My stylus is Candace and she does excellent work. She has a…read morelovely personality. It's very clean, Modern. The reception at the front desk is very helpful, professional, and just a great person.

I got hybrid lash extension at Shiloh Lash Lounge on 4/17/26 with "Senior Stylist" Jhave' B. The…read moreappointment went fine & she was nice. I paid, tipped & went about my way. By midnight, AT LEAST 20 fans had fallen out. I arrived at Lash Lounge the morning of 4/18/26 (They DAY OF my birthday & brunch, which is exactly what I was trying to avoid, hence why I came yesterday for the service) to get this resolved and despite their opening time being 9am, they were not open & I stood outside in the cold, calling 3 times & leaving 1 voicemail, until 9:18am and they still were not open. I then went go sit in my car. I finally saw a light come on about 5 or so minutes later & approached the entrance again. The door was still locked. The front desk receptionist had to come unlock the door despite it being business hours, which I'm pretty sure is a violation of a code in itself. After explaining the situation & her calling the manager. She returned and initiated a refund, which is all fine and dandy, but I still have a "full set" of lash extensions with spaces and gapes all over. The front desk receptionist then tells me the "senior stylist" that did my lashes won't be in until 10am & she has a 10am appt with no openings today except for MAYBE being able to squeeze me in at 1pm. She then goes on to tell me that I wasn't even a candidate for lash extensions but the stylist did them anyway. Would I not be wise to inform me of that? Especially since I've gotten lash extensions HERE AT THIS VERY LOCATION multiple times & have never been informed of this NOR had an issues with my lash extensions. When Jhave got her she came out front (The kindness from yesterday was no longer present which seemed to rub off on the receptionist as well as our interaction leading up to this was completely fine. She had up to this point been very kind & helpful. She actually looked appalled when I showed her the photo of how many fans had fallen out) and said that "They informed me of your issue. I wouldn't know if it's an issue with me. It could be the humidity." She then went on to blame me stating that I move/fidget during my appointments (I don't move my head, I fidget with my arms/hands due to personal & medical reasons) and that I got up to use the restroom during my application (again for personal/medical reasons which I DID IN FACT ask her if that would be ok/if it would affect anything). I explained to her that these EXACT things have taken place at all of my appointments, as I made them aware of at my VERY FIRST appointment at Lash Lounge Shiloh over 2 years ago with a lash tech by the name of Kelsey! My 5 star review is actually still up! I shouldn't have to air out my health battles in a Lash Lounge lobby. I then asked Jhave what the actually issue was because the receptionist told me that I was not a candidate but the service was performed anyway. Jhave then told me that this was in fact, not correct information and the receptionist mixed me up with another patron (another mistake/misinformation on their part). I now have to cancel my birthday brunch. This is not how I imagined or planned my birthday this year.

Top to Bottom is my go to spot for waxes. Celeste is an absolute sweetheart & does such a great…read morejob. I've also had hydrafacials here, which were also fantastic! The facials are lengthy and indulgent. I'm so relaxed I often end up snoozing through them! Top-to-Bottom provides a wide variety of services & they are passionate about continuing to grow & explore new, exciting offerings for their clients!

I'm back over a year later to see that my previous review was DELETED off of everything. Big yikes…read morefor this place. My eyebrows were done by Celeste and she botched them so hard. I still can't believe she told me they looked "so good" and then let me walk out of there like this. I asked for a refund but the owner said she would fix them for me for free. Never got my refund AND never got them fixed because how awkward would it be to walk in and see the person who messed up my face. I literally had to go to work looking like this for MONTHS because trying to even my brows out with makeup couldn't fix this or make it look good.

i Always leave very satisfied with the results they have the best service and the hospitality…read more I love the kindness of Murl is the best ever

Kassi ALWAYS responds to my requests/needs. She knows just what "tweaks" to make to my tried and…read moretrue color formula to keep making it better. She is a true artist! Her haircuts, color, and style NEVER disappoint. She is a phenomenal stylist-try to get in to see her... she books fast!

Always professional and prompt and skilled at whatever i need for my brows. I have gad threading…read moreand tinting done and i can say I always leave a happy camper. Support small businesses and no worries. all of the techs rock!!

Absolutely love this place. They're very quick, they're nice, and they do an amazing job with my…read moreeyebrows every single time. I love the vibes when I go in and always feel welcome.

Called to make appointments for my 3 daughters. Line was busy, no biggest happens. Receptionist…read morecalled me back, started with I saw you called, sorry I couldn't answer, what can we help you with. Made 3 appointments for my 3 daughters. Receptionist could get them in at the same time with 3 different stylists. This was awesome for a busy mom. Appointment day, all 3 stylists (I am so sorry but I forgot their names except for Tyler?) listened to what each daughter wanted. They spoke to them kindly and engagingly from hair discussion, wash, cut, and style. Each of my daughters left feeling pampered, beautiful and happy with their hairstyle. Thank you so much to everyone we saw that day!

Very pricey. More so than I've ever paid before for a simple cut and style. But my stylist Taylor…read morewas amazing and just the conversation alone made it worth it. She gave so many good tips and made me feel beautiful. And then styled my hair for a photoshoot later that day. Very cute place and quiet, very clean and modern. Also, a cute shop in the front of the store that had some great pieces in it.

If you need your hair done, Cassie is who you need to see at the Louvre. Even though she has a long…read morelist of established clients, she will do what she can to get you in when you're available. In addition to hair styling, she also does manicures and pedicures.

Nicki is THE BOMB!!! sO uber pleased with my experience and results!! She was recommended by my…read moredaughter thru my pseudo daughter and I love them both for the recommendation!

Rose is a excellent nail artist for design along with shop manager Nina - You can't go wrong with…read moreany design you choose

It wasn't a good gel manicure. The color didn't match the sample and the application was lumpy…read more Plus the tools didn't appear to be sterile The file and buffer looked used. I couldn't stand them and had them redone.

I'm dropping this down to a two... every appointment I've had here has been behind schedule. They…read moreare constantly late. It doesn't matter if you book a month in advance or 5 minutes in advance.. they are GOING to be 10-20 minutes late. I'm looking for a new location. The kind staff are the only reason why I'm giving it a two instead of a one.

I've been here three times and I'm not sure if I'll be back. Staff is great and always nice. Not…read moresure if my skin is extra sensitive or what, but every time I leave, my face breaks out horribly. I've never had this happen before with any other waxing.

This salon has a great staff, all very talented and friendly.read more

My favorite salon!! Katie always does a fantastic job on my hair, she always gives me exactly what…read moreI want. :) don't even get me started on her nails! Perfection! She did my nails, and three weeks later they're still chip free and no lifting!