I got great service at this place from Cesar. He was courteous, diligent and took care of the…read moredetails including refilling my tank and billing. You just drive up and park by the trucks and press the button for service. I was charged ~$4.50 for refilling a 5lb tank. You can buy a new prefilled 20lb there for under $60. They will not refill the smaller 1lb refillable (eg Flame King 1lb refillable).. you'll have to do that on your own. Overall, great service I was in and out in under 10 minutes .

I have had this company for five plus years, for that time they have been fine and good to work…read morewith. I moved and was looking to discontinue service this is where it got complicated. I called multiple times over the last few months in regard to my bill. Without my knowledge they double my tank rental. Unfair as that may seem that isn't the reason for the review. When I called they informed me that someone from sales would call me to explain/cancel service. Now they are not calling me back and still charging me.

Once again they have wow'd us. I have had a lot on my plate lately, & my tank was down to 8%. I…read morecalled and they have made it a priority to get us filled in a rush. Even though it is summer, I am not interested in a cold shower. All State Propane ALWAYS treats us great and they ALWAYS come through.

We took possession of a property with a tank that had an All State sticker…read more I called, left messages, and also sent emails to find out more about the tank. They never responded to any of the calls or online requests. I called our realtor and was told that the tank was owned by the previous property owners. So I called around and had another company fill the tank. 5 months later, I got a call (not sure how they found my phone number) from All State claiming the tank was rented, and I need to pay for another inspection fee, and I wasn't allowed to fill the tank. I refused to do anything until I saw some proof that the tank was not owned, and I argued that I should not have to pay for another inspection fee, especially since most companies don't charge an inspection fee, and the tank was inspected twice within the past few months. Within minutes of the phone call, they sent someone back out and shut off our gas when we weren't home!!!! I called - no answer. I called their emergency number... no answer (comical). They called me back, were super rude and demanded that I empty the tank right away, and they will have it removed the next day. Long story short, I had another provider switch out the tank to one of theirs the next day, and I want nothing to do with this company. I can't believe they left us without gas, hot water, or cook top for two days!! So unprofessional, so rude, and terrible at returning calls. The most interesting thing is that at no time did any of them try to de-escalate the situation or offer any solutions. Just hostile, rude, and unhelpful. So many better options out there.

We come here to get our CO2 siphon tank refilled (much easier/cheaper than soda stream). It can…read moresometimes go a long way to have some friendly hellos, small talk (ie about their free nitro coffee/set up), and help with the tank when the rest of life is not great and so just wanted to say thank you.

This company is criminal. We cancelled our account and they picked up their equipment back in…read more2021. I have spoken to as many as 5+ reps at the company confirming our equipment as been returned, and saying either the account is closed, or they will close our account. We are still being charged a monthly fee, no one will send me a confirmation email after telling me they will. When I talk to the rep there is a momentary pause in the billing, but it starts again in a month or so. Each rep I speak with is not employed the next time I call. No one returns an email. Tried to report to the BBB but of course they are not accredited. Save yourself the headache and DO NOT do business with them.

THE EMPLOYEES USED TO BE VERY KIND AND HELPFUL…read more We have been going to this place since 2012. Back then, their prices WERE decent. They had a buy 3 get one free card they would punch, which helped keep prices down. THEN TRUMP CAME INTO OFFICE AND THEY INCREASED THEIR PRICES, BLAIMING THE NEW ADMINITRATION. I CALL B.S. The last time when we were charged close to $200 FOR 80 lbs (4 x 20 lb), we decided it was time to look elsewhere. I Googled Co2 exchanges and found a place in Perris (Perris Hydroponics) that advertised 20 lb tanks exchanges for for $13.99. We were able to get all 4 EXCHANGED, OUT THE DOOR FOR ONLY $55.99!! I WILL NOT BE SHOPPING AT WEST AIR GASES & EQUIPMENT ever again!!

Excelente emplpoye, they are very helpful and kind and always welcoming at the store. Súper good…read moreservice and really help full

I have used my Lava BBQ tank for a long time and have no complaints but recently hooked up my grill…read moreto natural gas so I don't have to exchange tanks anymore. When I called the main office, I was pleasantly surprised with great service by Jackie who gave me several options what to do with my unnecessary tank including giving it to a fire station. I wish all customer service staff were as knowledgeable and as nice as Jackie!

Lava is awesome!! We had amerigas for a long time and they tried to rip us off for a $350 fee (they…read moretried to say that i wasn't home, so they disconnected the propane, but i WAS HOME and spoke with them, they just made a mistake and refused to acknowledge it) so i dumped them and got lava. They're freakin awesome, they come refill AUTOMATICALLY based off a sensor, they don't rip you off for stupid little fees, they are realistic and they don't use an outsourced call center for customer service. Nothing is worse than trying to call about your service and getting someone who you can't understand at all. Consistent and practical.

I was informed that U-Haul services hitch receivers, so I took my vehicle to the Escondido location…read moreon Mission Avenue and couldn't be happier with the experience. Eddie took care of my hitch installation and was professional, efficient, and incredibly friendly. He got the correct hitch installed quickly and made the whole process easy and stress-free. Valerie, who checked me in, was also wonderful. She was very polite and welcoming, with a great smile. I highly recommend this U-Haul location to anyone needing hitch service. Eddie and Valerie truly stand out and make this place worth coming back to

It's pricey but good service & good people. Always pricey to move anyway. Good people make the…read moreworld go round.

This is my experience with Amerigas…read more I've been with company for at least 20 years. The customer service was wonderful. Now you can't get a real person. At this point, we are going to change company's. Oh, they were able to bill me for the tank. I have been trying to get a hold of somebody on the phone to discuss this. Wait time between 75 minutes to over hour in 114 minutes and then you're hung up on, that is completely unacceptable. And this has been going on for over a year. My tank has been scheduled for an inspection for well over a year. I can't schedule a propane delivery until I have a tank inspection. I can't get a tank inspection because nobody will come out here and check my tank. I'm not sure why your company has such a long wait time and then hangs up on you. Also, I don't understand why they can't do their job. I don't know why you outsourced the phone calls. You need to order, hire, and hire more people to answer your phones. This is ridiculous. I'm about ready to come down to the actual office and see what the heck is going on. Unfortunately, I don't have access to a car. Can you please let me know what's going on, why I can't get a tank inspection, and I can't get propane? I'd love to hear back from you.

They gave me a fee on top of a fee and then charge me a late charge on top of a late charge. What a…read morebunch of crooks...also price of propane fluctuates and there's so many fees $$$$$$ would NOT ever recommend!!!!

I decided to switch over our propane company, talked with Jaime in the office and the next week Dan…read morecame out. Moved our old tank and pumped out the propane left in it to the brand new tank. He was done like less than 30 minutes. so happy to be supporting our local businesses. Valley center propane is wonderful!

The drivers do not seem to know how to read street signs and routinely violate a no trespassing…read moresign on mu property even though it is not a general utility easement. It is also posted, no vehicles over 10000 pounds, yet they violate that as well causing damage to the road, drainage, and owner side water lines. When I called to complain, they kept disconnecting me apparently because I was not a current customer, nor interested in becoming one. Horrible company now that Ferrell Gas has taken over. Same great service my @@@.

After a bit of disagreement on pricing. SoCal Propane made good with an acceptable offer. Thank you.read more

I was referred to SoCal propane through yelp. They responded quickly to work out a deal, but I…read morecould not wait and ended up purchasing propane at another business. So Cal propane was quick to respond and was easy to work with an understood my predicament. If I hadn't been in a hurry, I probably would'vecompleted the transaction with them.