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    LD Products

    1.7 (107 reviews)

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    Avoid this company...the worst customer service...sent me the wrong cartridge and was not willing to refund and send the correct one...made me choose...REFUND...will never use this crap company again...between going back and forth on messages and then on the phone...they are not good...should be ZERO stars...that is not magenta...it is cyan!

    LD Products website lists products as in stock that they don't have in inventory. I purchased toners over three weeks ago, my credit card was charged was in full same day and the order was never fulfilled. There were no updates. They would not answer the phone despite multiple call attempts. I had to use support chat. They admitted in writing in support chat that their "software program built to automate the sellable status of our products appears to be broken". See attached picture. Despite admitting in writing that they didn't have the toners in inventory at time of sale, they refused to immediately cancel the order and provide a refund, stating that they had to attempt to cancel the order on their end and have a "very short window to make any changes to an order" (23 days after date of sale). I will be submitting a dispute with my credit card company. Very poor customer service.

    OUTPUT from LD PRODUCTS Laser Toner & Cartridge.

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    2 months ago

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    23 days ago

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    27 days ago

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    10 months ago

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    11 months ago

    I have always received good printer cartridges and quick delivery in my many years of ordering from LD products for my Brother printers.

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    9 months ago

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    6 months ago

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    2 years ago

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    2 years ago

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    1 year ago

    Wow this is sad but this company is now garbage!!!! The quality of they ink has gone from 100 to Zero

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    10 months ago

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    8 months ago

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    1 year ago

    It's a scam, do not buy from here. They don't answer their phones and won't provide refunds for their crappy products that don't work.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    I have been ordering from this company for many years now, no complaints whatsoever. Customer Service is great

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

    I ordered the wrong ink. Website says they allow returns if you call but they don't answer the phones. Frustrating.

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    2 years ago

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    4 years ago

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    3 years ago

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    Page 1 of 3

    Ask the Community - LD Products

    Review Highlights - LD Products

    Only once have I received a faulty cartridge, which they replaced, no questions asked.

    Mentioned in 2 reviews

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    Office Depot

    Office Depot

    2.6(142 reviews)
    1.8 mi
    $$

    I've come here for about a year, mostly for the printing services as I'm a university student, and…read moreto buy a few miscellaneous office supplies like pen ink refills, Post-Its, and a folder. But a few months ago, we saw a deal on a sandwich board directly outside the front door advertising a "student printer bundle," which included an HP printer, two ink cartridges, and a ream of paper for $100. A couple weeks later, we decided to do it. We walked in, asked an associate on the floor about it, and they said "Go up to the register, they'll set you up there." So we went and waited in line (not too long, like two customers ahead of us), but when we got to the cashier, she told us we're supposed to go get the printer ourselves, then bring it up and she would add on the ink and paper. 10 minutes later, we located the printer specified in the ad, and carried it up to the register. The cashier then started adding in the ink and a 20 lb. box of paper. Confused, we clarified that we wanted to do the student printer bundle on the board outside that came with only one ream of paper. She was completely bewildered, asked "For THIS store?" and ended up calling over a supervisor. He explained the deal to her and that all she had to do was scan all the products, and the total would automatically change to $100. She did that and it worked. After the supervisor walked away, she told us she had no idea about that deal. We thought that was very weird because that board had been in front of the store for at LEAST two weeks that she would've had to walk by? Also, shouldn't the employees know about the deals going on? Here's the part that really sent us: As we paid and finished checking out, the cashier's cell phone rang, she ANSWERED it on speaker phone, and it was clearly some man (adult son or husband?) at home. She continued casually chatting with him about nothing while she bagged up our items. ("What's wrong?" "Nothing, why?" "You sound weird." "I just woke up." "Oh... Well what are you doing?") Finally as we grabbed our bag and receipt and started to walk away, she mouthed "Bye." to us, the CUSTOMERS, so as not to interrupt her phone call. Lol, it was surreal. The printer bundle deal was great and we're glad it worked out, but man. That store does not run smoothly and the cashiers need... more professional development.

    Outstanding Customer Service - Office Depot Copier Area…read more I went to Office Depot to pick up my order and noticed Olivia Arreola working alone at the copier area. There were four customers ahead of me, yet Olivia managed everything calmly, efficiently, and with a warm smile. Her patience, professionalism, and positive attitude under pressure truly stood out. I even told her she deserves a raise -- she was working like two people, helping everyone with genuine care. Office Depot is so fortunate to have such a dedicated and passionate employee. I don't usually write reviews due to my busy schedule, but Olivia's exceptional service truly deserves recognition. Thank you, Olivia, for your kindness and excellent assistance! This was by far the best customer service experience I've ever had at Office Depot in Signal Hill branch. I highly recommend this location, especially the copier area department.

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    Office Depot
    Office Depot - Elevate Together Sponsored by the ODP Corporation, USHCC, LA Latino Chamber of Commerce, and the National Urban League .

    Elevate Together Sponsored by the ODP Corporation, USHCC, LA Latino Chamber of Commerce, and the National Urban League .

    Office Depot

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    Cartridge Warehouse Los Alamitos

    Cartridge Warehouse Los Alamitos

    4.3(15 reviews)
    4.5 mi
    $

    Very nice people to do business with. I had a ton of…read morequestions and they had all the answers. I would recommend getting your printer ink cartridges refilled at this facility. The black cartridge for my canon is half the price of a brand-new one at Walmart. DON'T forget to pick up your frequent filler card.

    If you want a quote for ink cartridges, don't do it online. Over the years I have requested…read morenumerous quotes from this location and received no response. Although, this time they sent me an email ad for a NEW printer five days after my request: but NO QUOTE. So I called the store, thinking, I will give them ONE more chance. I called the location and was unable to get an immediate quote for cartridges for my three-year-old printer. Hector told me he would call me right back with a quote. Come on, your name is CARTRIDGE WORLD, so I think you would have the ability to locate a cartridge for a name brand printer without this much trouble. I've given you plenty of opportunities to earn my business, but it's not worth the extra effort. So I tried OC Toner Pros instead. What a difference a phone call makes. Renee was so helpful and asked all the right questions. Within a few minutes, the order was taken, and it will be at my house tomorrow. By the way, Hector never called, nor do I expect him to call me. Typical for CW. Not the best way to run a business. But try OC Toner Pros and ask for Renee.

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    Cartridge Warehouse Los Alamitos - Third driveway off of Cerritos Ave. behind Sizzler

    Third driveway off of Cerritos Ave. behind Sizzler

    Cartridge Warehouse Los Alamitos - If you are ready to make a change from shopping the big box stores now is the time to try Cartridge World of Los Alamitos

    If you are ready to make a change from shopping the big box stores now is the time to try Cartridge World of Los Alamitos

    Cartridge Warehouse Los Alamitos - Our New Store Front
 3327 Cerritos Ave.
 Los Alamitos,  CA.  90720

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    Our New Store Front 3327 Cerritos Ave. Los Alamitos, CA. 90720

    Total Office Furniture - La Mirada Show Room

    Total Office Furniture

    3.9(7 reviews)
    8.3 mi
    $$
    Locally owned & operated
    Offers customized solutions

    I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

    Very good furniture selection that is high quality. The workers there helped find the right…read morefurniture and delivered to my home with ease. No issue and will be shopping there in the future. Great customer service!!

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    Total Office Furniture - Shared office

    Shared office

    Total Office Furniture - ENLITE DESK SYSTEM

    ENLITE DESK SYSTEM

    Total Office Furniture - ENLITE FURSYS OFFICE FURNITURE

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    LD Products - officeequipment - Updated May 2026

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