all my questions.read more

I recently purchased my 2016 Ford T250 couple months ago here. It has been running great, and I am…read morereally pleased with my new work van! The sales lady was very helpful. Low stress ,no pressure sales lady really helped me make my decision. She was not pushy. She let me take my time looking at the different vans they had available without following me around or being pushy. I really appreciated that. Some people might prefer to be sold but I prefer to come prepared knowing what I want and she could tell. The pricing was reasonable with current pricing and I think the combination of the 2 makes this a great place to shop.

I called the car store with a peculiar request, they awnsered all my questions over the phone and…read morewere very knowledgeable about everything I was looking for. When I went in to the store I was greeted with open arms. They're entire staff there was super kind. Danny was more than happy to help me out with my request and got me everything I needed. Overall I highly recommend this place. Very helpful for vets and that's a big plus as well.

Let's start with I hate buying a car. Pushy sale staff asking for one car payment and getting…read moreanother ect.. I can say that this was by far the best experience buying a car. I started the day just looking around and not planning to buy one but the way Michael Covone listen to what I wanted and needed he hit it out of the park. I left with a great deal and in my price range that I wanted. I am so happy with my purchase. Thank you Michael..

We had purchased a used 2016 Tahoe. After about 45 days of ownership, the transmission started…read moreacting up. Unfortunately, we were passed the 30 day guarantee. We are now stuck with a faulty overpriced vehicle. I tried to call and sort something out and was told that they couldn't do anything. We had purchased the GAP insurance. During the refinancing of the vehicle (to lower the interest), we decided to no remove that. We were promised a full refund...... we never received it!!! We have been given the run around with the dealership. We have called so many times to get this resolved and have been ignored or the issue has been pawned off on someone else. I feel like we have been completely swindled. Save yourself from having similar issues and avoid this place.

Facts: If you have a job(with proof)…read more Proof of residence(utility bill) Bank information Down payment, usually $1000 - $3000 You can finance a vehicle with this company. Payments range from $150-200, bi-weekly, 28% interest. Buyer beware! The Illinois Lemon Law does not cover used cars, you are buying as-is. Ask for Rick, he is very helpful, not pressuring.

First let start off by saying the worst dealer I ever encountered got a car from here and had to…read morereturn it cause the gas line was broken by the exhaust spoke with Rick well long story short got the car up to the dealer sat down to wait for my car and a white male with a beard approach me and stated YOU NEED TO LEAVE !!!You can't wait for your car on property I explain to him I purchased a car here he the guy with the beard stated call a cab or something or a friend but get out of here!!! People never ever buy a car from here the staff is unprofessional and lack the moral compactity of a human being.