Great crew who are very conscientious and detailed oriented. They're very friendly and engaging…read morealways go above and beyond my expectations.

This place is amazing. Made my car all shiny n' stuff. New owner is great, exceptional customer…read moreservice. If you haven't been here for in a while, cuz ya know the place was terrible before... I suggest you go back. A lot of care goes into the pre-wash they perform before your vehicle goes in the washy wash machine. The updated equipment does an excellent job. Then there's the towels, oh Lordy, lemme tell you about the towels they provide! The water filtration system doesn't leave any water spots but it's still a nice touch to be able to wipe down your vehicle after a nice bath. Priced very reasonably too.

They did such a great job! I just had my interior done and will definitely go back to them next…read moretime. My car felt like I was driving it off the lot again.

Mixed results at best. Back of car totally missed first…read moretime. Would not clean the mat saying it couldn't be cleaned (but it most certainly could at home). Seat belts never touched. Sides and back of steering wheel still dirty. Ring from a drink left on the top glass. Have found a couple of almonds, etc. down side of passenger seat - so not fully cleaned there either. Perhaps if I'd had more time and spotted everything then, think they would have made another pass on more of it. But really want a detailer to be thorough and professional. A pro knows these areas need cleaning, and knows how to do it. And definitely someone who knows what to look for should inspect the car and declare it clean or send staff back before saying it's ready. As a customer I'd have to have a "check-it" list in the future to see if everything that should have been cleaned was.

This place is a rip off. I started using cash to do my laundry as I felt (and still feel) like I…read morewas being overcharged when I used my card. I was told that the bank puts a temporary charge that is not permanent. I get that, as I've seen it with other vendors, but this did not change in my account. Now, I usually do my laundry after work as it's right down the street from there and get there a little after 5:00 pm. This is important as there is no longer any attendant on duty after 4. This last visit I put my laundry in and went to the change machine to get some coins. I put in my $20 and only received $10.25 before the machine stopped spitting out coin and said out of service. I contacted the number given for any issues, gave them my name, telephone number, told them what happened and asked them to call me back so that we could resolve this. This was on a Tuesday. It's now Thursday and I have left another message without any response. I wouldn't be posting this if they had just picked up the telephone can contacted me. It shouldn't take three days or more to acknowledge that there is an issue that your customer needs resolved! I used to go here all the time. It was the cleanest place and convenient to me. I no longer want to go here as I feel too much has changed with the new owners that are not in the best interest of the customer. That being said, they've lost a loyal customer of over 16 years. Pity.

The did finally contact me and gave refund. Credit where…read morecredit is due!!! Really need to have a better system to hear from customers

Purchased the standard detail package and my car looks brand new. Affordable, professional,…read moreorganized, timely, and excellent quality!

They did a great job. Showed up on time and needed pretty much nothing but the keys. Did a great…read morejob getting the dirt and grime out of the back seat and truck that my two legged and four legged kids left behind.

I've had multiple bad experiences with the service department here. They've been rude and…read morecondescending on multiple occasions. Most recently I booked a service and reserved a loaner vehicle after receiving an emailed coupon for a discount to return. I decided to give them one more chance. I showed up 10 minutes early and was told that they don't do loaner vehicles for the two services I booked. My reservation confirmation showed a loaner vehicle but they refused to give me one, so I had to take my car and leave to make some work meetings. No one called or emailed me to say that they don't do loaner vehicles for the type of service I booked so I could come prepared to do work on site while waiting. And I've 1000% had a loaner vehicle for that kind of service before. I drove 30 minutes each way to have such a poor experience and wasted a significant portion of my valuable morning. They have lost me as a customer and as someone who's vehicle is 8+ years old, I will likely be in the market for a new vehicle soon and will absolutely not consider this dealership when it comes time to look.

My husband and I had a great experience at Audi Stratham last week. Our salesperson, Wayne, was…read morepleasant and efficient. We have purchased many vehicles in the past but this was by far the best purchase experience we have ever had. I highly recommend going there to purchase an Audi!

The team at Audi of Stratham is fabulous! Jonathan Dube was our salesman and he was professional,…read moreknowledgeable, and fabulous to work with! We test drove quite a few models and there was absolutely no pressure throughout the experience. Also, the General Manager took the time to thank my husband and me on our purchase of a Q5 and Anthony in financing smoothly walked us through the paperwork. We had gone to several other dealerships in the area looking for a vehicle and it was so pleasant to be allowed to let a beautiful vehicle speak for itself. Everyone at Audi of Stratham was welcoming and warm. Thanks for a great car buying experience!

My car was return with incomplete work and assembly parts on the floor of my car. Soap stain on…read morethe window were left from an incomplete carwash. I was given a loaner with the engine lit, and dirt on the floors... I posted this review on google and got a reply to contact them. I contacted them a week ago, no response... Very disappointing service.

I purchased a Tesla Model S from Ira Pre-Owned just over a month ago, and unfortunately, my…read moreexperience has been extremely disappointing. Within weeks of owning the vehicle, I was forced to pay $1,410.24 out-of-pocket for repairs--this included replacing the 12V auxiliary battery, fixing suspension issues that caused noticeable clicking noises during driving, and replacing both the cabin and HEPA filters. These are not minor wear-and-tear items and, in my view, should have been identified during a proper pre-sale inspection. Tesla's diagnostic report noted that the 12V battery was near the end of its life, something detectable through standard offboard diagnostics. The suspension issue--caused by dry half shafts--resulted in a $760 repair. This was a very obvious mechanical problem, and it's deeply concerning that it wasn't caught before sale, especially since Ira Pre-Owned claimed the suspension and shocks met NH state inspection standards. While I understand that I purchased the vehicle "as-is," I expected a reasonable level of diligence, especially from a dealership that confidently resold my clean, certified BMW trade-in. To their credit, the dealership acknowledged the filter concerns and provided a discount for those. ( $100 dollars that I never got) But the larger, more critical mechanical issues were overlooked--and I'm now left footing the bill. I've reached out privately with the full Tesla invoice and am hoping the dealership will take another look at the situation. I believe a fair resolution is still possible, but as of now, I would caution others to be extremely thorough when buying from Ira Pre-Owned.

Called to inquire about a Camry they had on the lot. When I asked what the price was the clown on…read morethe phone asked "what are you hoping it will be". After reading other reviews on the place I decided to go elsewhere. Sales staff is a disrespectful joke. There is no shortage of cars for sale out there. Why would anyone deal with these people?

I helped to broker transaction with McFarland Ford for a friend of mine and the process was as…read moresmooth as it can be. The friend picked up his Ford and when the issue with a battery arrived, he was given a new battery. Guys at this Exeter, NH Ford dealership also tipped of his fuel tank for the long road trip back home in Indiana.

I bought a truck from them . No not a Ford. I will never buy another Ford ever. The sales people…read moreover there suck . Didn't answer my questions. Pushed me into a service contract I did not want . Then they stole my 3000.00 deposit. They did not apply to my loan. PLEASE Do NOT Buy HERE. Shady People #sales weasel

Their up charging for "recommendations" is disgusting. Fine for me to say no but they are doing…read morethis to your elderly moms and dads. They quote you 5- for an license plate bulb with a 45- labor charge. Two air filters for 82- with a 90- labor charge. Mind you, none of those three things uses a tool. Took me 15 minutes to change all of them and that was including the time to watch the YouTube video. Find a local mechanic that you can trust. Tell these fine people to go pound sand.

I had a very good experience buying a car there yesterday. My salesperson, Quinn, was especially…read morenice. He was easy to talk to and quite helpful from start to finish. Everyone was a pleasure to deal with!

Fantastic experiencing buying a used vehicle here. Eric Martin in sales was extremely helpful, and…read moreSovy with finance was wonderful. I came here after a few very negative experiences elsewhere and was very impressed by their customer service and care. When I came back the next day to finalize the sale with my 1yo and 2yo daughters, everyone was so kind and helpful. Sovy even scheduled me an earlier appointment than she typically does AND brought me a latte from Starbucks and a muffin for my daughter. I cannot say enough about how positive of an experience I had here! Highly recommend!

I would not go there if they were the last bmw dealer on earth. If u have any body or paint issues…read morethey can't help u they send it to a ford dealer because they don't have a body or in house paint shop.