truly atrocious management company. emails seem to fall into an abyss. our property managemer specifically seems to go out of her way to ignore all emails and calls. i tried to go above her to her supervisor. apparently, the apple doesn't fall far from the anyone who works at that godforsaken place. i will be campaigning for the board to switch companies as soon as the contract is up, as the absurdity keeps exceeding my horrified expectations. read more

I am writing this review based on my building and my building manger, Greg. I have not had much interaction with LBPM, however I really like their building and our on site manager. I live at 11828 Runnymede St in North Hollywood. The building itself is great, love my place, the floors, the kitchen, the bedrooms, very happy with it all. On top of that we have a fantastic on site building manger. I've been renting over 10 years (different places) and Greg is by far the best building manger I've ever had. If we have any issues Greg handles them quickly. It makes a huge difference having a good on site building manger, he's one of the main reasons we renewed our lease and so many other people in our building have as well. read more

Greg Fuller is our property manager and he is incredible! He is always friendly and extremely pleasant to be around. I am very picky, and call with small problems that could possibly annoy a busy manager, and I expect immediate satisfaction. LOL. But he cares and handles my situation as quickly as he can. I realize he has 26 other tenants to deal with, and everyone is happy and taken care of quickly. I would not want any other person in charge of our building! read more

This review is for Balboa Ranch Apartments located in Northridge which is actually managed by LBPM. We all know everything in or surrounding Los Angeles is so expensive these days. So this place really caught me by surprise. It's so affordable, quiet, and most importantly well-kept. It's an older apartment complex which to me is the way to go these days. Don't get caught up with all these newer apartment complexes that lure you in with fancy amenities and outrageous rent prices. I've been there and done that. Moving to Balboa Ranch Apartments was one of the best decisions I've made. In addition to that, my on-site manger Erika is amazing! She makes living there so much easier knowing that she will take care of any problems I might have. She is a very nice and understanding human being. Thank you LBPM. read more

Having LBPM as our property management group has been a great experience, especially having Aleya as our manager. She is a diligent worker who really does her best to get things done. I really appreciate all the effort and help Aleya provides us with! She is attentive and top of things. It's a pleasure having Aleya as our assigned manager. Thank you! read more

One of the many reasons why I am still living here is because of our manager Shawna. She is the nicest manager I've ever had. My girlfriend and I have lived in many apartments throughout the valley with many different managers; none of which even compare to how responsive and easygoing Shawna is. Every request, every question, always answered in a timely manner. The apartment is always kept clean and the area is really nice. I strongly recommend them! read more

Major thanks to the management of the building I live at 6955 Kester Ave. Van Nuys 91405 I have been living in this building since 2004 and they are by far the best managers that we have had at our building. They have made more changes in the past 2 years than anyone did the years before. The current managers are very attentive and wonderfull people. Thank you Andrea and Sam for making this building a better place to live! read more

Deplorable in every sense of the word. Impossible to get a hold of and absolutely will give you the runaround. If you can avoid at all costs, please do so. read more

Finding an apartment in the LA area was a very difficult journey. I found Lamice Sabbagh through multiple ad listings, craigslist, zillow, etc. and was able to contact her immediately. I called and left a message for her, and she called me back within the next couple of days with a ton of information. The place was not even available yet but she was willing to schedule a meeting time, (and even waited for me when I showed up late due to traffic). Lamice was kind and very specific about the best options we had for applying to the apartment and up front about all of the requirements. She gave us all of the information we needed, gave us correct time-frames for when we could expect to hear back from the credit checks, property landlord, etc. All in all, I felt in the loop and cared for when she spoke with me about the property. Working with Lamice was a pleasure, she made the whole experience very easy and I recommend working with her if you are interested in living in SoCal! read more

They manage our property and they are terrible. Grossly unresponsive even on emergency issues. They send out incompetent workmen, resulting in multiple visits from multiple workmen for the same issue. They nickel and dime us. They charge us for late fees that we accrue with vendors because LB hasn't paid them on time (through no fault of our own). Almost every month we have to ask them to absorb those costs themselves. I wrote a positive review on their website in hopes it would be seen as a measure of good faith that would then be repaid with adequate service (not even special service, just the basic level of property management). I was sorely mistaken in this belief. We will be switching soon. read more

Would have given a 0 if it were available. SLOW and UNRESPONSIVE..often no answer. Seemed like they were taking apt applications to nab personal info and pocket the $40 fee. After 2 weeks, I heard (don't know if it's accurate or not of course) that the application had not even been forwarded to the owner, but the credit had been pulled and the $40 charged upon receipt of application. DON'T place an app with them. Seem kind of like crooks. read more

I have been a resident at a property managed by LBPM for the past 4 years. Angelica Chacana does a impeccable job managing our building. Every issue we have no matter how big or small is resolved within 24hours, which is very impressive. She is very approachable and can be reached at anytime. Living at this building has been great! Thanks read more

Our property manager for 11828 Runnymede St. North Hollywood , Ca. is doing a great job in making sure the building is safe and clean . Since he is onsite manager he can easily be approach and he can attend to the tenants concern because he is also a hands-on manager . He has the know how about stuffs about maintenance on units so he can diagnose issues being experienced by the tenants . Making sure the building is safe and clean from outsiders . Maintaining the trash chutes of not getting clogged by boxes is a challenge day by day week by week ,But he has the patience to unclogged it every time .Hes a very approachable person and he does his work as a manager . We appreciate his work , hardwork and professionalism towards his job as a manager for the site .We look forward in working with him in making this place a better and comfortable place to live in to all of us. Thank you and God Bless you Gregg.Best regards Joel unit 101. read more

Love having Greg as property manager. Always ready to listen to concerns. Courteous, pleasant and makes living at 11828 Runnymede a pleasure. read more

I have been very impressed with Mr Fuller's customer service and his problem solving for tenants. He keeps good order and has an excellent sense of how to manage the problems that arise in a multi-family living location. And he keeps his sense if humor. Greg is a good building manager. read more

This is only for the building at 11828 Runnymede Street, North Hollywood - our building manager Greg Fuller is extremely hard-working and cares for all the residents. I really appreciate everything he does in making sure the building is running smoothly. Thank you, Greg! read more

I just wanted to say thank you to Greg Fuller, resident manager at 11828 Runnymede Street in N Hollywood. I am a professional realtor and I sometimes help out families looking for a lease. I can't thank Mr. Fuller enough for his help with my clients. They were in a bind with the home they had rented for a decade going up on the market. The building on Runnymede worked perfectly for them and Mr. Fuller was both exceedingly helpful, friendly, and professional throughout the whole process. It took a lot of stress out of it to have someone so caring. They have been enjoying their new space and said they can always count on Greg no matter what their concerns are. Glad they are in good hands! read more

We just moved in last week. Denise K. at the Vanowen property is the ideal property manager, hoping she remains the manager for the duration of our year's lease. She answers our questions right away, has a great memory, very helpful, professional, & has a bright personality. The overall experience is 4 stars, because there's always room for improvement with specifics for any company, yet LBPM has impressed us so far, thanks to Denise K. and Hanna G.. read more

LBPM manager Melanie is extremely genuine and willing to help in all situations. She is also very on top of her game and is willing to help you anytime. read more

Marinel Castillo, CCAM of LBPM is the best. She's responsive, follows through on her commitments, and is very easy to deal with. I would definitely work with Marinel again on property management issues and services. read more

I would like to take a moment to share on my experience with LB property. I met with Kelly (my amazing manager) about 6 months ago. After meeting her and seeing the apartment I knew this was going to be the place that I would end up choosing after looking at many many places. My number one reason for choosing this place was Kelly. She was so sweet and respectful. Her energy was absolutely great. She fixes everything for you right away and she is always there for you. As soon as I want something doesn't matter what time of the day it is, I can call or text her and she will respond quickly and she will provide you with anything you ask for. The apartment is very clean and quiet. She chooses the right tenants and I feel very safe at my apartment. read more

I signed a 1-year lease with LBPM, in September of 2014, so far everything is good no real complications. The supervisor for my building is Raul Garcia, he's a very professional supervisor and does his job very well, he keeps the tenants on check to make sure all rents are on time. I would give the company 5 stars, but they seem to not get our messages about fixing parts of our apartment, the manager said she would fix the things, but it hasn't happened. Like our non-working oven, and a couple of loose drawers that were said to be fixed right away, it's been 5 months and nothing has been fixed. If the company would fix that, they would have 5 stars certainly. read more

After having so many difficulties with our previous property manager, it has been such a pleasure and a delight sending all of our requests for maintenance attention to LBPM. They get right on task and respond very quickly to emails. What a CHANGE! I especially love working with Julie Cross. read more

Angelica Chacana is one of the best and most reliable landlords out there! I've dealt with many and she is top notch. Whenever anything is wrong she gets back to me swiftly and helps solve the problem. I've been living at LBPM apartments for a year now and I would recommend them to anyone. read more

My Association, 68 units managed by Danielle Carbajal, merged recently to LBPM, we didn't have a choice but were informed in advance. The Board and I were naturally leery of the transition, but Danielle Carbajal has made the move smooth and dare I say enjoyable? We had good service with the previous company, but have access to even more at LB. For example, a concierge service, a 24/7 LIVE emergency line, with a real person. Recently, I asked for estimates to install a new gate and intercom for our Community, and the bids were sent to the Board within three days. That is service. The estimates were exactly the scope we needed, and the pricing was competitive. One thing I was told by Danielle when we hired her and that still sticks in my mind is this, "you are a volunteer board member and this Association should not be your full-time job, it's my job...." She has kept her word and then some. If you have the opportunity, hire Danielle to manage your Association. I promise you will not be disappointed. read more

Raul Garcia is amazing!!! He was very helpful and super quick at getting us moved into our new home. I highly recommend him to anyone needing assistance in finding the perfect place to live. Thanks so much for everything! read more

I have been a tenant at Northpoint apartment for almost two years we have had a great building manager and staff. Melanie has been available whenever we needed anything for maintenance of if we had and issues. The building is always kept clean and I have enjoyed my two years at Northpoint. I recommend to Northpoint under LBPM to who is looking for a place around northridge. read more

I have had an excellent experience at Northpoint Apartments in Northridge. Melanie is our property manager and she is great. Whenever we have a problem with anything we just let her know and she fixes it as soon as possible. She is easily accessible (through email, phone, or text) and and a sweet heart. She has to deal with a lot of college students on a daily basis and handles it really well. She does everything she can to help her tenants and there is nothing more I could ask for. read more

I lived at Meridian Court Apts in Tarzana for 3 years. The apt manager was absolutely amazing and did all that she could for the tenants. The management company was slow to get repairs done and the people they hired were not very good. In fact I had a roof leak my first winter that took 30 days to get completely repaired and it took me 6 months to get any compensation. I had been told by other tenants that when I moved out I would be charged for ridiculous things and I was! Upon move out I was told my paint, floors, and carpet were perfect! The apt manager was actually surprised how clean and odor free my apt was since I had dogs. She said nothing would have to be done. Well... I was charged for carpet because the new tenant was allergic to dog hair. How is that my problem? My lease said I could have pets and my move out report said the carpet was perfect. It's not my fault or responsibility that the new tenant said they wouldn't move in unless the flooring as replaced. Just beware that this management company is more about the money then their tenants. read more

I cannot say enough amazing things about my time at 7228 Amigo Ave. First of all, Chrisann is THE BEST property manager that I've had since moving to LA. We moved into the building in 2016 and although we came in an unorthodox way(via lease takeover), Chrisann was super helpful. She helped us coordinate plumbers and all maintenance issues very quickly and she was super responsive. It was nice to know that she was literally a text away when we needed something. We stayed here for a little over a year and the only reason we are moving is because we want a bit more excitement in our neighborhood. This area is more family friendly and we're two 20-somethings so we don't quite fit in. Anywho, the apartment - AMAZING! The countertops are to die for and the dimmer switches in each room are heavenly. This is by far, the nicest apartment that I've lived in for this price point. We got in when rent was around $1900 which is great for a brand new 2 bed 2 bath. When it came time for us to move out, Chrisann was still very helpful. She let me know that we could do a walk through and gave me all of the information that I needed about getting my deposit back, etc. Like I said, great place to live, great property manager. I would definitely recommend this complex to someone who likes a quieter lifestyle in a quiet neighborhood. read more

Melanie at LBPM Meridian Court was so on top of it when my kitchen sink got backed up...on a Sunday. Thanks for that!

I have been living at LBPM Windward Sea for 3 years and Natalie is the best manager yet. She always follows through with any questions or concerns and makes it a point to look out after us. She is personable and takes the time to say 'Hi'. There has never been an issue that did not get addressed in a timely manner. Thank you! read more

I have lived in the dearborn chateau apartment in Northridge for some time now. Victoria is hands the best apartment manager/landlord I have had. When ever I come across any issue she is on top of it and does whatever she can to fix it. I would definitely recommend anyone to live in this complex. Plus they are pet friendly! LBPM read more

The manager of Northpoint; Melanie, is by far one of the best managers there is. She has experience in what she does. I lived at Northpoint for a year and it was great she was always available, she knows how to get things done in a timely manner and the apartment complex was always well maintained. As a tenant of a apartment complex I really appreciated that she would keep us updated on what was going on in the building, whether it was by email or simply by leaving a note on the door. Compared to other apartments I've lived in Northpoint was by far the best one. read more

Nasir Javini is the most helpful person there. He always goes the extra mile to ensure that any challenges are resolved. I would go directly to him as the go to person. read more

I am writing this review after attempts by our HOA in Long Beach to improve the issues. They are one star as the option of no stars was not available. LBPM has been the worst management company I have seen in years. Often a company has issues with entry level associates for managers, but this goes all the way up to Janice Eisenberg, Vice President of the HOA division at LBPM. And before they respond with "you must have the wrong company" I even stopped by their office last Friday to pick up the HOA documents at 4730 Woodman ave, Suite 200, Sherman Oaks California. No one from the management team or the VP talked with me...just a window clerk and a file person to help me take out the files. 2/11/14 - after many issues with Lida, the first manager, Janice, after many emails and calls, responded to the Board president with a "canned" email 2/14/14 - new manager was assigned - Kathryn Reza - she was great in the beginning...but then fell into the abyss of LBPM's standard of lack of follow up and poor service to home owners and board members. 11/21/14 - after several months of service failures, incomplete work, or just being ignored by LBPM upper management - including Janice Eisenberg. Another canned email apologizes sent...same working as 2/11/14 email. 1/21/15 - The Mystic Cove HOA gave LBPM their notice to end the contract. Our new manager Else was very pleasant and appeared to work out a smooth transition to a new company. That was short lived. The letter included the directive that LBPM was no longer authorized to pay any bills unless directly approved by the HOA. A letter was presented to Elsa during the board meeting and also sent to Janice - with no response. 3/11/15 - Sent a request to LBPM, including Janice, requesting why LBPM paid themselves, even after the letter informing them they no longer had authority to pay ANY bills, without HOA approve. Again, no response. 3/13/15 - resent email about the money stolen from HOA by LBPM - no response. 3/16/15 - 3rd requests to LBPM, including Janice, for follow-up. - No response 3/17/15 - Janice finally called me to discuss the issues. I sent an email for follow up and she then said it was for the February meeting and service. Again, my statement to LBPM - did you have the HOA approval. You had sent emails in the past requesting invoices to be reviewed and paid...why not this time. It is simple THEFT. So please take this review as a warning to NOT sign with PBPM. They are unprofessional to HOA board members and homeowners as well. read more

I've lived @ Newcastle Manor two yrs and Nick Hoffman has always been super responsive anytime something goes wrong, + he keeps the grounds in good shape/working condition etc. Thumbs up! read more

Dearborn apartments in Northridge have been very good. Repairs are met in a timely fashion and they even installed a bike rack for bicycle users. I appreciate their service. read more

I am a tenant at Victor Manor Apts. in Inglewood, Ca. I have been a resident of this building for 3 years. The onsite manager, Linda Richardson, continues to do a great job managing the property. She's professional, friendly and courteous. Maintenance requests are handled in a timely manner and she maintains the upkeep of the property. I hope management recognizes that she is an asset to their organization. read more

We've only been in our apartment for about nine months and we love it! We're glad to have our property manager Anbar Guzman. She, as well as her cool office, are very apporachable and are always available with answers to all of our tenant related questions! read more