I've been coming to this salon because the hours are convenient, the location works for me, and there are some staff members who are genuinely kind and do good work. But after my most recent experience, I will never spend another dollar here. The owner is, quite frankly, plain nasty. She is rude, hostile, impatient, and has absolutely no business treating customers the way she does. For context -- I am an extremely kind and understanding customer. I don't come in demanding, I don't ask for unreasonable things, and I'm not someone who complains about every little detail. I usually come with a photo for inspiration and know exactly what I want. This time, I didn't have one. I simply asked about prices and asked if she could do a few small designs. You would have thought I asked her to perform a miracle. Every time I asked a question, she would snarl, roll her eyes, mutter under her breath, make irritated sounds, and speak to me with an attitude. I eventually felt so uncomfortable asking for anything that I just settled for a ridiculously simple design because she made it seem like asking for something as basic as a flower was an unreasonable request. That alone would have been enough to make me never return, but what really crossed the line was when I told her I was in pain while she was doing my nails. Instead of listening to me or trying to accommodate me, she dismissed me, repeatedly said "no," and continued. As a customer, if I tell you that something is hurting or burning me, the appropriate response is to stop and listen--not argue with me about what I am physically feeling. And while I was sitting there, I also witnessed her taking her anger out on two of her own employees. The way she spoke to them was incredibly uncomfortable to watch. This wasn't a one-off moment of someone having a bad day. From my experiences coming here, she always seems angry, irritated, or unhappy--and somehow the customers and employees around her have to absorb that energy. There are employees here that I genuinely like. Some of them are wonderful, kind, and talented. This review is not about them. It is about the person who sets the tone for the entire business. I don't care how convenient your hours are -- I am not supporting ANY business where the owner makes customers feel small, unwelcome, or humiliated for simply asking questions. I came in being kind, respectful, and understanding, and I left feeling like absolute shit. I literally left the salon crying. A customer should not have to walk on eggshells because they asked what something costs, requested a small design, or said they were in pain. This was my last visit. The convenience is not worth being treated this way. There are plenty of nail salons where I can spend my money and be treated with basic respect. read more

Great service from start to finish. The staff is welcoming, attentive, and cares about your comfort. The salon is spotless, organized, and has a relaxing atmosphere. My nails came out beautiful, with great attention to detail and long-lasting results. They took their time and made sure everything was perfect. I appreciated the professionalism and friendly conversation throughout my visit. Definitely a place I will return to regularly and recommend to friends and family looking for quality nail care. Prices are fair and worth every visit. read more

Been coming here for over a year now. Beautiful nails and very friendly staff. 5. Never disappoints

I decided to go back to this place and give them another chance. What I have encountered had to do with deceptive billing. I asked the receptionist if I can Dip powdered. Nail tech, Roxanne came over and recommended acrylic. ok no problem. She did a good job. I went up to pay and the receptionist said $65.00 and 10.00 off. Total bill should be 55.00. From the corner of my eyes, I saw the receptionist tapped Roxanne on her hands and said she can't print the receipt. The reception proceeded to say this has never happened before. I said to her can't you reprint the receipt she said no. I knew something was not right, but didn't want to make a seen. I checked my account and my debit card was charged $66.95. I would like to say, I also tipped Roxanne $20.00. Thank you, LaVi Nails for being deceptive with your exceptional customer service! read more

when i had called to book an appointment at la vie nails i asked how much a gel manicure would be they said it would be $37. so i made my appointment and went in. my nails came out very cute. but when i went to check out they told me the manicure was $45 and the service fee was $25. never in my life have i ever heard of a 70 dollar gel manicure. when i asked them why the price was different they said it was because i got a design. one lady did my nails and a second lady came over to do the small flower on each of my nails. so they charged me the service fee for both of them. i am so outraged and appalled that they would charge me this amount. if they had told me it would be extra for a design i would have accepted that. but they didn't. i will never be going back to this nail salon again. read more

LaVi Nails - Nail Salons Near Me - Paramus, New Jersey

I was a paying customer with Lavi Nails. I had an appointment for a pedicure and the OWNER who sits in the 1st seat stopped my pedicure person while doing my nails and had her work on another customer. The owner then rushed and polished my nails while standing up and did not give me a reason for doing this to a paying customer with an appointment. I eventually had to come back 2 days later to do a polish all over again. The owner is rude and bias! read more

Did my first acrylics here for my birthday and absolutely loved it. My nail tech, Nori, did a gorgeous job and put a lot of work into the details. The atmosphere is amazing and the place is so lovely. I definitely recommend this place for a relaxing and enjoyable experience. read more

LaVi Nails - Nail Salons Near Me - Paramus, New Jersey

Has anyone else's nails broke off after just one week? I gave this place so many chances. Please keep in mind that the MAIN reason I kept coming here was because I work from 10-7/8pm and I don't have a lot of time and they happen to close at 9pm in the area where I work. So for that reason, I kept coming back because of my schedule and I like to keep up with my nails. The first few times, I had acrylic done by a nail tech (very sweet, very nice) I loved her work but every time, my one nail would always pop off after a week. I still gave them a few more chances because again is more accommodating to my work schedule. That will end after my last experience. First, I got a regular pedicure and the lady charged to take off my gel polish ($10) and then $10 to do a callus remover. All totaling to $50. She didn't even do a great job because the polish was not evenly applied. Then my nail broke off this past Saturday from the last time I got my nails done. And then another one just broke off this morning from simply putting on sneakers! It's only been a week and I got a clear gel set! I believe the owner did my nails. She did a rushed job and used tips and then gel which I heard isn't the right way. Correct me if I'm wrong. I get in the chair and I told her I have to remove my nails, I was thinking of getting a gel set because I was going on vacation and I wanted them to last longer because I know gel nails do last longer. I also wanted a coffin shape and get them cut down and then have two colors. Nothing fancy or crazy because I knew it was going to be a lot with the gel set and removing of my current set. First I didn't like her attitude, then she tells me she will let me know how much it will be. Okay. She then goes and tells me that it will be $65 and then if I wanted a gel set it'll be $20 more. I spent $85 and no I didn't fight her because I didn't have time to go anywhere else. BUT on their pricing list, acrylic is $35 and then clear gel is $55. So where is she getting $65 for acrylic and $85 for a clear get set? I'm just trying to figure that out. I also know another lady was questioning why she was being charged so much more so I know it's not me. When I asked about the gel set lasting more then the acrylic, the lady was like "well I can't guarantee that they won't break off, you have to take care of them; it's up to you" I am just overall disappointed that my nail broke off only after one week of getting the gel set when it's supposed to last. I will not return and will find somewhere else to go. read more

LaVi Nails - I was only putting on shoes when this nail broke off! - Nail Salons Near Me - Paramus, New Jersey

Very expensive for the services, but I've had no issues when going. It's a basic nail place with pretty aesthetics. The pedicure is not a thorough scrub, but hey, they are open later than any other nail place. If you are looking for a place late at night with no wait, this is your place. Don't expect more than that. read more

Checked out the salon on a wim a couple of weeks ago (9/16) because I was in the mall & a friend of mine shared that they had a good experience. I had a full set and pedicure. My nail tech was friendly, hospitable and accommodating. While I didn't love my nails, I still really appreciate her efforts! I saw a different person for my pedicure. Unfortunately the polish didn't last well at all. This is what my toes looked like exactly one week later. I got regular nail polish like I always do and have never had this issue. I work remotely so the majority of the time, I'm barefoot. I really don't know what could explain this besides watered down or cheap polish. It's a shame bc the salon is really nice but the work product just doesn't reflect the aesthetic. read more

LaVi Nails - Toe nails exactly 1 week after pedicure. - Nail Salons Near Me - Paramus, New Jersey

Ya listen to the reviews. Although the esthetic is nice, the service is bad. They don't scrub your feet, and take a really long time to do anything. Very average nail care. read more

I LOVE this nail shop. Every time I get my nails done it lasts me so long and my nails have never chipped or gotten damaged! Ask for Mary, she slays every time read more

I stopped into LaVi Nails because I was in a rush and really needed to get my nails done. I was already in the mall and figured this was the most ideal place to stop into. During my first experience, I decided to get a full set + gel manicure. The atmosphere was nice, calm, and very aesthetic. The ladies dress nice and are professional. The only downfall is their prices. For the full set and gel, I paid $80 (just to give everyone an idea of pricing). I didn't get anything spectacular done, just one simple gel color on all of my nails. There's an air bubble on one nail and a few places at the edge of the nail not covered by the top coat. I definitely will be going back to my regular nail salon, but because the atmosphere was clean and professional... I won't slander their rating. read more

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This place is a bit more pricey but I didn't mind bc their work was good and place is clean. However, I went in for a $67 gel manicure with chrome and $50 gel pedicure and received the worst pedicure ever. The bottom of my feet looked worst than before when I first came in! read more

LaVi Nails - Gel pedicure - Nail Salons Near Me - Paramus, New Jersey

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I came here because I really needed my nails done ASAP and Lavi was the only salon open past 8. The salon was pretty packed for a Wednesday evening. I walked in, employees saw me, I waited, waited, waited, and finally after waiting for 5 minutes at the front, I was asked what needed to be done. Gel mani/regular pedi. No other customers came after me until I was seated at a pedi chair. Again, waited in my pedi chair for another 10 minutes. Mind you, they do not soak your feel while you're waiting. The lady who did my pedi was really nice, but she took a really long time only because she realized last minute that I also needed a mani. I had a problem with my ingrown and she made sure it wasn't painful anymore. Onto the mani lady, very nice lady. They have a slim lamp on every table so they could see better. Now, I don't really understand how you could really mess this up if you have "help" (meaning the lamp). After I was done, my polish DID NOT start right where my cuticles are. There was a space in between. I have attached photos. I was there for a very long time that even the women that came after me, was out of there before me AND some of them had also gotten gel mani/reg pedi I used to be a loyal customer for many years until I found a place that's cheaper and sanitary. It has only been a week and a half since I got my nails done from Lavi. My polish is already chipped. My nails are already breaking. Now I see why I haven't gone in about 2 years. I'm definitely staying away from this salon. They're unorganized. They should at least have someone working at the front desk or h read more

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I'm sorry to say I didn't find value in visiting LaVi. I was getting a gel fill in manicure and it absolutely disappointed. I came here because the pricing and proximity and availability which all were great. However, I would have rather traveled further away and paid more to actually get the service done correctly. I don't think the nail techs have poor intentions, I just don't think they're properly trained. I did not feel a sense of cleanliness or diligence. This was a very quick no frills manicure. All that was done was gel filling and painting. No proper filing, cuticle work, nothing. It really was an emergency that I ended up here instead of my regular spot because my nails were practically coming off. But I would have rather them come off and started from scratch than these results, which with less than a week in one of my nails has the gel already cracking for no reason! read more

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Just moved to Jersey and LaVi Nails owner Don and his team had great customer service. Worth the convenience in the mall,they stayed and worked on my nails past mall Closing time and my nails turned out great..love the time they spent on my nails especially they are really short and less nails to work with. Will definitely be back!! read more

LaVi Nails - Just moved to Jersey -LaVi was awesome.. Don & his team-great customer service. Love my nails!! - Nail Salons Near Me - Paramus, New Jersey

Pathetic service. Today I went to get my eyebrows done and Mary was so rude to me. She was so rough while doing my brows. I kept on saying please do gently but she didn't listen even once. At the end she said she is not happy. If she is not happy then it's not my problem. I didn't go there to make her happy. She spoilt my brows and I have rashes all around my brows. It is my birthday tomorrow that's why I went to get clean up done. WOW Mary made my day!!! I asked for manager and Mary said she is the manager. Oh really Mary is the manager. Have your seen your face in the mirror!!! Do you think you have the personality of a manager??? If you are not happy for what ever reason then don't come to work!!! Customers are not there to make you happy. If you are frustrated with your personal and professional life, just keep your frustration to yourself. She had put cuts on my brows and blood was coming out. While doing brows she was putting so much pressure on the thread in anger and frustration that the thread broke 5-7 times and cuts oozed out blood. She was so rough!!! She even asked me not to come from next time. How can she say that. The parlor didn't belong to her Dad!!! I didn't even ask for her to make my brows. Some other beautician was coming to do my brows but Mary jumped in. Are customers the soft targets for frustrated Mary to went out her frustration. Manager please chuck Mary out. She doesn't respect her job and customers. She is least bothered about customer care. Mary is a frustrated bitch. Greedy beggar. She needs to be laid off. Note to the Manager- Such employees like Mary are a big blot for your parlour. Mary has not just tarnished my brows but also tarnished La vi nails name and image as well!!! read more

LaVi Nails - Rashes around eyebrows, cut on nose bridge and unequal distance of both brows from center. Mary is horrible and very rude and crude bitch - Nail Salons Near Me - Paramus, New Jersey

I just removed the nail polish from the manicure and noticed the girl who filed my nails did the worst job possible. They were all uneven, as if this person never worked in a nail salon before. I seriously doubt these people who work at this venue have any certifications. None of them really speak English and the manager uses her dirty nails to clean mistakes when the polish goes over the cuticles. So glad I didn't get an infection! I was so worried. The polish chipped 1 day after and the coats were so thin, they felt like a one coat manicure that looked very cheap. Do not go here for a manicure or pedicure! I wish I can get my $55 plus $10 tip back and go somewhere else. The toe polish was completely chipped off and smeared 2 days later. This has never happened to me before. Zero service, no experience. read more

I came here for a pedicure and it was a good experience. This isn't my go to place and nor is it convenient so I probably won't be back but if I am in GSP and needed my nails done desperately I would go back. A pedicure is $25. The girl who did my nails did a good job and really took her time to make sure it would look good. Throughout the day I think they could clean the floors a little bit. I went an hour before closing and the floor area they do nails had a ton of nails that they had clipped earlier on the ground. The regular floor was a little dirty. My friend said the bathroom had no soap. Doing things to make it a little cleaner would help the experience here. read more

Recently under new management, was given a gift card to here prior to thee change and they would not accept the gift card, there is not signage showing new management and no signage saying gift cards purchased prior to 7/1 are no longer valid here, manage was not understanding at all when I explained I had no idea the ownership change and really would not accept the gift card, if you have gift cards to here you must go to the Garden State Plaza location for them to be honored read more

I have been in search of a place to get a dip manicure where the top coat doesnt chip after one day. I'm confident the dip manicure I received from Gloria at Lavi will hold up. She was so sweet, and took great care to make my nails look great. I would absolutely go back for a dip manicure with Gloria. With that being said, I also needed a pedicure and I'm truly disappointed. The bottom of my feet looked worse than when I arrived. I paid $50 for both services and only one of them was worth it. I will never get another pedicure from here, but I would come back for a manicure with Gloria. read more

LaVi Nails - Dip manicure - Nail Salons Near Me - Paramus, New Jersey

This nail salon was a NIGHTMARE! Passing by, it was a last minute decision to go. The prices are decent at the beginning, then they continue to charge you more for color and shape without letting you know. Even a plain color and simple filing for a shape. My nail had a hole outside, the woman doing my nails cut me three times and then put acetone on top of my cut obviously multiple times. I had to ask her to redo them 3 times because they looked absolutely atrocious. All my nails are different shapes and some different lengths. I am not sure if they are licensed but they cannot do nails for anything. Women are coming in and out with multiple Nordstrom bags taking photos at the front of the salon with all the workers, all of the workers get up to pose at the front of salon, while locking the doors, so customers cannot come in and out. My nails look hideous, chunky, and they had holes. I am disgusted by the managers rudeness and disrespect towards me for asking to redo my nails or even get a refund since this is not what I asked for whatsoever and they seemed to be keeping me and my friend in there for as long as they could stall. They are completely disorganized and a huge mess. The salon seems good on the outside, neat, clean and a beautiful atmosphere. But in reality, they cannot do nails and even the front desk workers are very unhelpful and disrespectful when needing assistance. They wouldn't even look me in the eye while speaking to me and threaten to call security just for asking them to redo it. They were yelling at each other and everyone inside seemed very confused when all the workers would get up for long periods of time to go laugh and play around with the others at the front desk. Not sure where the management was but every time I asked a simple question, a worker proceeded to call another one that would be walking around the mall to come back and be very pissed off to have been disrupted. I wish I could've recorded the conversation I had between the women working here and I, outrageous and disrespectful. This business is clearly money hungry. read more

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I've been here a handful of times in the past 6 months I'd say, and I have no complaints on skills or service. I never ask for anyone in particular when I go, so it's been mostly new faces every time, and they've all done a wonderful job. However, the price has been different with every visit. It was never drastically different, and I always go in a rush before work, so I haven't bothered to ask- I assumed maybe the artist I'd had that day was more skilled than the previous time. It was $55 my first time there, then $60, then $65... This most recent time, I asked for the same thing I have done every time, which is a set of Gel tips, and it was $90 ... jumping in price a near $30. When I asked why, they showed me the pricing sheet and pointed at the service I had done with a '$60' next to it. They said "this is the starting price". They proceeded to tell me I was charged for color, shaping, this, that, etc. Everything is a la carte, which isn't stated, and is ridiculous as I've never heard of that in any other nail salon. The initial excitement in finding a steady nail salon is now diminished, as I have to look again. read more

Great services!! Recommend getting your nails here, I had to get my nails last minute and they were able to accommodate me!

This is the second time I've gotten a gel manicure from them that has chipped within a couple days. This time, I went back to get it repaired. They told me the reason it chipped is because I have long nails and they did not want to seem to repaint the chipped nail. They just filed it down and applied a top coat. I woke up this morning and the same nail had chipped again. It seems like they are in such a rush to get you done that they don't pay attention to the quality of the manicure. read more

Needed a fill and gel polish. I didn't have to wait. The place was fairly busy which is a good sign. The woman who started to do my nails seemed like she was trying to look like she know what she was doing but the end result showed me she didn't. My nails were uneven in length and shape. I had to ask her to file again. Sloppy polish. It's a shame. I didn't have time to go elsewhere but I should have not bothered. Waste of $50. On my way to get them fixed. Stay away from this place. read more

LaVi Nails - Crooked ring finger filing. Polish outside of the lines. A disaster. - Nail Salons Near Me - Paramus, New Jersey

Really Bad experience. The owner women treated the customer very rude. I want the basic gel nail but they charged $75. Do you think it make sense? The women painted the pink gel and i asked her what is this, she said it's gel. I don't know about this, and didn't explain anything either. but charged i got the pink gel. She said i don't say anything. It is REALLY RIDICULOUS. DON'T GO!!!!!!! read more

These ppl did a horrible job on my nails! My nails were rushed and not done properly! I wish I never set foot in this place! It was just 3 days after I got my nails done that the gel polish broke off?! I had to find their other store to get my nails fixed! They didn't put any new gel or tips on my nails! The polish just peels off and my nails are extremely thin and brittle! No nail salon I've ever gone to in my life rates as low as this place! I will NEVER return! Save your money and time! read more

LaVi Nails - Nail Salons Near Me - Paramus, New Jersey

I came here for a few months to get my nails done (a gel set with gel color, usually a French manicure) because my preferred salon was a bit out of the way. Huge mistake! The cost would range from $60-80 depending on the day. I found this odd bc i always got the same thing (gel fill in with a French manicure design). My nails would cost so much and they wouldn't even cut the cuticle. The nails were poorly done so I'd have to come back every 2 weeks to get a fill in when my entire life my nails have lasted 3-4 weeks before needing a fill in. Most recently, i got a basic set out of desperation and 3 days later a nail came clean off. I went back in to have it fixed and they charged me because "too much time passed." Now a couple of days later, another nail came off in the same exact place while i was putting on a sock. A SOCK. I wasn't lifting weights or performing surgery with my nail - i put on a sock! On what planet do you pay $70+ to get your nails done and then have the nails destroyed by a sock???! Anyway, i refuse to go back. I have already wasted so much money here and this review doesn't include the nasty things the managers will say about clients in front of other clients. The aesthetic is nice but i can't even suggest getting a pedicure here because the polish on my toes has never come out clean and nice from here. read more

Very clean business, saw me as a walk in on Christmas Eve. That's where the good ends. I'll break it down, saying that I saw them on December 24th around 5 or 6PM for a UV gel overlay with gel nail polish. The time is now almost 10PM on Christmas Eve and this is what I noticed upon arrival at home: - The actual are too long (after I specifically asked for short nails because I type a lot for my business) - More than 1 nail is misshapen and uneven (not even remotely close to oval- more of a point, which looks HORRIBLE) - Nail polish is bubbly and too think in spots - Nail polish is already chipping off- yes, within just a few hours after being applied All this and I need to go back to my local salon to fix their mistakes- get a polish change and get my nails cut down. For what was spent today, the woman I saw rushed and it was a crap job. I will not be returning. read more

I should have stayed clear of this place....ugh I got my nails done here 2 days before my wedding I told them that I needed my gel to last for my wedding in the next two days. Lo and behold I get a chip on my nail on the day of my wedding. What a nightmare. Please do not ever go here!!! read more

LaVi Nails - Chip on my gel manicure 2 days later - Nail Salons Near Me - Paramus, New Jersey

I had such an amazing experience at LaVi. Mary was my nail tech. I was skeptical about coming here because of the reviews but I am happy I took the chance. I paid $80 for my nails. I didn't get the traditional acrylic which is $35. I got the UV Gel which I believe looks much nicer and cleaner than the regular acrylic. I also received the spa pedicure which was so relaxing! I definitely will be coming back! read more

LaVi Nails - Nail Salons Near Me - Paramus, New Jersey

The staff at both locations are friendly and courteous to all customers. They take appointments and walk.ins when most locations only take appointments. read more

Had to create a yelp account for this one-- Nail Salon owner and techs change prices as they see fit. Walked in trying to get ombré acrylic set and they told me if i add any additional colors even just to one nail it's an extra $20. They TOLD me how I should get my nails shaped and TOLD me to get permanent color. I said no and walked over to look at different colors because now my idea is out the window price went from 65$ to over $150 and there was no clear cut price. The nail tech took someone else and now my "appointment" is gone. Extremely dissatisfied and upset at their customer service, yelling at me "they told me the price already " yet it kept changing. I paid for my pedicure and got out of there as fast as possible. I have never felt more uncomfortable in a salon. I came in with an idea called to get a price range and walked out with the gel scraped off my nails. I felt the need to go out of my way to let others know. Oh and if you want a nice top coat it's extra and they don't offer it to you before I had to inquire when they kept changing prices and found out that way. So if you do plan on going here .. maybe change your mind. read more

LaVi Nails - My seat was given away and they wouldn't even finish taking the gel off. ‍ - Nail Salons Near Me - Paramus, New Jersey

Completely disregarded me as a customer. I had an appointment for 11am, when i showed up i got told they didn't have anyone available and to walk around the mall and come back around 30 minutes. I returned 30 minutes later for them to tell me again that there wasn't anyone available, i sat down for about 15 minutes. Someone else came up to me asking what i was there for, i told them, waited another 10 minutes with no interaction from anyone and realized they clearly didn't care about customer satisfaction. I left and had to find another nail salon. Save yourself the headache. read more

BAD BAD BAD CUSTOMER SERVICE AND TERRIBLE FINISHED PRODUCT! Rude management. And the finished weren't worth a damn! Why pay for nails that will chip and peel the same day. And when you ask them to fix it, they get nasty with you. read more

I'm not sure why there are so many negative reviews, because there were a ton of people in there that all seemed to be regulars. I stopped in here out of convenience, since I was at the mall and have a lot of running around to do today, decided to try this place for a quick gel mani despite the bad reviews. As soon as I walked in someone sat me down and I didn't have to wait at all. The woman, Alba, was very nice and did a great job. I would definitely come back again when I can't get to my regular salon. read more

LaVi Nails - Nail Salons Near Me - Paramus, New Jersey

Outrageous Prices, for subpar work. Was in the area and really wanted to get my nails done since it was a nice day. I figured, all of these bad reviews might just be a certain time of day.... well very wrong. First, they were rude and did not want to me offer prices until after they finished with what I wanted. First of all, they should be having prices out first before anything regardless if it's 20.00 dollars or 200 dollars. The lady then continued to attempt to show me some of her work, and it was rushed and looked horribly sloppy. Not impressed with anything here. read more

Please go somewhere else. Went in for a simple color change - it was horrible. I could have done a better job myself at home. Color all over my cuticles and extremely streaky. Staff was uninterested and not knowledgeable about services offered. read more