In mid December, I read about a cosmetic procedure called Profound.  I was searching for providers,…read moreand learned about DiStefano Med Spa, and called and talked to Jessica.  Jessica said, they didn't like Profound, was selling the machine, and switching to Ultherapy.  Jessica said their patients liked Ultherapy, had gotten great results, and it was less invasive, and costs less.  I had never heard of Ultherapy, and told Jessica I wanted to do research.  Jessica said the cost for lower face and neck was $2300.  After doing research, I decided I wanted to try Ultherapy, and called Jessica to make an appointment, and to confirm the price.  Jessica was not at work, so I talked to Madison.  Madison said the cost was $2700.  I then said Jessica had told me the price was $2300, and then Madison changed the price to $2300.  The price must depend on who you ask, or what day you ask.  The fluctuating price should have been a red flag, but I still made the appointment.  I live 2 hours from Chattanooga, and on the day of the appointment, it was raining hard, there was road construction everywhere, there was heavy traffic, I had to stop for gas, and I also had forgotten about the hour time difference, and arrived 40 minutes late.  Prior to arriving, I was getting calls from Madison asking where I was.  When I arrived, I was escorted to the treatment room, and I was taking off my rain jacket, when I noticed I had stuck my credit card in my pocket when I had stopped for gas. I said to Madison, I am glad I found the card because I was going to pay with the card, and asked if that would be okay.  Madison said yes, but there would be a 3% charge for using a credit card.  In all the conversations, and texts, I had with personnel at DiStefano's, no one ever mentioned payment.  In fact, they hide the fact that they charge 3% on credit cards.  I didn't want to pay the 3%, and the nearest bank where I could get the cash was a 40 minute round trip.  That would have put Madison on overtime, and she said she had plans and could not stay, even though her plans didn't start until 8:00 PM.  I said I could Zelleo the money, but they said no.  DiStefano's offered to wave the 3% on a second visit, but why would I agree to a second visit, when I wasn't certain I would like the $2300 first visit.  DiStefano's would not wave the 3% on the day I was there, even though I had driven two hours to get there, and they didn't tell me in advance there would be a 3% charge for using a credit card.  I had no choice but to pay the 3%, or leave, so I left.  I was out 4+ hours of my day, tank of gas, and miles on my car, but DiStefano's was out $2300 and the loss of a potential long term customer.  In addition to all the turmoil regarding payment, Madison, a nurse, didn't seem experienced in the procedure, and had not had the procedure herself, except for her upper lip during a demonstration on how to use the equipment.  Go somewhere else.  Don't waste your time, and money with DiStefano's Medical Spa.

From the owner: We are a medical spa bringing the latest skin care treatments to the Chattanooga area. In our state…read moreof the art facility, we provide cosmetic services for aesthetic enhancements of the face, body, and skin. At DiStefano Medical Spa, you will feel comfortable knowing that we use the most technologically advanced equipment to take care of your skin care needs. DiStefano Medical Spa was created by Dr. Deborah DiStefano, the areas only Harvard Trained Ophthalmologist. No matter what your needs are, our friendly, knowledgeable, and highly trained team look forward to helping you look and feel your very best. While dermal fillers and injectables, like Botox and Juvederm, are one of the most popular treatments at our med spa, we have a larger range of procedures to offer; including laser hair removal, facials, laser skin treatments and hair restoration therapy. We know that everyone has different skin care and beauty goals, which is why we offer a free consultation for your first visit. Since you and your skin are unique, the best way to achieve your desired outcome is through a customized treatment plan that considers your concerns, individuality, and personal goals. Why choose DiStefano? We provide the area with the latest and most effective aesthetic medical technology and skin care solutions available. Offering convenient scheduling, more choices, and a truly trustworthy approach, let us help you look and feel your very best. Call us today to schedule your free consultation!

I had my brows and upper eyelid longer done about a year ago and I couldn't be happier! They look…read moresuper natural which was my goal and I knew Robin would listen to me. She's great! I'll highly recommend her

I love everything about my experience with Robin. She is professional, nice, thoughtful and…read moretalented. I have Parkinson's and putting on eyeliner had become next to impossible because I remain in constant motion. Not only do I get compliments on my eyeliner but the time it has saved me is unbelievable. My only regret is that I didn't find her sooner. I will be a customer for life. My daughter has had her eyes and lips done and loves them both. I highly recommend you go see everything she has to offer.

Called on Monday and scheduled an appointment for Friday. Showed up for my appointment on Friday 10…read moreminutes early, wearing a mask, and was greeted by a nice lady in the lobby who took my temperature and asked a few questions. Arrived at the office and was told that the doctor and the nurse I was scheduled to see had left for the day because the front desk couldn't reach me to tell me about their safety protocol (remember the nice lady in the lobby?). So they just left before my appointment. I cleared my calendar and drove 50 minutes to this appointment in a busy, unfamiliar city to be told no one was there to meet with me. The appointment was a Mother's Day gift. I'm disappointed and I feel the business was unprofessional.

The coupon for one free product isnt honored by them. Christy was so awsome she helped me find what…read moremy face needed. Front dest is super slow I'm standing here waiting while shes on the phone with someone then walked away for over 5 minutes . The new girl wanted to help me but had to wait for lady boss I guess?

Ok, I have had anyone review my face like they do here. The technician was amazing! She was…read morefriendly, intelligent, and gave me advice I've never had before. I've been getting Botox and fillers for years. I thought it was perfect. I'm waiting to see the full results of my visit. I'll post soon enough.

I can't feel or see any difference. After spending about 35-40 min for a 2 very highly recommended…read moreservices on very pricy cost $$$. I had checked many places and only 1 in Chattanooga "HB" its worth the time and the money!! From now on I will only follow the recommendations since I'm tired of disappointment. Also ladies we need to know the value of the services, if someone charged big $$$ they need to provide the service they are charging us for!!!

Extremely Disappointed - Still No Refund After 8 Weeks I had…read morea scheduled surgery on April 28. On the morning of the surgery, I was drug tested and was told that I tested positive for a substance I absolutely had not taken. Because of this, they canceled the surgery. I immediately went to an independent drug testing center and, as expected, tested clean. I submitted these results to my patient coordinator, and they acknowledged the error and offered me a full refund. That was 7 weeks ago. I've sent countless emails and made numerous phone calls, but still no refund. The staff is rude, unhelpful, and refuses to provide any meaningful updates. I took two weeks off work, paid for a hotel for two nights, and spent months preparing--only to be denied surgery due to what appears to be a faulty drug test and then completely ghosted after the fact. What's most frustrating is how different the experience is compared to how Dr. Deal presents himself online. He seems personable and caring on Instagram, but in reality, the aftercare and communication from both him and his staff have been awful. The rumors are true: they care before the surgery, but once your money is in, you're on your own. To make matters worse, they are extremely overpriced. I've since recommended three people elsewhere who paid half as much and had amazing results. I'm now in the process of taking legal action. I have all the emails that clearly show they agreed to a refund. Bottom line: Don't waste your time or money here.

I do not appreciate being told I had to tip for cosmetic & medspa treatments. I had discussed…read morepricing in detail and bought a package. Was asked at second treatment why I was not tipping. I did not anticipate adding to an already expensive package and did not appreciate being asked to tip. Tipping is for waitresses making $2/hr and hairdressers, not medical professionals. Stop the insanity.

Galinea makes you feel beautiful, cared for and the most important liner she has. Galinea is the…read morefirst slim care professional I have believed in. If you have any issues with your skin like rosacea, brown spots, skin tags. You will feel so pampered and cared for after you session and you will know you have been pampered by an angel.

From the owner: Professional and affordable skin care services in a safe environment. No crowds, no risk. Over…read morefifteen years of experience. Flexible hours for your busy schedule.

I was able to get in touch with the owner very quickly and she's always easy to communicate with! I…read moregot a great price on a tattoo removal and I'm already seeing results after the second session. I felt very informed and prepared for my appointment and was given a sheet of info for aftercare so I knew how to help it heal after treatment and how to prepare for my following sessions. It's been relatively painless and easy to care for and I'm really excited to get in for my next appointment and continue the progress.

Dawn is fabulous there... She helps you get to where you want your skin to be. If you have problem…read moreareas she addresses it she sets up a plan for you and she's using a great line PCA one that I find to be constantly upgrading with new products. She also has a handful of Groupon's that are just too good to pass up. I've been seeing her for about five months now and couldn't be more happy. Tell her the crazy mom who has to bring her kids with her on most visit sent ya!!!

I moved in December to Chattanooga and found Sharon. She is so skilled, personable and…read moreknowledgable. My husband and I both see her. She looks at our skin and makes suggestions based on what she sees through her very high powered and lighted magnifier. It is embarrassing when she sees a few blackheads... and has to extract them...feel so clean when I leave.

Sharon is amazing and super helpful to talk through and skin concerns you have and recommend great…read moretreatment or products. She is also flexible with scheduling and squeezed both me and my husband in! (His first ever facial!!) Great pricing as well. I will definitely go back!

At first, I was smitten with the both Jack and the dr. Because they're great sales men!…read moreThat is over the initial interview. But to be honest, while the program seems legitimate and effective, in the long run it's not worth it. To keep up with the calorie intake that they suggest is honestly impossible! And then when they offer additional weeks of "support", it's really not support. The support they offer is basic online webinars that you can pull up anytime on your own for free anyways. Do the injections work? Yes. You can lose a lot of weight with using hCG injections and a calorie intake of barely 500 a day. I mean you're basically starving yourself. And then when the program is over .... you gain all the way back plus more!!!!!! Unless you become basically anorexic.

Let me just give this place a review. Casey charged my debit card on the wrong date and charged me…read moretwice. Do not give them a credit card number or debit card number because they will charge it whenever they feel needed and they don't go by the written contract. There turnover rate for staff is horrible. Must be the manager who is running them off. The funny thing is the owner has no idea because the manager does not tell him everything. Make sure you read the fine print before signing anything with the manager Casey!!!!! She tries to be very sneaky don't let her fool you. Other than that I have lost some weight. The HCG she charged me for was 150.00 over priced as well. Go check other places prices and compare before you choose here.

I love going to Kacie, she is so sweet. I've had several facials by her. She is very knowledgeable…read moreof products for each skin type. I love the red light therapy and dermaplaning. She is very professional.

From the owner: Discover Your Best Skin Yet at Bare Beauty - Aesthetics by Kacie ✨…read more Looking for glowing skin, expert care, and a relaxing experience you’ll look forward to every time? At Bare Beauty - Aesthetics by Kacie, we specialize in customized facials, advanced skincare, and personalized beauty treatments designed to enhance your natural radiance. Why Clients Love Us: One-on-one attention in a serene setting Tailored skincare plans just for YOU Ongoing specials for loyal clients + referral rewards Whether it’s your first facial or your monthly self-care ritual, you’ll leave feeling refreshed, confident, and beautiful—bare and beyond. Located in [Chattanooga, TN @ Phenix Salon Suites] | Appointments by booking only Mention this ad and receive 10% off your first service! Your skin deserves the best. Let’s glow together.