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    Pure Face Care

    5.0 (13 reviews)
    Closed Closed

    By appointment only

    Updated 2 weeks ago

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    Services - Pure Face Care

    Waxing

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    Recommended Reviews - Pure Face Care

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    19 days ago

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    Suzanne I.

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    11 months ago

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    Suzanne I.

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    1 year ago

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    Suzanne I.

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    2 years ago

    Excellent customer service professional and personable team. The services delivered are always top of the line!

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    Suzanne I.

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    10 years ago

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    5 years ago

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    Suzanne I.

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    5 years ago

    Have known and used Suzanne for years. You won't find a better facialist anywhere.

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    Suzanne I.

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    8 years ago

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    Suzanne I.

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    6 years ago

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    6 years ago

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    Suzanne I.

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    8 years ago

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    Suzanne I.

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    6 years ago

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    8 years ago

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    Ask the Community - Pure Face Care

    Review Highlights - Pure Face Care

    I always believed facials were mostly about relaxing and less about results, but Suzanne knows what she's doing!

    Mentioned in 9 reviews

    Read more highlights

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    Honey Bunny Brazilian Wax - We wax all body types.

    Honey Bunny Brazilian Wax

    3.7(42 reviews)
    8.9 mi
    $$

    I have been a loyal client at Honey Bunny for over three years, consistently scheduling waxing…read moreappointments every five weeks. Over that time, I have spent between $2,250 and $2,475 on services. Unfortunately, a recent experience has made it clear that continued loyalty holds little value at this business. Due to an unforeseen work emergency, I was unable to make a 5:30 PM appointment. I am fully aware of their cancellation policy, but I had no control over the situation and made an effort to communicate and reschedule. Despite this, I was charged a 35% cancellation fee, which came to $18.25. What made this more frustrating is the fact that the same technician had other availability that day, and the time could have easily been rebooked with another client. Rather than choosing to work with a dependable and long-standing customer, the business chose to enforce a fee without consideration of the context. Ironically, that small fee turned out to be a turning point. I have since switched to sugar waxing, and the improvement in service is undeniable. No more burns from wax that's too hot, no skin trauma from wax that's too cold, and absolutely no redness or irritation. The difference in quality and care speaks for itself. It's also important to note that over the course of three years, I experienced significant turnover among estheticians, making it difficult to maintain consistent quality and rapport. While policies are important, so is discretion -- and in this case, the lack of flexibility cost them far more than the $18 they collected. They may have followed their policy, but in doing so, they made it clear that customer loyalty is not a priority. A small fee was gained, but a loyal client -- and future revenue -- was lost.

    After careful consideration, improvements: the expectation to complete new person information while…read moredriving to the business and the attitude received when you state that fact. (B) As a first time customer, receiving option 1 or 2, however not mentioned by current staff ( attitudes) (3) acquire the service requested/not modified by "the specialist" " because they think", instead of performing, utilizing her own method instead of proper technique, only to return home using OTC wax to complete a service you already paid for. (4) Poor professionalism, wait until the customer has left before congregating to talk about them. This is not the place for coarse hair or women of color.

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    Honey Bunny Brazilian Wax

    Honey Bunny Brazilian Wax

    2.7(29 reviews)
    3.0 mi
    $

    I was very disappointed today when I visited Honey Bunny…read more Let me first start off with the parking at the North Shore location. It is HORRIBLE. You either have to parallel park on a busy street (if your lucky enough to find a spot) or park in a parking lot across the street. I had an appointment for 5 o'clock today and unfortunately could not find parking so I was 5 minutes late. When I walked in, there was a lady ahead of me signing in. After she finished signing in I told them I had a 5 O'clock appointment and apologized for being late because of parking. They said they could not see me today because I was 5 MINUTES late. The blocked appointment time is 40 minutes so I was confused as to how 5 minutes made that big of a difference. My sneaking suspicion was that they accepted the lady in front of me as a walk in in place of my appointment. Conveniently as I was walking out and back to my car I received a text message saying my appointment had been cancelled. What good is a text message AFTER you've already been in and turned away?? Overall I am very disappointed in the fact that they decided to accept a walk in ahead of a returning customer. I have a busy weekend and this was the only time I could do it. I have been to this location one time before and had the same frustrations with parking as well as the wax that the technician used nearly BURNED my skin. I will not be returning to this location.

    I though Brea was awesome and personable. She made me laugh while I was in immense pain. Haha…read more Will be back.

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    Pure Face Care - skincare - Updated May 2026

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