Very rude cashier going through drive-thru. All staff pretty rude actually not personable at all…read more Food was cold.

The service is terrible, I was waited on by 3 people. Each one was rude for absolutely no reason…read more They don't have regular bone in hot wings on the menu like every other chicken express in east Texas, so I order the "hot bites" That no that is not available. Then charged extra for ranch, after eating at chicken express for probably 50 times at different locations have never been charged for ranch. I will never be eating this location again. It's amazing that stay in business.

As a local DoorDash delivery driver, I can say with plenty of experience that this is the SLOWEST…read morefast food place in town. Every pickup I do is 10-15 minutes past my expected pickup time. And it is becoming all too common for the staff to snap and yell about how busy they are (in an empty restaurant) when a customer dares to ask, "about how much longer?" They just yelled at me for this after I'd been there for 15 minutes, and at another in-store customer who was already waiting when I arrived. There are plenty of good chicken places in town with excellent service. I recommend you try one of those! (And if you DoorDash from here, don't worry. I won't be the one delivering this store any more.)

The absolute worst food I have ever paid for. 4 warmed over hard chicken tenders and a hard…read morebiscuit. Got this to go and didn't discover how bad it was until I got home. I'll accept giving them a one because the potatoes were at least warm! This KFC is not even close to their competitors, I.e., Popeyes, Golden Chick and Chic Fil A!

This is the second time that I've come with the same issue. When I started getting the spicy deluxe…read moreit was at 2 other locations in 2 other towns hours away. It came with a spicy sauce on it. When I came here last, my spicy deluxe was dry. I asked for the spicy sauce and was told they don't put it on the sandwich. So I asked for mayo and I'm told that they can't put any sauces on my sandwich. Today it's the same and I was told that they don't have the 'spicy sauce' that the other location used. I can receive packets of mayo but I shouldn't have to put it myself. I spoke to the manager. In the end I said that I would not return, but they're so busy and the only one in town, they probably don't care.

OMG! I'm a huge Chick-fil-A fan but this location is piss poor…read more S L O W 1 girl standing beside the order location has to ask everything at least 3 times and I have had time to do multiple task while I sit and wait including type this review. I should not be surprised in shit town like Mt "Un" Pleasant.

We were very satisfied with our meals. The burgers are delicious! Definitely recommend! 10/10read more

Always fast friendly service and the best burger in town. It is drive thru only but you will not…read morebe disappointed!!

They don't have Hot Garlic Parmesan flavor like where I used to live. Yet, I will live... lol…read more It was very crowded and there was a wait but I have found that this is typical at other Wing-Stops as well. The space isn't good for people with a handicap and use walkers or wheelchairs. This was my experience. They were polite and I enjoyed my food.

Stopped in on a chilly night for a first time visit to dine in. It was actually colder inside than…read moreit was outside and everyone was freezing except the staff. Customer service was good. The place was dirty, we had to ask to have our table cleaned off before we sat down at it. Food was fast food and nothing to brag about or even want to make a return visit for. The table was so wobbly I thought that it was going to walk out the door on its own power.

Maybe they're worse because of all the customer service complaints Ive read, but as for me, I drove…read morethrough and tried the chicken sandwich I've heard so much about. Nothing but dry bread and a small warm chicken breast (hope it was a breast). KFC chicken sandwich is WAY better.

The drive through lady was rude. Not friendly at all and went out or her way to be rude. I would…read moreavoid this restaurant. The drive through girl slams window in our face. Never thanked us and seemed angry . This is uncalled for. Not recommending this place .I agree with all the other negative reviews on this place. Needs new management.

New in town... door dashed first order and knew we had to go check it out. Amazing wings and menu…read moreis full of items for just about everybody. Good deals throughout the week. A little surprised pitchers of draft are only offered on Thursdays. That a new one for me.... hopefully that changes??? Can I bring my own and y'all fill it up? Ordered a few specials and tomorrow leftovers are gonna be rocking!!

My husband and I stopped here for a quick dinner before driving back to Royce City. The places…read moresmelled a little odd upon entry and the menu es could be cleaner . Our table wiggled a bit but otherwise the place was decent. It was relatively empty and our food came out hot and fast. Our waitress was nice and answered our many menu questions . We opted for one of the platters the fries were crispy and perfectly seasoned. The wings were plump and juicy. I would definitely return

I love their food and their service and their drinks too…read more Very good egg rolls and very good service too.

My food was all mashed together on my bigger plate my orange chicken was open in the bag will not…read morebe coming back to this location!

Lines are sometimes long when you go at night. Sometimes…read moreit's faster to get off and order inside. Try the avocado burger or a Whataburger w jalapeños and bacon. Get the white packet spicy ketchup!

Ordered a sweet and spicy burger on the add and I guess they couldn't see that I didn't want onions…read moreor mustard on it it's like that added extra if I'm being honest and can't blame it that it was packed because there was only like 3 people there