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    Empire Nails and Spa

    1.9 (36 reviews)
    Closed Closed
    Updated 2 weeks ago

    Services - Empire Nails and Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    14 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Empire Nails and Spa Photos

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    Recommended Reviews - Empire Nails and Spa

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    Pedi

    First time going here because it's convenient to my location. My pedicure came out amazing my feet are extremely soft and the polish is nice I usuyget clear because most salons can not polish correctly huge surprise however why are they so pushy when it's time to pay? Paying by debit card and have a fee is INSANE and rushing me to cash app you is even crazier. I may return just for a pedi because the man was kinda rough taking off my nails and kind of rude as well... idk I'll think about it

    Worst salon I've ever been to, wouldn't refund, messy work. Rushed though to get to next client

    French tip nails; blue instead of white
    Tony P.

    After maybe a week my nails peeled off. Sorry empire, you've lost a customer. I didn't realize the gel Polish would peel off from washing my hands.

    Charnele H.

    I have been to this establishment about three times now. My first two experiences were great but my last experience was beyond horrible. I made an appointment with Julie but she was not present when I arrived. I was greeted and sent to a pedicure chair, where I waited about 25 minutes until someone came to assist me. The lady who did my pedicure was really friendly and did an amazing job. Most of the people who came in after me were waiting for her to do their pedicures as well. So that's a good sign. However when I got my SNS dip powder manicure it was the most horrible experience that I have had. I have been getting dip powder for about five years now so I know what to expect. The guy who did my manicure had me soak off the powder and once it was all soaked off he immediately dipped my nails into the colored powder. When I asked him why he didn't dip it into the white powder first he stated that I still had some on my nails that didn't soak off. Sounded crazy but I have had other manicurist do that method before. I asked for a coffin shaped nail and I had to instruct the manicurist to go back and make both sides of the nail even (which still didn't help). The colored powder that they used on my nails was old and the color separated once completed. I had purple powder with white spots where the color did not adhere. I told the manicurist that my nails did not look okay and he called the manager over. The manager examined each nail and stated, "What am I looking at?" They offered to have me come back two days later between 3p and 4p to get it redone. Here I am a week later and most of my nails have broken off.

    Toni W.

    I came to Richmond to visit family and in desperate need of a pedicure. I asked the young lady working at Dunkin' Donuts about a good nail salon nearby & she recommended Empire. I was only going to get a gel polish pedicure but my fingernails needed massive help as well so I also got a gel full set. Lee did both of my services & he did a really good job. My pedicure was great with a nice massage. Getting a full set at a new place is always a little frightening but Lee was exceptional. He didn't grind my nails down to the point of pain & took his time getting every nail even and symmetrical. Looking at the finished product, a few nails are thicker than most but that's not a big deal to me. The atmosphere in the salon is nice. Yes they offer wine and mimosas but I had coffee and it was 1030a. (No judgement. I day drink sometimes too)Sometimes the music (today was all Beyoncé) was be too loud but eventually an employee turned it down some when that happened. I watched as an employee cleaned a pedicure station and was happy that even though they used liners in the basins they still cleaned it after removing the liner. Overall the salon was very clean and dust-free. My major problem with a lot of salons is the odor but I was very happy that there WAS NOT an odor today. Hopefully it's their great ventilation system and not the fact that there were only maybe 10 customers in there throughout the time that I was there. They are probably more expensive than other places in the area but you get what you pay for. I don't live in VA so the prices were reasonable to me. Overall I would recommend this salon.

    I went there the men was doing my nails and I told him one of them was cricket and he said "oh it's fine" and continued and then he was coughing and coughing on my hand and stuff and I sprayed myself when I got home but yeah and when we was done he just said "bye time for you to get out my chair and pushed me out like he touched me like I will never go back ever again

    The men at this shop are awful and rude. I paid for 3 different services and left dissatisfied. Old man pulled my 9 year old daughter skin off with his nails and made her bleed and didn't apologize at all. My nails look like they are 1 week old and we're just done 1 hr ago... terrible customer service

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    2 years ago

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    5 years ago

    First time and I will never go back. They are not practicing the most sanitary safety measures. Also, very rude to guest.

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    7 years ago

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    5 years ago

    The service sucks it was my first time I will never come back they try to up charge I'm so dissatisfied with my pedI

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    5 years ago

    They are rude & don't do a good job. Both times I got my nails done there they were breaking within days. Never again!

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    Ask the Community - Empire Nails and Spa

    Review Highlights - Empire Nails and Spa

    can't stand when some technicians ask about all your personal business) They had a wide range of dip powder colors.

    Mentioned in 3 reviews

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    European Wax Center

    3.6(165 reviews)
    7.6 miWillow Lawn, Near West End
    $$

    I've been going to European Wax Center for over 8 years. I love their brand and the high quality…read morewax they have here. I started going here when I was living in Miami. If it's your first time visiting, they give you any one free service or 50% off a Brazilian. I'm grateful we have this chain all over the east coast. I've been to some incredible ones and some very bad ones, this one is pretty good. My favorite ones have had waxs under 15 minutes and great conversation. The worse you can find is ones where they try to sell you a million products, take forever, and judgmentally ask you if you want something else waxed. I've been going to this location for about three years. I always go with the waxer who is available at the time I want to go. I've had mixed reviews on my experience here, but most of them are pretty good experiences. At this location you can usually be done 15-25 minutes. They've stopped the judgemental wax questions too. There is one waxer there who is so easy to talk to and makes the whole experience amazing, I'm blanking on her name, but know there are some great people here. If you come often, I highly recommend purchasing a wax pass, it makes things cheaper. This location is clean and has chairs when you're waiting to be called. If you're looking to get a Brazilian, this is a great place to get it done.

    They seemed to be closed although it's business hours. The doors are locked and the lights are off…read moreinside. I called and no one answered the phone. Also the last time I came to this location I waited and waited while people who came after me were serviced before me. Finally after about 30 minutes post my appointment time they tell me that the person I was scheduled with had left.

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    Empire Nails and Spa - waxing - Updated May 2026

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