The service here was TERRIBLE, my little cousin went to LEELEE and that lady highly rude she did…read morenot have good customer service at all! Were currently leaving at 7:50pm after getting there at 5:40pm on 3/14/24 and the nails were rushed and a hot mess and while i was trying to explain to the lady all the places she missed and messed up at it made the lady mad and she was yanking my cousins hand telling her not to listen to me (mind u she's 13) and telling her that it's fine and she began to keep adding layers so sloppily and all of those layers were highly unnecessary how is this lady even employed here?! I should have known the service would have been terrible once we had to pay before the polish was even on, what a waste of time and money.

Went here for the first time today, walked in and was concerned because the place did not look to…read moreclean. She sat down to do my nails while doing someone else's as well the towel she used to wipe the acrylic off the brush was so old. They had no color charts to lick out your color they only had the Polish on the wall. It was as not to bad as a whole just supper unclean

If i could give it no stars i would for one the girl Diana who did my nails doesn't know how to do…read morenails within a few days my nails have lifted . The last lady who did it who is back in Dominican Republic was amazing . Every time i call to speak to the manager they hang up . So i returned yesterday 6/14/2021 to get it fixed first the girl who is at the front with blonde hair tried just adding glue. Then in Spanish tell the other tech that I'm a pain in the ass . I sat because little did they know i understood the girl who actually did my nails wasn't horrible but she looked like she had a hard time working over the previous girls work . They said and just kept talking about my nails saying i popped it off and i was complaining your right i did complain my acrylic is lumpy my nails are uneven n it's my money being spent . Once she was done she i said to her thank you n told them watch what they say Bc people can understand n it poor customer service n then today a mail popped

This was my 1st visit and I am impressed!!! I couldn't get to my regular nail salon in the West End…read more& I needed a pedicure & a fill-in. The pedi that I received there was great. As for my fill-in...I normally get a liquid gel fill-in but Lee convinced me to try another product for my fill-in & I liked it. I also got the Cat Eye effect on my nails in Burnt Orange Gel. Lee has very creative nail designs and the largest color selection in gel polish that I've seen thus far. As for the pricing...it's comparable to other salons offering the same services. WARNING!!! He is very thorough & takes his time... He goes not rush. Also he has a lot of clients, if you are not willing to wait an hour or more pick another place. But its worth the wait!

I came here on the Friday before Easter, so you know a ton of places were packed and super busy…read more I yelped this place and called to see if they were busy and they said they weren't. When I went in, it looked packed but they were able to start on me right away! I got a pedicure and a gel manicure. Love it!! I live in LA so I'm glad I can go back looking fresh

Avoid this place ! I just got a gel manicure 30 minutes ago…read moreand it's already chipping.

I went right when Empire opened on Sunday. At first, I wanted my old acrylic set removed. The guy…read moretook his time soaking off the set as well as being very gentle which made me comfortable with his work. My natural nails were extremely long and none of them were broken so I would say he did great! Since I felt confident in his work, I asked for a full set of a natural ombré look. I loved how honest he was and that he referred me to his coworker Leo. The set came out beautiful and I will gladly come back to this friendly and well sanitized environment. (Check out the look in Google photos, it's a natural pink ombré with no tips)

Today was my first time going to empire nails and I'm very satisfied with the quality & hospitality…read morethat I received. My total came to $146 + tipped $25, services included: lavender gel pedi, acrylic fill, eyebrow & upper lip waxing. My appointment was at 10:30 (& started on time) and I was finished by 1pm. Chau did my pedi + waxing, TJ did my acrylic fill. I'll definitely be returning.

Always a great Experience, I started my loc-journey here and I don't regret it. My hair is healthy…read moreand i get complimented on that and my styles all the time. The atmosphere is amazing the conversations and knowledge for the Owner and even the customers makes every visit an experience. This is truly a place where you can relax and let your hair down!

I got stationed here several months ago and didn't have much luck finding a stylist that I truly…read morewanted to make mine. It only took me 5 minutes with the owner, Ms. Angela and I knew I was home. She did a great job on my loc maintenance and the conversation was truly enlightening. It took me back to what a salon experience is supposed to be. Go see her!

He was extremely rude he rushed me to pay before my nails were finished and they're huge and sloppy.read more

My first visit. Got a #2 pedicure. The technician did a great job and I enjoyed to foot and leg…read moremassage so much. I will visit again.

I came into this location to speak to Ms Karen Wilson about a suite. I called the day prior to…read morecoming in and I spoke with her assistant who insured me that she would give me a call back. No call!!! Then once me and my business partner sat in the lobby waiting on Ms Karen Wilson she ignored us and then once she was finished with her client she walked out her salon suite and walked directly past us no speaking or asking if we needed help. I called her number again just to make an appointment to speak to her and her assistant told me she was with a client at the moment.. I could hear her telling her assistant I'm busy and I'm standing in the lobby on the phone. VERY POOR PROFESSIONALISM I PROBABLY WOULD NEVER OPEN A SUITE SALON HERE

Each stylist has their own work space, very personal one on one touch. Check out the stylist…read moreShalonda, she can work with all types of hair and styles. She is very professional, and creative.

Everything about our experience was too notch. Highly recommend. I read the reviews and wasn't…read moregoing to go but my daughter comes here and loves it. She has good taste

1star because that's the lowest rating I could give!! Nail tech Lupe is the MOST unprofessional…read moreI've ever encountered in all the years I've had nails serviced!!! She will schedule appointment & then not come to work; or when you arrive she has to leave to pick her kids up. If you're lucky enough to make it in the chair she stays on her phone the entire time she's servicing you or makes you feel like she doing you a service when she's the 1being paid!! Third time this week I've tried scheduling & confirming with her to walk out with nails STILL not being done...In OVER her!!!!!