Called on Monday and scheduled an appointment for Friday. Showed up for my appointment on Friday 10…read moreminutes early, wearing a mask, and was greeted by a nice lady in the lobby who took my temperature and asked a few questions. Arrived at the office and was told that the doctor and the nurse I was scheduled to see had left for the day because the front desk couldn't reach me to tell me about their safety protocol (remember the nice lady in the lobby?). So they just left before my appointment. I cleared my calendar and drove 50 minutes to this appointment in a busy, unfamiliar city to be told no one was there to meet with me. The appointment was a Mother's Day gift. I'm disappointed and I feel the business was unprofessional.

The coupon for one free product isnt honored by them. Christy was so awsome she helped me find what…read moremy face needed. Front dest is super slow I'm standing here waiting while shes on the phone with someone then walked away for over 5 minutes . The new girl wanted to help me but had to wait for lady boss I guess?

Okay hands down the BEST MASSAGE EVER! I've been working out daily for the past year and decided to…read moreadd massages in my recovery. When I say that massage was more than worth the investment. From the time I walked through the doors the experience was life altering, no exaggeration! The staff from the hostess to the masseuse 10/10. Beyond attentive, extremely professional, thoroughly explanations, amazing listeners. I could honestly go on for hours. And it smelled heavenly. Immediate tension relief just walking through the doors. My next visit will be the entire spa experience not just the massage.

Welcoming staff, clean space and great prices. I had a facial with Daisy and definitely plan go…read morerebook in the future. Cute little shop in the waiting area to kill time.

I was able to get in touch with the owner very quickly and she's always easy to communicate with! I…read moregot a great price on a tattoo removal and I'm already seeing results after the second session. I felt very informed and prepared for my appointment and was given a sheet of info for aftercare so I knew how to help it heal after treatment and how to prepare for my following sessions. It's been relatively painless and easy to care for and I'm really excited to get in for my next appointment and continue the progress.

Dawn is fabulous there... She helps you get to where you want your skin to be. If you have problem…read moreareas she addresses it she sets up a plan for you and she's using a great line PCA one that I find to be constantly upgrading with new products. She also has a handful of Groupon's that are just too good to pass up. I've been seeing her for about five months now and couldn't be more happy. Tell her the crazy mom who has to bring her kids with her on most visit sent ya!!!

In mid December, I read about a cosmetic procedure called Profound.  I was searching for providers,…read moreand learned about DiStefano Med Spa, and called and talked to Jessica.  Jessica said, they didn't like Profound, was selling the machine, and switching to Ultherapy.  Jessica said their patients liked Ultherapy, had gotten great results, and it was less invasive, and costs less.  I had never heard of Ultherapy, and told Jessica I wanted to do research.  Jessica said the cost for lower face and neck was $2300.  After doing research, I decided I wanted to try Ultherapy, and called Jessica to make an appointment, and to confirm the price.  Jessica was not at work, so I talked to Madison.  Madison said the cost was $2700.  I then said Jessica had told me the price was $2300, and then Madison changed the price to $2300.  The price must depend on who you ask, or what day you ask.  The fluctuating price should have been a red flag, but I still made the appointment.  I live 2 hours from Chattanooga, and on the day of the appointment, it was raining hard, there was road construction everywhere, there was heavy traffic, I had to stop for gas, and I also had forgotten about the hour time difference, and arrived 40 minutes late.  Prior to arriving, I was getting calls from Madison asking where I was.  When I arrived, I was escorted to the treatment room, and I was taking off my rain jacket, when I noticed I had stuck my credit card in my pocket when I had stopped for gas. I said to Madison, I am glad I found the card because I was going to pay with the card, and asked if that would be okay.  Madison said yes, but there would be a 3% charge for using a credit card.  In all the conversations, and texts, I had with personnel at DiStefano's, no one ever mentioned payment.  In fact, they hide the fact that they charge 3% on credit cards.  I didn't want to pay the 3%, and the nearest bank where I could get the cash was a 40 minute round trip.  That would have put Madison on overtime, and she said she had plans and could not stay, even though her plans didn't start until 8:00 PM.  I said I could Zelleo the money, but they said no.  DiStefano's offered to wave the 3% on a second visit, but why would I agree to a second visit, when I wasn't certain I would like the $2300 first visit.  DiStefano's would not wave the 3% on the day I was there, even though I had driven two hours to get there, and they didn't tell me in advance there would be a 3% charge for using a credit card.  I had no choice but to pay the 3%, or leave, so I left.  I was out 4+ hours of my day, tank of gas, and miles on my car, but DiStefano's was out $2300 and the loss of a potential long term customer.  In addition to all the turmoil regarding payment, Madison, a nurse, didn't seem experienced in the procedure, and had not had the procedure herself, except for her upper lip during a demonstration on how to use the equipment.  Go somewhere else.  Don't waste your time, and money with DiStefano's Medical Spa.

From the owner: We are a medical spa bringing the latest skin care treatments to the Chattanooga area. In our state…read moreof the art facility, we provide cosmetic services for aesthetic enhancements of the face, body, and skin. At DiStefano Medical Spa, you will feel comfortable knowing that we use the most technologically advanced equipment to take care of your skin care needs. DiStefano Medical Spa was created by Dr. Deborah DiStefano, the areas only Harvard Trained Ophthalmologist. No matter what your needs are, our friendly, knowledgeable, and highly trained team look forward to helping you look and feel your very best. While dermal fillers and injectables, like Botox and Juvederm, are one of the most popular treatments at our med spa, we have a larger range of procedures to offer; including laser hair removal, facials, laser skin treatments and hair restoration therapy. We know that everyone has different skin care and beauty goals, which is why we offer a free consultation for your first visit. Since you and your skin are unique, the best way to achieve your desired outcome is through a customized treatment plan that considers your concerns, individuality, and personal goals. Why choose DiStefano? We provide the area with the latest and most effective aesthetic medical technology and skin care solutions available. Offering convenient scheduling, more choices, and a truly trustworthy approach, let us help you look and feel your very best. Call us today to schedule your free consultation!

I am so, so thankful to have found this beautiful place! All the ladies are above and beyond…read moreamazing, kind, skilled... but my #1 here is Madison She is outstanding! I have been getting my lashes done with her for several months, every single visit is like hanging out with an old friend. She has the perfect personality for her line of work, I adore her. Madison also happens to do the BEST lash work in the area. Top of the line extensions and glue are used, no irritations or burning (as with so many others). I have also started using her as my hair stylist.... again, amazing. The bayalage, highlights and cut- perfection! I trust and highly recommend Agape!

Agapé Med Spa is absolutely the best!!! I have visited traditional spas and medical spas in nearly…read moreevery major city on the eastern two-thirds of the country as well as many throughout Europe and none of them compare to Agapé. Every staff member is extremely knowledgeable, exceedingly skilled and very professional. Each and every one of the Agapé Dolls are incredibly sweet, amazingly brilliant, absolutely gorgeous, beyond gifted, graciously accommodating, remarkably caring, highly passionate about their profession (and their clients!) and are some of the most all-around super-fun I have ever known! Each and every one of the Agapé Dolls bends over backwards to ensure that their clients are relaxed and comfortable, understand everything about their chosen procedure(s), know what to expect afterwards and that they are thrilled with their results. I have never had anything less than an awesomely incredible experience with Agapé nor do I know of anyone who has (and I know quite a few people who are clients; I just don't know anyone who isn't a repeat client ). One can view a list of available services on their website and can even go ahead and schedule their appointment online (of course, calling to schedule is always an option as well). I strongly suggest following Agapé on social media to see any specials that might be currently available - they run incredible promotions in addition to their already remarkably reasonable rates. If you're even remotely considering a minimally-invasive cosmetic procedure (anything from Botox and fillers to eyelash extensions, customized facials, laser hair removal, etc...) you owe it to yourself to schedule a consultation with Agapé - they truly are the very best!

I love going to Kacie, she is so sweet. I've had several facials by her. She is very knowledgeable…read moreof products for each skin type. I love the red light therapy and dermaplaning. She is very professional.

From the owner: Discover Your Best Skin Yet at Bare Beauty - Aesthetics by Kacie ✨…read more Looking for glowing skin, expert care, and a relaxing experience you’ll look forward to every time? At Bare Beauty - Aesthetics by Kacie, we specialize in customized facials, advanced skincare, and personalized beauty treatments designed to enhance your natural radiance. Why Clients Love Us: One-on-one attention in a serene setting Tailored skincare plans just for YOU Ongoing specials for loyal clients + referral rewards Whether it’s your first facial or your monthly self-care ritual, you’ll leave feeling refreshed, confident, and beautiful—bare and beyond. Located in [Chattanooga, TN @ Phenix Salon Suites] | Appointments by booking only Mention this ad and receive 10% off your first service! Your skin deserves the best. Let’s glow together.

Extremely Disappointed - Still No Refund After 8 Weeks I had…read morea scheduled surgery on April 28. On the morning of the surgery, I was drug tested and was told that I tested positive for a substance I absolutely had not taken. Because of this, they canceled the surgery. I immediately went to an independent drug testing center and, as expected, tested clean. I submitted these results to my patient coordinator, and they acknowledged the error and offered me a full refund. That was 7 weeks ago. I've sent countless emails and made numerous phone calls, but still no refund. The staff is rude, unhelpful, and refuses to provide any meaningful updates. I took two weeks off work, paid for a hotel for two nights, and spent months preparing--only to be denied surgery due to what appears to be a faulty drug test and then completely ghosted after the fact. What's most frustrating is how different the experience is compared to how Dr. Deal presents himself online. He seems personable and caring on Instagram, but in reality, the aftercare and communication from both him and his staff have been awful. The rumors are true: they care before the surgery, but once your money is in, you're on your own. To make matters worse, they are extremely overpriced. I've since recommended three people elsewhere who paid half as much and had amazing results. I'm now in the process of taking legal action. I have all the emails that clearly show they agreed to a refund. Bottom line: Don't waste your time or money here.

I do not appreciate being told I had to tip for cosmetic & medspa treatments. I had discussed…read morepricing in detail and bought a package. Was asked at second treatment why I was not tipping. I did not anticipate adding to an already expensive package and did not appreciate being asked to tip. Tipping is for waitresses making $2/hr and hairdressers, not medical professionals. Stop the insanity.

Sadia always does an excellent job! I usually get my eyebrows threaded and darkened. I have also…read morehad eyelashes put on. She always does a great job.

I've been a few times and Its not really worth it.. the service is absolutely horrible…read more First, they don't wash or sanitize hands between clients. Second, they don't listen to what you want, I had asked for my eyebrows to be waxed and she ignored me and proceed to thread my eyebrows. There was one time when she didn't let the wax cool a bit before applying and it left a scar on my eyebrow and upper lip for a month, WHEN I HAD TOLD HER IT WAS TOO HOT INITIALLY. Anyway, I tried giving this place a shot since it's so close to where I live but it's not worth the poor service.

Ellen gave me an 'amazing' deep tissue massage and oxygen facial! Her many years of experience…read moreshows through her work! There's not many people that can do both skills so well! I can't wait to see her again!

Rebecca is the real deal! She approaches her craft with an expertise and skill that's not…read moreavailable anywhere else in Chattanooga. My acne-prone, aging skin actually garners compliments, and I owe it all to her! So don't waste any time - treat yourself to a spa blue treatment TODAY!

This establishment is interested in making money as opposed to giving quality treatment and backing…read morethe results of some very inept procedures that have resulted in innumerable scarring. The owner does nothing to rectify the problem. The patient just lives with the results, which is life-changing.

The doctor and staff are amazing! They take great care of you from start to finish. I have had…read moreseveral procedures done at this location and I always walk away completely satisfied. Highly recommended!