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    Lili Bridals

    4.3 (627 reviews)
    Open 10:15 am - 5:30 pm
    Updated 2 months ago

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    Reviews With Photos

    Kat M.

    Lisa, Dear Lili Bridals, Thank you for your response. I'd like to clarify that any "good faith" gesture on your part only came after I posted my honest review--once the truth had already been made public. Transparency and accountability should not require a customer to speak out first. As I mentioned before, I am not trained to inspect gowns for stains, and neither are the guests I brought with me. That responsibility falls on your team, as the professionals. Brides trust that their dresses will be delivered in pristine condition and that your attention to detail will match the significance of the occasion. Regarding the $300 refund offer--I declined it because it was contingent on removing my review. That is not a true resolution, but an attempt to silence honest feedback. No amount of money is worth more to me than my integrity or doing what's right. My intention has never been to damage your business, but rather to warn other brides so they can make an informed choice. What I didn't mention earlier is that my dress was initially lost, and during the confusion, my sister's bag was searched by an older, shorter woman on your team--an experience that was both invasive and distressing. To be fair, my dress was beautiful aside from the stain--but again, I am not the expert here. I stand by my words and my decision to not recommend Lili Bridals. I'm not interested in hush money--I'm interested in honesty, respect, and protecting future brides from going through what I did. God bless you, and may your business continue to grow in truth and accountability. Sincerely, Kat

    Joy C.

    While I ended up not purchasing the dress I tried on after trying on a wide selection being assisted by Cecy last week, I have to say that I loved her professionalism & friendliness. She didn't pressure me at all & was honest about how the tariffs are impacting the industry. I will definitely refer others about visiting the shop! Their shop is not only beautiful, it is also rather spacious & most importantly, clean. In addition, they validate parking for 1 hr. Attached are some photos of me trying on their dresses. My friend Mari also went with me.

    Morgan S.

    Great bridal shop in Encino! This was my 3rd and final stop when looking for a wedding dress and they didn't disappoint. I had found others I liked but found THE ONE at Lilis. They were very nice and helpful when it came to finding the perfect wedding dress. They have a good variation of dresses with MANY big ball gown type dresses (not my style). I explained the look I liked and they went to check the back as new inventory came and they stumbled upon one. They hadn't seen it on until I tried it on and we all knew it was the one. They made the wedding dress shopping experience so nice and easy. My wedding was 4 months ago and I'm sad that I already wore the dress - it was PERFECT! Thank you Lili's for helping me find my wedding dress!

    It's all in the Thank You's
    Krys L.

    Such an amazzzzzing experience! I just love going dress shopping and out of all the places anyone would ever consider to be a solid option. This shop & the service was hands down a blessed time. Lisa, Gracie, Cassie & Shellie were so loving, gracious & kind. Their attention to detail is off the charts & just the way they handle both the brides and dresses with such delicate care is a skill & gift. If you're ever looking for a perfect high quality dress for the important of occasions Lili Bridals & Formals is a must- have - on -the -list! They did not disappoint! You'll see:)

    Omg, I finally said yes to the dress and all because if Cecy! She was amazing and super helpful. Incredible but all the dress fit me like glove. Honestly I barely have to tailor it. Anyway, I am no sure if I was lucky, but regardless of how the dress fit the attention to me was amazing. Thank youuuuu!

    side opening is in the back of the leg
    Beli P.

    I wish I could say this was a pleasant shopping experience, but it was the exact opposite. What should have been a simple, joyful purchase turned into a nightmare. I went to this store to get a nightgown for a very special event in my life. The service seemed lovely on the first day I came in for my appointment (only fishing for a good tip that it is requested when buying the gown), but from that point on, it was all downhill. Barely any communication while there for the fittings, and for the final fitting, the pick up date, the alteration was incomplete, so they told me to wait because they needed to finished it and get it ready. So, I waited, took my dress in the black cover and left. I kept it in the cover, and 2 days prior of my trip to my event, I opened it and notice that the overskirt of the dress looked weird with more fabric on one side than the other (see pic attached and video), when I started to inspect the dress I started crying, there was no time to fix the mess and barely time left to find a new dress (the hem was shorter too). Fortunately, a good friend of mine acted like my here and help me find the dress of my dreams in a unique store in the place of the event in the Caribbean. As you can see in the video attached, the alterations ruined the dress completely, making it unwearable. For the price I paid and the trust I placed in them, the outcome was UNACCEPTABLE and disappointing. I would NEVER risk bringing an important or valuable garment here again, and would never recommend this place to anyone.

    I had a wonderful experience buying my bridal shower dress at Lili Bridals and also my 2 Moms' dresses for my wedding! So much selection! The experience was wonderful, welcoming and seamless from start to finish with the purchases and all alterations. I highly recommend this bridal shop!

    Huge stain in the middle of the dress

    This is a 100% honest and true review. When getting a wedding dress that cost thousands of dollars, you expect it to be in a nice garment bag and free of stains, right? NOT the case with Lili Bridals. This dress was handed off in a plastic bag and had a huge stain on the front abdominal area. This is totally unacceptable for a dress that was $3500+ grand total, $1500 of it was for alterations and cleaning!

    Wedding dress

    I bought my dress last year but can now finally share photos as I just had my wedding. Everyone on staff was super helpful and sweet, I never felt pressured to buy something out of my budget or something that didn't suit me I was never rushed but my stylist was able to find something I loved very quickly even tho I had no idea what I wanted to wear going into it!

    A VERY happy bride to be, after choosing her dress!
    Benay K.

    Beautiful store, wonderful selection and lovely staff. We came in a couple of months ago for my daughter's first dress try on experience-and she really liked a few-but it was our first stop and Sarah did not yet know what type/style of dress she wanted. We had gone to several other bridal salons- but when we came down to the final top 3-Lili's dresses were not one of them. BUT we had such a good experience here-and their selection was so nice, we decided to do our 'last' try on day with grandma and future MIL at our favorite shops so they could enjoy the experience. We decided to show Lili's the 'top' 3 dresses Sarah liked, and she explained what she loved about them-and our bridal assistant Cecy brought us several dresses and we chose a few as well. Well-Cecy's first choice for Sarah to try on was absolutely PERFECT. Just stunning. She did not want to take it off-but we had 5 more dresses to try! And each dress after was beautiful-but Sarah compared every dress to the first one. And so-Sarah said "Yes" to the first dress! Great job, Cecy.

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    3 months ago

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    1 year ago

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    10 months ago

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    11 months ago

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    4 months ago

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    1 year ago

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    3 months ago

    Best place to buy a dress! Shellie was amazing and I won't go anywhere else! Their selection was great and everyone was super helpful!

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    3 months ago

    The team was wonderful I finally found my dress this is a year late review wise but I highly recommend lilis

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    2 years ago

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    10 months ago

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    11 months ago

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    6 months ago

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    1 year ago

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    7 months ago

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    2 years ago

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    1 year ago

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    9 months ago

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    1 year ago

    They dealt with my crazy family with patience and that was good enough for me. I love my dress. They have stunning dresses to try.

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    2 years ago

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    2 years ago

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    3 years ago

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    10 months ago

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    Page 1 of 16

    Lili Bridals Reviews in Other Languages

    Ask the Community - Lili Bridals

    Do you guys sell prom dresses?

    hi Jessica! Unfortunately we do not sell prom dresses anymore :(

    These gowns are beautiful but I worry they are out of my price range, and gowns under $500?

    Consider renting or buying second hand as $500 is not a reasonable expectation to spend for a new bride gown in L.A., not even in the valley unless you find one verrrrry discounted.

    What's the average cost of dresses here?

    This is a boutique store. They carry a few industry brands and a few lesser known designers. $1000 and up. I was not a bride looking but I saw a few tags $2500. They have a "sale" area in back also. Go for the experience the staff is wonderful.

    Do they have bride dresses available for rental?

    No they do not rent

    View All 6 Questions

    Review Highlights - Lili Bridals

    Cecy was incredibly helpful and reassuring, and really listened to what I was looking for in a wedding dress.

    Mentioned in 44 reviews

    Read more highlights

    Madewell

    Madewell

    2.9(12 reviews)
    3.9 miCanoga Park
    $$

    Madewell makes some of my favorite best fitting jeans so it was a huge disappointment to walk into…read morethis store and not be acknowledged at all during my entire shopping experience. I was literally kneeling down and digging through racks of pants without any employee offering to assist me in locating jeans or finding my size. This is why I avoid in person shopping as why would I give the employee sales credit for her sitting on her phone the entire time I'm finding my own clothes? I will not be returning to this location, the location on Ventura in Studio City has much better trained staff and people able to provide basic customer service skills. Edited to add: It was Breanna T that ignored me and was on her phone the entire time I was in the store.

    I've walked in there three times now wanting to buy a few jeans, but NO ONE saids hi to you there…read more Employee don't say hi to you or acknowledge you as a customer. Heck I didn't even know they were employees until they went up a step ladder. Prices seem fair and I would have bought a few pairs, but the workers act like robots. Not even a hello. So I walked out without purchasing again. I'm not even ugly but the workers here made me feel ugly and unworthy of spending my money here with them. Good customers service doesn't cost them anything to do but it cost them over $500 in sales losses that I didn't spend with them. Management, is this your trained policy?

    Photos
    Madewell
    Madewell
    Madewell

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    Lili Bridals - bridal - Updated May 2026

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