People are always yelling support black business. I made my appointment thinking January 1 I would start doing this more. But of course once again I was completely disappointed. I showed up at 12 for my 1 pm appointment. At 1235 I saw a lady get dropped off at the salon. At 1239 I received a text to come back at 1:30. I was ok with this because things happen. But when I finally get into the nail salon I see the lady that was dropped off was getting her nails done. Then her and the nail tech are having convo as if they are friends. At this point I am heated because it feels as though I was pushed back to fit a friend in. After a while the tech gets a FaceTime/speaker phone call where her & the customer friend begin to laugh talk & chitchat on my time. It started feeling like my time was being disrespected. A business has no idea how far you travel or what your tight schedule may be. I decided that if at 2:30 I was till not being serviced, I would leave. Sure enough at 2:30 I still was not serviced. Wasted so much of my time. I just left. I was later text that If I left it was understood & that I could receive a gift certificate.... um not the point. If you charge $25 after a 15 minute late fee for customers then what do you owe someone after 1 hour of being late? Also, as a black registered nurse who does a lot of networking, guess what I will be saying about this black business....I planned on spending over $100 every time I returned but I guess I will continue the Korean shops as they value my time. read more