10/10! We had Brittany out to our house today, super professional- thorough and accommodating…read more Always highly recommend them to anyone that is looking to get rid of any little ants - spiders - any issues. Thank you again! Appreciate you guys!

Great service! Blake came out to help with our mice problem. We started with some traps to see if…read morethat would resolve the issue. Sadly, it did not. We had to do more. We called Blake out again to which he set more traps, identified entry points around the outside of the house, and sealed everything up. He was kind, polite, and very knowledgeable. He showed us what he was doing and why. I personally love when I learn the "why". After sealing up the house, he came back 2 weeks later to check on the traps and see how things were going. Their service comes with a solid warranty and any new critters we encounter, just give them a call and they'll come out to check, diagnose, and fix. It's not the cheapest to get your house sealed up, but worth it with the extra home visits and warranty. Highly recommend!

Charlie has been great since first contact. He has been responsive, understood my needs and…read moreconcerns, and even checked back in a couple weeks after the first treatment to ensure that there were no more ants. Their regular products are pet safe, and when he applied the mosquito treatment he remember I had a dog and warned me not to let him out for at least an hour after that treatment. He also follows up a treatment with a text, reviewing again what's been done. Highly recommend this team!

Great service so far; clear communication, easy to work with. They clearly have a passion for…read moreextermination!

We have been serviced by Orkin since 2004. We have had nothing but top notch service for over 20+…read moreyears. And Sally is awesome. She follows a computer generated schedule - not her own. If you don't like early visits, call to reschedule the window that works for you. Orkin is great about that. They work hard to make everyone happy. Not easy when pest control is everyone's priority and an infestation can be a crisis. And if they have your cell, you do receive text alerts of the schedule. I have stuck with Orkin because of Sally's service. Keep up the great service, Sally!

Serviced a house for insulation for mice. Super pricy but did it so we could replace insulation…read moreand mice issue. They tied to push me on financing and I told them no thanks. Told them would pay and not finance. Paid half up front. Brought check for second half but they said don't worry about it we will invoice you. Two months pass and had collector call to make payment. Never got invoice. Paid in full and now charging me 1600 on interest. Office won't call back just slick sales person stuck in middle. Shady as an oak in a farm field.

Best pest co in Naperville - not even close. Got mice? Not after David gets done w your house…read more We had used another service for many years but they were horrible (don't ever use EcoSheild because their customer support is terrible) and it was a relief to find Kaptar. David is everything you would want, patient, friendly and someone who gets the job done!! Clean and efficient & always on time. You guys kick ass!

Just used their services for pest control for both the yard and indoors. Did a one time service and…read morewill decide on periodic service. There was no pressure - Dave was very professional and detailed about explaining services and what would work best for our needs. We had an ant issue and in the past had mosquitos and other biting insects in the yard. Their service is eco-friendly though I didn't deeply probe the materials used. Dave was great to work with. Will report back on results - so far issues seem addressed.

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....

Greg was terrific. He was punctual and exceptionally thorough. He went above and beyond what we…read moreexpected.

Less than one star. Not sure which Naperville Orkin this is about since the calls are route…read morethrough a nationwide service. Had a extensive bird nests under an awning. Called and at first, they stated they didn't do that removal and cleaning and referred me to "Critter Control." The reason that I called Orkin since I called "Critter Control" who quoted me a price of $1900 for removal and cleaning and another $1300 for mitigation services which is excessive. Orkin agreed to a price of $350 and on 8/15 to come between 1000-1200 on 8/18. Never sent a contract. Never showed up and I texted the Orkin contract person x 2 and call voicemail x 3. Finally called the Naperville office (630-449-7236) and was told I was not on their schedule (I never signed the contract which was never sent) and I was told that the person that I was texting was not working on 8/18. I was told they could come on 8/19 but when I asked for a $50 deduction for my time of waiting for the appointment, I was told no way. Will never use Orkin nor Critter Control and I did it myself.

Had service for with Orkin 4 years. Spraying every other month. For the amount of money i have…read morepaid, I should not have spiders, ants & bugs, yet I do. Now that I cancelled their service, they tell me I must give them a 30 day notice and will have to pay next months service, even tho it's cancelled. DO NOT SIGN THEIR CONTRACT. IT is WAY Cheaper to bug bomb, than deal with Orkin.

Called for a mouse issue. Paid for a year. Mouse issue is…read morenot resolved and they can't come for several days plus they say I owe money even though I paid for a year.

This company put my dog and toddler at risk, claiming they are kid and pet friendly. Brian was…read moreirresponsible with the poison and caused permanent damage to my dogs health. Avoid this company if you have pets or kids. (BTW there were not "mice running around" there was one dead mouse in the basement. Regardless,

The service was top notch and the price was very reasonable. We had a yellow jacket problem and…read moreRyan from D.O.A. did a great job of getting rid of them. I will definitely use them again!