i Always leave very satisfied with the results they have the best service and the hospitality…read more I love the kindness of Murl is the best ever

Kassi ALWAYS responds to my requests/needs. She knows just what "tweaks" to make to my tried and…read moretrue color formula to keep making it better. She is a true artist! Her haircuts, color, and style NEVER disappoint. She is a phenomenal stylist-try to get in to see her... she books fast!

Wax was easy to book and my esthetician was friendly and made my first experience super stress free…read moreand easy.

I'm dropping this down to a two... every appointment I've had here has been behind schedule. They…read moreare constantly late. It doesn't matter if you book a month in advance or 5 minutes in advance.. they are GOING to be 10-20 minutes late. I'm looking for a new location. The kind staff are the only reason why I'm giving it a two instead of a one.

AMAZING service, kindness, and care for me and my girls. Kassie is very attentive to what you want…read moreand what you need-from the style to the temperature of the water when washing/massaging your hair and scalp. Kassie provides a clean, calm, caring environment. ANYONE who complains about Kassie is obviously fraudulent and has no idea what they are talking about. We love her!

Kassie is the best! Been going to her for over a decade and she's the only person I'll trust with…read moremy hair. Not sure where the other review came from re Kassie as I am super picky and one of the things I love about Kassie is anytime I've expressed not liking something kassie fixes it or if I have an idea she explains what it'll take (pricing included) before the service happens. Highly suggest! She keeps on top of the latest and greatest hair techniques and is seriously amazing.

The lady who owns the place is amazing, she's been doing my eyebrows since high school and they…read morealways look perfect. The place is very clean and bright and I recommend getting the eyebrow tint as well! It lasted over a month and still looks amazing.

Kamina does a great job threading. Will be in today for an appointment. She is precise, and…read moredoesn't over thread. You end up with natural looking brows that look great.

I've had plenty of massages here and my only complaint is if you're scheduled for 60 min you'll…read moreprobably only get 40-45 minutes of message. It never takes me long to dress and undress but they still manage to cut the time short. The staff is friendly and the building is clean and relaxing

If I could leave a 1 star review I would. Very disappointed in my service today. I purchased a…read moreMother's Day promo gift card for $99 for a 90 min massage. I called a few weeks ago to schedule my appointment where they booked it for me. At that time, I provided my gift card info to them for booking purposes. After a lackluster massage I realize it was only 50 min and was a bit confused. I was then told at the front desk that the 60 min massage service is what was booked and that I'd need to pay out of pocket because the gift card needs to be used for the exact service rendered. Now why in the world would I pay for a 90 min massage gift card then only book a 60 min massage? Secondly, the appointment was booked over the phone by their staff who knew the gift card promo I was using. After further discussion at the front desk I was told they would "comp" the difference of the full price service today and "allow" me to use the gift card for the 60 min massage. I asked if I could have the 30 minutes added to my next appointment of which they refused. To try and have me pay MORE for a massage that was less than the package I paid for is crazy and terrible customer service. What a wonderful Mother's Day gift

I see Katie for color and cut. She takes her time and is professional. Doesn't push products on you…read moreeither. She gets booked up quickly, so an appointment is a good idea.

It was my first time there and I got a facial by Tara. She was very down to earth and not pushy at…read moreall . I will definitely go back to see her. My only only minor complaint was I would of like more relaxing music . Again super minor .

I stumbled upon this place by accident and I'm so happy I did. Whitnie is AMAZING!! So friendly, so…read morethorough. She makes you feel completely relaxed and comfortable while also being quick and efficient. Also, as an added bonus, she makes her own oils and gifts them to you after each appointment -- works wonders on ingrown hairs! I highly recommend Whitnie, if I could give her more stars I would!!

Rose is a excellent nail artist for design along with shop manager Nina - You can't go wrong with…read moreany design you choose

It wasn't a good gel manicure. The color didn't match the sample and the application was lumpy…read more Plus the tools didn't appear to be sterile The file and buffer looked used. I couldn't stand them and had them redone.

Loved it. The lady who did my nails Kayla was awesome she doesn't speak a lot of English but was…read moresuper nice and her son spoke perfect English. She did an amazing job even made my one nail shorter just how I wanted on my right hand.

Been going here for years. Decor is soothing and I always get good service. Best to make an…read moreappointment on weekends.

I had a facial today with Misty, and oh my goodness-- it was INCREDIBLE! I was blown away. I've had…read morefacials before at day spas, and hers was by far the best. She explained the basis behind what she was doing & was politely updating me on which stage we were at during the process. She's incredibly knowledgeable and sweet as can be. 10/10 would recommend to everyone. This would also be a great gift idea. Quality skincare in a relaxing spa-like room, located in quaint O'Fallon.

I have been going to Sanctuary for years and love everything about this hair salon! My hair always…read morelooks exactly the way I love it! Andrea does an amazing at hair extensions and blending them perfectly. They treat you like family and it's always such a treat to get my hair done!