A V O I D T H I S P L A C E !! The nail salon changed owners with a corresponding deep decline in the quality of its services. The nail tech that saw me was "experienced" with many years in the business, and one would think the nail tech could deliver quality, but that never happened. The nail tech produced thick, gaudy nails with huge mounds next to the cuticle. Crooked uneven filing, look like a kindergartener did the work. I was chastised by the owner for not letting an "experienced" professional finish her work, since I asked for corrections as the service was been delivered. THIS IS A PERSONAL SERVICE AND SHOULD BE DELIVERED AS A PERSONAL SERVICE. The owner should be ashamed of themselves $50 for an unfinished and no polish terrible work. A V O I D T H I S P L A C E !! read more

The staff wonderful! Super nice, we did a couples massage with a jacuzzi, at first I had the owner who had strong hands so I requested lighter, my BF had an another young lady who was hyper but sweet. This is not a fancy place, the price is decent, two drawbacks one if you use a credit card there is a fee, can't remember what it is but it was high, they do gave an atm machine. Two they were talking to one another while in a whisper it was still messing with my zen. Last but not least two Hispanic guys walked in and tried to offer $100 for a happy ending kudos to the lady who kicked them out!! read more

Lavender Day Spa - There is star lighting - Massage Therapy Near Me - Walnut Creek, California

It was super easy to book an appointment. They were attentive with our needs and checked in with us from time to time. We went in on a Sunday and it was well kept and clean. My friend and I did a couples massage and facial combo! It was a good deal and parking was easy. The facial and the massages were both pretty good. There was a jacuzzi in our room so we may get that next time we go here! I think that the restrooms are a service as well as you are a customer in their shop. There were having some flushing issues so that made it kind of weird to use personally, but overall everyone was talked to was super friendly and helpful. Thank you for having us Lavender spa! read more

I called only an hour ahead and was able to get an appointment for a couple's massage. My partner had Melissa and I had Jenny, and we both had incredible massages. Good pressure, not rough. $73 for 60 minutes, plus tip. Will be back, for sure! read more

Bought myself a groupon for a massage months back and booked an appointment. Since it was a single appointment, rather than a couple's massage - I got one right away. Arrived and was taken in within a few minutes. The place was okay, but not super comfortable. I was apprehensive about choosing this place, but the deal was worth it. However, I got the most deep tissue massage that I ever got. Honestly at first I thought I was in pain after, but it relieved my lower back pain once I healed. Maybe I liked it. Sooooo, can't lie - I wish they were open now. read more

This place is so nice inside! We had a couples massage the other evening and my experience was outstanding. I like a lot of pressure and the girl massaging my back left me sore - in a good way! I could come back here a million times over. Minus the awkward parking lot experience. Crazy haters glaring at you because they think you're headed to the wonderful PP establishment next door. But the DaySpa will make you forget about all those hateful ignorants. Just smile and be kind as you walk by; cuz being the bigger (and better) person, is always good for the soul. Comfy, clean beds and wonderful staff wait for you inside. Can't wait to come back and check ot their private hot tub rental rooms before our next spoil-ourselves day. read more

Lavender Day Spa - Massage Therapy Near Me - Walnut Creek, California

Each time I come here, they always fixed up my back. I love how they crack my bones and work out the knots; after each time, I always feel refresh. read more

Great massage. Talented staff All good and talented staff here! Massages for men, women or couples. Don read more

i paid for an hour, for 30 minutes they rubbed my right calf while on their phone or something. I was left with scratches. 10 minutes later she asked me to flip, and immediately asked if I wanted here, and pointed at my crotch, I said no and she rubbed my shoulder for 5 minutes and said we were done after 45 minute. got dressed and complained and she said I could get undressed and lay down for another 10 minutes which I didn't see the point, then asked me for a tip. Horrbile service, likely Won't return read more

Great new go to spa with easy access to the freeway. Really nice inside, very clean and modern rooms. Came in for couples massage and hot stone treatment, really good treatment will be coming back. read more

Lavender Day Spa - Entry - Massage Therapy Near Me - Walnut Creek, California

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They wouldn't accept Groupon and wouldn't give an explanation as to why. They charged my fiancé $75 for a massage even though their Yelp Page, Website and Groupon say $60. He says it was okay -- definitely not worth $75 though. Not coming back. Overall, really sketch vibes. read more

My partner and I did the couples hot stone massage. While my partners massage was bad, mine was quite horrible. My masseuse provided no privacy with the sheet, pulling it down past my bottom and then picking it up completely and looking at me while I turned over. She burned me with the hot stones twice and was painfully pushing the stones into my spin and back. To say the least I have never left a massage feeling so upset and uncomfortable. Shortly after we got home a large bump appeared on the back of my neck and is making it difficult to move my head. read more

We had a couples massage here with aromatherapy on a Sunday. We were happy to see there was easy parking. The appearance inside seemed to be like they tried to make it look good on the surface level until you actually really take a good look around. One of the massage chair sheets had two big holes in it, the doors had rags stuffed in the holes there used to be a lock, and the walls looked painted over but not very well. As far as the massage, my fiancé enjoyed his much more than I did. He said his was 'pretty good' and mine was just okay. It wasn't bad, but just okay. There was a lot of repetition in the strokes and he focused on one area for a while (would rub the same spot over and over with no variety in how) before moving on. He also left the room for a solid 5 minutes to get hot towels which I didn't think was fair that he ended the same time as my fiancé's when I was shorted that time. They also took way longer than necessary to come in after we undressed and laid down. We don't need 10 minutes for that, and then they ended at exactly at 1230 (we had a 60 minute massage for 1130). So overall I felt shorted 15 minutes, which isn't cool. I probably wouldn't return, but glad I gave it a try! read more

Lavender Day Spa - Service and prices menu - Massage Therapy Near Me - Walnut Creek, California

Had a great couples massage with a friend. Love that they honored the groupon deal w/o having to purchase on Groupon. Friendly staff, clean environment & excellent service. Would definitely come again when in the area. read more

I came here after a bad experience with another spa and the ladies at Lavender were very welcoming and saw me right away without hesitation. I got my first facial followed by a full body massage. The facial was amazing, YoYo was fantastic and was very gentle, there was one particular part of the facial that made my eyes water because it hurt so bad but BEAUTY IS PAIN! My eyes were so watery lol but she explained my face is smoother because of it and though i still have no idea what it was, she was right. Homegirl was magical. After that i got the full body massage and that too was very pleasant, i didn't get the name of the young lady who helped me but she was sweet, conversational (when necessary) and knew all the places to focus on without me pointing it out. The rooms here are beautiful and the rest of the staff is extremely pleasant, looks like i found a place to get my massages for the near future. read more

***This is a zero stars review*** Went here for an appt with my friend that we called multiple times to confirm and schedule and clarify. We get there and a guy is working the front desk and he is very confused as to why we're there and doesn't even understand the services we're asking for or his own menu of services. He calls someone and they explain to him what we're asking for, he also tells us they're "running late" and someone is in the room we're supposed to be in, even though we had the appt time and when we told him we were displeased he said "okay bye" so we left. Only come here if you are okay with not getting your service when it's scheduled and if you don't want good quality services. read more

This experience was about a month or 2 ago but decided to proceed with the review. I don't normally write poor reviews but our experience here warranted one. We stopped by to see if, by chance, they had an opening for a massage at that moment. They said they did and then kept going back and forth to the back and speaking amongst themselves. We waited a while and reminded them that we were just stopping in to see if they had one now but wouldn't be bothered if they couldn't right now. They then proceeded to put us in a room (not very clean). We got situated on the table and then she comes in and says "you'll need to wait 10 minutes". I found that really odd - to make it so someone is undressed on a table and then be honest about the wait time? It was borderline manipulative. Finally, the two masseuses came in and proceeded with the massage. Mine was not very comfortable and it felt like my sheet kept getting lifted up a bit too high to keep me comfortable/decent. The same original lady was my partners masseuse and she left in the middle of the massage for a few-5 minutes to attend the front desk! I also found this odd to take 5 minutes out of someone's 60 minute massage after all of that waiting. She did not give him an additional time to make up for it. Needless to say, we weren't happy with the experience. I consider a tip a gesture of good service. Part of me didn't even want to tip considering the experience but we decided to give a small one because I felt bad and it wasn't exactly an expensive massage. When I handed the cash to her, she said "that's it?!" with a horrified face! I understand that tips are a lot of what people make their money on but, ultimately, it is not a requirement and is based on merit. read more

I discovered Lavender Day Spa about a year and half before the pandemic and since then, my husband and I have been loyal customers since! They are hands down the best in regards to their massages. For me, I am only a deep tissue type of gal due to the heavy sports I do and their massage therapists are unrivaled when it comes to this. All of their therapists are extremely experienced and will cater to your wishes in regards to pressure adjustments, areas to work on, flow, etc easily. The receptionist, who also is the massage therapist are Ever so lovely and very accommodating to your schedule and appointments. I can make an appointment within a day's notice and they will welcome us. We just finished our monthly massage a couple weeks ago for my husbands birthday and I'm telling you I felt like I was being celebrated as well! This is our favorite treat to ourselves. So make sure to go out there and treat yourselves to these amazing massages!! read more

I called and set an appt... I showed up on time, receptionist had no idea she set an appt. with me. She tried to convince me wait for half hour for the next available therapist. I was very disappointed and angry and left. I decided to give another chance, called again a week later. This time she didn't give me a specific name but she said ladies were available for the time I was asking and I could go with whomever would be free at the moment. I was there in 15 minutes, NOBODY was available. THEY HAVE NO RESPECT FOR THE CUSTOMERS, THEY HAVE NO DECENT CUSTOMER SERVICE WHATSOEVER. Never again! read more

What a great massage with hot stones. He really paid attention to my me needs . My calves are always tight and had bad plantar fasciitis. But, once I learned how to take care of my feet & calves it's been amazing. The room had a hot tub . What treatment comes with the hot tub? There is a parking lot & didn't have any trouble with space. read more

Highly recommend the couples massage, got a great deal on groupon and they far exceeded our expectations. They checked in with us throughout the whole massage making sure it wasn't too soft or firm and the hot stones were amazing. It was my boyfriend's first time and we will definitely be back read more

Reception is very poor at communicating, which resulted in my sister and I having to reschedule our couples massage to the next day, and then having reception tell us that we were an hour early for the appointment. Advice: get everything in writing to save you the trouble The massage itself wasn't too shabby. Like other reviews, it was more of a back massage then full body. Probably got what was expected with getting a Groupon deal. As for customer service, the lack of communication skills was unsatisfactory. My sister had scheduled the appointment and was assured that we would have two female masseuses for the sake of our own comfort. When we arrived, we got placed in the room and told to remove our clothes. As we lay on the massage table, the receptionist came in and said "oh I forgot to ask, which one of you will have the male?" Immediately, we were uncomfortable. This caused us to reschedule our appointment for the next morning. When we arrived the next morning, we were greeted by the same receptionist, in which she stated our appointment was at 11. My sister and I had corrected her, bringing up the exact conversation we had the evening prior. I do give her props for being able to accommodate us, but it was just unnecessary added stress and not worth the drive/cost. read more

My wife and I went in for a couples massage (aromatherapy). My wife is pregnant so we switched her up to a prenatal and they were very accommodating. We have been here before and we really enjoy it. The first time we did the hot stone massage and it was amazing! Over all their communication is great (they ask you about the pressure) and we feel very confortable , relaxed and reenergized after every visit. I highly recommend this Spa both for the massage aspect of things and their great customer service ! read more

My girlfriend and I just got a couples massage today for her 69th birthday. We have been wanting to try one for years. Every time we travel Hawai'i or Mexico we always say we should get one and we don't . So I surprised her with one and What a wonderful experience. The place, the staff and last of all the masseuse's were spectacular. We had Daniel and Eva. Amazing!!! The receptionist added perks like two glasses of wine before we even had our massage made my girlfriends birthday and first time experience that much better. The place was very clean!! We drove all the way up from Newark ca and can't wait to do it again!! I highly recommend this place. We felt like a million bucks when we left. Thanks lavender spa for a great day read more

I came here to get my wedding pedicure and manicure and Natalie went above and beyond for me! She spent a ton of time getting the shaping and details just right. She is a perfectionist and I'm so so happy with my nails. I can't wait to see them in all my wedding photos! 10/10 would recommend! read more

Lavender Day Spa - Dip manicure with tips - Massage Therapy Near Me - Walnut Creek, California

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I loved this place. Super friendly, very relaxing. Did a couples massage with my sister, we were both very pleased with the service. Already looking forward to going back read more

We visit Coronado often from the East coast, and this is continues to be on our "must do" list. I've been to many spas over the years, and these massages have never disappointed anyone in our family of four. Kind staff and healing hands that are able to do deep massages, finding all of those spots that often stay hidden from other masseuse. And the prices are very good. They were originally recommended to us by someone at Hotel Del when we were staying there and could not get an appointment at their spa. Not as "fancy" as The De spa, but not as pricy either! Hidden gem read more

I bought a Groupon deal for a couples massage but they didn't have any availability for the weekend I was planning to go so I had to cancel and get my money back. For a few days I was calling to schedule my appointment but no one ever answered the phone. read more

My boyfriend and I purchased the Groupon for the 60 minute couples massage and hot stone therapy. We walked in about 15 min early and they were able to get us in right away. The massages and hot stones felt amazing. I remember thinking about half way through "my shoulders have never felt this good/relaxed in my life." Such a great deal and left feeling amazing. Will definitely be coming back. read more

I have never been so uncomfortable during a massage. I have had a couple massages before (male and female masseurs) and have never had an issue. My male masseuse pulled the sheet down below my bottom and was constantly massaging my butt. My partner was burned by the hot stones twice and nothing was done about it. Her masseuse wasn't giving her a massage so much as just putting all her body weight into my partners back using the hot stones. By the time we got home we realized her spine was swollen from the stones being pushed into her. Never going back! read more

If you're looking for good customer service and someone who will honor your previously paid for coupons, then this is NOT the place to go. I bought a couple massage and aromatherapy for 200$ as I thought this would be a perfect gift for my significant other. My relationship went south so I wanted to redeem the massages with 2 60 minutes or one 2 hour massage. The ladies on the phone were not helpful at all saying I could not use my 2 hour couples coupon for even one solo one hour massage for myself. This place has terrible terrible customer service and they are not willing to help their customers feel at home. DO NOT get a massage here. read more