It is disturbing how inconsiderate and rude the manager is of this place! I never had any issues with the female staff members but when I had dealings with him he was AWFUL! It started when he continued to call my cell. I decided to change from a one time user to a monthly user. PAID A TOTAL SO FAR OF $1309.00!!! Yes, for a total of 6 months. Mid way i decided to enroll in the year program and he told me that was great and i had paid up several months. SO, let us break that down I paid a total of 1309.00 divide by $250.00 what do you get? 5 full months and a credit of $59.00 dollars toward the 6th month. Well, last week i explained to that same manager that things occurred and i would need to get back with him in a couple of days with a decision to either cancel going all together or continue the program. Within ONE BUSINESS DAY, he has contacted a relative and my place of employment demanding i "settle up" because my card wasn't going through. Who gave him the right to continue to process my card? NOT ME! But i guess because in the past i paid over the phone he took it upon himself to keep my card info and continue to process it for amounts that were not agreed upon. There are laws against this, he didnt have verbal or written permission to continue to process my card for whatever amount he wanted to. Thank goodness my bank had recently sent me a new card and he couldn't get the money. But wait, there is more! Remember the $59.00 credit i was told would go towards another month. Nope. that turned into a whopping $448.00 hmmmm.....I wonder how that happened. Then he stated " I want to make this right, tell me what you want" Well that turned into you better resolve this and get it paid. I demanded he at least credit something back, well he was so great to credit me the B12 shots i never used, so he drops it to $389.00. I paid it and demanded him to never call me again. Inconsiderate, money hungry, liar(because he insisted it wasn't him i dealt with previously about the credit). I hope they are happy, they got a total of $1698.00 from me. For not even 6 full months of service. SO let us break that down, their fees are $250.00 monthly they overcharged me a whole other month and some totaling $448.00. I will never recommend their business, in fact i will insist people go elsewhere. Word of mouth goes a long way. I will also be reporting them to the BBB. read more