Took in an empty propane tank to get a new one which I did, pay cash and got more propane than normal for less price

I have used my Lava BBQ tank for a long time and have no complaints but recently hooked up my grill to natural gas so I don't have to exchange tanks anymore. When I called the main office, I was pleasantly surprised with great service by Jackie who gave me several options what to do with my unnecessary tank including giving it to a fire station. I wish all customer service staff were as knowledgeable and as nice as Jackie! read more

Lava is awesome!! We had amerigas for a long time and they tried to rip us off for a $350 fee (they tried to say that i wasn't home, so they disconnected the propane, but i WAS HOME and spoke with them, they just made a mistake and refused to acknowledge it) so i dumped them and got lava. They're freakin awesome, they come refill AUTOMATICALLY based off a sensor, they don't rip you off for stupid little fees, they are realistic and they don't use an outsourced call center for customer service. Nothing is worse than trying to call about your service and getting someone who you can't understand at all. Consistent and practical. read more

Lava LPG is a very professional company to work with, they are always very helpful whenever I reach out to them. I submitted a request through their website that I wanted to have my tank checked and the next day ( a Saturday) I received a call from William. I explained the issue I was having and he spent a lot of time not only inspecting my tank but he also inspected my heater and found it was leaking propane. William went above and beyond to make sure we were safe. He has visited our house in the past and he is always friendly, professional and does a great job. If you are looking for a great propane company call Lava LPG read more

If you need the best and most economical propane service, Lava Propane is the one. Not only did this company give us the fairest price in the area, William the technician will make your entire day with his manners, professionalism and sense of humor. Thank you for your outstanding service! I appreciate it so much! Sincerely, A grateful customer! read more

Haven't had lava propane long but so far so good.. And William our gas guy ? He's great! Really nice guy and seems to really care about his customers.. That's always a plus!! read more

we switch to lava propane from Ferrellgas and are very glad we did. The office staff are great, William, who came to our house to handle the install, was friendly, knowledgeable, professional. This is the kind of service we never got from our previous propane company. His equipment also showed that we had a propane leak in our house, and he found it and repaired it at no extra charge. The install of the new tank required a crane and the removal of our previous tank and everything was done in a very tight spot and they managed it with no problem. Would definitely recommend this company. read more

We just purchased a 500 gallon propane tank from Lava Propane in vista and could not be more pleased with the switch out The customer service from the office to the installer of the tank and the propane fill was exceptional Having been with Ferrell Gas for 25 years and enduring their miserable customer service this was a highly enjoyable and surprising experience I would definitely recommend Lava Propane to anyone in the situation that we were read more

The traveling Will Billy's are the BEST team of workers I have met! Flexible, on time, communicative, informative...could you ask for more from a company?! Heck no! They talk the talk, but they also walk the walk. Reliability and value are of priority to most customers...they exceed that bare minimum!!! I can't say thank you enough to this team! Lava propane for the win!!!! Don't question it, just make the switch to local and waaaaayyyy better!!! read more

We bought a Lava propane tank in Nov 2017 during a middle of the night RV emergency. The tank was fine until we went to fill it summer of 2020, when Tractor Supply mentioned it was too old. These things usually need recertified every 12 years or so. Instead we did an exhange at the local Lava cage at some rando convenience store in Riverside. When I got home, noticed this tank was recertified. It also leaks propane out the handle when I turn it on. Gonna buy my own tank that is good for 12 years. read more

Just switched over to lava propane, Got to say there good to there word.From start to finish it was smooth transition..From Kathryn on the phone to answer questions and set up time for delivery...Antonio Set up our new tank and moved the old tank to a spot where the other company can pickup with No problems..The delivery driver William filling new tank and even filled up my RV tanks..Both Antonio and William let me know about some other things that I should have know about,but the other company called to tell me.. So if your looking for a propane supplier..Lava where it's at. read more

Super happy with my experience! This is our first time having a house that uses propane, and William took time to explain everything to me and answer all my questions. Super knowledgeable and helpful. I will definitely be using them again. read more

I switched from another propane company, who jacked their prices once they (got you). I was worried about having to change tanks. Lava said it be no problem. Sure enough easy as they said. William is the best. Super nice, super informative and very friendly. They are the lowest prices around. So what are you waiting for? Switch today! read more

I recently switched to Lava Propane from another propane supplier and I really couldn't be happier. The customer service is fantastic, the pricing is very fair, and I absolutely love the remote monitoring feature on my tank... So cool! I already got one neighbor to switch and I'm working on the others! read more

Just started using there home refill service. What an awesome service! I had been lugging my grill tanks to get refilled and break my back getting them loaded. Never again will I load empty tanks into my car :) read more

Excellent Service! I work in the area and stopped by to get a couple of 5 gal jugs filled. The person at the desk helped me and even brought them to my truck. Thank you:-) read more

Thank you Lava Propane for your service. We recently had our tanks to our trailer filled, the staff was kind, and efficient , David was super nice . This place is way better than a funky gas station propane fill up. We were even able to purchase another small BBQ tank "with 12% more " . Who doesn't want more ‍. read more

Great experience dealing with Lava Propane. Jason gave us great customer service with trying to answer all are questions. Antonio the installer was awesome with the installation and giving us great ideas for where to locate tank. read more

What an amazing experience we had. The staff are so responsive and worked with us despite the fact that we caused them an extra inconvenience by giving them inaccurate info. Jason worked with us and I am grateful that we switched. We are excited to figure out the digital app to help us be more mindful of our propane use. read more

Quick and half the cost of big box and gas station exchanges. Lava checked my tanks to assure safety and filled two BBQ tanks with 8.4 gallons of gas for $27.34. Their staff and management are friendly and helpful. Highly recommended. read more

I have been using Lava Propane for years. The most important value that most people are not aware of is that they fill their tanks 12% more than the competition. When you lift the tank you can feel the weight difference. It's upsetting to pick up a competitors tank and it feels almost empty. On top of this, Lava Propane doesn't charge more than the competition! To me, it Lava Propane understand the value of it's consumer by providing more for less. read more

Alway friendly employee, reliable, clean tanks, and more fuel than everybody else. The best in the business!!