1. Lauren Elaine

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Burbank, CA

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Lauren Elaine

3.6 (15 reviews)
PriceyBridal
Closed • Closed

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Insley gown

I initially went to several bridal salons with my fiance to search for my wedding dress and was disappointed with what I found. I came across Lauren Elaine on Instagram and was immediately impressed with the beauty, quality and unique look that this bridal salon had. After visiting several bridal salons I was super unimpressed with all the dresses. Everything looked a little too basic and too simple for me. My thoughts were this is my wedding day, my once in a lifetime moment and I want to look spectacular! After submitting online inquiry Adam reached out to me and I scheduled an appointment. It was such a lovely personable experience. My time slot was booked and Adam was able to give me his full attention and time. We were greeted with champagne and started trying on gowns based on what I told him what were my likes and dislikes. Adam is so fun, understanding and pleasurable to work with ! He listened to what my fiance ( yes my fiance helped designed my dress) and me wanted and helped us put together the perfect dress for me. This shop is custom design, not custom size... so you will need to have alterations (if needed) and alterations are done elsewhere as they only design your dress. It was so worth the money and the time. I enjoyed so much the experience of it! See photos :)

Cheaply made
Vanessa C.

Hi my name is Vanessa, I'm a mother of 3, currently planning the final details of my wedding, and a nursing student. I have had the worst experience and I want to warn other brides. When planning your wedding the last thing a bride needs is stress. So I will be as detailed as possible with my experience. I flew to LA for my Lux appointment and fell in love with the gowns, Adam was pleasant to meet but he does not value costumer satisfaction. You can be the judge for yourself. My measurements were taken by Adams assistant and they were incorrect I'm a size xs and my waist was documented as 37 inches when It's actually 25 inches. I caught this mistake and called Adam. That was just the beginning of my nightmare. Continue reading for the rest. Scroll down for pictures. Hello Adam, I've put off writing this email describing how disappointed I am with Lauren Elaine. But today after the 'Detachable Pearl Strand' arrived broken I decided it was appropriate. On my lux appointment you stated that my gown would need minor to no alterations which is what puts Lauren Elaine above other bridal shops. My experience has been anything but pleasant it started with your professional measurements being completely off. I double checked my measurements to find that I was indeed correct, your assistant had gotten my measurements wrong. The dress finally arrived and it was left outside of my house without being authorized with a signature, a 3000 gown sat on my porch until I returned home in the evening the thought of it being taken from my porch was mortifying. When I tried my gown on I was devastated it was huge, my dream gown was not fitted to my measurements. I needed $500 of alterations. I remembered the pride you took as you told me "it would need little to no alterations". I should have asked you to define little, because $500 is by no means little in my opinion. I opened the envelope at the alterations shop the pearls slid right off of the tread, it was clearly poorly made. My dream dress has been a disaster and I have been hesitant to complain or leave a review. But after receiving the detachable pearl Strand' falling apart at the moment of opening it, at this point I'd like a refund on my alterations and a professional strudy detachable Strand' re-sent express. My experience unfortunately has been anything but professional, I say unfortunate because you were pleasant to meet other than that I'm left with regret. The box was left outside carelessly near the gate where it could have been reached by passer Byers which has happened in the past, I've had packages stolen that were left near the gate within reach. The pearl strand arrived on the day I was to meet my alternations lady, weirdly there is proof it arrived broken because it was opened in her shop on her checkout counter where she has a camera above head overlooking her cash register. We opened the envelope carefully and inside there were single pearls rolling about freely. It really added insult to the whole experience. I just want to move on from this and come to love my dress again. After all the alterations, she still has my dress and is going to take one more inch off of the bottom because I am tripping on it. I don't know what else to say and I don't think I would recommend Lauren Elaine to any of my friends at this point. Adam's reply in a nut shell: Hi Vanessa-   Thank you for reaching out and bringing this to my attention!  I'm very sorry to learn of this.   I am truly sorry to hear how upset you are with your experience with us. I always try to work as hard as I can to make every experience great, and I never want to hear that you are unhappy. While I would love to speak with you by phone to personally discuss your concerns and experience, I completely understand how busy you must be leading up to your wedding and graduation. I am very sorry for your frustration with this process and sincerely hope that you know I wish nothing but the best for you with your upcoming wedding. If there is anything else I can assist with, please do not hesitate to reach out to me directly. Consider yourself warned!!!

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Review Highlights - Lauren Elaine

“Adam was very knowledgeable, friendly, and was helpful in breaking down the customization process.”

Mentioned in 14 reviews

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ForLove Bridal - jolie by Berta @ ForLoveBridal

ForLove Bridal

4.8(261 reviews)
7.5 mi•Sherman Oaks
•$$
Women-owned & operated
Luxury

If you're a bride looking for a beautiful wedding dress and an experience that feels just as…read morespecial, I would 100% recommend For Love Bridal! From my very first phone call with Linda to the warm welcome in person, the customer service was phenomenal. I had the pleasure of working with both Linda and Thea, and they exceeded my expectations in every way. Choosing your wedding dress is such a precious, sentimental moment, and they made me feel so comfortable, welcomed, and cared for throughout the entire experience. I was literally smiling from start to finish and left feeling even more excited for my big day! Linda and Thea, thank you both for going out of your way to accommodate my crazy schedule while still giving me 10 star service. You made this experience so special, and I'm truly grateful. You two are amazing!

I loved my experience here at ForLove Bridal!!!! My stylist Teia (I think is how you spell her…read morename) was super nice and sweet. All the employees in the store are super nice. The service here is 100000/10. They offered a tripod for my mom who was on FaceTime on my phone. Which was the craziest thing I hadn't seen before. They offered us water multiple times. They are super transparent about prices and being mindful staying in your budget. I also think if I found my dress here :). Also they have amazing communication with phone calls and etc.

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ForLove Bridal - Mariana Hardwick @ ForLoveBridal

Mariana Hardwick @ ForLoveBridal

ForLove Bridal - Celeste by Dovita Bridal  @ ForLoveBridal

Celeste by Dovita Bridal @ ForLoveBridal

ForLove Bridal - Jolie by Berta @ ForLoveBridal

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Jolie by Berta @ ForLoveBridal

Lorien Bridal Boutique - Lorien's Pride and Prejudice themed styled shoot

Lorien Bridal Boutique

4.9(156 reviews)
4.7 mi

I've just started my bridal journey and I found Lorien because they cater to traditional and nerdy…read morebrides! Immediately I had to go here! The shop is absolutely charming and cozy and the owner is amazing! Amanda brings such amazing energy and is for the brides first and foremost! She's super friendly and sweet! She made my experience amazing and I needed up choosing my dress here! The gowns are reasonably priced and they are upfront with what you pay so there are no surprise fees! I highly recommend this special shop if you're looking for something truly one of a kind and beautiful!

I highly recommend Lorien, especially if you're looking for a wedding dress that's a little…read moresomething different! My friend had bought a jumpsuit here for her wedding and had a great experience, so it was the first store I went to when it was time for me to find a dress! I knew that I wanted color in my dress, and Lorien had many options for me. The second dress I tried on turned out to be the one! I came in knowing what kind of cut I was looking for, and Amanda pulled every dress in the store that fit my specifications and was so helpful and knowledgeable as I tried everything on. She was also amazing at not pressuring me--I told her I had an appointment booked at another shop, and she encouraged me to go and see if I could find a dress to beat my Lorien dress before making my purchase decision. I've heard horror stories of brides being pressured into buying a wedding dress the day they try it on, so I deeply appreciated the pressure-free experience I had at Lorien. I doubt I could have found my unique white-with-colored-flowers dress at many other shops, so I'm very lucky to have found Lorien!

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Lorien Bridal Boutique - Lorien's Arwen and Aragorn themed styled shoot

Lorien's Arwen and Aragorn themed styled shoot

Lorien Bridal Boutique - Lorien's Sam and Rosie themed styled shoot

Lorien's Sam and Rosie themed styled shoot

Lorien Bridal Boutique - The final dress!

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The final dress!

AYVAR Bridal And Evening Wear

AYVAR Bridal And Evening Wear

4.8(19 reviews)
1.2 mi•Northwest District

IF YOU NEED A WEDDING DRESS COMPLETELY SAVED PLEASE SEE CINDY!…read more I bought a dress from Grace loves lace and didn't have the best experience - the sample in store fit like a glove, so I said YES! but sadly it didn't have the same dimensions as the "ready to wear" brand new dress had when it shipped to me. I was so sad and confused. Luckily Grace loves lace customer service made things right by assisting me with alterations... that's where I found Cindy. She was listed on the GLL website and looking at her reviews here and IG I felt confident she could work with delicate lace very well. I was BLOWN AWAY by her professionalism, confidence, and skill. She was beyond patient, meticulous in her work, and her ability to take on the task of basically reworking my entire dress to make it fit how the sample fit was amazing to witness. We had 2 fittings and after the 2nd I finally felt like I made the right choice with my dress - she worked MAGIC' (up until then I wondered if I made a mistake - no feeling any bride wants to feel about that big emotional and financial decision) She. Saved. My. Dress. I'm so grateful. She's worth every penny. Thank you so much Cindy!

Cindy is AMAZING! The shop where I ordered my dress made a mistake and it ended up getting…read moredelivered a little over a month out from my wedding date. I was so stressed that alterations wouldn't be done in time, but Cindy was incredible and made sure my dress was ready well before my wedding date. She is so sweet and you can tell she loves what she does. I would recommend her to anyone, I can't thank her enough. My dress was perfect and I felt so beautiful all day long.

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AYVAR Bridal And Evening Wear
AYVAR Bridal And Evening Wear
AYVAR Bridal And Evening Wear

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David's Bridal - The sleeves for stitched where the straps were placed when I purchased this dress.

David's Bridal

4.0(1.4k reviews)
0.7 mi•Northwest District
•$$

Maddie was exceptional! We came to get a wedding dress for my mom and she made sure to get us the…read moreright options and to ensure my mom's confidence and catered to her liking. We left with the full look from head to toe! Highly recommend seeing Maddie to ensure the most beautiful experience for your loved ones!

I am writing this review as the sister of a bride who has been dealing with an extremely upsetting…read morealterations experience at David's Bridal in Burbank. Watching what was supposed to be an exciting part of planning her wedding turn into this has been heartbreaking. My sister saved for a year for her wedding dress and alterations. She trusted this location with one of the most important pieces of her wedding, and instead of feeling supported and cared for, she has been left crying, stressed, and uncomfortable even returning to the store to pick up her dress. One of the biggest concerns is that the alterations she agreed to and paid for were apparently changed without discussing the change with her first. Her sleeves were originally pinned in a specific location during her first fitting. At the next appointment, they had been sewn significantly farther inward, changing the appearance of the neckline. She was then told that the sleeves could not actually be sewn where they were originally pinned because they needed to align with the boning of the dress. That raises a very reasonable question: Why was she allowed to approve and pay for an alteration in a placement that the alterations department later said could not be done? There were also serious concerns about how she was treated when she questioned the alterations. Instead of calmly explaining the situation and working with her toward a solution, she described being spoken to in an aggressive and dismissive manner while repeatedly asking whether anything else could be done. There were hygiene concerns as well. During the appointment, an employee repeatedly coughed into her hands and continued touching my sister and her wedding dress. My sister also reported that the employee coughed on or extremely close to her bare back. Our mother, who was present, has an autoimmune disorder, which made this especially concerning for our family. My sister eventually told management that, after everything that had happened, she no longer felt comfortable having this location continue working on her wedding dress and requested a refund for the alterations. That request was denied. She was directed to corporate/customer service, called repeatedly, and was sent back and forth trying to get help. Her dress is STILL at the Burbank location because she does not feel comfortable returning there. This isn't simply about whether someone likes how an alteration looks. It is about communication, consent regarding changes to paid alterations, customer service, hygiene, and how a bride is treated when she raises legitimate concerns about her wedding dress. A bride should not have to repeatedly beg for answers about alterations she paid for. She should not have to discover that something was changed without first discussing it with her. And she certainly should not leave an alterations appointment feeling belittled and then spend days crying over a dress she spent a year saving for. I have watched how much emotional distress this experience has caused my sister during a time that should be exciting for her. I strongly encourage anyone considering alterations here to ask very detailed questions, photograph exactly how everything is pinned, get the agreed-upon alterations documented in writing, and make sure you fully understand what can and cannot actually be done before paying. I sincerely hope David's Bridal reviews what happened and provides my sister with a meaningful resolution. No bride should have her wedding dress experience become this stressful.

Photos
David's Bridal - This is the dress I purchases. The sleeves were pinned where the straps were.

This is the dress I purchases. The sleeves were pinned where the straps were.

David's Bridal - THE ORIGINAL THAT THEY DIDN'T RECOGNIZE WAS THE SAME DRESS

THE ORIGINAL THAT THEY DIDN'T RECOGNIZE WAS THE SAME DRESS

David's Bridal

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Lauren Elaine - bridal - Updated October 2026

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