Honest review or sugar coat? How about the short Honest review- Before the Mexicans took it over it…read morewas exceptional now it absolutly sucks especially at night. Too much to go into details about on here but many of us locals are saying the same. Facts dont care about your feelings. Too bad because they used to be really good. Quit chasing dragons cause this place will never be the same

Went to the Mount Pleasant, TX Whataburger to pick up my online order. When I got home (30 minutes…read moreaway, an hour round trip), I discovered two meals were missing. I immediately called the location and spoke to the manager. She told me I could drive back to have them remade. I explained that I wasn't going to spend another hour on the road for their mistake and simply asked for a refund. She replied that it was "not company policy" to issue refunds and instead offered for me to come back tomorrow to get the missing food. I told her I don't come to Mount Pleasant often and would not be able to come back tomorrow. She then offered to extend the remake for a week, and later even said she could ask her district manager to extend it for two weeks. None of this fixes the fact that I paid for two meals I did not receive. This is absolutely unacceptable. Refusing to refund customers when an order is incomplete is stealing. I paid for food and did not get it. Whataburger should do better.

My first time here because of a recommendation. The joint wasn't too busy but the order took some…read moretime. I just got a bacon burger and fries. My coworker got a cheeseburger, hot dog and fries. He always gets his beef cooked to well done (it's a culinary travesty!). I said that the patty was dry and overcooked...and he agreed. The fries were large but unsalted. He took one bight of the dog said that it was cold. His milkshake was basically soft serve ice cream. There's got to be much better joints to eat in this town.

Locally owned and delicious. This is where we take out of town guests who are hungry for a good…read moreburger. The fries are top-notch---and plentiful! The drinks hit just right. (Poured over that good ice.) Loved by our community for years. Great customer service. Give them a try!

I had a burger form here and it was pretty good but IT HAD BACON and I don't really like bacon its…read moregross but the food is great

Hours of operation listed incorrectly on multiple websites. Says they close at 11pm on Friday's and…read moreSaturday's. Arrived at 10:22 pm. All store lights on and employees in the building, but refused to serve us. Drove 20 minutes just for some DQ.... won't be back. Employee also said that hasn't been their hours for over a year...why haven't they updated any of their info?

The drive through lady was rude. Not friendly at all and went out or her way to be rude. I would…read moreavoid this restaurant. The drive through girl slams window in our face. Never thanked us and seemed angry . This is uncalled for. Not recommending this place .I agree with all the other negative reviews on this place. Needs new management.

Need new management. Waited 30 minutes for my meal and then the lady that took my order forgot my…read moreorder and what I ordered. So I asked them for a refund and the cook argued with me and said NO he could not give me a refund. Then he tried to charge me for my drink that came with the meal. I said thats fine, I will call my bank and report the charge as fraud. He said I couldn't do it and kept telling me he wouldn't give me a refund. After arguing back and forth he refunded my money. He took my drink back and threw it away lol. No wonder that place has only 1 star.

Pollo Bueno is always our go to. Some of our favorites: breakfast burritos, quesadillas, tortas,…read moreburritos and the chicken soup is amazing when feeling under the weather.

food was nasty and on top of that customer service through the drive thru was horrible never againread more

The great thing about Herschel's is nine times out of 10. They're always open even on the holidays…read more They are consistent with their menu and have a little bit of everything. Family owned,reasonable in prices. When I eat here, I normally get the tacos. The staff is always friendly, and the storage is reasonably clean at all times.

Very small portions for the price. Service was amazing but we were not impressed with the food. We…read morewon't be back

I was in Mt Pleasant for work and we went to dinner at The Jalapeno Tree and had a great…read moreexperience. The staff were very welcoming and friendly. I ordered the El Dorado Jack steak and it was fabulous! When I came home, I tried to make a copy cat version for my husband and it was a hit!

Great Service! Salsa was decent. Had the chicken quesadilla. Finished dinner pretty quickly as it…read morewas late. About 30 minutes after we left our stomachs Very Upset.

As a local DoorDash delivery driver, I can say with plenty of experience that this is the SLOWEST…read morefast food place in town. Every pickup I do is 10-15 minutes past my expected pickup time. And it is becoming all too common for the staff to snap and yell about how busy they are (in an empty restaurant) when a customer dares to ask, "about how much longer?" They just yelled at me for this after I'd been there for 15 minutes, and at another in-store customer who was already waiting when I arrived. There are plenty of good chicken places in town with excellent service. I recommend you try one of those! (And if you DoorDash from here, don't worry. I won't be the one delivering this store any more.)

The absolute worst food I have ever paid for. 4 warmed over hard chicken tenders and a hard…read morebiscuit. Got this to go and didn't discover how bad it was until I got home. I'll accept giving them a one because the potatoes were at least warm! This KFC is not even close to their competitors, I.e., Popeyes, Golden Chick and Chic Fil A!