This company put my dog and toddler at risk, claiming they are kid and pet friendly. Brian was…read moreirresponsible with the poison and caused permanent damage to my dogs health. Avoid this company if you have pets or kids. (BTW there were not "mice running around" there was one dead mouse in the basement. Regardless,

The service was top notch and the price was very reasonable. We had a yellow jacket problem and…read moreRyan from D.O.A. did a great job of getting rid of them. I will definitely use them again!

We have been serviced by Orkin since 2004. We have had nothing but top notch service for over 20+…read moreyears. And Sally is awesome. She follows a computer generated schedule - not her own. If you don't like early visits, call to reschedule the window that works for you. Orkin is great about that. They work hard to make everyone happy. Not easy when pest control is everyone's priority and an infestation can be a crisis. And if they have your cell, you do receive text alerts of the schedule. I have stuck with Orkin because of Sally's service. Keep up the great service, Sally!

A month ago I wrote a review about orphan. And the amazing unprofessional mess. Today Orkin came…read moreout again. My dog started going off and incredibly early hour. The sun was not even completely up. Why? Because it was 6:44 in the morning. Was there any communication that this woman, Sally, was coming over? No there was not. she literally did this a month ago as well. Showing up unannounced at an unreasonably early hour. This is absolutely ridiculous. And it is completely unprofessional. Save your money. Don't go with a place like Oregon around here. Because they are nothing but unprofessional. If you are a female and have a male exterminator, come out, they will lie to you and try selling you unnecessary add-ons that have zero impact on pest control. And you'll get exterminators who are trying to have a side business and make money from the company they work for, much like I feel Sally is doing with us. I called the corporate number to report the situation, and I'm currently waiting to hear back.

I can see why they only have 2 stars on Yelp. Horrible customer service. First came out and techs…read moresaid they have never seen this type of bug. Really because it took me 5 minutes on google to find it. It's a Clover mite. I told them I wanted the entire outside sprayed and the garage. They sprayed 1/4 of the house and 1/4 of the garage for $135. I called multiple times to tell them to cancel any further service. They weren't worth the money or my time. Needless to say I keep receiving bills for service that wasn't done. I researched how to get rid of the mites and spray from Menards worked better than their products. Don't waste your time or money.

Less than one star. Not sure which Naperville Orkin this is about since the calls are route…read morethrough a nationwide service. Had a extensive bird nests under an awning. Called and at first, they stated they didn't do that removal and cleaning and referred me to "Critter Control." The reason that I called Orkin since I called "Critter Control" who quoted me a price of $1900 for removal and cleaning and another $1300 for mitigation services which is excessive. Orkin agreed to a price of $350 and on 8/15 to come between 1000-1200 on 8/18. Never sent a contract. Never showed up and I texted the Orkin contract person x 2 and call voicemail x 3. Finally called the Naperville office (630-449-7236) and was told I was not on their schedule (I never signed the contract which was never sent) and I was told that the person that I was texting was not working on 8/18. I was told they could come on 8/19 but when I asked for a $50 deduction for my time of waiting for the appointment, I was told no way. Will never use Orkin nor Critter Control and I did it myself.

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

Austin was very informative, and took his time to explain everything! He made me feel confident…read morethat the job would be done correctly.

very satisfied excellent work done thank you Edgar well done…read more I am very happy with Hawaks service they provide not any bugs in and around my house

Joe was an amazing technician. Mom had mice in her basement and because English isn't her first…read morelanguage and I live out of state, I always worry about how people might take advantage of that and not deliver on their promises. Joe was absolutely awesome. Because of him, we had signed up for the year warranty program. Great communication, cleaned up after himself, super flexible. Joe really took care of my mom. Highly recommend!!!

Great service! Blake came out to help with our mice problem. We started with some traps to see if…read morethat would resolve the issue. Sadly, it did not. We had to do more. We called Blake out again to which he set more traps, identified entry points around the outside of the house, and sealed everything up. He was kind, polite, and very knowledgeable. He showed us what he was doing and why. I personally love when I learn the "why". After sealing up the house, he came back 2 weeks later to check on the traps and see how things were going. Their service comes with a solid warranty and any new critters we encounter, just give them a call and they'll come out to check, diagnose, and fix. It's not the cheapest to get your house sealed up, but worth it with the extra home visits and warranty. Highly recommend!

I normally wouldn't write a review until I've had more than a snap shot of a business. In this…read morecase, I was so impressed that I broke my own rule! While researching pest control services in my area, I came upon this wonderful company in the next town over from me. I gave them a call and spoke to Jessie. I voiced my concerns as Jessie waited patiently before responding. Jessie was professional, informative and thorough. He made my decision for who I would choose to do the job very easy. I was so impressed, I signed a contract for a full year after hanging up. I genuinely wanted to lock in what I felt was the start of something great. I was right! Luis arrived at my home promptly; within 24 hours of my call for help. I showed him the problem area first. I also shared all my "critter" events since moving into my new home. To my surprise and joy, every issue, old and new, was addressed by Luis. After working on every issue inside my home and garage, Luis took a look around outside and got to work. He cleaned up all the cobwebs around the entire house. He went even further and checked for holes where any unwanted pests could gain access to the inside of my home. Before leaving, he took the time to review all the treatments he applied inside and out. I would be remiss if I didn't add that Luis did an extremely thorough job. The time it took to do the job correctly was not of concern to him. He told me that he enjoyed working for Earth Pest Control Services. He said he liked the fact that his company lets him take time to do good work. He had a sense of pride about him. That's very rare these days. Luis left giving me three business cards, all with the owner's name on them. As I said earlier, I don't feel comfortable writing a review until I get a true feeling of how consistent the experience will be. I expect that the next five visits will be just as good or better than the first! To say, yes, I am truly that impressed!

I couldn't be more impressed with Earth First Pest Control and their representative, Luis Perez…read more From start to finish, the experience was exceptional. Luis was punctual, knowledgeable, and incredibly thorough in his inspection and treatment. He took the time to explain every step of the process, answered all my questions with patience, and made sure I felt completely comfortable with the service plan. What really stood out was Luis's professionalism and genuine care for both my home and the environment. It's clear that Earth First lives up to its name -- using effective, eco-friendly products that give peace of mind without compromising safety. Since their visit, I've noticed a dramatic improvement and feel confident the problem is fully under control. If you're looking for a pest control company that combines expertise, integrity, and outstanding customer service, look no further than Earth First Pest Control. Ask for Luis Perez -- you'll be glad you did!

Charlie has been great since first contact. He has been responsive, understood my needs and…read moreconcerns, and even checked back in a couple weeks after the first treatment to ensure that there were no more ants. Their regular products are pet safe, and when he applied the mosquito treatment he remember I had a dog and warned me not to let him out for at least an hour after that treatment. He also follows up a treatment with a text, reviewing again what's been done. Highly recommend this team!

Great service so far; clear communication, easy to work with. They clearly have a passion for…read moreextermination!

Drake responded to my quote request on Yelp really quickly. He was super friendly and very…read moreresponsive. His price was much more reasonable than his competitors, and he came out the next day to get started on our wasp problem. Drake came out twice to spray the nest, and again to remove it. He was easy to talk to, really personable, and had no problem taking care of the nest, even though it was very high up on our roof. Our wasp problem is now a thing of the past! I'm hoping we won't have another, but if we do, Drake and his team will be the first and only business we call. We highly recommend them for all of your pest problems!

Had about 50 shallow holes in my yard appear over the course of 2 nights. These guys came out for a…read morefree assessment of the situation. The assessor was very fair and honest and said it wasn't moles or voles, which they could take care of but likely a larger mammal like a skunk or raccoon digging for food. They could not service this type of animal situation. I was pleased that they were honest about what they could and could not do. I had other pest control people on yelp give flat quotes ranging up to $325 and using photos to tell me it was definitely moles or voles. Summary: Mid Central Pest Control was responsive and honest in their free assessment.