I just wanted to take the time to share my experience with Lawrence Hall Chevrolet-Buick-GMC…read more I recently purchased a used 2023 Cadillac Escalade from them, and let me tell you how great Chris Chorn, the salesman from the used vehicle department, was. I'm from Arizona and found the vehicle on CARFAX, so I contacted the dealership. They transferred me to Chris, and right off the bat, he sent me really detailed pictures and videos of the car. That way, I wouldn't make the trip and end up disappointed over a scratch or something similar. He was completely honest about the car having a ding on the back and a cracked windshield, but assured me the windshield would be replaced if I bought the vehicle. Two days later, after great communication, I drove to Texas, and the car looked exactly as he had shown and described. I finally met him in person (he's a really outstanding guy), and he encouraged me to take it for a spin before buying. It drove amazingly. Unfortunately, the windshield technician brought the wrong windshield glass and couldn't replace it that same day, so Chris promised to send me a check for $620--the amount they were quoted by the replacement company. (Which I did) We went through finance, where I got GAP coverage and everything I wanted, without any pressure whatsoever. As a 39-year-old who's bought more than a dozen cars from dealerships, this was by far the best experience I've ever had. Thank you to Chris Chorn in sales and Lance Willson in finance for making this deal and experience beyond great. 10/10

Could not be happier with our experience. Adam K. at Lawrence Hall Chevy was by far the easiest…read moresalesperson I've ever worked with. I saw a pre-owned car online and messaged the dealership, and Adam responded immediately. He was extremely responsive and helpful with all of my questions. I explained that we live a few hours away but were very interested in the car. We set up a time and date to come see it, and Adam made sure the vehicle was inspected and fully detailed before we arrived. He didn't pressure us to look at other cars, didn't try to upsell anything, and was genuinely just a nice guy. After a quick test drive, my husband decided to buy the car. We were walked over to the F&I department to handle the paperwork. They knew we were coming in with our own financing and never once tried to upsell or push their financing options. The whole process was quick and painless--we were in and out in no time. Long story short: great customer service, fair pricing, and extremely easy to work with. Highly recommend Adam K. and Lawrence Hall Chevy.

If you value honesty, integrity and good customer service, then you're going to want shop somewhere…read moreelse. Scott and James have the used car salesman charm, but they lack professionalism. They do not conduct a mechanical assessment on any of the cars they offer for sale. They place profits and their personal pride over the safety and security of those driving their cars off the lot. I returned a safety hazard of a car to them only after making it clear that they were breaking the law by not disclosing problems with their vehicles. Scott will claim he bought the car back from me, but he came up over $500 short of what I paid him. We trusted Freedom Motors and they let us down.

The main guy that works here is awesome. He is so kind and compassionate about helping you. He…read moretruly wants to get people in a reliable car. He is honest and truly helpful.

Adrian was very professional and helpful when I got the car from here. I'm very satisfied with the…read morecar and the way he treated me and professionalism of Adrian. thank you.

Nice selection of vehicles ranging from economy cars to sports cars to heavy duty trucks. In house…read morefinancing available on certain vehicles. All staff is friendly and helpful.

They still do dealer mark ups. They OVERVALUE EVERY SINGLE VEHICLE. Did a multiple car value…read moresearch(KBB, Black book, Cargurus,Autotrader,Cars.com) and they all came back 11,000 cheaper the their listed price. The owner will respond with a COPY AND PASTE RESPONSE. That's how much they don't give a crap about ALL CUSTOMERS. Do your homework folks, this conniving dealership only cares about screwing over customers and fattening their own wallets. Watch out for Dee Montgomery. Trust me, he's probably related or trained by the owner.

we bought a Kia Sportage from them in 2023. It didn't have a spare tire. or an extra key. We really…read moreliked the car so we bought it . The extra key cost about $200. The rim & tire ( for a spare) is going to cost us $800. We'll never buy another car from them. It might have save them $1000 but they lost a customer.

I'm glad to say this facility and the team that works here are some of the nicest…read more On multiple occasions I have had the chance to visit here during a car buying experience and service. I was impressed with the cleanliness of the service center and the friendly associates. One of the sales associates Armando, even went to my mother's house to look at and identify a battery issue. He jumped her car and escorted her to the dealership to get it checked and replaced. As with most businesses with sales and service, the people that work there make the difference. Every one of the folks I have interacted with there have shown they take it seriously in ensuring the best of customer service is provided. I thank them all and as for Armando, he is now a trusted family friend and I would recommend anyone seeing him for their next car.

I usually hate the whole car-buying process. But this time felt different. Our sales person, Barry…read moreGurley, made the experience as painless as possible. He's kind and sincere, and really has the buyer's interests at heart. If you ask him an honest question, he'll give you an honest answer. Refreshing! The whole process still takes a long time. But it's a big purchase so that's to be expected. The cars/trucks automatically come with lifetime oil changes and tire rotations, which means you'll save hundreds, if not thousands, of dollars on your new vehicle. We are so glad we bought locally!

I don't understand why they even have an online appointment system. Again I've been sitting in the…read morewaiting room for over an hour past my "confirmed" appointment time and they haven't even started to service my vehicle. This has happened before. One thing for sure, this is the last time I'll waste my time here.

Love the service department at Star Chrysler Jeep Dodge. A few years ago, my Uconnect system kept…read moreshutting down with an error message. I took it to three dealerships in California and no one could figure out. I was staying in Abilene for a few months and it was really bothering me so I took it to Star. They figured out in 15 minutes that it was a radio software upgrade that was needed and fixed it. 15 MINUTES!!!! The service staff is super knowledgeable! Fast forward to this week, the same issue started again and I took it to them again and they updated all of the software and reset my radio. Dalton, my service rep, was very attentive and helpful. I totally recommend this dealership for service!