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    Lavish Auto Spa

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    Services - Lavish Auto Spa

    Auto bug and sap removal

    Auto paint restoration

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    3 years ago

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    Audi Stratham

    Audi Stratham

    3.0
    (22 reviews)

    Been service customers at Stratham Audi for a few years. Always appreciate the timely and friendly…read moreservice. Rick and his team are thorough, detailed, and address every issue noted, with follow-up phone calls and written notes. Their service notes make it easy to schedule upcoming, major maintainenance and add to the vehicle's value by demonstrating service history. A few months ago I took the allroad in for a major service. It was handled well by service manager Rick and technician Joel, including some non-standard requests, and a driver who gave me a ride at 5:30pm to the C&J bus stop, right when he was about to leave for the day. Soon after I drove in to pick up some parts. At the parts counter the parts manager printed out an exploded parts diagram to make installation easier. On my way out I mentioned to the service representative (not Rick, the other gent) that the brake pedal was a bit softer since the last service. He had technician Joel drive the car, find the issue and fix it, within 30 minutes. Audi dealerships don't always have the best reputation for servicing vehicles that are not brand new. Stratham Audi's level of service and customer focus has kept me coming back even after I moved closer to a Boston dealer. Keep up the great work!

    I've had multiple bad experiences with the service department here. They've been rude and…read morecondescending on multiple occasions. Most recently I booked a service and reserved a loaner vehicle after receiving an emailed coupon for a discount to return. I decided to give them one more chance. I showed up 10 minutes early and was told that they don't do loaner vehicles for the two services I booked. My reservation confirmation showed a loaner vehicle but they refused to give me one, so I had to take my car and leave to make some work meetings. No one called or emailed me to say that they don't do loaner vehicles for the type of service I booked so I could come prepared to do work on site while waiting. And I've 1000% had a loaner vehicle for that kind of service before. I drove 30 minutes each way to have such a poor experience and wasted a significant portion of my valuable morning. They have lost me as a customer and as someone who's vehicle is 8+ years old, I will likely be in the market for a new vehicle soon and will absolutely not consider this dealership when it comes time to look.

    Ira Pre-owned Exeter

    Ira Pre-owned Exeter

    3.5
    (11 reviews)

    I purchased a Tesla Model S from Ira Pre-Owned just over a month ago, and unfortunately, my…read moreexperience has been extremely disappointing. Within weeks of owning the vehicle, I was forced to pay $1,410.24 out-of-pocket for repairs--this included replacing the 12V auxiliary battery, fixing suspension issues that caused noticeable clicking noises during driving, and replacing both the cabin and HEPA filters. These are not minor wear-and-tear items and, in my view, should have been identified during a proper pre-sale inspection. Tesla's diagnostic report noted that the 12V battery was near the end of its life, something detectable through standard offboard diagnostics. The suspension issue--caused by dry half shafts--resulted in a $760 repair. This was a very obvious mechanical problem, and it's deeply concerning that it wasn't caught before sale, especially since Ira Pre-Owned claimed the suspension and shocks met NH state inspection standards. While I understand that I purchased the vehicle "as-is," I expected a reasonable level of diligence, especially from a dealership that confidently resold my clean, certified BMW trade-in. To their credit, the dealership acknowledged the filter concerns and provided a discount for those. ( $100 dollars that I never got) But the larger, more critical mechanical issues were overlooked--and I'm now left footing the bill. I've reached out privately with the full Tesla invoice and am hoping the dealership will take another look at the situation. I believe a fair resolution is still possible, but as of now, I would caution others to be extremely thorough when buying from Ira Pre-Owned.

    Called to inquire about a Camry they had on the lot. When I asked what the price was the clown on…read morethe phone asked "what are you hoping it will be". After reading other reviews on the place I decided to go elsewhere. Sales staff is a disrespectful joke. There is no shortage of cars for sale out there. Why would anyone deal with these people?

    Lavish Auto Spa - auto_detailing - Updated July 2026

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