This place is amazing. Made my car all shiny n' stuff. New owner is great, exceptional customer…read moreservice. If you haven't been here for in a while, cuz ya know the place was terrible before... I suggest you go back. A lot of care goes into the pre-wash they perform before your vehicle goes in the washy wash machine. The updated equipment does an excellent job. Then there's the towels, oh Lordy, lemme tell you about the towels they provide! The water filtration system doesn't leave any water spots but it's still a nice touch to be able to wipe down your vehicle after a nice bath. Priced very reasonably too.

Great crew who are very conscientious and detailed oriented. They're very friendly and engaging…read morealways go above and beyond my expectations.

They did such a great job! I just had my interior done and will definitely go back to them next…read moretime. My car felt like I was driving it off the lot again.

Mixed results at best. Back of car totally missed first…read moretime. Would not clean the mat saying it couldn't be cleaned (but it most certainly could at home). Seat belts never touched. Sides and back of steering wheel still dirty. Ring from a drink left on the top glass. Have found a couple of almonds, etc. down side of passenger seat - so not fully cleaned there either. Perhaps if I'd had more time and spotted everything then, think they would have made another pass on more of it. But really want a detailer to be thorough and professional. A pro knows these areas need cleaning, and knows how to do it. And definitely someone who knows what to look for should inspect the car and declare it clean or send staff back before saying it's ready. As a customer I'd have to have a "check-it" list in the future to see if everything that should have been cleaned was.

I love how big the appliances are and that you can use your credit card to pay. I will warn you to…read morepay attention to how much you pay for how much time. I had one dryer take my money but only go for a sm amount of time and then shut off. The attendant fixed the problem but I still lost money. Two weeks later different dryer, I put money in for 30 min. When it starts I noticed it shows 5 minutes. I thought I made the mistake so did it again and same thing happened. I told the attendant and she fixed it but I keep wondering if this is going to happen again.

The did finally contact me and gave refund. Credit where…read morecredit is due!!! Really need to have a better system to hear from customers

Purchased the standard detail package and my car looks brand new. Affordable, professional,…read moreorganized, timely, and excellent quality!

They did a great job. Showed up on time and needed pretty much nothing but the keys. Did a great…read morejob getting the dirt and grime out of the back seat and truck that my two legged and four legged kids left behind.

Been service customers at Stratham Audi for a few years. Always appreciate the timely and friendly…read moreservice. Rick and his team are thorough, detailed, and address every issue noted, with follow-up phone calls and written notes. Their service notes make it easy to schedule upcoming, major maintainenance and add to the vehicle's value by demonstrating service history. A few months ago I took the allroad in for a major service. It was handled well by service manager Rick and technician Joel, including some non-standard requests, and a driver who gave me a ride at 5:30pm to the C&J bus stop, right when he was about to leave for the day. Soon after I drove in to pick up some parts. At the parts counter the parts manager printed out an exploded parts diagram to make installation easier. On my way out I mentioned to the service representative (not Rick, the other gent) that the brake pedal was a bit softer since the last service. He had technician Joel drive the car, find the issue and fix it, within 30 minutes. Audi dealerships don't always have the best reputation for servicing vehicles that are not brand new. Stratham Audi's level of service and customer focus has kept me coming back even after I moved closer to a Boston dealer. Keep up the great work!

I've had multiple bad experiences with the service department here. They've been rude and…read morecondescending on multiple occasions. Most recently I booked a service and reserved a loaner vehicle after receiving an emailed coupon for a discount to return. I decided to give them one more chance. I showed up 10 minutes early and was told that they don't do loaner vehicles for the two services I booked. My reservation confirmation showed a loaner vehicle but they refused to give me one, so I had to take my car and leave to make some work meetings. No one called or emailed me to say that they don't do loaner vehicles for the type of service I booked so I could come prepared to do work on site while waiting. And I've 1000% had a loaner vehicle for that kind of service before. I drove 30 minutes each way to have such a poor experience and wasted a significant portion of my valuable morning. They have lost me as a customer and as someone who's vehicle is 8+ years old, I will likely be in the market for a new vehicle soon and will absolutely not consider this dealership when it comes time to look.

My wife and I found an A3 online and it was at Audi Stratham. We noticed the low review rating…read morehere on Yelp and proceeded with some trepidation. We are SO glad that we did. Our experience with them was the best car buying experience that we have ever had (I'm guessing that we have purchased 10 or so cars over the years). They were everything that you would want- friendly, helpful, transparent, Covid safe, fair priced, no pressure and knowledgeable. Way to go Audi Stratham!

The team at Audi of Stratham is fabulous! Jonathan Dube was our salesman and he was professional,…read moreknowledgeable, and fabulous to work with! We test drove quite a few models and there was absolutely no pressure throughout the experience. Also, the General Manager took the time to thank my husband and me on our purchase of a Q5 and Anthony in financing smoothly walked us through the paperwork. We had gone to several other dealerships in the area looking for a vehicle and it was so pleasant to be allowed to let a beautiful vehicle speak for itself. Everyone at Audi of Stratham was welcoming and warm. Thanks for a great car buying experience!

Excellent experience! I saw Murano Cross Cabs a few years ago and vowed that I would someday have…read moreone. I have been looking for one since. When I saw that Ira had one I jumped on it. JUMPED! I went into the dealership the next day armed with a write-up from my husband of what I should and should not take for my trade, a sale price on the Cross Cab, etc. He felt, because I am a woman and was going alone, I should be prepared to fight! The beautiful automobile was ready at my appointment time. I knew I wanted the car. Stephen James was wonderful to work with and with his associate, Trish, came back with a deal even better than what my husband had outlined. I was warned though that the bank may not finance the entire deal on a 2011 car. They didn't. Stephen called me to let me know and informed me they had up'd what they'd given me on my trade to lessen the blow. I didn't even ask for more on my trade!!! Unheard of. Finance Director, Geoff Garden, was professional, easy to work with, and no pressure. This was an easy, more than fair, no hassle transaction. My family, friends, co-workers and everyone I know will be encouraged to buy all of their cars here. I know I will. But I plan on keeping this beauty for a while. I love it and feel really good about the deal I got, and the overall experience. Lisa Roche Windham, NH

I purchased a Tesla Model S from Ira Pre-Owned just over a month ago, and unfortunately, my…read moreexperience has been extremely disappointing. Within weeks of owning the vehicle, I was forced to pay $1,410.24 out-of-pocket for repairs--this included replacing the 12V auxiliary battery, fixing suspension issues that caused noticeable clicking noises during driving, and replacing both the cabin and HEPA filters. These are not minor wear-and-tear items and, in my view, should have been identified during a proper pre-sale inspection. Tesla's diagnostic report noted that the 12V battery was near the end of its life, something detectable through standard offboard diagnostics. The suspension issue--caused by dry half shafts--resulted in a $760 repair. This was a very obvious mechanical problem, and it's deeply concerning that it wasn't caught before sale, especially since Ira Pre-Owned claimed the suspension and shocks met NH state inspection standards. While I understand that I purchased the vehicle "as-is," I expected a reasonable level of diligence, especially from a dealership that confidently resold my clean, certified BMW trade-in. To their credit, the dealership acknowledged the filter concerns and provided a discount for those. ( $100 dollars that I never got) But the larger, more critical mechanical issues were overlooked--and I'm now left footing the bill. I've reached out privately with the full Tesla invoice and am hoping the dealership will take another look at the situation. I believe a fair resolution is still possible, but as of now, I would caution others to be extremely thorough when buying from Ira Pre-Owned.

I helped to broker transaction with McFarland Ford for a friend of mine and the process was as…read moresmooth as it can be. The friend picked up his Ford and when the issue with a battery arrived, he was given a new battery. Guys at this Exeter, NH Ford dealership also tipped of his fuel tank for the long road trip back home in Indiana.

I bought a truck from them . No not a Ford. I will never buy another Ford ever. The sales people…read moreover there suck . Didn't answer my questions. Pushed me into a service contract I did not want . Then they stole my 3000.00 deposit. They did not apply to my loan. PLEASE Do NOT Buy HERE. Shady People #sales weasel

Really like this Subaru dealership…read more Really nice waiting room here. And they have a few cars you can use if are not waiting for them to finish on your car. Just make sure they have a car Available before, not sure how many they have here for people that need them. Really friendly and nice here. They are pretty laid back here, not really pushy here. Which is good. Got a really great deal on my car here, I probably could not have gotten that elsewhere. Really good Dealership

Their up charging for "recommendations" is disgusting. Fine for me to say no but they are doing…read morethis to your elderly moms and dads. They quote you 5- for an license plate bulb with a 45- labor charge. Two air filters for 82- with a 90- labor charge. Mind you, none of those three things uses a tool. Took me 15 minutes to change all of them and that was including the time to watch the YouTube video. Find a local mechanic that you can trust. Tell these fine people to go pound sand.

We had such a great experience at Stratham BMW when purchasing our first BMW that we went back just…read morea few weeks later and purchased another! Dana, Kevin, and Scott were amazing throughout the entire process. They made everything seamless, were upfront and transparent, and took the time to answer all of our questions. We truly appreciated their professionalism and outstanding customer service. We couldn't be happier with our experience and will definitely be returning. Highly recommend Stratham BMW!

No concern for customers they just put on fake smiles and act like they care. Sold me a vehicle…read morewith a "6k" repair job not even 2 days into owning the vehicle, but the sales man Steve "hazard" ensured I was making a safe purchase, he said the vehicle was throughly inspected before being put out for sale (so why can't you find an ac evaporator leak). Had to go back and forth with them for at least over a month and a half to get them to fix it for free, mind you this happened in the summer so I wasn't even driving the vehicle for the first 2-3 months of me owning it. Might I mention that the vehicle also had 2 other problems within the first month of me owning it. During the purchasing process I was met with lots of passive aggression from the sales person I purchased from steve "hazard" and the finance manager Benjamin. They rushed me and made me feel super pressured. I was wondering why my loan was so high for the price of the vehicle I purchased so I go check and they ended up sneaking a $3k "accessories fee" without disclosing that to me (they won't own up it of course) now when I try getting into contact with them they all ignore me. Worst dealership experience I've ever had, this all shows the carelessness that occurs here. If you want financial stress and to be treated like a lesser person this is the perfect dealer.