I came in and decided to learn more about laser hair removal on my lower legs. Melissa, the manager…read morehad a free consultation with me and she was so informative! I was honestly so impressed with the professionalism of this place! All of the ladies who have given me my leg hair removal treatments have been so nice and personable! I highly recommend this place for any hair removal on your body! They also have decent discount for members. It's been a wonderful experience and I am considering doing more laser hair removal for other parts of my body!

From the owner: Milan Laser provides laser hair removal services with permanent results. Our highly trained medical…read moreprofessionals use the best laser in the industry to provide the safest, most effective treatments. With our gentle process, laser hair removal is the easiest and most efficient way to get smooth, hair-free skin.

I was able to get in touch with the owner very quickly and she's always easy to communicate with! I…read moregot a great price on a tattoo removal and I'm already seeing results after the second session. I felt very informed and prepared for my appointment and was given a sheet of info for aftercare so I knew how to help it heal after treatment and how to prepare for my following sessions. It's been relatively painless and easy to care for and I'm really excited to get in for my next appointment and continue the progress.

Dawn is fabulous there... She helps you get to where you want your skin to be. If you have problem…read moreareas she addresses it she sets up a plan for you and she's using a great line PCA one that I find to be constantly upgrading with new products. She also has a handful of Groupon's that are just too good to pass up. I've been seeing her for about five months now and couldn't be more happy. Tell her the crazy mom who has to bring her kids with her on most visit sent ya!!!

Wow, they know nails and how to pamper you. The owner and nail techs here have 25 years of…read moreexperience and it shows. Found out more about my nail care today than in my entire life. Very friendly people. Very delicate care. Walking on air when I left

Lee did my pedicure while Judy did my daughter's custom manicure. They were awesome! You could tell…read moretheir business is very personal to them and they care about their clients. We will definitely go back to them

I have been a loyal client at Honey Bunny for over three years, consistently scheduling waxing…read moreappointments every five weeks. Over that time, I have spent between $2,250 and $2,475 on services. Unfortunately, a recent experience has made it clear that continued loyalty holds little value at this business. Due to an unforeseen work emergency, I was unable to make a 5:30 PM appointment. I am fully aware of their cancellation policy, but I had no control over the situation and made an effort to communicate and reschedule. Despite this, I was charged a 35% cancellation fee, which came to $18.25. What made this more frustrating is the fact that the same technician had other availability that day, and the time could have easily been rebooked with another client. Rather than choosing to work with a dependable and long-standing customer, the business chose to enforce a fee without consideration of the context. Ironically, that small fee turned out to be a turning point. I have since switched to sugar waxing, and the improvement in service is undeniable. No more burns from wax that's too hot, no skin trauma from wax that's too cold, and absolutely no redness or irritation. The difference in quality and care speaks for itself. It's also important to note that over the course of three years, I experienced significant turnover among estheticians, making it difficult to maintain consistent quality and rapport. While policies are important, so is discretion -- and in this case, the lack of flexibility cost them far more than the $18 they collected. They may have followed their policy, but in doing so, they made it clear that customer loyalty is not a priority. A small fee was gained, but a loyal client -- and future revenue -- was lost.

After careful consideration, improvements: the expectation to complete new person information while…read moredriving to the business and the attitude received when you state that fact. (B) As a first time customer, receiving option 1 or 2, however not mentioned by current staff ( attitudes) (3) acquire the service requested/not modified by "the specialist" " because they think", instead of performing, utilizing her own method instead of proper technique, only to return home using OTC wax to complete a service you already paid for. (4) Poor professionalism, wait until the customer has left before congregating to talk about them. This is not the place for coarse hair or women of color.

If you're looking for marginal results, sketchy exam rooms, and hard sell practices, maybe this…read moreplace is for you. Stop lying to your clients to get them to buy more services.

I normally go to my local dermatologist to get my IPL but I decided to switch it up a notch and go…read morehere I really honestly wish I didn't I wasted $300 I feel like my treatment was no good it didn't get rid of the tiniest of spots that I had on my face when my dermatologist normally gets them instantly I feel like my treatment was a weak treatment due to the fact that I had a coupon I will not be going back I'm pretty sad about the results I can't even tell the difference it was just three spots honestly and they were so tiny I don't understand I wasted my money

In mid December, I read about a cosmetic procedure called Profound.  I was searching for providers,…read moreand learned about DiStefano Med Spa, and called and talked to Jessica.  Jessica said, they didn't like Profound, was selling the machine, and switching to Ultherapy.  Jessica said their patients liked Ultherapy, had gotten great results, and it was less invasive, and costs less.  I had never heard of Ultherapy, and told Jessica I wanted to do research.  Jessica said the cost for lower face and neck was $2300.  After doing research, I decided I wanted to try Ultherapy, and called Jessica to make an appointment, and to confirm the price.  Jessica was not at work, so I talked to Madison.  Madison said the cost was $2700.  I then said Jessica had told me the price was $2300, and then Madison changed the price to $2300.  The price must depend on who you ask, or what day you ask.  The fluctuating price should have been a red flag, but I still made the appointment.  I live 2 hours from Chattanooga, and on the day of the appointment, it was raining hard, there was road construction everywhere, there was heavy traffic, I had to stop for gas, and I also had forgotten about the hour time difference, and arrived 40 minutes late.  Prior to arriving, I was getting calls from Madison asking where I was.  When I arrived, I was escorted to the treatment room, and I was taking off my rain jacket, when I noticed I had stuck my credit card in my pocket when I had stopped for gas. I said to Madison, I am glad I found the card because I was going to pay with the card, and asked if that would be okay.  Madison said yes, but there would be a 3% charge for using a credit card.  In all the conversations, and texts, I had with personnel at DiStefano's, no one ever mentioned payment.  In fact, they hide the fact that they charge 3% on credit cards.  I didn't want to pay the 3%, and the nearest bank where I could get the cash was a 40 minute round trip.  That would have put Madison on overtime, and she said she had plans and could not stay, even though her plans didn't start until 8:00 PM.  I said I could Zelleo the money, but they said no.  DiStefano's offered to wave the 3% on a second visit, but why would I agree to a second visit, when I wasn't certain I would like the $2300 first visit.  DiStefano's would not wave the 3% on the day I was there, even though I had driven two hours to get there, and they didn't tell me in advance there would be a 3% charge for using a credit card.  I had no choice but to pay the 3%, or leave, so I left.  I was out 4+ hours of my day, tank of gas, and miles on my car, but DiStefano's was out $2300 and the loss of a potential long term customer.  In addition to all the turmoil regarding payment, Madison, a nurse, didn't seem experienced in the procedure, and had not had the procedure herself, except for her upper lip during a demonstration on how to use the equipment.  Go somewhere else.  Don't waste your time, and money with DiStefano's Medical Spa.

From the owner: We are a medical spa bringing the latest skin care treatments to the Chattanooga area. In our state…read moreof the art facility, we provide cosmetic services for aesthetic enhancements of the face, body, and skin. At DiStefano Medical Spa, you will feel comfortable knowing that we use the most technologically advanced equipment to take care of your skin care needs. DiStefano Medical Spa was created by Dr. Deborah DiStefano, the areas only Harvard Trained Ophthalmologist. No matter what your needs are, our friendly, knowledgeable, and highly trained team look forward to helping you look and feel your very best. While dermal fillers and injectables, like Botox and Juvederm, are one of the most popular treatments at our med spa, we have a larger range of procedures to offer; including laser hair removal, facials, laser skin treatments and hair restoration therapy. We know that everyone has different skin care and beauty goals, which is why we offer a free consultation for your first visit. Since you and your skin are unique, the best way to achieve your desired outcome is through a customized treatment plan that considers your concerns, individuality, and personal goals. Why choose DiStefano? We provide the area with the latest and most effective aesthetic medical technology and skin care solutions available. Offering convenient scheduling, more choices, and a truly trustworthy approach, let us help you look and feel your very best. Call us today to schedule your free consultation!

Galinea makes you feel beautiful, cared for and the most important liner she has. Galinea is the…read morefirst slim care professional I have believed in. If you have any issues with your skin like rosacea, brown spots, skin tags. You will feel so pampered and cared for after you session and you will know you have been pampered by an angel.

From the owner: Professional and affordable skin care services in a safe environment. No crowds, no risk. Over…read morefifteen years of experience. Flexible hours for your busy schedule.

Ellen gave me an 'amazing' deep tissue massage and oxygen facial! Her many years of experience…read moreshows through her work! There's not many people that can do both skills so well! I can't wait to see her again!

Rebecca is the real deal! She approaches her craft with an expertise and skill that's not…read moreavailable anywhere else in Chattanooga. My acne-prone, aging skin actually garners compliments, and I owe it all to her! So don't waste any time - treat yourself to a spa blue treatment TODAY!

Sadia always does an excellent job! I usually get my eyebrows threaded and darkened. I have also…read morehad eyelashes put on. She always does a great job.

I've been a few times and Its not really worth it.. the service is absolutely horrible…read more First, they don't wash or sanitize hands between clients. Second, they don't listen to what you want, I had asked for my eyebrows to be waxed and she ignored me and proceed to thread my eyebrows. There was one time when she didn't let the wax cool a bit before applying and it left a scar on my eyebrow and upper lip for a month, WHEN I HAD TOLD HER IT WAS TOO HOT INITIALLY. Anyway, I tried giving this place a shot since it's so close to where I live but it's not worth the poor service.